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Burger Heaven
Categories: Restaurants Fast Food Restaurants Hot Dogs Fast Food, Hot Dogs [Edit]
804 Lexington AveNew York, NY 10065
Neighborhood: Upper East Side
(212) 223-0868
- Nearest Transit:
-
Lexington Av/63 St (F)
Lexington Av/59 St (N, Q, R)
59 St (4, 5, 6, 6X)
- Good for Groups:
- Yes
- Accepts Credit Cards:
- Yes
- Parking:
- Street
- Attire:
- Casual
- Price Range:
-
$$
- Good for Kids:
- Yes
- Delivery:
- Yes
- Take-out:
- Yes
- Waiter Service:
- Yes
- Outdoor Seating:
- No
- Good For:
- Lunch
- Alcohol:
- No
- Drive-Thru:
- No
- Noise Level:
- Average
- Has TV:
- No
- Caters:
- No
- Wheelchair Accessible:
- No
57 reviews for Burger Heaven
Review Highlights
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"I had a cheeseburger with sweet potato fries and my friend..." In 4 reviews -
"MmmMMmmm, it was big, juicy & tasty." In 4 reviews -
"All in all, I'd recommend this place to others and go back..." In 3 reviews
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57 reviews in English
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Review from M N.
Newport Beach, CA
Nothing special to write home about. Came here because we were hungry! Had the salad version of their namesake burger. It was alright. Portions are generous, but pricey. Friend had the burger and it looked appetizing. The staff was willing to accommodate special requests like adding a fried egg to our burger without giving us a hard time.
Bottom line: good food to satisfy your hunger, but if you can hold off, there are much better options in the area (like the Korean place or French cafe across the street!) -
Review from Seth B.
Manhattan, NY
quick service
A-ok food
the good part is that you dont leave this place smelling like a deli.
GO THEIR ! its fun ~! -
Review from Anthony L.
Cambridge, MA
Is this place *really* the heaven of all burgers? I don't think so. Is this a place to stop for a quick eat? Okay.
Let me start by saying this: the uniforms the staff wears is extremely cheesy. I found it, and I'm not a snob, a little off putting and awkward. Besides that, everything was just okay. Not great, no, but okay.
I ordered a veggie burger with cheese and caramelized onions and it was good. They gave a great amount of onions, so thank you for that. French fries did not come with the burger, which was a little strange, so I got a side of curly fries. Nothing too ground breaking, it was okay.
If you're looking for a quick sit down place, go here. If you're looking for a great burger and phenomenal service, look elsewhere. -
Review from Bratty K.
New York, NY
Did you know Burger Heaven had Happy Hour? Yaaaa! $5 too.
After having a great shopping trip to Barneys (http://www.yelp.com/bi...), I was walking down Lex and saw the $5 Happy Hour sign outside. It's been years since I've eaten at any Burger Heaven. Their burgers and omelets are pretty good and the service fast during lunch time but I had no idea they served liquor!
Feeling a little thirsty, I stopped in - $5 for a drink is something no one should walk past without trying it atleast once. The counter looked new and clean which is a plus and their cocktail menu had some daiquiries, margarita and some basic drinks. I ordered the Tom Collins because I get the feeling their margaritas will be heavy on the bottled mix and nauseating.
Anyway, the guy behind the counter put a packet of sugar in the glass instead of simple syrup (sugar and water) poured generous portions of this and that and stuck a straw in it and served it with a smile. I stirred and took a sip, not bad. Citrusy, kinda strong but not puke your guts out when you get home strong. Refreshing. Too bad the sugar didn't dissolve so I had taste and feel the sugar granules in my mouth. However, for $5, not a bad deal and I walked out with a nice buzz. Didn't have a headache and didn't puke which means I'll be back just for the drink.
Think they might be under new management, the entire restaurant looked newer, brighter and most of the employees are Indian. Hope they do well and continue offering their $5 Happy Hour drinks. Ummm... I hope they add more choies of cocktails too.Serving Lycheetinis or Sangrias may not be a bad idea either! -
Review from Shanira G.
Brooklyn, NY
My girlfriend asked for a well done burger instead got rare burger when she asked for another one she got the same burger re-heated ( ewwwww).
