Loading...
Chipotle Mexican Grill
230 W Monroe St
Chicago, IL 60606
(312) 727-0054
- Nearest Transit:
-
Quincy/Wells (Orange, Brown, Purple Express, Pink)
Washington (Blue, Red)
Clark/Lake (Pink, Brown, Green, Blue, Purple Express, Orange)
- Hours:
Mon-Fri. 10:30 a.m. - 7:00 p.m.
Sat. 11:00 a.m. - 4:00 p.m.
- Accepts Credit Cards:
- Yes
- Price Range:
-
$
- Attire:
- Casual
- Good for Groups:
- No
- Good for Kids:
- Yes
- Takes Reservations:
- No
- Delivery:
- Yes
- Take-out:
- Yes
- Waiter Service:
- No
- Wheelchair Accessible:
- Yes
- Outdoor Seating:
- No
- Good for:
- Lunch
- Alcohol:
- Beer & Wine Only
Chili's Grill & Bar
- Category:
- Tex-Mex
- Neighborhood:
- Near North Side
Don't Just Wish Someone A Good Holiday, Give Them One With Chili's.
24 reviews for Chipotle Mexican Grill
Review Highlights
Loading...
My favorite sister's favorite restaurant.
Don't worry, I only have one sister... but, boy does she love Chipotle!
Now and again I get in a ginormous-sloppy-burrito mood and this is where I head. Often, the line is out the door, but don't let that discourage you - they know how to handle the lunch hour rush and are very speedy. Today they even had someone standing at the head of the line with a portable card-scanner so you could prepay.
Three cheers for efficiency!
I had avoided all Chipotles for the last six or so years after getting sick from their food almost every time I ate it. At that time, I'd usually order the Barbecue Chicken Barbecoa or the tacos, so maybe they were the culprits.
Recently, I got a coupon in the mail for a buy one burrito get one free deal, so I broke down and went with the GF and tested my stomach. The menu shows they no longer had the Barbecue Chicken Barbecoa, so maybe I was in luck. I ordered the shredded beef burrito, sans beans. It was actually pretty decent, and it ended up not bothering my stomach.
I'd love it if Chipotle would send me another two-fer coupon, but I may be back anyway at this location or another now that my stomach has finally survived it.
Apparently the definition of "everything" here is salsa, a couple toppings, and wrapping it up before I can say anything. Doesn't taste that great either. This place is across the street from my job, but I doubt I will be going back.
I have a love hate relationship with this "Mexican" restaurant.
There are many positives to this establishment.
1. The ambiance is perfect for my "fo-classy" lifestyle
2. The food is rather tasty
3. There are few choices so my head doesn't explode when the GF waits 15 minutes to select if she would like that with or without black olives
4. They let you custom make your food, I love that its like making my own Air-Force ones every time I chomp on a burrito
5. Lemons: I can put a lemon in my DC (diet coke). I love that crap.
There are also some negatives:
1. Where do they get off charging me extra for guacamole! I am already paying $9 for a burrito. That's like getting a Big Mac and Ronald charging me for the "special Sauce"
2. I don't know if you have noticed but they sell t-shirts there. They mostly blow. Don't sell t-shirts its cheesy and lame
3. Seating. Who the hell decided to design those posh chairs? I believe they were originally created for internment camps to punish delinquents. Honestly, I'm not sure if it's possible but I may have contracted short term scoliosis.
I like Chipotle tremendously, but what is with the spiteful service? I'm a ray of sunshine when I place my order, but you'd think I came in flipping tables by the grudging service I received. But I'm sure it was one girl having a bad day and taking it out on the tortilla, the serving spoons, the beans, the wrapper, the cash register... On a better day or with a less disgruntled employee, this is still one of my favorite chains that makes one of my favorite veggie burritos.
I am an idiot.
