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Buffalo Exchange
Category: Shopping Fashion Used, Vintage & Consignment Used, Vintage & Consignment [Edit]
332 E 11th St(between 2nd Ave & 1st Ave)
New York, NY 10003
Neighborhood: East Village
(212) 260-9340
- Nearest Transit:
-
1 Av (L)
3 Av (L)
Astor Pl (4, 6, 6X)
- Hours:
Mon-Sat 11 am - 8 pm
Sun 12 pm - 7 pm
- Price Range:
-
$
- Accepts Credit Cards:
- Yes
- Parking:
- Street
- Wheelchair Accessible:
- Yes
About This Business:
Amarcord Vintage Fashion is a company dedicated to upscale European vintage clothing and accessories ranging primarily in era from the 1940's to the… read more »
121 reviews for Buffalo Exchange
Review Highlights
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"Diane von Furstenberg black lacy camisole - $15." In 3 reviews -
"Found a great pair of new Aldo shoes, around 30 bucks." In 5 reviews -
"...you a fitting room); sizeable dressing rooms; NEW merch at..." In 4 reviews
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121 reviews in English
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Review from Maryam H.
5/21/2012 1 Check-in Here
I love Buffalo Exchange, and will happily go completely out of my way from the UWS to both browse and sell. I love me a good browse, and ooo.... do I get it here......
Browsing/Buying Selection:
Awesome, awesome selection- highs and lows of all kinds. Everything from vintage to Salvation Army material, to tags still attached. I once walked out with a beautiful DVF top for less than $5 after a trade, and I love all the pieces that I have gotten here. Very diverse, and it will never be the same. Towards the end of the day the racks and shelves tend to clear so try to go early- to mid if you are looking for something specific. The quality is much better than BC, you wont find random wholes and tears marked up, and the selection is consistent.
Purchasing/Trade Option:
WAYYYY better than Beacon's closet. What a joke that is compared to this place. Not only is BE reasonable on what they chose, they offer a good amount of money for what you bring in. As long as it is in season and what they are looking for and in sell-able condition- you have a pretty good chance of walking out of that store with a good amount of cash or store credit in your pocket. This is my second time selling over $100 dollars (selling value) of stuff here and I am NOT a designer girl by any means.
Customer Service:
SO nice. They surprise me every-time by greeting me (OMG I KNOW WHAT? PEOPLE DO THAT IN NYC?) even when they are busy. I have never had a bad experience with the staff here, and will unabashedly ask anyone working the fitting room for advice, and they have always happily obliged. It is refreshing to be around people who enjoy working with each other and don't take their hipster grumpary out on customers. I came in near closing last weekend to sell some stuff, and rather than ignoring the customers towards closing, the buyers and ringers were just as friendly as if the store had just opened.
A+ -
Review from Elizabeth E.
Bronx, NY
5/11/2012
Best place ever. It's like Plato's Closet on steroids. You can find such cute clothes (even brand names!) for cheap! Pretty much my whole closet is from here.
It's always super crowded on weekends, so try to go there on a weekday.
Tip: be sure to look at the manikins up at the top of the shelves, they normally have super cute clothes on! I found a TopShop crochet top for $12 up there. -
Review from Claire S.
Brooklyn, NY
5/9/2012
Chuh! I never leave this place empty handed.
This location is wayyyy better than the 26th street store. They seem to have more upscale brands and unique clothing here, the other store is a little more H&M.
This store is great for cute jackets, sweaters, and tops. I thirst for unique sweaters and jackets that no one else has, so its a good place for me. My favorite thing that Ive found here is a navy blue and off-white stripped sweater blazer thing from The Loft.
Not way cheap, but you will save a few dollars from buying these items new. -
Review from Janice L.
ASTORIA, NY
5/20/2012
A large enough selection to make the thrifting trip worthwhile, though it is rather instrumental which section you hang out in. For me personally I was looking for fun summery dresses that were pregnancy-flattering, and I got a couple that I really liked for between $8 and $15 - good to average thrift store prices. I enjoyed the accessories too, and while I wasn't too excited about the pricing, some of it was just about worth the tag ($5-$12), jewelry-wise anyway.
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Review from Kristen V.
Brooklyn, NY
5/16/2012
Definitely my favorite of all the nyc locations. Staff is friendly and always helpful, and there's nowhere else you can find designer clothing (alexander wang, elizabeth & james, kate spade...etc) for ridiculously cheap. As with most thrift stores, there are always the questionable item or two, but for the most part, if you're a fan of the hunt, you won't leave empty handed.
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Review from Althea A.