I got a turkey burger super dry, tasteless and the onion rings were steal and also tasteless. I will never come back horrible food. -
Review from Keith T.
Maybe I had on rose-colored glasses after spending all day walking through Central Park. I was hungry when I found Burger Heaven and I probably could've eaten a stack of old shoe leather and been thrilled by it.
We were seated immediately by the window, which was nice. I ordered a water and a Sprite and received both promptly. Most places ignore me when I ask for "something and a water" and I just get the something with no water. I appreciated Burger Heaven fulfilling my request.
I ordered the chicken fingers. I wasn't in a burger mood, despite the restaurant's name. It was exactly what I wanted: basic diner-style chicken tenders on a bed of fries with honey mustard on an oval-shaped stonewear plate. I felt like I was back at a small-town Dairy Queen in Texas again. That's a good thing.
Finish things off with a strawberry milkshake and I'm a happy boy. -
Review from Hk B.
New York, NY
One of the waiters stole my credit card number and started making charges on my account. The restaurant tried to convince me I ordered food twice this week without remembering and when they found the "delivery address" it was to a woman's apartment in a high class building on 5th avenue and the security video proved at the time of the delivery no one ever arrived. The restaurant refuses to accept someone in there is stealing credit cards and they have no problem blaming an innocent elderly woman in hopes no one catches on.
She is getting a lawyer. Can you imagine someone telling strangers you've stolen their credit card and handing them your address?
Stay away from this sh*thole. They steal, blame the innocent and are 2 seconds away from being investigated. -
Review from Jess S.
Save your money, and don't come here. Service was absentminded. Perhaps it was because we were sitting outside, but we had to ask for everything, EVERYTHING, each time the waiter came back or passed our table: hello may I get a fork, oh this time a knife, excuse me sir where are our napkins, we're going to need a straw with this milkshake. Isn't there a bit of proactive reasoning involved in this?
Onto the food: Fish and chips looks like breaded, deep fried chicken fingers. Had no flavor and were kind of cold. Fries were also cold. Burger was unimpressive. $2.50 for bacon, and for that you get THREE ANOREXIC, sheer, anemic ass STRINGS of bacon tucked into the corner like low self esteem.
Exhales.
Spent almost $40 dollars between two of us. Absolutely unimpressed.
-1 star for the frustrating, absentminded service.
-1 star because I take burgers personally. Above else, I take bacon extremely personally.
-2 stars + anger because of this: The amount we paid was certainly not worth its value. This probably grinds my gears the most. I may have been less annoyed if this meal came out to $10 a person, but alas, it did not. $40? This could have been a TWO star review, but that just shut it down.
The same way you learned in 1996 that any girl with "SEXY" in her aol screenname was the exact polar opposite, do not trust a place that calls itself burger heaven. That bitch is lying. -
Review from sam b.
Brooklyn, NY
Where do bad burgers go when they die?
They don't go to heaven where the angels fly.
They go to a lake of fire and fry...Won't see em again till the 4th of July.
This place is either Burger Hell, or its heaven for every McDonald's hamburger that dies in maws of a super sized cow and is "buried at sea" Unfortunately, I found this out the hard way - by actually eating a burger here - a wee way while back when I met a friend for lunch at BH. The meat between my soggy buns was all dried out and over cooked and just plain nasty... oh, and the person busing the table behind us, kept piling all the dishes up on the tray they were holding while still wiping the table and ended up dropping a half full coffee cup down the inside of my friend's brand new coat... I think they might call that "Dessert" at good ol Burger Heaven! -
Review from Hillary M.
Manhattan, NY
This place wasn't awful, but I won't be going back so that's why I'm giving it two stars. I ordered the classic american cheeseburger with bacon and sweet potato fries.
I asked for medium, but the burger was well done. I got two strips of tiny weak bacon (for like 3 dollars? come on). The burger was mediocre and they should work on seasoning their ground beef better.
My server was not personable and rushed me when I was ordering even though it wasn't busy. I had to keep trying to prevent him from walking away to tell him I wanted bacon and sweet potato fries. He stood over me while I was writing out my tip and signing the bill. Weird.
The sweet potato fries were great though! -
Review from Brian F.
