Conicelli Honda

My uncle said that I might get a better deal at Conicelli Honda, and I did
I got just what I wanted
A Honda Civic 2013 with auto everything, and some perks also. I was worried about payment, they helped me get my monthly payments to where I won't be struggling to pay them. Yes!!! I am excited and happy, I will refer anyone to Conicelli they really work with you

Treated terribly by sales manger accusing me of being aggressive, and refused to negotiate. Treated me like thug instead of giving respect to a potential customer. Because I wanted to negotiate and he refused he resigned himself and his dealership that they were not going to lease me a car because I was a smart consumer. I went to another Honda dealer and negotiated a better deal. Go somewhere else to lease/buy a car.

Buyer beware............went here on Saturday, April 6th. Customer service from sales reps were pretty decent. The lot seemed to have a fair share of used, certified and new car options. However, please do your research a pond going to ANY car dealership. The online prices are usually different from the ticket price. If you do your research, you won't get duped.

If you are wanting to pay for a car out right, no financing, the manager will try his best to lure you in because they make more money from a customer going through a bank. Also, if the online car has a "Conicelli discount" you opt out of that discount because you paid out right. That's bull crap......

If you decide to get a brand new car, make sure you get a PRINT OUT of all the charges because they will charge you for an extend warranty even though the brand new car has a 5year warranty already. Supposedly, the 5yr warranty doesn't cover everything. That's bull crap......

Also, if the car has newer rims or they changed the letters on the outside of the car to make it look more appealing, you have to pay for that. Those upgrades are not in the price tag, they will appear on the print out sheet in a unnoticed amount. Why should someone pay for upgrades that they didn't ask for??????? That should already be in the price that a customer sees online.

Trust me, you will go from a $30,000 car to a $40,000 within mins and not even know why if you don't ask for a print out. Chevy dealers would never do that.

Good luck!

Regarding my previous review.

I was having trouble with the wireless phone charger in my 2023 CRV Hybrid Touring Edition. Honda said that they were aware of the problem and they were working on it. Conicelli Honda's very nice service manager said the same.

Inexplicably, I'm not having that problem anymore. I am not able to remove my previous 3-star rating from Yelp, so I'm posting this to do what I can to correct my previous review. Sorry for any confusion or difficulty.

did lease a new hyundai this year, lets start with the rude salesman that cough the hole time and moved like a turtle, i had to many questions for them to handle, so they just stop returning my emails and phone calls after the salesman said he did not make alot on my deal. at the same time they could of given me a better price like there ad says. iam not to sure how to operate the car proper. just hope it stays on the road. it was february and conicelli hyundai left THIS SENIOR CITIZEN out in the cold..........

Very impressed with Conicelli Honda. I did a fair amount of research to determine what I wanted and when I wanted it.

Conicelli came through! Where other Dealers said "all I got, take it or leave it ", the supportive Sales staff at Conicelli explained "if that's what you're looking for, let us try and find it!", and they did just that! Could not be more pleased with the staff, experience and vehicle.

Well done Conicelli!!

Been going here for a while but we will be moving on, rude and arrogant service staff, left a message for an issue and person the responded back was an ass and come through fully lacking knowledge and exuded arrogance this too after I let them know what the issue was that I was trying to resolve. If you can't speak to customers with respect and haven't learned to leave your arrogance at home, you will not have our business. If you can't explain thoughtfully and show respect in a 5 min conversation that could have brought you the business of my family and kids, you as a representative of the service department of Conecelli and the HONDA BRAND are providing me a strong data point that you will not respect and treat my car correctly for the the repairs I was calling about, yet you were quick to throw out again w arrogance the pricing for diagnostic and repairs, being some what pissed without fully knowing my circumstances for why I went to another place already to get a diagnostic for free seemed to be the trigger for your arrogance. I highly recommend Conecilli to review the call
Logs of their service managers, get rid of assholes that are not respectful of the customers, your business will lose because of arrogance, not a competitive advantage since consumers have more options than you realize and this next generation will not tolerate disrespect by any means. This is definitely not just a flag on the service dept, Conecelli but I am certainly concerned about buying another Honda if respect is not what they ensure in the dealer and their staff. I get it that hiring quality people is not easy but this is not the first time poor customer service was experienced by me, having been to other Honda dealers over the year, it's unfortunate to see this repetitive behavior at this dealers service dept, bunch of rip off asses that should realize that having a job is a privilege and having customers is what pays your living, if your haven't learned this, you need to move on as you are impacting as business and brand with how you show up! If you can't show up with your A game, stay home! In contrast to the service department, a separate call to understand parts and pricing was very collegial, respectful, knowledgeable with their parts department, everything fell apart when that call was transferred to service, a clear and district experience which will permanently reflect in them losing our business for both cars permanently!

