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- Katie M.Richmond, VA021Apr 11, 2016First to Review
Staff is fantastic and motivational! I've lost 12 pounds in 4 weeks with diet and their boot camp class 2x a week and I don't lose weight easily. Don't feel pressured to sign up for the super expensive personal training sessions; outline what you need and they'll help you choose.
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 18, 2023
I love Compel Fitness! The instructors are amazing. The tools they give you to succeed your goals are so useful and most of all , I feel the trainers actually care about you.
I love the atmosphere and the mixed Team class courses. Each class is something new, painful but yet exciting!
I'm seeing lots of results! I also have gained a lot of knowledge on how to lose weight healthily.
I can't say why others have a issue with them. It seems like most complaints are from when there trying to cancel there membership, which I don't have plans on canceling my contract.
Give them a try and form your own opinion.Helpful 0Thanks 0Love this 0Oh no 1 - Mark H.Richmond, VA32Feb 15, 2024
This is fraud. Read all the reviews. There are hundreds of cases where people were deceived over and over and taken for thousands of dollars. It's one of the worst predatory engagements of corporate fraud I have personally ever witnessed. It's only a matter of time before a class action lawsuit shuts this business down permanently. Vance at Golds Gym in Willow Lawn is the one who scammed me. He sat me down and sold me on a package of personal training sessions at a set price. The total cost was around $380. It was actually a subscription service that renewed automatically and charged me $280 per month. I was seriously injured just after buying the sessions. It was also almost impossible to schedule one. I never did a single session and to date have been charged a total of $980. It's also almost impossible to cancel due to the agreement they have you sign, which is done on a tablet so you don't actually get to read it. Not only can I not believe this is still going on, I can't believe Golds is allowing it to take place.
Helpful 2Thanks 1Love this 0Oh no 0 - Christine W.Houston, TX1235Jul 25, 2023
DO NOT SIGN UP FOR THIS. I used it for 2 months and when I started school and couldn't do it any more, they wouldn't look into canceling it for school. Now that I am injured, I brought a note in from my doctor, and they are still charging me. DO NOT WASTE YOUR MONEY!!!
Helpful 0Thanks 0Love this 0Oh no 2 - Red ..Richmond, VA01Jul 10, 2023
Scam company scam scam scam, you will get charged if you sign up for the classes or not, they will chase customers down soon as they walk into the building. people need to stay away from that company. they will make sure they take your money. they couldn't even provide me with my measurements and weight-ins that I did over my time with them, very disorganized. I wasted my time and money with them they told me they come get my from one weight to another by the end of the year but I did it all on my own in 4 months without anyone of the classes. went to cancel my subscription/membership with them and was asked why. Really!?! ended up getting charged $250 nope never again. I would say if your in the gym find a group of people to work out with, it's better and it's free!
Helpful 0Thanks 0Love this 0Oh no 1 - Dani D.McLean, VA03Aug 10, 2022
Do not sign up with Compel!! They are a fraudulent organization that will not allow you of our your contract. We were not happy with the service provided and cancelled our contract. The agent did not submit our paperwork so the company now tells us that we owe them hundreds of dollars. DO NOT USE COMPEL
The workouts they recommend are not even good.Helpful 0Thanks 0Love this 0Oh no 1 - Earl H.Newburg, MD1191Feb 18, 2023Updated review
It was a great class and well organized. The instructor created a positive environment with motivational support. She is very knowledgeable and educated the class as to which muscle groups were being worked and how to maximize the exercises to get the best results.
Helpful 0Thanks 0Love this 0Oh no 0Feb 14, 2023Previous reviewGreat team of professional trainers who create a positive motivational atmosphere. The workout plans are personalized to help you to attain your personal fitness goals. With nutritional meal plans, scheduled classes and great trainers, you are sure to see results in a short amount of time as you work toward long term goals. I highly recommend them!
- Cameron T.Central City, Phoenix, AZ01Aug 10, 2022
NEVER EVER SIGN WITH THIS BULLSHIT COMPANY. they have been scamming me since may, which is when I cancelled my membership which only lasted 2 weeks. I now owe them $500 when I never even did a single fucking workout with them. They never filed my cancellation and now I have to pay for their incompetence. What a awfully embarrassing company. If I could give zero or negative stars, I would immediately.
Helpful 0Thanks 0Love this 0Oh no 0 - Donald J. D.Richmond, VA02Mar 9, 2022
I signed up for their cheapest program for $50 a month and got a single one on one workout session in 6 months, every time I tried to call or text them they'd tell me to get back with them later, multiple times they agreed to meet me at a specific time and place and never showed up, I told them when I signed up the times I would be available to train and they agreed but were never available, they will take your money and give you nothing, they are a GARBAGE business that treats their customers like dogshit, don't fall for it
Helpful 1Thanks 0Love this 0Oh no 0 - Isaiah H.Baltimore, MD01May 10, 2022
Staff is okay but program feels fairly worthless. Much better off spending money on a personal trainer you meet with once a week. Also 15% cancelation fee. Spend your money somewhere else
Helpful 0Thanks 0Love this 0Oh no 0 - K O.VA, VA01Dec 30, 2021
If I could give it 0 I would. I was charged $100 3 times in the month of November and twice in December and every month before that. I was lead to believe it was part of Gold's gym WHICH ITS NOT. Don't waste you time or hard earned money. If you want to cancel you have to physically go in and do it you can't do it over the phone. When you call the number to talk to anyone about any issues they just tell you to go in and talk to them. It takes 30 days to cancel your membership and there's a ridiculous buy out fee of over $300. This company is committing fraud against people just trying to get their health back. THIS IS NOTHING AGAINST THE TRAINERS. All if the trainers I've meet are really nice but the corporate company is a POS.
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