New York, NY
Burger Heaven -- Service Hell
We arrived with plenty of time left 'til closing, but they made it clear we were not welcome there by stacking chairs on all the tables near us and mopping the floor.
We got the point.
We left -- for good! -
Review from Ave H.
I struggled with this review because I really really like this place for lunch... but for breakfast I found it thoroughly meh.
Their Burger Heaven Burger is out of this world - but beware it is UBER messy. I went through napkins like they were shots of tequila on New Years. but so worth it - nom nom nom. Service is great and VERY quick. One of the times I was there the waitress over heard one of our friends raving about the coleslaw and how he was sad that he didn't get any so she brought him some for free without being asked.
I find their breakfast lackluster though. They have tons of toast options which is great but their omelets are really thin and nothing special.
Ill return for lunch, but not breakfast.Listed in: Ave-A-Flav Hits New York
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Review from Marc E.
ASTORIA, NY
Had two hot dogs, they didnt have sauerkraut. Had a tea, they didn't have honey. Ordered a chocolate chip cookie and apple pie, they were out of both. Waitress couldnt care less if they were out of anything for that matter. Whatever, not a great experience.
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Review from Jose G.
Brooklyn, NY
For quite a high price, you too can be the consumer of a veggie burger than with hardly a squeeze collapses out of your bun. You too can enjoy french fries that are plainly sub-par and while your meat-eating friend enjoys the luxurious extra charge for lettuce and tomato on their patty.
But wait, there's more! There's an entire up stairs that is completely empty! No, it's not that people don't know about it- it's that people *do* know about it but don't want one of these overpriced burgers. -
Review from John M.
Manhattan, NY
So bad. My burger was ready in a suspiciously small amount of time. Wish I hadn't splurged the $.95 it cost to add that slice of unripened tomato and lettuce to my meal.
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Review from Jamie W.
Manhattan, NY
As other reviewers have pointed out, don't let the name fool you. This place is no Burger Heaven. I realize that as a vegetarian, I was not at the ideal place; but sometimes, a veggie wants to eat with non-veggies. Is that so wrong?
That said, Burger Heaven should just delete its veggie options from the menu. They use the same kind of veggie burger that Brgr does (see my previous review) - so mushy that it turns into the consistency of guacamole on the bun.
The worst part of our meal, however, was that our burgers came out within three minutes of ordering them. There is simply no way that my boyfriend's thick hamburger could have been cooked in three minutes, along with toasting the bun, etc. The only explanation is that the burgers are precooked and then warmed up. This little trick would be easy enough to hide - just delay serving people for ten minutes; but Burger Heaven can't be bothered.
My boyfriend's burger was OK, but the fries were mushy as well.
All in all, like nearly every other UES establishment we've tried, this place isn't worth the trip. -
Review from Linda C.
Manhattan, NY
I have eaten here multiple times.
If your looking for a good very quick bite this is a decent place
The service is fast but gruff. I would have given it three stars but the last two visits the burger was well over cooked
Portions are very big some might say another plus. I say if it's average quality it's just more average food.
I will bd trying to find another burger lunch spot. -
Review from Sarah T.
Long Beach, CA
Here's the scenario:
We're in meeting after meeting from 8:30am - 1:30pm (no breakfast in my belly, btw). I'm starving. Sarah needs food badly. My boss suggests a burger joint in the neighborhood and I pounce on the idea. I'm by no means a big meat eater, but I would've killed a cow with my teeth right then & there. A big, juicy burger sounded deelish.
We were seated upstairs and had a waitress that had almost no volume to her voice. Seriously, I thought she was whispering! But she was very nice and accommodating. Anyway, our orders all came out and I devoured my burger like I hadn't eaten in weeks. MmmMMmmm, it was big, juicy & tasty. (how I like my men--haha, kidding) I also ordered sweet potato fries which were very good...and of large proportion! I think my meal cost $11 and was worth every penny. -
Review from Rachel A.
Jackson Heights, Queens, NY
I think Burger Heaven is better than 5 Guys!
(I'm ducking while my co-worker takes a swing at me. She loooooooves 5 Guys.)
