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Burger King
Category: Restaurants Fast Food Fast Food [Edit]
1401 W Fullerton Ave(between Southport Ave & Janssen Ave)
Chicago, IL 60614
Neighborhoods: Lincoln Park, DePaul
(773) 868-0455
- Price Range:
-
$
- Accepts Credit Cards:
- Yes
- Attire:
- Casual
- Good for Groups:
- No
- Good for Kids:
- Yes
- Takes Reservations:
- No
- Delivery:
- No
- Take-out:
- Yes
- Waiter Service:
- No
- Outdoor Seating:
- No
- Wi-Fi:
- No
- Alcohol:
- No
- Drive-Thru:
- Yes
- Wheelchair Accessible:
- Yes
18 reviews for Burger King
18 reviews in English
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Review from Josh V.
1/10/2011
Do people really look at reviews for fast food places? Eh, I don't care. This review is more cathartic than anything else. It's perhaps a sad commentary on the state of my life that--when I found myself out & about earlier than usual on Saturday--I was actually excited to get breakfast here!
I finished getting my hair did across the street, and entered this BK aquiver with anticipation. And slammed face first into a wall of incompetence.
After studying the board for awhile, I carefully placed my order, by # with options. The guy looked confused, turned around and looked at the board. Started putting some stuff in, repeated my order back, not quite right. I repeated my order again, he pushed some buttons, looked confused. Claimed he got it. Looked confused. A woman came over, presumably someone with seniority and experience. She said something like "It's # 1?" I said yes, and repeated the options (medium, with ham). She told him how to correct the order, since he apparently had it all wrong. "Press doohickey, then 12, then thingamajig, hit xyz" (I wasn't listening, it was gibberish to me). While that was happening I noticed the total price dropping from $20+(!!!) to the correct balance. After probably 3 or so minutes spent ordering, it was finally entered.
Or so I thought. I did get my medium coffee, and a cup for water as I asked. OK... not a total loss.
My food arrived in a couple minutes. Not super fast, but not terribly long. While I was waiting I had time to watch the order taker guy be clueless with the next patron in line as well. I got some ketchup; the pump didn't "pop up" so you had to work it up and down (that's what he said) and went to sit down.
Well... my order was wrong. Despite my having stated a minimum of three times (at least once in the presence of superior lady) that I wanted ham on my sandwich, it came with the default sausage patty. At this point I was quite hungry and had no patience to go back up there and interact with the staff again. So I ate it.
In addition to all that, this place was dirty and in poor repair.
So why two stars, and not one?
=The food was decent tasting for what it was.
=Cheap. For less than $5 I got a breakfast sandwich, medium coffee and medium "hashbrowns" (flat tater tots).
=This isn't the worst BK I've been to. That one was in the FL keys. -
Review from Brandon V.
Chicago, IL
4/21/2012 1 Check-in Here
Yeah, it's pretty bad. Even for a Burger King. I've given it a couple of different tries and I won't be giving it any more.
Somehow it seems to get slower, more disorganized, and less friendly every time.
No thanks. -
Review from Anthony C.
Chicago, IL
9/22/2011
Horrible. Went through the drive through and had to pull over into a parking spot and wait for food to be brought out to me, (I ordered two value meals, I guess that's a tall order at this particular Burger King) I waited there and watched at least 6 other vehicles receive their food and drive off. I asked for no tomato on my sandwich, of course they didn't listen. I specifically asked for the free soft serve ice cream cone that you're supposed to get with the purchase of a value meal, never received it. They didn't even give us a straw, but gave us plenty (way too many for a normal person) of sugar and ketchup packets.
I can't say they left very much that wasn't screwed up.
This is a review from a lover of Burger King. -
Review from Mark S.
Chicago, IL
5/11/2011
They are under new management and are trying BUT still are an epic FAIL. I can't believe this place.
THE PLACE IS DIRTY. Floors are dirty. NO toilet paper in bathrooms, bathroom disgusting. Drink machine looks old and dilapidated.
