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Cinta Aveda Institute
Categories: Education Specialty Schools Beauty and Spas Skin Care Beauty and Spas Hair Salons Specialty Schools, Skin Care, Hair Salons [Edit]
305 Kearny St(between Bush St & Pine St)
San Francisco, CA 94108
Neighborhood: Financial District
(415) 989-4400
- Hours:
Mon-Fri 9 am - 8 pm
Sat 8:30 am - 7:30 pm
- Price Range:
-
$
- Accepts Credit Cards:
- Yes
- Parking:
- Street
- By Appointment Only:
- No
- Wheelchair Accessible:
- Yes
Brianna Q. said: "I have the kind of hair most stylists would run from, or try to pawn off on their coworker because frankly, they don't wanna try and blow dry this mane. It's big, it's thick, it's wavy in strange places, and can have a mind of it's…" read more »
258 reviews for Cinta Aveda Institute
258 reviews in English
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Review from Anh H.
Oakland, CA
12/21/2011
*this review is for the esthetician in training, Shea.
I came here to get my annual facial. The price was right so I caved when I heard an entire 60 minutes was purely dedicated to treating myself (I needed to distress badly). Arriving I went right up the elevator with no wait (awesome!) I was greeted by a pleasant, smiley face, her name was Shea, she offered me tea and immediately, I felt comfortable. Entering my station, she soaked my feet in warm water (for a minute I thought wow! is there a pedicure included in this?? sadly, this was only my idealistic thinking) Then she asked me questions to gauge the core of my facial. Her voice was subtle and soft, I felt relaxed and she made sure I laid properly on the bed. She massaged and lathered my faced with Aveda cremes and oils. I felt sedated, relaxed, mission accomplished! At the end of my facial, I was departed by her supervisor, she inquired about the customer service and if there was any comments or questions I had regarding my service. My experience was exceptional, especially after I had to remind myself she was still in training. I would definitely come back to her for my next facial. She set the bar high with her great customer service skills which is paramount to keep customers coming back..Go Shea! -
Review from Nikki M.
12/18/2011 2 photos
Just wanted to give a shout out for my girl Lindsay Mallory, a student at the Cinta Aveda Institute who did my 1960s-style updo for a holiday party. After doing some research of places near my office, I learned that updos here are WAY more affordable than anywhere else, including that blow-dry only place. For only $35 you can get a shampoo and style with great Aveda products. In my case, we opted not to do the shampoo since it's easier to style slightly dirty dry hair, especially when you're teasing it into a beehive. ;)
Lindsey matched the photos I brought almost exactly and I got TONS of compliments on my hair. She was super sweet, funny, and knew what she was doing! She also took direction really well. I would definitely recommend her. Also, major props to her teacher, I can't recall her name but she had crazy fancy nails and and reminded me of the lovely Aisha Tyler. When time was running out (I have a lot of hair so we were running slightly over the time I had allotted) she jumped in to help and any time she was consulted she gave great, patient advice without taking over.
I'll definitely be back next time I need an updo. What a bargain. -
Review from Savannah L.
San Francisco, CA
12/17/2011
I expected more from Aveda. After each treatment you get the hard-sell in which your esthetician begins to fill a basket full of products that you did not ask for, then escorts both you and the basket to the counter and stands with you, expecting that these shenanigans will compel you to make the purchase. Those of us who are bold enough to say "no, thanks" make it out of there unharmed. But, sensitive folks like my senior-citizen mother are less fortunate. This practice is just plain tacky. Shame on you, Aveda.
After 4 treatments, I conclude that this school does NOT offer A GOOD VALUE for its services--and this is coming from someone who used Groupons. The teachers, receptionists and students are nice at heart, they mean well. But the business sucks. It's not worth all the time it takes (haircut), the weak interaction (unconfident communication and touch), and the sub-par results.
* Facials: It's basically what you can get from the stores, a sampling of Aveda products, but in this circumstance, applied by unsteady and uncomfortable hands. Forget about the massages, you won't be getting a real one, not even the kind expected during facials. Inconsistent poking and lackluster, brief rubbing. That's what you get. Forget about relaxing. You're in a room with SEVERAL others separated by curtains. Noise level is ridiculous for a treatment. I could hear loud footsteps and conversations--including the personal emotional and bodily complaints of a woman three stalls down. By the way, my mother was also short-changed in her service which was supposed to be 105 minutes of pampering. But they kicked her out a half an hour early (which is why I wasn't able to protect her from the aggressive salesmanship).
* Haircut: meh. Not unlike any other SuperCuts cut. I upgraded to get a senior student because I was advised that it would be speedier. Apparently 2 hours is a quick as it gets for a simple cut.
Aveda really should not be charging people to be guinea pigs. -
Review from Sarah M.
