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Club Biella Day Spa & Sublime Salon - CLOSED
Categories: Beauty and Spas Barbers Beauty and Spas Day Spas Beauty and Spas Hair Salons Barbers, Day Spas, Hair Salons [Edit]
1506 Pacific AveTacoma, WA 98402
(253) 682-2005
- Accepts Credit Cards:
- Yes
- Price Range:
-
$$$
- Parking:
- Garage, Street, Validated, Valet
- Good for Kids:
- No
- By Appointment Only:
- No
- Hair Types Specialized In:
- Straight Perms, Coloring, Extensions, African-American Hair, Curly Hair, Kids' Hair, Perms, Asian Hair
- Wheelchair Accessible:
- Yes
$175 for $200 Certificate
Molly C. said: "This is my favorite place in the WORLD! or at least in Tacoma. :) I have been coming here for a few years and have always felt welcomed, relaxed, and…" read more »
13 reviews for Club Biella Day Spa & Sublime Salon
13 reviews in English
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Review from M J.
Bellevue, WA
1/9/2012
I took myself and a friend here for a special they were running for 2 massages and a manicure.
I love this place. It is quiet, tranquil, and very geniunely friendly staff. It is not pretentious like some salons, yet still has the little things that matter-- such as the heated beds for massages, little waterfalls trickling here and there, nice music and scents in the air, fluffy towls, special 6-head showers.
I actually live in Seattle, so personally compared to there find the prices at Biella quite reasonable. -
Review from Chelsea D.
Seattle, WA
2/6/2012
I received a gift card for a spa day at this salon end of September 2011. When I went to book my appointment in November, I was told that the location had changed owners and they were not accepting the old gift cards anymore. The girl at the front desk was very unapologetic and gave me the cell phone number of the previous owner so I could call and try to get my money back from him (almost $400). When I called him, I was also told there was nothing he could do and that he was sorry.
This spa has clearly had issues as it has already changed names again since my experience in November 2011 and is now operating under the name of "Clara's Spa." I do not think this company deserves any future business and I would definitely recommend for people to not buy the Groupon that came out today - who knows if you are actually going to get to redeem it for services before they change names and owners again. -
Review from Stella D.
Lakewood, WA
Updated - 1/24/2012
Is this place closed for business??? Tried to go to web site and said this business is closed.
1 Previous Review: Show all »
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2/27/2011
OMG I didn't want to leave this place! I had a message with Cindy she totally relaxed me I feel so… Read more »
Comment from Jacob R. of Club Biella Day Spa & Sublime Salon 1/24/2012
Club Biella is no longer in business. There is a new name &… More » -
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Review from Cortney W.
University Place, WA
1/28/2012
Today was my 2nd trip to the spa. The first time was Amazing. Today completely different. I went with a friend and we had the first 2 appointments of the day. The changing room was filthy. The robs were wet and smelt like mildew, The steam room had clumps of hard and a bandaid in it. The shower had garbage in it and the shower heads didn't work properly. The towels that were for use were still wet from the wash and very worn. I wouldn't even use them for my cleaning towels at home.
Got ready for my pedicure and was told that the lady was running behind due to car trouble. After about 40 mins i was taken back, The pedicure was ok, (I've had better) Then i was rushed to my hot stone message and body scrub. Once in the room the message therapist told me that because my nail appointment ran long she could only do 1 hour of my 1 1/2 services. My hot stone massage was amazing. She worked in my areas that needed the most help and even popped my back. The sugar scrub.. Sucked! It was put sugar scrub on wash off. Just that fast. The therapist was chatty but professional.
After all of our services we decided to go into the hot tub and pool. The indoor hot tub was closed and the indoor pool was cold.
I expected a lot more especially because of the new ownership. When i was checking out I did ask to speak to the manager, I told her about the filthy changing room. She just smiled and said Sorry you feel that way. It was a big disappointment.
I did receive a "free" (that i've already paid for) hot stone massage but if it wasn't for that i would not go back. After i'm done with the massage i will not be going back. I will pay the extra money for Savi or Jewell spa. -
Review from Diane P.