Case in point. Today I am offered a free burrito/bowl/whatever from Chipotle. So I think to myself, "Hmm...every time I get a burrito or burrito bowl my stomach rises up in rebellion and I end up cursing the fast food Mexican gods. But hey, maybe this time will be different. Guess I'll get the Fajita Bowl with chicken. Maybe I won't have the same problem since it doesn't have beans. Besides, its free. Never turn down free food."
This is where the "I am an idiot" part comes in. I can eat food from anywhere. Street vendors in Pakistan five minutes after I get off the plane. Strange places in Thailand...anywhere. My stomach needs no acclimation, nothing. It's made of steel and other such things. Read: I have NEVER had problems with food - poisoning or otherwise.
Chipotle, however, makes my stomach want to keel over and die. Not only do their burritos, fajitas and all other nonsense have absolutely NO taste but they make my stomach suicidal in the span of about half an hour.
I don't get it. Huge lines every day at lunch for some of the nastiest lunch food I've ever consumed. Not worth it. Save your stomach the pain and go get something tasty.
Oh and P.S. my chicken was burned to the point of tasting like very small lumps of gas flavoured coal. Not appetizing. FYI.
You know what you're getting into when you even think you're going to head into a Chipotle. This place is standard drill. You line up, order your stuff and bam in less than 3 minutes you have your food. It's warm and tastes pretty good overall.
The line is horrendous when you go for lunch. Why? Because all the people trapped in their office buildings (myself included) are given 20 minutes to go outside and forage. Chipotle is actually one of the healthier options around the corner.
Kudos to this place because they haven't raised their prices AT ALL just because they're downtown and can take advantage of poor, just out of college, workers. They could totally charge more but they don't. Is it the company line? Is it the franchise owner? I really don't care - but it's one of the better values you can get if you're employed in downtown Chicago but you want something you know will stick to your ribs and get you through til 5pm without giving you a food coma and making you totally useless after lunch.
I work nearby so I always get dragged here with coworkers looking for their mexican fix. Honestly, I'm not a fan of this place. Everyone I talk to raves about this place. I'm not sure why. I've had the burrito, the taco, and even the burrito bowl. All are average at best. I even tried the chips and guac but found everything far to "limey" tasting. The chips appear to be seasoned with lime flavoring and have an odd taste. I'm hoping I never have to eat here again. For cheap mexican, I'll stick with Taco fresco or even taco bell if I must. Sorry Chipotle, we just aren't meant for one another
Another option for lunch in the loop. This beats going to fast food joints such as McDonald's, but overall, not my favorite.
I usually order the chicken bol. I don't like the inconsistency of portions. They basically slop on whatever they can load onto the spoon. Who seriously uses that much sour cream?
While I appreciate the fact that they are trying to get through the long lines as quickly as possible, they fail to listen to details. Sometimes, I think they are just going through the motions that they don't fully listen to what you are requesting.
Like most loop locations, it can be hard to find a table. The longest I've waited is 5 minutes at best, turnaround is pretty prompt.
One of the things I do appreciate is that there is usually somebody cleaning and wiping the tables during a good chunk of the lunch hour rush.
My review of this particular location:
If you want to eat anytime around the lunch hour and actually have time to eat, then maybe get here at 11:30 or pre-order. the line outside of this place at Noon is always outrageous. I'll never understand why people line up every single day for this food because...
my review of the entire chain:
...the food isn't even that great. They over-cilantro everything. If you like the taste of cilantro, and I mean - if you like eating it by the bunch - then by all means, load up on Chipotle. Why don't they just call this place Cilantre?
Moving on, the other ingredients are either bland (salsas) or just scary...meat? Is that meat? Ick.
They do get 2 stars for selling beer.
Get to this one before 11:15 AM for lunch, unless you like standing in a long line. I eat at this one about once a week. I love it. I usually eat in, and have the barbacoa burrito with the "hot" sauce (I wish they had a *really* hot sauce).
