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403 reviews
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- 494073Mar 31, 2024
Dined in on a Friday afternoon during happy hour and we were greeted by a nasty, sewer-like smell at the front of the restaurant. Luckily, the hostess came over quickly to seat us and the smell disappeared. Still, it was stomach-turning and unappetizing to walk in and smell that as we were about to eat.
The food was great. Weekdays from 3-6pm (I'm unsure about the time), their starters are half off and a 7 inch pizza and beer is $9. Our waitress subbed the beer out for a soda for me, and the pizza was amazing! Our bill was $40 for 3 food items and 2 drinks which is pretty good. We will be returning during happy hour because the deals were great.Helpful 0Thanks 0Love this 0Oh no 0 - Nov 11, 2023
First, I got to say the service was quick. From getting seated to receiving what I ordered, there was no time wasted. Service was absolutely amazing, thanks Rob!
The pizza was thin, but surprisingly not crunchy. It gave more of a doughy texture to it. The mushroom, pepperoni, and sausage combination was very interesting, it meshed really well. Usually I don't like it too chewy, but this was actually good.
Great place to eat and relax. Looking to come back and try the salads.Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Deborah M.
Nov 12, 2023
Joshua, we LOVE to hear this! We will be sure to pass this appreciation along to Rob. Thank you for reaching out and sharing this experience. Have a wonderful day!
- Jesus S.Chula Vista, San Diego, CA0356Apr 5, 2024
We ordered "the works pizza" and a fettuccine Alfredo with chicken. Their $20 dollar pizza was a personal pizza enough for one person and their pasta was tough as rubber. We told them their pasta was undercooked, only to bring out more of the same tough pasta . I'm sorry, but I'm used to having soft pasta. Now I know why I haven't been here in three years.
Helpful 0Thanks 0Love this 0Oh no 0 - Victor M.Chula Vista, CA11614Mar 15, 2024
The smell upon walking in was the first thing that threw me off. Not pleasant.
We ordered three pizza on regular hand tossed crust. My pictures show how thin these pizzas were. If this is how thin the regular hand tossed pizzas are, how thin are the thin crusts? They were also super crispy. These pizzas are not worth $20.
The service was decent which is why I'm giving it 2 stars.
Overall, I did not enjoy my experience here. I won't come back, even if I had a gift card.Helpful 0Thanks 0Love this 1Oh no 0 - Feb 13, 2024
I was looking for the Carmel Mountain Ranch location and didn't see it here but this was the location I tried. I took my sister out to lunch at this location because I have always enjoyed CPK. It was a little past 12:30 p.m, and I walked in the door and asked to be seated as my sister had not arrived yet. I observed the woman at the front desk was not very warm and welcoming. She did not say hello to me right upon walking in the door. I asked her for a booth for two people. She said it would be a little bit of a wait so the table could be cleaned. I waited about five minutes before they called my name. After being seated, ii had to wait again for a server to be of assistance to take orders. After waiting approximately 5 to 10 minutes, i flagged down a waitress to have orders taken. Once I was able to get one over to the table, my sister came walking in the door. We had ordered to start with the Guacamole with chips appetizer. It was fabulous. Then we both decided to order from the lunch menu. I had ordered a half of a chicken sandwich with a side Thai chicken salad. The food was outstanding. I was so hungry i forgot to take a photo of my lunch entree! The waitress made up for the fact I had to flag her down to take our orders as time was not on my sister and my side because she had to go back to work. I gave this place 4 Stars because the service needs improvement. A customer should not have to scout around for a waiter or waitress to have their order taken ever. Food was excellent but service needs more attention.
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Deborah M.
Feb 14, 2024
Thank you for the 4-star rating, Carla. We truly appreciate these comments about our food and service so we can continue to improve. We hope to see you again soon!
- 5122225Nov 13, 2023
Went there for a lunch date and honestly wasn't super happy about the service. I'm not sure why but it felt like the waiters would take too long to serve us our food, which normally I would understand but the restaurant was not super busy. The food was okay! We got the elotes and two personal pizzas which are out favorite when going to CPK. The overall restaurant felt quiet but it was also a bit off hours.
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Deborah M.