Food is GROSS
Worst Burger King ever. Gives them all a bad name. -
Review from Debbie F.
Chicago, IL
5/8/2011
DO NOT COME HERE!!
The staff service and customers are questionable! The first and last time I went inside, a family with two-three kids ate nearby. The daughter of the family threw up and the mother did nothing to report to the staff of the mess that lay on the floor. None of the staff came out the whole time we were there (20-30mins) to clean up either. The child probably threw up from food poisoning! Thankfully, I am still alive to report this! -
Review from Pat M.
Chicago, IL
Updated - 2/21/2011 1 photo
I wrote the horrendous note below for good reason, this place was the most inefficient fast food chain the city of Chicago.
However, they have made three drastic changes, I have noticed:
1) New manager, new employees have surfaced.
2) They took down all of their award-winning service plaques! THANK YOU for representing what is true. That you are not fast and efficient. Maybe the new wave of management can do some good for this establishment. If they continually prove their worth than hang up the new awards.
3) They delivered my carry-out purchase to me hot, fresh, and fast. Thanks! That is all I ever ask for.
Let's hope the Cleveland Cavaliers can go through a similar rebuilding mode that this Burger King did.
For the first time, I left this place with a smile.
P.S. 2 stars remain for the years of agony. I will consider revising when service is regularly pleasing.
Read more here: http://www.internaltap...1 Previous Review: Show all »
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12/11/2010
I have been living around the corner from this place for about a year and a half and my god this… Read more »
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Review from LuLu R.
9/30/2009
I really hate reviewing about places like this but I seriously need to let the public know about this place. I come to this BK out of convenience. its right across the street from my job. BUT...I HATE YOU! I HATE YOU.
this morning I ordered 2 sausage egg crossanwiches (NO CHEESE). I paid the $3.10. Then The fellow at the drive through had the audacity to ask me to pull into the parking lot. Listen buddy, unlike you, who is already at work, I need to get there soon. I could understand if I was ordering like 10 things but I wasn't. About 10 minutes later the guy comes out to give me my food and we ask for ketchup. He goes back into the store grabs some and gives me a few packets. We look at our orders and they messed up my simple order. Their signature sausage crossanwich was sans sausage. My boyfriend went inside to yell at the people and demand they give me the sausage patties that should have originally came with the damn sandwich in the first place. They tried to charge him another $1.60. Is everyone that works here mentally challenged? We already paid for them.
All in all....
Don't use the drive through and talk slowly to the people who work there because apparently they don't catch on too easy.Listed in: Stay away from these places
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Review from Mike J.
Chicago, IL
11/11/2011
This place was below poor. Food was cold and uncooked. It was 10$ for a whopper meal and a side fry, the store is also run my college kids. End results were a loose stool! Never again...
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Review from Tom M.
Chicago, IL
9/16/2007 1 Check-in Here
Gotta love the BK lounge! Eat a whopper in style!
However, don't use the head here. You will be thankful you held on waiting for a cleaner bathroom ANYWHERE else -- really, use ANY OTHER BATHROOM, but avoid this one!
Hey, the food was ok, as to be expected from the chain. So if you want to impress me, you gotta nail the details. Like making the bathroom look better than the average truck stop poopy-messy room. -
Review from Nik B.
4/12/2009
Aw come on, the cafe/lounge area is totally sweet.
Original Chicken Sandwich + BK buffalo sauce = totally delish. -
Review from Kar M.
Chicago, IL
1/11/2010
Kar M. of the past has nothing but love for BK. It has fueled me through many road trips in many countries. It's among the few fast food chains that has had the decency to keep a veggie burger on the menu for more than a minute. It serves me onion rings. Nothing but love.
So, then, this is not a good BK. It is icky and cramped. Nothing for the kiddies. The staff reminds you that you are in a glorified McDonald's. They are barely paid enough to care what's going on around them, which I get. It all kinda goes down from there. To everyone's credit, our orders came out correctly (no lettuce on the veggie burger, no mustard on the double cheeseburgers). And husband loves any place that gives him a double cheese for $1.