No it's not authentic. Who cares. It's yummy, and it's NOT McDonalds.
Hi. My name is Erin. And I used to be a Chipotle junkie.
Let's be real. It's not McDonald's, so you won't feel like a greasy slob munching away on a burger and fries. It's different, it's unique, and yes, it tastes darned good. It comes at a price; this is not health food. Not even remotely. Not by any stretch of the imagination is this eons better for you just because it has black beans, cilantro-lime rice and you get the chicken. None of the above could support any claim of Chipotle being anywhere close to authentic Mexican food, either, but I think the vast majority is aware of this. So long as you know all this going in, all is well.
The line here does in fact snake out the door, a phenomenon I've seen with Chipotle (and, oddly, Potbelly's) only in Chicago. Good thing is, they go fast. REAL fast; I once placed a phone order and walked past all the people in line to pick it up, and by the time I was acknowleged, the person who had been dead last in line when I got there was paying at the register. In fairness, when I complained the manager was very apologetic and hooked up my office for lunch one day, and THAT was super-cool.
So, yeah, it's homogenic; you're going to get the very same burrito in Boston as you will in Minneapolis, Denver, Miami and Chicago. This isn't bad because the food is good.
And my GOD, given the chance, I could decimate an entire VAT of their guac with their perfectly limey-salty chips.
If you had not tasted a Chipotle's burrito yet, it can quite amusingly be described as "the McDonald's of burritos". By this I mean that you can (usually) go to any Chipotle location and get the same taste, just don't expect that taste to knock your socks off.
That being said, you could do worse with your $7, and if you get a burrito it tends to be more than enough. I know some people that end up eating half at lunch, and saving the rest for later. The menu is pretty simple which lends to its lunchtime speed and efficiency.
As a Loop location, expect to see longer lines at the beginning of lunch time, in addition to Fridays and when the weather is warmer. If you're planning on eating on site with friends or co-workers, you might want to send someone out early to snag a table. Although the line can go out the door, or snake around inside during the colder parts of winter, the line moves relatively quickly.
5 stars for good food and excellent service
Minus 1 star for long lines and always getting my name wrong
Like another Yelper said Chipotle is Chipotle, the food is really good and consistent. This Chipotle stands out to me for the awesome customer service I've received:
(1) After braving the long line for my burrito, I get to the cashier and start rifling through my purse for my wallet. Just as I start to have a panic attack I realize my wallet's chilling on my desk. Feeling like a total heel I explain to the manager, who happens to be manning the register, that I would like him to hold my burrito and I'll be back in 10 to pay. He says don't worry about it and gives me my burrito free - yay!
(2) Some time later I wise up and place my order online for pick up. Just as I'm leaving to get it, I'm called into a meeting I forgot I had. Since it's with a client I have no time to spare. When I get out an hour later I call the store and apologize profusely for bailing on my order. The manager tells me not to worry they'll re-make my order and I can get it in 10 minutes. Yay!!
Every time I come here the manager is always keeping things moving and the employees are making sure things are stocked, tables are wiped down, etc. I'm not denying that it's chaotic, but what do you expect there's no other Chipotle nearby to serve the southwest corner of the loop (hint, hint).
My only pet peeve is how they always butcher my name. I order online a lot and the order prints out with my name on it, Mary, 4 little simple letters, no funky pronunciations, Mary. For some reason this is a challenge for the woman who handles the online orders because every time I pick up or call to confirm my order we go through a little Abbot & Costello routine - apparently Mary sounds like Barney to her.
Bottom line: good food, long lines, but consistently good service.
TIP: if you want to avoid the lines order online. Everyone will hate you when you skip to the front to pick up your order and kick themselves for not being as smart as you.
I really like Chipotle in general, but this one being open until 7pm on the weeknights is my favorite in the Loop - all the others close at 6.
Yeah, Chipotle!
