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Business & Home Computer Services
Categories: Local Services IT Services & Computer Repair Professional Services Web Design IT Services & Computer Repair, Web Design [Edit]
50 Woodside PlzSte 546
Redwood City, CA 94061
(650) 453-1062
- Hours:
Mon-Fri 9 am - 6 pm
Sat 9 am - 1 pm
Pete P. said: "TecnoUNO did a great job fixing my other HP laptop screen and a fan on another laptop. Dario fixed the laptops on a Saturday, and I was able to pick them up at the end of the day. He's very detailed and thorough. Great service.…" read more »
13 reviews for Business & Home Computer Services
13 reviews in English
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Review from Kelley B.
Foster City, CA
5/16/2010
Not only did Mike completely fix my computer, but I would also like to comment on what genuinely kind people both him and Julie both are!
I was having difficulty finding a reasonable place to get my computer fixed. I have a Macbook and the screen had cracked so much so that I could barely see anything through what looked like blue ink leaks. I called around to at least 6 different places getting quotes on how much it would cost to fix my screen. The apple store said something around $800 while the wefixmacs guys said it would cost around $400. When I called Business & Home Computer Services, they told me that it shouldn't take long to fix a screen and that it would only cost me about $80 (I had already purchased the screen online).
It ended up taking them an hour or two longer than they thought to fix my computer, but Mike and Julie were so kind as to stick to their quoted price. I ended up paying them as much as I could afford, though :).
Mike was able to fix my screen without ruining anything else on the computer (not an easy task to do on a Mac!). It works wonderfully and I love being able to watch all of my TV shows now on a beautiful, clear screen! AMAZING service and I will definitely go back whenever (or IF ever) I need anything else fixed. -
Review from Kathy E.
San Mateo, CA
4/7/2011
I apologize to BAHCS and to Vince W. for taking so long to write this!
Back in February I got the dreaded virus on my laptop and I dreaded having to meet & try to trust one more disappointing Techie person.
Folks, believe the good stuff you read on Yelp about BAHCS! Its no exaggeration.
We had anticipated having to find another Technician when things went very sour last fall with our guy of 5 or 6 yrs. Thank goodness my partner researched & found BAHCS BEFORE THIS VIRUS OCCURRED.
When my dear laptop got eaten before my very eyes, I dialed BAHCS and Julie put me at ease immediately. She had Vince W phone me w/n one half hour. Vince was a good listener -- there's a rarity. And he's calm. He explained what was wrong and what needed to be done. He gave me a ballpark estimate of the time he'd need to repair it. He arrived to pick it up within the time frame he promised.
I know he was very busy but he worked me in and delivered the laptop back within a reasonable time -- few days. He'd cleaned it, returned as much software as he could w/o talking to me and did the rest remotely after delivery. PLUS Vince bought me a new HD out of his own pocket trusting that I'd reimburse him.
Long ago I gave up hoping to find a Computer Tech who either had a personality or kept up appearances, if you older folks know what I mean. I would have settled for either one of those attributes.
Look no further! Vince is clean cut, serious, knowledgeable, friendly, FAST, communicative -- everything you ever wanted in a computer tech who comes into your home!
As soon as that crisis resolved, my desktop HD went blank and black. Vince was on his job a second time -- as spiffy, prompt and supportive as he was the first time. Bought me another new HD out of his own pocket til we met again.
All I can say is that I am deeply grateful to have found BAHCS and Vince W. All you women who worry about having a strange man in your home -- this man is not strange. In fact, he has a wonderful presence and you have no worries.
Yelp is probably gonna delete half this volume but you get my drift -- these people are a gift from the Techie Gods -- they do big office jobs as well. USE THEM! :-) -
Review from Jan G.
Menlo Park, CA
8/31/2010
We have been using BAHCS for the past 2 years. Mike and Julie are fantastic.
They are always so responsive and knowledgeable. Mike is very prompt. When we have a problem, we can always count on BAHCS.
If you need any computer help or advice they are the ones to call.
I can't say enough. -
Review from Brian B.
San Carlos, CA
12/4/2010
Vince was prompt and efficient in replacing my power supply. He spent enough time on the phone up front to narrow down the issue and allow me to pick up the right part so he wouldn't have to make a second trip. The job was done in his estimated time budget on a Saturday morning within 24 hours of our call and he didn't try to sell me additional services.
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Review from Kathy H.
Belmont, CA
11/29/2010
We had anticipated that our laptop was about to die and had purchased a new one, had tried transferring the large amount of data, found it daunting, and sort of gave up. Then it became an emergency and we needed help FAST. I looked around and found BAHCS on YELP (thank you YELP!). I called and talked to Julie. Vince was here within 2 hours!!! He stayed for several hours, came back the next day and has been here once again. And when we move in a few months, he'll be there to help us set up everything in the new location.
Our files have been moved safely, we have new security installed. He helped me find and buy the best software applications and hardware. He is extremely patient in walking us through all of the new programs that come with a new computer (change is difficult!) and has made this transition smooth. He's a really nice guy, it's great to have him in our home, it's like having a good friend come to visit.
In the past, each time I had computer problems, friends tried to help, or sent over their grandkids. And they never were really helpful. Believe me, I never have to worry about who to call ever again.
There are a lot of people out there who say they will take care of your computer problems. I'm not so sure, but trust me, you can count on BAHCS. Thank you Vince.
Kathy -
Review from Dade D.