And its not just because I was starving. My first meal of the day would be at 5:30 PM and I wasn't even close to ending the work day. It would be more like my half way point. With nothing around, my supervisor suggested Burger Heaven and a free meal. I ordered delivery and they rang our bell in less than 15 minutes. Fastest delivery ever.
We got two cheeseburgers with fries, one regular and one sweet potato. It really hit the spot. The burger was huge and pretty greasy but very tasty. The fries were good as well. The meal really did justice filling in for my dinner and the breakfast and lunch I failed to have earlier in the day.
Was it worth $12? Maybe $9. Food is really expensive in NYC but when you're starving, sometimes price doesn't matter. I'm glad my supervisor bought me dinner. If I'm paying, I think I'd save Burger Heaven for those extremely desperate days when I can't leave the office to pick up food and I'm making mega OT.Listed in: Burgers- East Coast
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Review from Yan G.
San Francisco, CA
If this is what Heaven is like, I am glad I am not going there. I only spent 40 minutes in this place, but it sure felt like an eternity.
We stumbled upon this place by accident. My friends and I were driving down Lexington Ave, when one of us suggested it was time for lunch. I circled the block twice and found a parking right across the street. The meter was broken - SCORE.
We walked in, and there was no denying it: it was a diner. If it smells like a diner, and it looks like a diner, well, by golly, it must be a diner. Stainless steel, Formica and vinyl everywhere you look; grease, fries and burnt meat everywhere you smell. The hostess walked us through the dining room and up the stairs. We found ourselves on the second floor of Burger Heaven. We were shown to be a big round table in front of a floor-to-ceiling window. We were perched atop the corner of 62nd and Lex, looking down on the hustle and bustle below.
I've been putting off talking about the food, because the food was rather off-putting. I ordered a turkey burger, but instead got a chicken sandwich. I was thinking about sending it back, but decided against it. Perhaps, they were trying to tell me something? The chicken sandwich was healthier, but tasted like Styrofoam. My coleslaw had more fat than taste. The fries were OK. My friend really disliked his soup, but his grilled cheese sandwich was OK. It's tough to mess up a grilled cheese sandwich.
1 star for the food, the other - for reasonable prices. I love diners, but this one isn't a keeper. Burger Heaven: Meh. I've experienced better.Listed in: Unique New York, Burg and Burger, On The Road Again
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Review from Elsie W.
I've never gotten a mediocre turkey burger before... until at Burger Heaven, or as I will call it from now on, Burger Hell. It wasn't juicy. It tasted kind of like... tuna?! From now on, I will not get a turkey burger unless it's from Lucky's or ESPN Zone. Yes, even ESPN Zone serves a better, bigger, juicier turkey burger.
The service was good, considering the ratio of staff to customer was 10:1.
My friend liked his burger. But in the end, it was just an overpriced burger. And even though my fries were soggy, I enjoyed them the most out of everything on my plate. -
Review from Stacy J.
San Francisco, CA
I have this theory that the caesar salad is usually a pretty safe choice when one is unsure of the quality of the restaurant.
The price was shocking ($18 for a caesar salad with shrimp), but the salad was ENORMOUS. The lettuce was limp, and croutons were probably from some economy-sized bag, but the shrimp ended up being jumbo prawns. Plentiful and and not overcooked.
I did that thing where you munch half-heartedly through the lettuce, hording all the prawns for the end where you can enjoy shrimpy goodness uninterrupted by stale crouton.Listed in: We do Manhattan!
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Review from Javier M.
New York, NY
I could never give more than three stars to a color combination of Blue, Yellow, NEON green and Aqua.
Saturday. The R train was not working and I had to catch the F down to Manhattan. I got off 63rd St. and Lex and walked south with a grunting stomach. I passed this amazingly cute place where people were having breakfast, I took a step and realized that to my chagrin that it was replete with patrons. I will come back to try it though, and if my suspicions are correct, this place will earn a fat five..... but to reality. I walked two steps more, trying to think in desperation about a decent place to have a brunch FAST. I arrived at the corner and notice this 1950's J-Rocket wannabe kinda staring at me. "Burger Heaven" -the logo said. I hesitated. My memory quickly remembered the taste of generic diner breakfast. *sigh* I'm hungry and I want now. Let's go in.
