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Verified by Business
Dry cleaning
Carpet and upholstery stain treatment
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About the Business
Captain Dry Clean is the force behind our full-service garment care service offering wash and fold laundry and dry cleaning. We pick up and deliver to homes, dorms or offices located in Ewing, Princeton, Lawrenceville, West Windsor, Hamilton, Trenton, Yardley, Newtown, Philadelphia and beyond. As the premier laundry service in the tri-state area, our focus is on superior customer service and expert laundry care. We also keep a keen eye on environmentally safe processes. Our number one goal is your convenience, so we work around your schedule. We'll deliver everything back to you within 48 hours, at a time you choose. Our rates are both affordable and flexible.
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Overall rating
12 reviews
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- Brad K.Ewing Township, NJ3296391537Apr 29, 2023
Captain, the dry cleaners in Suburban Square, runs like a well-oiled machine. The people at the helm are true professionals, dedicated to their craft and committed to their customers. They have taken over from the original crew, and they have done so with style and grace.
The service at Captain is top-notch, with attention paid to every detail. The staff is knowledgeable and friendly, always ready to answer any questions or concerns. They take pride in their work, and it shows in the quality of their results.
The cleaning itself is impeccable, with garments coming back crisp, clean, and fresh. The process is efficient and thorough, leaving no trace of dirt or stains behind. The prices are reasonable, given the high level of service and quality of work.
Overall, Captain is a gem in the Suburban Square shopping center. The new team has seamlessly taken over from the old, and they have continued the tradition of excellence. I highly recommend this dry cleaner to anyone looking for a reliable, efficient, and friendly service.Helpful 2Thanks 0Love this 1Oh no 0 - David L.Berlin, NJ1452226Sep 26, 2010First to Review
After moving to Ewing, I decided to try out Captain Dry Clean based solely upon the positive reviews I saw here on Yelp and their cool, comics-influenced website. I was really happy that I chose them. You'll enjoy their fast, effective dry cleaning and competitive prices. I was particularly impressed with the service I received. The owner was personable, pleasant and glad to see that I chose his business. I've never had better customer service from any dry cleaner. Get thee hence to Captain Dry Clean for all your dry cleaning needs! Oh and be sure to go to the "Behind the Mask" section on their website for the origins of Captain Dry Clean and Folding Girl!
Helpful 0Thanks 0Love this 0Oh no 0 - Karen S.Bordentown, NJ132Jul 21, 2015
Had a corporate account with them. They constantly charged me tax after telling over and over again we were tax exempt. Would bring items over and WEEKS later they were still not done. Worst customer service! They still owe me the difference in charging me for tax but I gave up a long time ago.
Feel bad for their workers in the summer. When I went in it was so awful in there I don't know how they worked.Helpful 0Thanks 0Love this 0Oh no 0 - J M.trenton, NJ015May 25, 2018
They do a nice job cleaning clothes overall. But the one lady that works there often is unfriendly and sort of rude. They could be improved with better customer service and friendlier employees.
Helpful 1Thanks 0Love this 0Oh no 0 - Patti L.Princeton Junction, NJ6881May 2, 2013
Ahhhh Captain Dry Clean, how I've missed you the last couple weeks!
This place is simply the best. Mike is always holding down the fort, keeping me looking presentable to the outside world. They do pickup and drop off, specialty items, all in a timely manner. Everything is always done perfectly and the price is very fair.
I really don't know what else to say about Captain Dry Clean besides the fact that they have the coolest name and logo for a dry cleaning company possible.Helpful 1Thanks 0Love this 0Oh no 0 - Samantha D.Cherry Hill, NJ616May 23, 2014
Worst dry cleaning services ever. They charge an arm and a leg, which would be fine if they actually did a nice job. I normally take my clothes to a $1.99 dry cleaner and they always do a great job. But I specifically took an expensive color block dress with real leather to this dry cleaner because of the reviews on yelp and my boyfriend takes his shirts there and never had a complaint. Captain dry clean completely ruined my dress. They damaged the leather and stained the white part of the dress with black spots. Worst part... It's been 5 weeks and nothing has been resolved. I go back every Friday and the owner has a new excuse. Also, he charged me $25 to get it cleaned!! Still no refund or insurance claim. It's absurd. Avoid this place. Too expensive, poor quality, and bad customer service.
Helpful 0Thanks 0Love this 0Oh no 0 - Jade B.Newtown, PA620Jan 9, 2013
Captain Dry Clean is a top notch dry cleaning service. Pick up and delivery straight to my front door is an added convenience and saves me time. The staff is professional and courteous. We are extremely happy with their service on all levels.
Helpful 0Thanks 0Love this 0Oh no 0 - Munch B.Trenton, NJ010Nov 2, 2013
"It's always in the last place you look."
Moving here three years ago, I tried every dry cleaner on the three-mile drive from home to my kids' day care.
First, there was the "Pay Up Front and Tip Us Too" gyp joint, a 2 minute walk from my front door. Hello and goodbye.
Then came the "You've been coming here for two years but we won't bother to remember your name, and oh, we are slowly ruining your shirts" place near Firkin Tavern. Sayonara!
More recently, there was the "Super nice people but in what universe does a cleaners not starch dress shirts?!?" place near Deli-Licious. Of the three so far, I was actually sorry to take my business away from these very friendly people, but no starch is a deal-breaker. I was running out of options.
As a last resort, I figured I would try the Captain, seeing as I drive past it twice a day. My only regret is that I didn't find this place three years ago. The owner and staff are extremely friendly, and they treat you like their business depends on you (HINT: Fully 90% of all retail businesses functioning today do NOT get this - like it costs money to be nice or something!). Orders are turned around quickly, and my items always look great.
It is a pleasure to give my money to such a deserving business.Helpful 0Thanks 0Love this 0Oh no 0 - Noah R.Yardley, PA2791369Dec 14, 2012
Mike W, The Captain, and team rock. They pick up and drop off at home. All green. Consistent. Attn to detail. If there is. Button missing they replace it. So far mike has also sent bags of things left in my pockets from cuff links, collar stays,band cash! Really good marketing 2 for 1 deals. Love everything. Best part. They come to me twice a week. Simple note with special instruction if needed. I called to have my cuff Link shirt sleeves clipped. The captain now always does it. Highly recommended. For dry cleaning there never seems to be a difference between all the choices expect most go out of bus. Big diff here. Looking up mikes background he is well educated and a former top dog at UBS.Go Big. Go Green. Go Home!
Helpful 0Thanks 0Love this 0Oh no 0 - Melmoth K.Yardley, PA0299329May 25, 2012
I don't always dry clean my clothes, but when I do, I use Captain Dry Clean. Stay dirty, my friends.
Helpful 0Thanks 0Love this 1Oh no 0
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