San Mateo, CA
1/5/2010
BAHCS is great. Julie, Mike and Will are lifesavers. They methodicaly worked through technical problems others were not able to resolve. Very easy to work with. When scheduling an appointment they always set expectations appropriately and in all the times I have hired them they have been on time and finished their work in a timely manner. Highly recommend.
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Review from Sandra F.
Menlo Park, CA
9/23/2010
We had to revamp everything in my office. Mike bought everything for me, all user friendly, and all great. We had glitches with programs and connections and he fixed them all with patience and good humor.
He looks at a problem, thinks about it like a good doctor, figuring out what is wrong, and he does it quickly. He never says he's tired, won't eat till he's done, and just a terrific person and great at what he does.
Don't even think about it - just call him!
Thank you again, Mike.
Sandra -
Review from Martin Law O.
Menlo Park, CA
9/10/2010
Michael helped set up a printer network and backup system in my office. He has also saved some colleagues of mine from near disaster when their computers went down. Michael's straightforward communication style, strong work ethic, and results-oriented approach helped save our office time and money. I am, with confidence, recommending his company's services.
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Review from nikki r.
San Carlos, CA
8/9/2010
I have my own, small business out of my home so I don't have the luxury of a 24x7 IT staff in an office to help me out. But BAHCS is the absolute closest you can get to it.
My computer turned on the 'screen of death' during my last week of a client engagement so I called Julie first thing one morning. She had Vince Wentworth dispatched within the hour - she even emailed me (thank goodness for a backup laptop) his photo so that I knew who to expect showing up at my door - totally reassuring.
Vince retrieved my machine and took it to his shop and kept in constant communication throughout the day to let me know what he was uncovering. He coached me through any purchases he'd have to make and assured me that if we got in too deep cost-wise, he'd absolutely let me know. What we thought was a simple video card burn-out turned into an entire motherboard cook-out and he discussed with me all the possible options for moving forward.
Vince was totally straightforward when it came down to suggesting that we might just end up close to the cost of a new computer when new parts and service fees were added up.
He returned to my house the next day with a setup to backup my hard drive, offered a backup machine while I was trying to complete some client work and discussed at length the best options for purchasing a new machine, where to go, what to look for, etc.
I just can't say enough about BAHCS and Mr. Wentworth. I feel like I have my own, personal IT team to call on if I have problems. They're a security blanket I've been looking for for years!!!
Thank you thank you thank you! -
Review from Kyle V.
Menlo Park, CA
8/27/2009
I run a small business, and, for years, we've been creating work-arounds and patches to make our computers do what we wanted them to. If not for the wasted time and inevitable human-error, this would be fine.
Well, we finally had a problem that work-arounds couldn't solve - so I called on BAHCS. Turns out, BAHCS was able to set our systems up in a far more efficient manner - no more wasted time or lost data! And it didn't cost a fortune!
My initial call to BAHCS was returned within 5 minutes, and Mike was on site the next day. Their online reservation system is great - imagine: you pick the time, and they show up! (Hear that Comcast?!?!) -
Review from Marianne R.
Menlo Park, CA
8/31/2010
I had a very good experience with this company. Both Mike and Vince were prompt and professional in repairing my PC, and did not charge me when a related problem appeared the next day. They know what they are doing. I highly recommend them.
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Review from Brian S.
Foster City, CA
Updated - 12/19/2009
update 09/12/2010: I had Vince, anothr one of Mike's fine techs here yesterday after my computer came under attack by a vyrus. He explained everything in plain English as far as troubleshooting and fixing the problem. After w while, he thought he would have to take it to the shop; but, he fixed it right at my home. Additionally, he installed some new, more powerful antivyrus software, as well as set the antivyrus and system software to automatically install updates every night. My computer works like a charm again. Thanks Vince. Keep up the good work.!
I had another vyrus related episode in which they sent ou Brad Foss, yet another one of the fine techs of Mike's. He too was very nice and knowlegable, troubleshooting and explaining everything in plain English. Thanks again Brad. Keep up the good work.!
It has been almost a month since I got my new Del from Mike and it works like a charm;! faster speed, preinstalled software, music programs, and so forth; what more could a guy ask for?! Mike has been out here on an urgent basis to fix the wiring which A Better Source's delivery men left in shambles (see my review.) Of course, he was very thorough in running me through the features and operating procedures as he always is. I now have a back up system built into my computer and a USB stick for saving files. He is always avalable via E-mail. My mother bought a laptop from him which is loaded; he spent a lot of time installing it and showing her how to get maximal use out of it and take care of it. He is what he calls "the computer doctor," responding to peoples' needs promptly. His wife, Julie, is a doll, a jolly Brit to be exact who is always available to schedule appointments and take care of financial issues. FYI, he charges $85.00 an hour, but you can pay $75.00 an hour for prepayed hours which eliminates the constant making out of checks which is a wonderful hustle free elimmen to the experience. Keep up the good work Mike, Julie, and crew!1 Previous Review: Show all »
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7/2/2009 First to Review
Finally, a reliable company and technician at that. Mike Menor, who our realter uses all of the… Read more »
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Review from Edda P.
Redwood City, CA
11/7/2009
I am delighted to finally have someone I can trust with any computer related questions/issues. Mike was fantastic. He was available right away (as opposed to what I have faced with other providers I didn't have to wait 5 hours at home two weeks from the date when I called in) and knew exactly what to do to fix the problem. We went over the allocated time but he never made me feel like he was running out of time. He not only has the technical expertise but he explains what he's doing and why and is always pleasant and friendly. Any time I need any additional computer service I will definitely call Mike!