The decor is amusing; you do a plaster wall colored in sand mustard and you think you're getting away with it? You did. The place was not packed to the teeth; and lots of sunlight from the corner location. I give up: give me coffee, pancakes with butter & syrup, scrambled eggs with sausage and a lemonade.... Now remember the taste....remember..... and if you are not a trust fund Wally, or your last name is Vanderbilt, you'll know exactly what the taste, price and experience was in overall.
Now, can I hear you say 2 1/2? Yes. But "Burger Heaven" gets 3 because it fed me on demand. This, therefore, is a biased review.Listed in: The Sound of Bias, Default
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Review from kirstie l.
New York, NY
I have no idea why it only have 2.5 stars right now
I get pick up here all the time. but the service is decent the times I do dine in.
I love the salads here.. they are HUGE and very tasty.
My fav is the greek salad with chicken + curly fries
not so healthy but whatever, the take out process is very fast too.
I only took away one star because I think it is slightly overpriced. -
Review from Simon Y.
Cambridge, MA
I ate lunch here on a Sunday afternoon because this diner could accommodate our rather large party (about 10 people). We ended up upstairs, pushing three round tables together.
The service was poor. To be fair, the waitress mentioned that she was new, but she did not know the menu and had to go around twice to get our drink orders correct. When she returned with both food and drinks, she had no idea who had ordered what and dropped off most plates at one end of the group. All I wanted was ice water and I didn't get that. When my friend's turkey burger arrived, it was missing fries. He had to ask at least three times before he actually received a plate of fries.
Oh by the way, the fries were soggy and just bad. My omelette was dry and bland. The waitress didn't know what sour cream was. If this restaurant had great prices or something, I would maybe understand. But I won't ever be back and wouldn't recommend this place to anyone who wants a good meal and decent service.
If you're in the area and looking for a good burger, Jackson Hole on 64th between 2nd & 3rd is a much better option. -
Review from Erin D.
This Burger's gone to hell. It was bustlin' just a few weeks ago, and the look of this cute old school diner made my BF and I want to try it out for brunch last Sunday. Alas, we swung by, and it appears to be closed up for good....
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Review from Firstess C.
New York, NY
I shouldn't have even gave them a star at all. Ok so to be blunt, Burger Heaven is not the place to eat... ANY DAY! I've eaten at much cheaper places with better service and better food. First of all, the staff isn't friendly, and they aren't doing their job's as waiters. Their better off just changing the sad excuse of a restaurant's name to burger hell. It's too damn expensive to ask for a cheeseburger that doesn't even come with fries, lettuce or tomatoes. It's ridiculous how they only serve good breakfast foods for children under 12 or some bullshit, AND they don't even bring you water without you having to ask. A good servant notices your empty cup and immediately refills it. But this weird looking Indian guy was of no service to me. To show them how much I appreciated their non services, I left no tip.
Will not EVER eat there again.
Good day :] -
Review from Ryan D.
So I'll lay it down for you. I wanted a burger, and this place was right around the corner from the movie theater. I was seeing "The Haunting in Connecticut" for the record. That said, I've been eyeing this place for awhile. I never thought it would be good. But when I finally went in there... it was pretty good.
This was not the most super best meal I've ever had in my life, mind you. But it was quick, pretty good price (although, it could have been cheaper. I'm never getting over how much things cost in New York). I also decided to be decadent and get a milkshake- which was really the best part. The milkshakes are kind of worth making a trip there for.
If you're in the area, totally not a bad idea to stop in for a quick bite before a movie. But I can't give it a super big rating because I just didn't have super big fun. -
Review from Elizabeth F.
New York, NY
Cute decor, convenient location, mediocre food.
I ordered the Hebrew National hot dog for $3.75 (that's just one hot dog btw, no fries or salad). The menu specifically listed the hot dog as Hebrew National. What I got however, was no Hebrew National. I've eaten a lot of hot dogs and I can tell a real, all beef, kosher hot dog when I eat it. This tasted a bit more like a Ball Park - tough and laking flavor. I was so sure about it, I even asked the waitress, who insisted the hot dog was in fact Hebrew National. Whatever lady. -
Review from Merry P.
