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Cactus Flower Florists
- Hours:
Mon-Fri. 8:00 a.m. - 6:00 p.m.
Sat. 10:00 a.m. - 5:00 p.m.
Sun. 11:00 a.m. - 4:00 p.m.
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
Sponsored Result
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Sugar Magnolia
- Location:
- Scottsdale, AZ
Sugar Magnolia specializes in floral design for Weddings and Events, though the Gift baskets and local floral delivery is... more »
3 reviews for Cactus Flower Florists
I had called the 800 number from the web site last Wednesday to place an order for a fairly expensive bouquet of exotic flowers for my wife for our anniversary. To make sure I fully surprised her, I set up the bouquet for delivery for this past Sunday, so I wouldn't have to "run out for a second" to pick it up. I live in a gated complex and gave them all the information they needed to enter the complex and find my unit.
On Saturday, I called back to make sure they had all of the proper information and to call my cell phone if there were any problems with delivery. I even additionally requested that the delivery occur with what they term the "second batch" of deliveries that are supposed to go out at 2PM to make sure we were around, as we were going to get brunch that morning.
Sunday came and went, no flowers.
I called back this morning (Monday) and they explained that they attempted delivery but couldn't get through the gate. I know for a fact they never attempted delivery because I never received the phone call from the front gate. They added another whopper when they claimed to have called me and left a message when they couldn't get in. My cell phone hadn't rang all day.
They get another star for cancelling my order without a hassle.
My wife will be getting a Tiffany necklace instead which was only a little more expensive (have to make up for being a day late) but will hopefully last much longer.
People thought this was:
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Had a delivery 1st wk/Sept - told them we had dogs in the BACkyard & not to worry BUT delivery van stopped at our open entrance gate & did not come in. Thankfully, we were putting our the trash & caught him. 2 wks later, another delivery came when i was out. They left notice on a side entrance bdrm door! NOT the front door (very easy to find!) and said they rang doorbell - if that was the case, WHY didn't they leave note there? When we called, owner was defensive, rude, and didn't want to listen to us, indicated we had dogs - when we ordered we said do NOT mind the dogs (behind 6' wall!!). Arrogant, stuck-up florist. Who do they think they are???
People thought this was:
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Not your typical florist shop, this store is huge! They have a huge selection of fresh flowers, fake flowers, and decorations and gifts. If you have the money this is a great place to get a bouquet that is a knock out, and not something you could have picked up at a grocery store.
People thought this was:
- Useful (1)