San Francisco, CA
2/7/2012
Sofie did a great job on my color. After going for 2 years without properly dying it and trying to put horrible highlights in myself, it was time to leave it to her to fix this orange mess on my head. It is now a lovely cool brown and I can grow my hair out without coloring it for a while, if ever!
Thank you for the quick and painless experience, I can now go out in the daylight again. -
Review from JK C.
Albany, CA
1/23/2012 1 Check-in Here
I am NOT going back.
They just don't know how to cut hair....just still learning... -
Review from Erin T.
San Francisco, CA
2/4/2012 1 Check-in Here
Anu and Jacquelyn (sp.?) were fantastic! Both were students, but conveyed the professionalism and had the customer service skills of true professionals, and the experience was far better than one I had recently at a real spa. Between the foot bath, foot rub, facial, hand massage and back rub at the end, it was a great experience for both me and my husband. Although we booked for the exact same facial, it was customized for each of us based on our skin type, concerns and desires. We also learned a lot about our current skin care products and techniques, and were recommended products, but not pushed into buying them (I did end up spending ~$150, but it was my choice, and the products without synthetics are really up my alley). I can't wait to go back!
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Review from Helen L.
1/21/2012
I'm really a fan. Yes, it takes about 2 hours for a haircut, but it's good for me and good for the student. Learning is by trial and error, hopefully no error because the instructors are walking around and each of the instructor seems very patient. I feel welcomed which is a MUST. Aveda do have great products, so having great products on your hair really makes a big difference. I didn't get the hard sale this time, maybe because the student was new. He probably haven't taken the "hard sale" course yet.
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Review from Annette H.
Sausalito, CA
12/16/2011
I have to admit that I've been spoiled. I move to SF 2 years ago and in my previous state, I had the same stylist for more than 10 years. She knew exactly what I liked, and made sure my hair was always stylish.
Since moving to the Bay Area, I've been to 3 different (supposedly great) salons in search of the right stylist - with no luck. I've paid $180 - $200 to have my hair highlighted and cut. You'd think that when most of the country pays about half that, you'd get exactly what you want for $180 - $200. I found that to be an incorrect assumption. The color has been spotty (literally) and the cut has been worse. I've been pretty clear about what I wanted - photos, etc. - and have been flat out ignored (did I mention that I was ignored for $180-$200?) and I haven't had a good cut/color since moving here (my standards lowered from great to good - sad).
Until I went to the Cinta Aveda Institute.
Lehua was a wonderful and meticulous stylist and her instructor John was very attentive and supervised carefully. My highlights are perfect, the color is exactly what I asked for (and not spotty) and the cut is fresh and sassy - I'm BAAAACK!
The amazing part is that it was $66! That's not a typo - it was $66 (plus tip). Parking was $8 nearby.
Did I mention that for $66 I got better service and hair than I've ever gotten from spending $180 - $200?
I know that this is a student salon and that "results may vary". Also, it did take a long time (I was there from 4:15 - 7:45) but my experience was that the students and the instructors care deeply about the results. My results are great!
Thank you Lehua and John!
P.S. I've given this 4 stars instead of 5 because of the longer time and the obvious - that they are "newer" at their craft. However, my experience as 5 star worthy, for sure! -
Review from Kye M.
San Francisco, CA
10/30/2011
The first thing to note is that the hair stylists are students, so take that for what it's worth. The second thing to note is that these hair cuts take a lot of time, so plan your day accordingly. What makes this place legitimate is the instructor who fixes the mess created by the students. He's a baller with scissors and you'll NEED him to use your hair as a lesson plan. That said, here are the pros and cons:
Pros:
- As cheap as a hair cut in the city can get (without venturing to Chinatown).
- Friendly students who know how to carry an interesting conversation.
- Complimentary tea, scalp massage, shampoo and styling.
- Clean and comfortable.
Cons:
- Since the skill level ranges among the students, the time it takes for them to cut your hair ranges from 1 to 3 hours. MAKE SURE YOU HAVE TIME!
- Even though this place requires an appointment, you still might find yourself waiting for your assigned stylist to finish.
- You have to be proactive about how you like your hair cut. Make sure the instructor is there to fix all the damages before leaving that barbers chair.
This place is definitely worth checking out. In the end, you'll likely leave the Cinta Aveda Institute looking fresh and clean, but very short on time. -
Review from Katamari D.
Berkeley, CA
11/11/2011
I know it's a school, so do you but you want to know if it's worth the savings. Here's my equation:
Cut and color = $75
Plus Tip = $20
Plus Parking = $17
Plus Bridge = $4
Plus "Color Oops" Color Remover = $13
Plus Deep Conditioning Hair Repair = $8
Plus time spent flat ironing out choppy layers and agonizing over my shoe polish head... (priceless)
Total cost = $137 My stylist = $180
So I'm asking myself if the total blow to my self esteem is worth $43? 2 stars. It was my third try there and at my age, I'd rather leave a salon feeling like I look good rather than making a beeline for Walgreens. -
Review from Stacey C.