San Rafael, CA
This is a perfectly good burger joint which will bring you a good-sized side of tasty steamed fresh vegetables if you want. The vegetables were actually firm and tasty. My mom ordered a fruit salad and it was huge. The burgers are decent. The servings are pretty generous and the quality not bad. The service was very good and friendly, which for NYC, is saying something. The atmosphere is pleasant too and it is not noisy. Definitely good for kids.
The strawberry ice cream was a very generous serving but it tasted very artificial. -
Review from yen v.
New York, NY
Just your typical diner type food.
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Review from Cassie P.
My fam thinks this is a great place for breakfast. They have been quite a few times. This morning I went with them. It was okay. I just had a bagel since I am not the big bfast eater.
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Review from Matt B.
Brooklyn, NY
Dirty diner style. Overpriced McDonalds. Don't go...they should have a zero star rating for places like this.
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Review from Samantha S.
Elmhurst, NY
I will travel many lengths to procure the elusive sweet potato french fry and came to Burger Heaven on my perfect batch tour. They were pretty tasty and for the price it was worth it.. The turkey burger on the other hand was dry and needed a lot of condiments to mask the taste. It's a nice place to people watch when you sit outside during the spring/summer and the waitresses were accommodating which was necessary since they messed up our orders multiple times :\
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Review from Maggie E.
New York, NY
Prices are a bit excessive for a burger place. I ordered a grilled cheese because it was one of the cheaper items on the menu. The cheese was kind of sketchy for what was supposedly American. It cost $.95 for a piece of tomato. The service was really good though. We got our food almost instantly (I'm not sure if that's necessarily a good thing). One random thing I noticed was the unusually high number of senior citizens grabbing lunch at Burger Heaven.
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Review from Lisa S.
New York, NY
Excellent burgers. My husband orders from here for lunch all the time (much to my chagrin), although the burgers aren't all that greasy. Really good for a midtown burger. For a BETTER burger try Piper's Kilt uptown!
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Review from Jennifer A.
San Diego, CA
I learned in this place that New York restaurants don't give free refills of drinks as they do on the west coast. And I was rudely told by the waitress, but I guess that's how its done there. Their food was pretty good though and for a good price.
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Review from Ava R.
Eff this place. Who charges $1.50 for a slice of cheddar cheese?? The turkey burger was gigantic and juicy and I really do appreciate the grilled onions on the, but don't they know turkey burgers are usually like $4.75, $6 with fries, not 10 bucks (without fries!)? Krissy K.'s chicken fingers were $11!! So yeah, I won't be back.
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Review from Thomas A.
This is the 2nd time i tried Burger Heaven. The 1st time i tried it on 49th and Mad. Honestly, i'm not a fan of this chain restaurant. The burgers aren't good, The only thing that is good here is the relish. On Saturday, i came here for brunch during the torrential downpour. Our waiter disappeared for like 5 minutes saying he was going to get us water. It took him forever to get it. We ordered eggs over easy with sausage and a western omelet. We also shared a bowl of chili. The chili was the best part of the meal. It was flavorful, but not spicy. You need to ask for Tabasco sauce and dump that stuff in. I like how they give you a side of chopped onions as well as tortilla chips. The eggs over easy looked overcooked. The sausage looked burnt and unappetizing. THe home fries were flavorless. The western omelet was dry and flavorless; i had to dump Tabasco sauce there too. The wheat bread that it came with was still too chewy, so they didn't toast it enough.
The + = the beef chili, and the nice manager. He tried to take my broken umbrella and fix it. I respect him for that. I just am disappointed that he is managing a poor establishment like burger heaven.
The - = everything else. -
Review from Anthro food e.
New York, NY
coming from california, i'm used to having mayo, lettuce and tomatoes on my burger by default...unfortunately, these items come as extras on your burger in nyc...instead, you get the caramlized onions at no extra cost and at your request...so i guess that makes up for the lack of lettuce and tomatoes...but i like to balance out the grease with something fresh...
when i looked at the menu, i could not believe how expensive this place is, but then i realized that they have their lil burger heaven logo on everything...from the napkins to the cute to go bags/containers...
but if youre coming here expecting a great flavorful burger, i wouldnt speak too soon...ive had better burgers at regular diners before...