Chipotle is Chipotle, so you know the food is awesome. I only gave this particular store 2 stars because of their poor crowd management. At lunchtime there is always a line clear out the door and then winding through the entire restaurant before even getting to the counter. Once you are there you have workers shouting to you from three stations over to get your burrito ready and you can't even see what is going on. If you need your fix, walk the extra few blocks over to the Madison location. I promise you it will be well worth the trip.
Many people feel glad to eat at Chipotle because is not as unhealthy as McDonald's, but if you really want to eat healthy just stay away from this place. It is full of greasy, fast-carbs that will give you energy for no more than an hour. I accept the fact that you will be full and satisfy, only to fall asleep at your desk one hour later. Although they follow the McDonald's concept, the ordering process is quite different. At this location, you have to wait a long time just to hear people yelling like crazy and then no place to sit.
Jackie I agree with you for the most part! I looooove Chipotle. Especially their burritos (mmmm)!! I usually stopped by there early afternoon around 12-3 and it was always packed!! The line usually extended through the door or around!! The service is pretty quick though, but they barely put anything your the burritos/tacos and then give you dirty looks when you ask for more!! The spot is awesome, but they close 15 minutes before theyre supposed to almost everyday! :(
chipolte, chipotal, chipotle!! either way:
i looooove chipotle!! I always get hard shell barbacoa tacos!! sooo good. i love the freshly cut romaine lettuce as well as their guacamole. totally hits the spot....everytime.
unfortunately, the location right by my house isn't on yelp, but again, convenience is a plus. But even if chipotle weren't by my house, it would still be worth taking my car out of the garage for.
and when i'm feel extra crazy......i order an orange fanta w/ my tacos! yeee-haaaaw!!! i loves me some chipotle! =)
Best fast food, period.
Love Chipotle...the only thing about this one is that they do not do the student free-drink-with-burrito deal, which is disappointing. But at least the burritos are so big you can make them into two meals!
I'm going to give this Chipotle 3 stars, because I feel like it deserves 5 stars at any time besides the lunch rush and 2 stars at lunchtime.
I'm going to preface this review with a little disclaimer: I am a burrito snob.
Chipotle was kind of my staple in college. I probably ate no less than 10 burritos in any given week, and I like to think that I've found that magic combo of ingredients that makes the perfect burrito (double-meat steak fajita burrito with no beans, half-portion of rice, tomato salsa, corn salsa, cheese, lettuce, sour cream, topped with one of those packets of brown sugar from the beverage area, washed down with unsweetened iced tea and some chips n' guac, in case you're curious). That being the case, I like it when my burrito-artist actually gives me a half-portion of rice, or the right two salsas. At dinner time, the burrito-magicians at this particular Chipotle are total rockstars about assembling my perfect burrito. The line isn't generally very packed - which I guess is a given, because people seem to bolt out of the Loop as soon as work is done - and everything moves very smoothly. Want a picky-eater's burrito (or a connoisseur's, perhaps?) at dinner time? They'll totally listen to your weird request for 1/3 of a spoon of black beans or a tiny sprinkling of rice.
At lunchtime? Yikes. I understand that it's one of Newton's laws that a Chipotle in a major city WILL have a line out the door between 11:30am and 1:30pm, but some Chipotles just handle that line much better than others. People move pretty quickly, but there's a quality sacrifice that happens in the process. It's more like a school cafeteria line. The lunchtime burritos I've had are just not the same as the ones I've had after 6.
Moral of the story: go here for dinner, not lunch. Less waiting in line + more attention to how you like your burrito = awesome.
Though not real authentic "Mexican," they do the San Fran Burrito well. Lots of rice, beans, meat, etc. slopped in a tortilla and wrapped up into a brick. Not too shabby. Yet, of all the upper end fast food Mexican, it cannot beat Baja Fresh, but it depends on what you like.
The food was good and fresh, and luckily we got there when they were slow because it didn't seem like there would be many places to sit otherwise.