1/31/2012
This place reminds me a lot of Beacon's Closet. If you like one, you'll probably like the other. I've been here a few times now, and I've never bought anything yet. I'd give it 2.5 stars, but I like thrift stores in general, so I'll round up to 3.
This is a place to go to buy your wardrobe to hang out at a dive bar - not to find something to wear to the office or to a chic event.
The clothing selection is very specifically geared toward 20-something hipsters. They don't seem to care much about brand, or condition (they have a lot of clothes from no-name labels, that are damaged or visibly worn), it's more whether it meets their particular and somewhat peculiar aesthetic. If you're looking for something funky and unusual (and possibly ugly), this is a good place to try. Personally, I'd rather just go straight to the goodwill - there's a wider variety of items, in a wider range of sizes, for slightly less money, and I feel like I'm actually more likely to find something I like.
That said, the prices here aren't bad, and on this most recent visit, they did have a good selection of interesting and unusual (in a good way) costume jewelry. I just wasn't in the market for buying more jewelry.
However, trying to sell boots with the heels worn down as far as they could possibly be worn down isn't really acceptable... sometimes, it's just time for things to move to the landfill. -
Review from Paige B.
Manhattan, NY
1/28/2012
Clothing is nothing special. It's not one of a kind. It's the same generic stuff you can find in Macys or HM....actually, I think it IS the same generic stuff you found in Macys or HM last week...
They do have an AWESOME selection of shoes though, for smaller feet (size 5,6,7).
The prices are definitely too high for my comfort. They charge retail prices for used clothing.
I had high hopes for this place but sadly, I won't be returning here as I don't think I'd find anything worthwhile or interesting - or even decently priced. -
Review from Jennifer C.
Elmhurst, NY
12/14/2011
I'm not truly that hip and in-the-know when it comes to thrifting personal wares and accessories. Needless to say Buffalo Exchange - this ostensibly model thrift store - where one can "buy, sell, trade" one's threads, was a highly new concept to me. The first time I came here, (back in the summer of this year), things went really well for a thriftstore neophyte such as myself. With a small bag full of dreams for cash, I did swimmingly as a first-timer!
I brought along about five tops with me, and walked away with a little under $20 in cash. And, despite my having sold a gorgeous, vintage, floral blue shirt I had gotten at anthropologie on sale there for $40, I still think I received a somewhat decent amount for it. I felt validated as my few offerings were accepted with open arms, whereas I'd witnessed a great, many number of hopeful sad sacks, who had brought in huge piles of clothes, being warmly rejected. Like them however, I will admit, my sunny first-time experience turned pretty sad the 2nd and 3rd time around when those painful rejections came my way as well.
There are a number of great things about Buffalo Exchange, but set against other sour notes, it loses it overall appeal.
THE GOOD:
1) Their driving mantra is a very noble and steadfast one. To recycle clothing and accessories is a great way to help reverse our planet's ecological demise. I wouldn't be surprised if a small, very passionate niche of folks solely come to places like this to get all their clothing and accessories. It seems like a very socially responsible way to live (dress).
2) Those who are in want of discounted designer goods, with those who want to get rid of theirs, can find their mutual breeding ground at Buffalo Exchange. This is a fun place to see this exchange of buyers' and sellers' aspirations playing out. It makes being trendy and fabulous that much more affordable.
3) That said, it seems they keep things seasonally "fresh" and relevant. They've got a large selection of trendy jewelry and they seem to ascribe to a mainly bohemian, hipster-esque style motif. Obviously, their aim is to stockpile their inventory with items that they believe will move in the local area they serve. In fact, they've even got a bulletin that will list their buyers' most wished for items, accordingly. Come during Halloween, and you'll find costumes for sale, too.
4) The things they won't buy from you can still serve a noble purpose. I'd say 95% of the time, if they aren't thoroughly inundated with donations, you can leave your rejected goods with them, and they will donate it to a local charity (I think I once heard them mention the Bowery Mission but, I'm not 100 percent sure).
5) They give you cash on the spot. Who can argue with that, right?
For a clearer picture of how they operate, check here (http://www.buffaloexch...).
By and large, Buffalo Exchange may come across like a darling, little place, but it isn't exactly the apex of thiftstore heaven. Here's where the saying, "All that glitters is not gold" manifests.......
THE BAD:
1) Getting a feeble 30 percent of their purchase price for your goods. Say the buyer quotes you $20 for your true religion jeans. If you opt for cash, you'll walk out of Buffalo Exchange a mere $6 richer. A bit paltry, I'd say. On the other hand, store credit rewards you 50 percent of the price they quote (incentive to shop there, I suppose, but not truly that much of a consolation if you're motivated more by the cash).