9/23/2011
I found this place through Groupon after buying the $29 facial deal they had. I had somewhat low expectations since I knew it was a teaching facility and students do the work. However, I was pleasantly surprised at how far my $29 would take me. The deal said you could choose any facial on their menu. All but one of the facials listed were 60 minutes. The other was 90 minutes. Naturally, I went for the 90 minute facial.
I was greeted in the lobby with all the Aveda products and only waited a minute for the student to pick me up and bring me to the spa area. I read that the spa area is like an ER with spa music, with curtains and not doors as dividers so I wasn't surprised when I walked in. I wasn't expecting a Burke Williams or anything. What made me smile was the sign on the door that says please use "spa voice." Love it. The student was really attentive. She asked me about my skin and what I was looking for in my treatment. Then she continued on with a foot soak in a bowl of water on the floor.
The tricky part for the student was that I was pregnant and she adjusted the table for me so that I would be comfortable. She checked with the "educator" to make sure she set me up properly. After she put the cotton on my eyes to cover me from the bright light that shows off my mug, the educator comes in and the student tells her about my skin and what products she'll use. They also did a test on my skin to see if it was sensitive by making an X on my forehead. That was all the interaction I had with the instructor.
After that, the student gave me a really relaxing 90 minute facial that included two masks, and head/neck/shoulder, arm and foot massage. I cannot express how worth the money this was. She was really good at the facial and the massage and I was so relaxed I fell asleep for a bit. Maybe I was lucky because she was graduating in two weeks. She had been working there for about six months and seemed to know what she was doing.
After the facial, the instructor came back and asked how things were. Not only was she really nice, but she offered me a free prenatal massage for me and all of my pregnant friends. FREE! I said of course. The students needed to practice and get their certifications for prenatal massages.
I came back immediately for the prenatal massage. They set me up with several pillows and I felt like I was floating on a cloud. This student was so excited, almost giddy - her first pregnant client. She said the students have to practice on themselves for prenatal so I was considered a treat for her. Again, I fell asleep, I was so comfy. The instructor's spa voice was so low that I couldn't even tell when she came in the room. My only complaint is that I asked for an 80 minute massage but after setup and all, the actual massage was no more than 50 minutes. Had I paid, yes I probably would've complained. But this was free and I was already feeling better than I did before I walked in.
Overall, two very great treatments and I would love to return. -
Review from Moua L.
10/24/2011
I had both bad and good remarks. First off, I wasn't very fond of the ladies taking the phone appointments. I called and mentioned I was using a Groupon and booking for 3 other people. They started getting all my information down names and contact numbers then told me that I would need everyone's 8-digit bar codes from the Groupons to secure the appointments; it would've been nice to know this before spending 15 minutes on the phone. She told me "sorry, you'll have to call back with the codes and go through the same process again to book it". I was pretty pissed about it, you can imagine.
Then on the day of the appointment, we were running a bit behind, so we called to let them know we are just looking for parking. The girl at the front desk told us that if we come 10 minutes late, they would have to reschedule. We were coming from Stockton and Concord, so hearing that was not what we wanted to hear.
So we rushed through SF traffic and ran to our appointment 15 minutes late and they took us in, but the front desk girls weren't smiling at all. Then again, they gave us all high blood pressure from making us run to our appointment and then taking their bloody time checking us in.
During my facial, I was impressed that the service from a senior student was so amazing. They ask questions about my skin problems and really analyzed my skin with the bright light and magnifying scope. All the techniques were used were gentle on my skin, just as its suppose to be. From the three choice of natural perfumes they present you with for the duration of the facial to the massages, it really helped me relax.
Afterward, they took us downstairs and told us everything they used on us during facial, which could be purchased. This is where I comment that if anyone from Cinta Aveda Institute is reading this -- you might want to put girls in the front desk who smiles and are welcoming, because that's the reason why I didn't buy anything! -
Review from K O.
San Francisco, CA
Updated - 1/5/2012
I have been coming to Cinta Aveda Institute for about 3 years now and cannot say enough wonderful things about the talented students and the service - not to mention the awesome price. This is the first place I ever let color my hair and it looked beautiful!
I have extemely curly, difficult hair and they even blow it straight at the end like pros.
It does take a bit of time but at my age I've got it. The place smells wonderful and they fawn all over you.1 Previous Review: Show all »
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11/7/2011
I absolutely love the quality of the service at Cinta Aveda Institute. The students are hands down… Read more »
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Review from Nikkol K.