Nov 14, 2023
Hello Krishen, we are sorry about this experience with our service. We will be sure to pass this along to our team for review. We appreciate your feedback. Feel free to reach out if you ever have any questions.
- Jul 23, 2023
Following a day of shopping my Dad wanted food from his favorite chain restaurant. After some searching I found this place and we headed there for dinner.
The dining room was primarily filled with families and they were only seating ppl on one side of the restaurant making it seem a bit more crowded than it actually was.
While getting into the booth I was scratched by a piece of metal sticking out of the side of the cushion. We let the server know and we moved to a table. Eventually someone came out and clipped the metal.
After looking over the menu we ordered and my dad was a bit disappointed because they took his favorite pizza of the menu. We had the spinach artichoke dip and while good, we realized it was a bit salty. I ordered a beer and had to wait a good while and only after asking, I was told that they were changing out the tap. I had a burger that I enjoyed and my dad ate a few piece of his veggie pizza(the large pieces of broccoli were a bit much). Can't say it's still his favorite anymore and can't say I'll be going anytime soon.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deborah M.
Jul 26, 2023
Robert, thanks for the 3-star rating and for the feedback on our food, place, and service. We truly appreciate these comments so that we can continue to improve. Feel free to send us the full details at http://bit.ly/hello_CPK. We would love to connect with you further about this experience. Have a wonderful day!
- Autumn D.San Diego, CA356Feb 25, 2024
The table (or restaurant, couldn't tell) smelled like sour moldy wet rag. I ordered half pepperoni, half sausage. They charged me extra for the sausage and there were...count em, 5 small pieces on one entire half. I walked out with a bill of nearly $50 and got a crappy pizza and half salad (we ordered water). The only redeeming part of the experience was a nice server who was also very apologetic at the end when I finally complained. I didn't initially complain but after everything was said and done I was pretty disappointed. This definitely seems like more of a corporate issue versus just having a bad experience on one particular day.
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Deborah M.
Feb 26, 2024
Hi there, Autumn. We are sorry to hear about this experience with your pizza and salad. We truly hold ourselves to a much higher standard. At your earliest convenience, please email us directly at http://bit.ly/hello_CPK. We would love to look into this. Thank you for reaching out.
- Ginny M.Chula Vista, CA7131Feb 17, 2024
This review is long overdue, but after last nights debacle, I decided it was time. #1-it smells immediately upon walking in. #2-the restaurant is rarely full but you always have to wait.
Last night was no exception. We waited, only to get to our table and be told by our waiter "thanks for being patient my name is () I'll be back."
10 min later...
He comes, takes our order.
10+ min later
Drinks arrive.
Food eventually arrives and is cold, as expected. My daughter's dish was wrong, so the kind waitress took it back and in the process, our waiter came by and said "that was my bad about the pasta."
My Italian salad was bland and tasteless. I managed to eat most before the pasta came back to my daughter. My eldest loves the cheese pizza so she was the only one happy.
The kicker-I was double charged for kids pasta. After paying my bill (my mistake), I noticed and tried to flag our waiter down but didn't feel like spending anymore time with him.
CPK, you need help. The appearance of the restaurant, the cold food, bland salads and most importantly horrible service (with the exception of the long-time employees that we never seem to get) , I blame you.
I won't go back unless my daughter throws a fit OR, they bring back the tostada pizza, but only if I get it to go.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deborah M.
Feb 18, 2024
Hi there, Ginny. We are sorry to hear about this experience at our Chula Vista location. We truly hold ourselves to a much higher standard. At your earliest convenience, please email us directly at http://bit.ly/hello_CPK. We would love to look into this. Thank you for reaching out.
- Nov 18, 2023Updated review
Nice clean location! Friendly staff, food comes out relatively quickly. It's one of the better locations I've been to! Will be back for sure.
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Deborah M.
Nov 15, 2023
Arpita, we’re thrilled to hear you enjoyed our place and service! Thanks for the 4 stars and hope to see you again soon at our Chula Vista restaurant :)
Nov 14, 2023Previous reviewNice clean location! Friendly staff, food comes out relatively quickly. It's one of the better locations I've been to!
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