I was looking for a certified Honda Ridgeline and saw a 23 online. I set up an appointment to see the vehicle and went to Conicelli , when I got there I was met by the salesman, Chance, who was very knowledgeable. I immediately felt comfortable because he was very patient and not pushy. I eventually purchased my vehicle at another dealer only due to the color and options . But I would say that Chance and his manager made sure I was treated like family.

Had an excellent experience at Conicelli. We were assisted by Louis Hardy. He was both patient and considerate, and went above and beyond to answer our questions/concerns and get us an amazing deal. Because of Louis's exceptional service, we were able to purchase the car we wanted the same day. Will definitely recommend that our friends and family come to Conicelli and ask for Louis the next time they're in the market for a new car!

4 words: Ask for Chris Solarz.

Chris primarily works at Conicelli Toyota but crossed over to help me at Conicelli Honda. He was incredibly helpful through the entire searching and buying process. This was my first car I bought on my own, and I just really couldn't have asked for a better experience. I had to wait 2 months for the car to come in, and my anxiety was at an all time high as the weeks went on and the target delivery date approached. But Chris kept me informed the entire way and eased all my concerns.

He was an extremely personable too - had a big smile and a nice handshake every time I came in. During the selection phase, he really stuck with me. He helped me make a confident decision between the 2 cars I was looking at - Rav4 and CRV. He was honest with me about to what extent the differences between the 2 cars would impact the driving experience. I felt like he truly cared about making experience memorable and wanted me to not only be happy with the car now, but really wanted to make sure I would still be happy with the car 10 years from now.

He was always transparent with me about prices and pointed out when I was in danger of going over budget. He did everything he could to get me the best deal and I will be forever grateful for that. I didn't feel rushed or like he was trying to upsell me on anything like that. Not being heard, being talked out of what I wanted and being treated like I didn't know what I was talking about, were 3 of my worst fears when thinking about the car buying process. Working with Chris immediately eliminated all those fears and he delivered on a car that was everything I wanted and more.

He also went above and beyond and really payed attention to the small details, just as much as the big ones - he stuck with me while I signed the paperwork, he found a bow to put on the car for me so that I was surprised when I got to the dealership, he saw I was a little overwhelmed by all the technology the car had (I was coming from an 2009) so he sat in the front seat and walked me though all of it - from remote start to the lines on backup camera, from setting up CarPlay and HondaLink to how to customize the lights and safety features. Even after I signed all the paper work and his job was done, he walked me down to parts & service and stayed with me while I talked to them. I mean, I just was not expecting someone to put that much effort in, but it just made the whole process that much better, and I am forever grateful for him.

One last note - I also really appreciated that he didn't use unreasonable or far-fetched examples to scare me into buying a warranty - like he never used the "if a meteor crashes into earth, your car's protected under this plan". He used regular everyday examples - you cut a curb too close, you leave your key in a hotel room, the paint gets scratched when you're scraping snow off the car. He just kept it real 100% of the time.

Chris, thank you so much; I really appreciate everything you did - you went above and beyond. I'm so happy with everything and I will definitely be referring anyone and everyone to you and to Conecelli.

Also shout out to Honda finance manager, Chris, for a smooth financing and paperwork process. This was my first time financing anything and it's a big purchase, so I had a lot of questions, and some asked twice. He answerer every one of my questions with kindness and respectfulness. He was transparent the whole time, and made sure I knew what I was signing.