San Francisco, CA
9/24/2011
The same woman has cut my hair for probably the past 15+ years of my life, but unfortunately she is located about an hour out of the city. Not having a car, and only being able to get my hair cut when I managed to get down there to visit my parents, was starting to cause a problem for me.
So I recently found out a childhood friend of mine (Enrique Reyes) was living in the city and cutting hair and doing make up.. and I figured if I was to let anyone touch my hair other than my usual hair stylist, it should be him.
I had never been to Aveda before, and what a treat it was!
Making an appointment was very easy, and lucky for me Aveda is only 2 blocks from my work. As soon as I walked in I was greeted nicely by a couple of people and was walked through the beginning process since I had never been there. I made my way up to the 3rd floor and was immediately greeted and was told they would go grab my stylist for me. Enrique came out shortly and got me some delicious tea (and put some ice in it since it was super warm that day) and then brought me over to his station.
He asked me a lot of questions about what exactly I was wanting to do as well as giving me suggestions and showing me options. The head/hand massage with the oils and lotion immediately put me in an amazing mood and I knew at this point the whole experience was going to be an awesome one. Throughout he was telling me which products were being used and about the Aveda brand and all the benefits, which I appreciated learning about. So many times walking out of a salon I feel like my hair is so fake smelling, but this wasn't the case at all when we were all finished, I just felt nice and refreshed.
I could tell throughout the cut, the instructors were right on par and really supportive of both Enrique and myself, which I personally really appreciated. At the end, he walked me down and suggested some products (which I may need to go back and get) and I bought some samples as well. He managed to tame my craziness of hair and gave me an awesome cut and style. It feels so much lighter and there is actually some shape to it that it had been lacking for awhile.
..and seriously, $16? Even after buying some samples, the cut and giving him a nice tip, I was still paying half of what I would have at my other stylists. Ultimately, I guess I found my new SF hair stylist. :) -
Review from m j.
San Francisco, CA
12/16/2011
This is a review on customer service. Not sure what the deal was this day but man I felt very non existent. I got black hair. It's natural. I was really curios and interested in Aveda products. I felt like I had the plague and I was in the wrong place. I really got the brush off and no help. Three people in the store and tried to sell me a thing. I bought two things (a review later will tell you how they work). We will see.
But I've really heard a lot of good things about Aveda and I was interested in their products but I will not go to this store again for Aveda products. FOR REAL! I really like places with good CS. I like places that like to talk about their products. I like places want me to buy their products. I like to be liked.
Update: Stonestown Galleria has a way better CS experience. -
Review from Tina Y.
San Francisco, CA
9/14/2011
I understand this is a teaching institute but, NO, it does not take 2.5 hours to cut and style a simple male hairstyle. If you're going to take a while please let me know so next time I don't have to miss my entire lunch for a haircut.
Since I gave you 2.5 hours of my life, I would also like back the piece of my ear you cut off. Thanks. -
Review from Reynaldo P.
Oakland, CA
9/2/2011
I came into the Cinta salon last Friday for a back facial as well as a regular facial. I had previously received facials from Nordstrom Spa as well as Burke Williams -- and both were good. So, I had high expectations from my aesthetician, Siobhan (pronounced Shi-von), at Cinta Aveda.
As soon as I was greeted in the waiting area, I knew that I wouldn't be disappointed. Siobhan mentioned that I would be going on a journey and I was an amazing trip! The only issue I had with the whole experience is that it ended.
She explained the Aveda philosophy and went over some questions about my skin and my expectations. In addition, she explained each step carefully and always made sure I was comfortable. I would definitely go back to see her again. Siobhan has magical hands! -
Review from Jeni S.
San Francisco, CA
10/8/2011
I went back for a haircut and had a really good experience. Great price and service. The salon students are well supervised and are professional and experienced.
I've been here a few times. Past experiences were fine. My last time I went for a massage only to be told that person called in sick and I would be getting a free back treatment. great. But the student complained the whole time how she had to leave soon and needed to cut the treatment short. She made me feel very uneasy. -
Review from JT E.
Berkeley, CA
11/25/2011
Maybe they can do an ok haircut at the school, but DO NOT come here for an updo. I requested their highest level stylist and I couldn't have ended up looking more hideous if I had tried.
My issues are:
1) my stylist DID NOT LISTEN to me one bit about what I wanted
2) she acted like she was going to do what I wanted and midway though she said that she is in fact doing something else, that she thinks is "better than the picture" I had showed her
3) on take two, for my second look to try, she did the same thing to me
4) I asked her if they actually have classes or training on updos, and they don't.
Um.... Why would the school even dare try to get people to get their wedding hair done here when the students don't even have a clue what to do?