But this still invokes the "Meh." I've experienced better-- even from you, Burger King. Even from you. -
Review from Celina B.
Chicago, IL
5/13/2009
If you are ever in a hurry, or in desperate need of food- DO NOT use their drive-thru. The first time I used it there was 3 of us in the car- ordering one meal each... we had to pull into a parking spot and wait about 10 minutes for our REAL order. I say real, because the first time they brought out the food it was wrong, and the second time- they still didnt have anything. By the third try we still had our food.
I have gone to this BK a few times on the way out of the city hoping to grab something quick- but their drive thru is nothing near that word. They always get something wrong, forget something, or need you to pull into a parking space and wait for your food.
However- if you go in, you have a chance at getting your food right away and having it correct. -
Review from justin c.
Chicago, IL
11/19/2010
I'll preface by stating I worked at BK for 4 years starting in high school, and no, not this BK.
My body physically hurts when I walk past these structures.
But seriously, the "crew" at this location makes the "crew" I worked with look like saints, and a few of them had records. Makes me sad to downgrade what used to be some good times...making customized sandwiches: Triple whopper with bacon in between the patties, etc.
I still get cravings for the chicken sandwich, once a year. Hence, one star.
Tip: if you actually want something fresh from BK, actually ask at the register for "fresh" from the fryer, or broiler. It'll take a few minutes, but it's hellaofalot better than regular BK food. -
Review from Brianna A.
Chicago, IL
5/30/2008
Can I just say how much I hate this Burger King. I do not understand the incompetence that goes on in this place. After not eating Burger King for 7 years (looong story.. watch fast food nation for an idea of how I got sick), I decided to give BK another shot.. and I was not disappointed in their Whoppers (eating one right now). BUT!! This location just does everything so damn wrong! If you dont like certain things on your burgers.. plan on picking them out yourself because a simple of request of "No Pickles" can never seem to be met.. Also, if you like extremely salty fries.. like the kind of salty where you can actually shake the salt off of them.. then you will love their fries and onion rings (which are not even supposed to be salted)
All in all.. this Burger King is there for me every Thursday night before 3AM.. but I now know that having it your way really just a suggestion and not the rule. -
Review from Vinny M.
IL
9/1/2010
This location used to be fine when I lived by here 10 years ago. No longer. Worst service I've ever seen. So slow. Booh.
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Review from Oscar the Death Cat B.
Chicago, IL
12/27/2005
I see that this Burger King is converting their children's playpen/detention room into an upscale "cafe"??? I don't think that the nearby Starbucks outlets should fear losing any of their business, who in their right mind would want to be seen sipping a cappucino at a BURGER KING????
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Review from Matt M.
Chicago, IL
5/22/2010
Burger King is normally worse than the other fast food giants, but this location is the worst that I've experienced. The food is no worse than the normal BK fare, but their service is absolutely glacial. The irony of reading every last one of their "customer service speed" awards while I wait an excessive amount of time is not lost on me. In essence? Don't bother. There are a lot better options even in a three block radius around this Burger King.
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Review from Patrick J.
Chicago, IL
2/20/2010
The workers are rude and do not value the customers' business. Everything I ask for is followed up with a "No." The lines are long and the workers move slowly. The food tastes like garbage and is never at the correct temperature. AND their ridiculous demands to "back up past the line" at every visit through the drive-thru is inconsiderate and unnecessary. This maneuver is retarded, although they seem to love cheating the system and winning all sorts of meaningless "speed of service in the drive-thru" awards. I just don't understand why the workers here are not trained in serving solely the needs of the customer. Without the customers, this BK would not exist and the employees would be out of work. Where is the customer loyalty? The service and quality of food is consistently dismal. I cringe every time I reluctantly give them another chance by eating at this Burger King.