Seattle, WA
1/19/2012
I called to make an appointment for a mani/pedi and was placed on eternal hold 2 different times. Finally I called the next day it went to VM, so I left a message indicating I when I wanted my appointment and to call me back.. NEVER received a call. Finally, days later when I got through to someone and let them know I never received a call back, so didn't even appologize.. Too bad... I was going to try this place and bring my 10 bridesmaids & moms/grandmas back the day before my wedding for a spa retreat. They missed out on thousands of dollars of busines for being rude and unprofessional. I'm taking my ladies elsewhere!
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Review from S S.
Tacoma, WA
9/21/2011
Club Biella has been fraudulently charging our credit card since January. Despite going in multiple times to fix this, and calling the owner and the accountant repeatedly, a charge has appeared monthly on our card since canceling our membership in writing.
It is now 4 business days since the last time their accountant had said he would refund the charges and stop charging our card, and we still have three months of charges yet to be refunded.
Do not go here. The service was not worth the membership to begin with, and now doubly so. -
Review from Andrew M.
Tacoma, WA
7/18/2010
I've been a regular of Sublime, and when it joined with Club Biella, I was initially uncertain about the change, but it was a pleasant surprise.
Their stylists are fantastic and want to make sure you are happy, especially if you want to take a risk and try something new with your hair. They use nothing but the best products for your hair. Very clean and professional work area, with small perks such as tea, coffee, and scalp massages.
I've also partaken in a few of their spa services, from a mud bath to stone massage and regular massage. The therapists take into account your comfort level and adjust accordingly. The overall ambiance of the faculty helps to facilitate a relaxing getaway, in addition to the amazing Men's Sanctuary, complete with shower, steam room and sauna. I thoroughly enjoyed my massages and plan to schedule one again when I can. -
Review from Lana S.
Kent, WA
6/11/2011
I do not recommend Club Biella. The staff are young and unhelpful. The massage services are overpriced and not at all professionally done.
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Review from Britni D.
Tacoma, WA
6/4/2011
I booked a hair appointment at this salon for today June 4th at 2pm. I left work early to get here on time. They didn't even have me on today and had me next week when I even called and confirmed this twice to make sure it was today. It was like it didn't even matter to them. I just said ok and they just looked at me at the front desk like they had nothing to say. I will never try to book another appointment at this salon because clearly they say one thing and do another.
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Review from AJ T.
7/27/2010
Joes was closed so they offered to get me in. Decent hair cut nice place. Good in a pinch. Rob that used to be at Joes has moved to a new place called Super Nova on 7th and St. Helens, so I plan to check that out next time I need a haircut.
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Review from Jodi J.
Puyallup, WA
Updated - 8/21/2010
correction : Christina Anderson is my stylist and she's still the bomb...
Listed in: In and Around Tacoma, Spas, Downtown Tacoma
1 Previous Review: Show all »
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7/9/2010
I went to get my hair done in the Sublime Salon. I was beyond please with my experience. I was… Read more »
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Review from Monica A.
Tacoma, WA
9/15/2009
I came to Club Biella for bridal services because they were close by and offered a package with hair, makeup, and nails. Sandra did my hair and I can't recommend her highly enough. It looked gorgeous and stayed in all day. Taylor did my makeup, and while the consultation was a bit rough, she did a wonderful job the day of, and again it lasted all day. The only disappointing thing was the mani/pedi experience. It took a long time and my nails weren't as nice as I would expect for the price. Since this was the clincher for me (what made the package seem like a great deal) I have to downgrade overall to three stars.
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Review from Christina L.
San Diego, CA
5/18/2010
5 girlfriends and I tried this place with 2 days notice. We had manis pedis facials and massages. Everyone was very pleased with their services so much so that I went again by myself the following week. The wet sauna has a eucalyptus smell and the robes and towels which are provided as great. Thank you Sara for a great stone massage I needed it after a rough month of training. P.S. The spa is 17 miles and about 20 mins from Fort Lewis and offered a military discount.