Anyhow, my hair looked so horrible, it was embarrassing. Thank goodness it was just a trial run, I honestly would have cried if it was my wedding day.
What made the experience pure comedy gold was the fact that every freaking person in there was ooohing and ahhhhing over what she did. Honestly, no one could have thought it looked good. My hair looked like a monster out of some horror film. I will have to find the pictures to post later as proof.
Anyway, I should have been more firm about my expectations, and probably should have refused to pay, but I expect more from someone that wants to be a stylist for a living. The first thing everyone in there should do is open their ears and LISTEN. I understand that the skill set might be lacking and everyone can use some practice, it is a school after all. But no one is going to get a happy customer ever by doing what was going on in there, it is common sense. Hence, the one star.
You get what you pay for.
Proceed with caution. -
Review from j l.
Oakland, CA
12/7/2011
Just had my hair cut and couldn't be happier! Enrique was an excellent stylist, he listened to my wishes then gave me a great cut with a modern touch. On top of that he schooled me in some great products, that I was in much need of. It was one of the best experiences I have had in a while. I will follow Enrique as a client to any salon he works at.
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Review from Bevy M.
San Francisco, CA
8/20/2011
Want to feel pampered and cherished? Book an appointment at the Cinta Aveda Institute -- full service spa services, so carefully and thoughtfully performed. Mary Ella was fantastic -- after a very thorough consultation, in which she offered several different suggestions of how to proceed, she gave me a fabulous up-do, and then did my make-up -- the perfect way to get ready for a hot date!
I've returned several times for highlights and trims. Always excellent results.
My hair is long, and she applies deep conditioning treatment that made it so silky and smooth. While it was processing, I was treated to hand massage with the most soothing hand balm. I definitely had to take some home. At the end she made some product suggestions, but was never high-pressure. In addition to the hand balm, I had the perfect color of brow pencil, lip gloss, and the healing conditioner. Prices are extremely reasonable, especially given the level of service and attention to detail.
The work is performed by students of the Cinta Aveda Institute, which offers a rigorous and very thorough program. Mary Ella definitely deserved the big tip I left -- and I felt happy knowing the students get to keep the entire tip. -
Review from Steve R.
San Francisco, CA
9/14/2011
Yeah, I'm a man. I review guy things a lot. Cinta Aveda is a necessity for many men.
Do you look like you are wearing a young Wookie on your back? Chicks do dig Wookies, don't get me wrong, but they hate to be lied to.
So if your back is hairy and you are cheap like me about it, Cinta Aveda Institute will blow you away.
Spa atmosphere and treatment and young aspiring estheticians... you do the math. -
Review from Jennifer L.
Oakland, CA
7/9/2011
I had a fantastic time while getting my hair cut here, and love the cut.
I had my hair cut by an alpha level hair stylist. She had never cut short hair before, but with the help of her instructors, no one could tell this. The student who cut my hair, as well as those with stations close by were all super friendly with great senses of humor. The best part of it was, I received a fantabulous haircut for $16. -
Review from Lisa T.
6/6/2011
My 49-year-old face really enjoyed the Enbrightening Facial -- I really see results, and my husband noticed too. Fantastic job.
For $50 I got a deep cleaning, extractions, a masque designed to fade age spots, and massage on my feet, arms and shoulders. It took a little over an hour. All done with fragrant and lovely Aveda products.
Now, be aware, these are students and so they may not be able to answer every one of your questions; and they may forget one or two tiny steps (i.e., to warm up the moisturizer in their hands before applying it to my shoulders!) but otherwise it was super and I will happily go back for another round. -
Review from Kari S.
San Francisco, CA
8/29/2011
Although I never did my hair here before, I buy Aveda products sometimes from them and I have to say that everyone here is really nice and super friendly. The reason I haven't cut or colored my hair here is because of my nightmare experience at Cinta Salon in which my hair got seriously fried so I'm really weary about the name Cinta. No offense to the people here at the Cinta Aveda Institute.
But I have to say again how nice these people are every time I come in. I get e-mails from Aveda every once in a while and one was for a free sample. When I went to get the sample, they did not have it but were really nice to give me an alternate sample and let me keep the e-mail print out so I can try again later on when they do get them in. How sweet of them!
That's why I keep coming here. People who give great customer service totally deserve my business. In fact maybe they can educate the stylists at Cinta Salon on how to keep customers and not to push products on customers. -
Review from Jessica R.
Oakland, CA
7/31/2011
No one, and I mean no one knows my hair better than my stylist Nat who lives in Wisconsin---my home state.
So I am VERY hesitant to have my hair done (colored, cut) by ANYONE but her.
Since I moved here I needed some maintenance...so I tried coming here to save cash. Even though being a guinea pig with my hair is NOT my thing.
I had a stylist who was really sweet, and I felt pampered...but really took a long time fumbling a bit about with my hair. While she was doing my hair had admitted to:
1. Never cutting a curly locked lady before.
2. Never coloring bangs.
3. Forgetting how to do a partial.
AND she took a bit long (3.5 hours) in total with my hair...which is mid length. I couldn't stay any longer for her to dry and style.
It did, however turn out nice, but I was have palpitations in my chair because I had to walk her through some things.
Something I don't like to do when it comes to my 'do.
I don't know if I'll go back, but for the price it turned out nice. -
Review from Leetahl K.
8/6/2011 1 Check-in Here
I had a great experience here!
My hair stylist was Angela, I had two educators check it on me, Ricky and then a lovely lady whose name I can't remember but she did a few touch ups.
Yes the process takes a bit of time but anyone who complains about that is silly, what did you expect? They are learning and better it takes a few mins more and they get it right, as opposed to rushing it.
Angela really listened to what I had to say and made suggestions I was happy with. She did a wonderful job on the blow dry and explaining how different products would help the SF weather.
I didn't feel like she was pushy but ended up walking out with a product... And I mean when I am used to paying $70++ for a haircut, even with tip and the product it was a steal!!
Would definitely be back. -
Review from Sascha O.
7/20/2011 1 Check-in Here
I tried Cinta Aveda for a color appointment and I did really like the attentiveness of the teachers, and the eagerness of the student stylist I had. I could tell that they all really wanted to make sure I was happy with the experience. The color did come out quite nice... and the experience was pretty nice, and the price was reasonable. I do think it was worth it considering I didn't have to pay $$$ to get chemicals on my hair that were less harsh than some other hair color brands. Although, there are a couple of things I tend to not like about US salons... and this one's no exception.
The sense of pressure to buy their products. Now, I know that they have good haircare products but I was not planning to buy anything at that point and while I appreciated the student recommending what to get, I felt so awkward having to politely tell her that I have to finish up my current shampoo & conditioner first. Also, the student offered to touch up my makeup after the hair color session. That was a nice little touch, but afterwards I realized that she's picked a shade of foundation so much lighter than my own skin tone that I looked quite powdery.
I also have one more thing that I makes me a bit hesitant to go back to Cinta Aveda for hair coloring.... their washing basins are incredibly uncomfortable!!! Because I'm used to a now-closed Aveda salon called Treat, who had these awesome washing stations where clients can essentially lay down to get their hair washed, I was under the impression that Aveda salons all care about client's comfort... NOT! Cinta Aveda has very basic washing basins that makes your neck hurt so much you feel crippled.
I have a sensitive neck (makes me great customers for chiropractic), so this was a big no no.
So while I appreciated the staff working there, the products/chemical ingredients, and the price, I am not too sure if I will be back.... -
Review from Falguni K.
San Francisco, CA
8/13/2011
From the moment I stepped in until I left, I was given the best treatment. I was greeted and asked in the first 60 seconds if I wanted any tea or water. Students and teachers are attentive there
Enrique worked on my hair and went above and beyond in making me look even better than what I already do :)
Patience is certainly required by the clients, as they are students but the end of the day, my experience was good.
Ray who is a teacher there, was courteous and kind to cut my hair as Enrique observed and learned new styles of how to work with curly hair.
Facial was pretty good there as well.
So, over all experience was wonderful. I paid less price, with salon experience. I like -
Review from Xavier T.
San Francisco, CA
11/25/2011
Received a hair cut by Timothy Perkins and I am very happy with it! I'm definitely coming back for more :)
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Review from Umilia M.
San Francisco, CA
5/13/2011
I absolutely love coming here to have my hair done!
Mary Ella did a fantastic job cutting and highlighting my hair. It looks beautiful! She really listened to what I wanted, and made sure that I was happy with the result. Mary also offered a makeover, and suggested some colors I might not have considered before, but which look great and flattering. I was impressed with the expertise of her teacher (Emily), as well, when consulting about my hair.
Everyone in the salon was friendly, welcoming and professional, from the moment I walked in the door.
I've since been back to have an up-do, and loved the magic that Mary Ella did with braids and curls, and best of all it looked beautiful even 12+ hours later. -
Review from Ginea S.
San Francisco, CA
9/11/2011
I have been a frequent customer of Aveda Cinta Institute for over a year now. I really like this place and here is why:
1. Price. Because the prices are so affordable, I find myself doing more things to my hair and experimenting new cuts and color options than I would normally do.
2. Satisfaction guaranteed. The teachers approve/revise the students service plan before they start, monitor them during the process, and the teachers are there to correct at the end if needed. I recently had highlights done in Aveda Cinta Institute, but I was not sure this was something that worked for me. So I came back for a free color adjustment a week later with no questions asked.
3. Relaxing attributes. Students do a complimentary scalp and shoulders massage or a hand massage during each visit. I love their massage oils selection, from which you can choose the scent you are in the mood for today. The one "For Men" is my favorite for some reason. I also fancy Aveda's complimentary signature tea during my service.
4. Attitude. The students know they will be graded for their work. Therefore, they make every single effort to do their best and you can feel it. Also, I find the students to be more thorough and diligent than some of the established hair-dressers since they are not motivated to get you out of the chair for the next customer as frequently happens at regular salons.
If you are in a rush though, I would not recommend this place. Each service takes at least 1.5 hours, so you need to be able to relax and enjoy the experience to make this work.
For the last 6 month, I am a returning customer with Jae. She is a "Gamma" level student, which is the highest rank from what I know. Jae is very knowledgeable and nice to be around (it is important since you are there for 1.5-2 hours). Jae is very thorough and does everything with dedication and confidence. I noticed she is respected and liked by the teachers and student-fellows. She is graduating from the school soon though, so that's a shame for me. I wish her good luck in her beauty career! -
Review from Jenna K.
Pleasanton, CA
Updated - 3/23/2011
So, what brought me from 5 stars to 2? A horrible experience as of late. I had been going here for more than a year and loved my experience, but late last year I had a completely horrible experience. & because all of my other experiences were pretty great, I really wasn't expecting this.
My hairstylist and her mentor were apparently barely on speaking terms and they were bickering the entire time my hair was being done. Further, when the hairstylist told her mentor that she put too much dry remedy in my hair, she looked at my hair and said that was just the texture of my hair....right my hair is nasty and goopy all the time, thanks.
I was so unimpressed with the whole thing. The mentor made me feel like something was wrong with ME because the student had a made a mistake. & bless the student's heart she was just trying to admit to an honest mistake, only to have her "mentor" tear her down in front of a client.
When I left down to pay I was escorted by the mentor, in an almost "I dare you to complain" way. It was awful. I really love the idea of this place and the prices were great & IM AN AVEDA FAN but I will not be returning.1 Previous Review: Show all »
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12/21/2009
Oh my goodness, can I say Deal of the Century? Holy goodness! I came in with the expectation of… Read more »
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Review from Linna L.
San Francisco, CA
3/24/2011 1 Check-in Here
Listen up glam deal-seekers: Students will work hard to impress and please you.
Being a spa veteran (trying everything from the corporate spas to the local-boutique spas), I came here with moderate expectations, but $35 for a facial - who could resist trying this place out??
I came in this week, having made reservations the day before. The receptionist was polite and offered me the usual tea or water. I was then escorted upstairs to the student spa, and was asked a list of questions about my skin-care regimen.
Treatment: Started out with aromatherapy, then steam, then an analysis of my skin so that proper products would be used to enhance my skin's appearance. Everything from beginning to end was talked through step-by-step. Also, my student was so meticulous in examining every pore on my face. Afterwards, my face felt so squeaky clean!
Staff: Everyone is very professional here. If no one had told me these were students, I wouldn't have known. They're very polite and knowledgeable about procedure and products.
Ambience: It's not your usual relaxing spa feel. Remember, you are coming to a school to be worked on my students, so chatter between your student and their educators are going on during your treatment. Also, you won't be in your own private room, but in a space that has been divided off by hanging curtains (much like a hospital E.R. - sorry for the grim comparison, but nothing else really describes it). However, relaxing music is being played and the chatter is at a "12-inch" volume, so not too distracting.
Negative: I know it's a school facility first, but during my treatment, I could hear the conversations of idle students discussing personal matters. I mean, isn't there a more appropriate location to talk amongst yourselves?
Care and Attention: In addition to my facial, I got my brow and lip waxed ($20 for both services). My student noticed that I was touching my upper-lip a lot and said, "You should try not to touch your face because it will cause your skin to become irritated. Here, let me help you put some oil to calm your upper-lip." The fact that she was able to notice my slight discomfort was so pleasing!
Tip: Find Cinta Aveda on Facebook to know what their specials are. They offer things like 30% off their already low prices! Also, don't forget to bring cash for gratuity.
I can't wait to come back. Their prices for facials (during specials) are about the same as it costs to get a mani/pedi, how can you beat that?? Seriously.Listed in: Brains . . . AND Beauty
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Review from Melissa R.
San Francisco, CA
3/29/2011
I've been in SF for about 2 months and it was time to find a salon. I've heard a few people talking about loving Aveda and looked into it. The price list definitely peaked my interest, and I wasn't afraid of having a student cut my hair as I'd done hair modeling before.
I had an appointment for Friday evening, but as I was home today I called to see if anything was free, and there were a few time slots open. I switched appointments, and headed over in the afternoon.
I got there a little early and one of the instructors looked for the girl I was booked with to get started with me asap, but she was with another customer. I wasn't in a rush, but once the 15min to my actual appointment time rolled around they switched me to another girl, Erin, who was available.
We started out by taking the time to be sure she knew exactly what I wanted, and also made some suggestions to change up my style a bit without doing anything too drastic as I said I'd still like to grow my hair out a bit longer. Erin called over her instructor, Jenna, to explain what she'd be doing and get the O.K. to start, and Jenna seemed to quiz her a bit on what technique to use to clean up what was already going on in my hair, I got a scalp massage after getting to choose which scented oil, a wash, and then Erin started to cut.
Like many say, it might take longer than a normal haircut. I was there for about an hour and 45min, but I've been in a salon that long with the stylist that's done my hair for the past 25 years (literally) and even after doing my hair that long he'd still make mistakes or not stick to what I said. Erin actually wound up fixing a layering/angling boo boo he made the last time I got my hair cut! I don't mind the time at all because Erin was really meticulous and checked with her instructor another two times (even though she didn't really need to, she did great on her own!). Jenna checked over my hair when Erin was done, and helped take some weight out of my long bangs, and I was done. Can't beat that for $16.
I didn't get a make-up touch up in the end, but I wasn't too concerned. -
Review from K J.
San Francisco, CA
9/14/2011
I got my haircut yesterday and it was alright. Just needed it to be evened out so it was easy and yeah it was a good price - 19.00 for a haircut in a little less than 2 hours.
The reason I gave it 3 stars was because the blue oil they had (for aromatheraphy, they put on your head) slid down my forehead and into my eye. It wasn't the girl's fault but I would think they would make sure it didn't spill. I then spent a good 5-7 min washing my eye out.
Also she was blow drying my hair and stayed a little too long on the blow drying and burned my scalp - twice. Yes, ow!
So just an OK experience. -
Review from Jaclyn F.
Berkeley, CA
3/15/2011
This place is NOT a risk at all!
I have an Alpha level (lowest level) student, and she was FANTASTIC! The instructors are constantly checking to make sure your hair is perfect, and everyone is really nice.
My favorite things about Cinta:
-Hair massage with scented oil
-Aveda products
-Makeup touch-up
-CHEAP! (Also check out their Facebook for even cheaper deals)
The only thing that was meh was that afterwards you feel a little pressured to purchase a whole bunch of Aveda products that you may or may not need. -
Review from jae p.
San Francisco, CA
2/12/2011
Came on the strong recommendation of a friend who's gone many times, so though I was a bit nervous about the whole student thing, the price + rec + yelp reviews led me to make an appt. BIG MISTAKE. Got the worst haircut of my life (a MULLET, yall) AND because my student kept consulting her various supervisors without telling them I was growing my hair out, I ended up losing about 8 inches of hair before I knew what was happening.
I was obviously unhappy towards the end of my cut and this unhappiness cause belligerence in my student's supervisor who told me to pinpoint something I'd like to change or else come back later for a fix. Nice thought, but how do you fix a mullet without chopping off the longest layer? And if I did I would have a ear length bob! Ack. When I think of the long thick hair I went in with, I want to weep.
The woman on the elevator down with me got an beautiful cut... so like the other reviews state, it's hit or miss. Just know that the misses can be severe (I have a mullet, people). -
Review from Lauren R.
San Francisco, CA
11/23/2011
Call me crazy but I think that the fact that a student is cutting your hair while their teachers are watching makes them that much more careful and concerned with the outcome. I've had many terrible haircuts from experienced stylists because they are so stuck in their ways and incapable of listening. The students at Cinta Aveda have a detailed discussion with you about what you are looking for and the instructors are constantly checking in on the clients and perfecting the cuts. My stylist even cut my face framing pieces little by little until I stopped her at my desired length. At 22$, you simply cannot beat the price in San Francisco. The complimentary scalp massage didn't hurt either. That being said, I have a pretty standard haircut and cannot speak for people with more technically difficult styles or the coloring at this salon. It also took over an hour start to finish, but I think the extra time is worth it for the meticulousness of the service.
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Review from Kimmie M.
San Francisco, CA
9/3/2011
I really like the facilities of the spa here - simple, calming, elegant. There is some road noise given the location in the financial district. I came here for a facial and I would have loved it if my student seemed to not hate her job. She greeted me with no smile. She made no attempt at small talk. At one point she just started walking away and I was like, "Uhhmm do you want me to follow you?" I was so weirded out by her total lack of customer service. I figured she was tired because it was the end of the day, but I saw that other students made an effort to be friendly to their customers. I will go back but request someone else. On service: if you treat someone as if you assume they'll be a cheap tipper, they will be.