2) You may encounter a newbie buyer, green and untrained, making decisions and judgment calls on your items and most times, flatly rejecting a ton of your stuff, thereby inadvertently dissing your sense of style. It's pretty embarrassing walking in with 3 bags full of stuff, and walking out with the same 3 bags full of stuff (not that I know anything about that! Except for that time I brought in a ton of handbags and they took just one bag, and that's because it was leather, and the head buyer thought it was a funky color). But honestly, how deflating is that to your ego?
There's nothing wrong with Buffalo Exchange being selective in the goods they acquire for their store. It is a business, and it is a respectable and shrewd business practice, to apply selectivity when all who come through your doors, are trying to sell their used clothing. But the problem lies more with how deeply subjective and arbitrary each buyer's idea and philosophy on fashion can be. Some buyers may be more accepting and forgiving and will find the silver lining in an item you present them with. Others, will find very little merit in said item and turn you away. The randomness of the yea's and nays can be a hard pill to swallow.
THE END:
Rather, I should take all my stuff and just donate it. Simply for good, for free. -
Review from Brian N.
Montclair, NJ
12/7/2011
Yo, I ain't mad at this place AT ALL! nahmean?
I donate my clothes all the time. Anywhere I can just drop the stuff off and be done with it. Until this one time, my favorite person on the planet told me about this place, as she wanted a place to get rid of her unwanted stuff but make some quick cash on it if possible. So I helped her go through her stuff, assisting in decisions on what to get rid of, throwing logic into her otherwise merely sentimental attachment to these clothes.
She ended up with 6 or 7 garbage bags full. Seriously. No really. 6 or 7. Maybe 8.
I ended up with one.
So here's how it works: you got stuff you want to donate? bring it here. If they decide they can sell it, they price it right then and there for the rack, and you either get 30% of that sell price in cash, or 50% as in store credit. And the things they won't sell? You don't have to take them back; they'll donate them to St. Mary's church or whatever. Bet! I mean, I was just gonna donate it all anyway, nahmean? I ended up making like $28 in store credit, picked up an awesome l/s button down for $15, and walked with like $7 in cash or something like that. Not bad for what I normally dump somewhere for free and hope it's going somewhere good. Mi favorita made a bit more, and copped a sexy pair of heels with cash left over.
And the people that work here are extremely nice and personable. It was a pleasant experience all around, especially for being new to the process.
I'm not big on shopping at thrift stores, but I'll definitely do this again. No doubt. I'm sure mi favorita has another 6 bags by now... -
Review from Deven L.
South Ozone Park, NY
Updated - 3/29/2012 3 Check-ins Here
This place is starting to slowly loose their know-how in picking clothes. I understand that a blouse may be from Gucci, but it has armpit stains. Have you lost you mind into letting this come into the store? With judgement like this, I fear of bedbugs. And please, stop pricing Forever 21 items over 30.
1 Previous Review: Show all »
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2/19/2010
Look, if your selling anything to any thrift/consignment your probably going to be disappointed. So… Read more »
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Review from Maytal C.
KNICKERBOCKER, NY
9/30/2011
Do you feel like you just got butt raped everytime you sell here?
Yes
Do you wanna run out and cry when they say your clothes are just not what there looking for this season ?
Yes
Will they accept 1 shirt out of the 10lb bag of clothes you just lugged in?
Hell yea....
Which left me with 3 dollars in store credit and I was in reretail heaven
This store is like forever 21 meets Marc Jacobs meets homeless dude that doesnt smell so bad..
I dont care I love it , i wanna make sweet love to it ....
I love how they sort things here I looove the prices I mean most of the tops i got from club monaco were ten to 15 bucks lots of other tops there are priced around 5 bucks , the jeans are amazing &
The jackets here are kick ass you can take 50 bucks and leave with some kick ass outfits
and to put the cherry on top
The fitting rooms are huge !!!!
Go lug your crap here its worth the ass limping pain i promise!! -
Review from Dayna A.
8/26/2011
It is a curious situation in which to find yourself, no doubt.
I stare blankly at a teenage girl originally from some square shaped state who looks as if she's just been taken out of Bowery of old. She's wearing a torn t-shirt and far too much foundation as she tells me the dos and don'ts, marketing and mishaps of my ex-wardrobe. I find myself apologizing to this passive aggressive stranger for not wearing my clothing less, for drinking too much coffee as I wore them, for not giving her the stuff I actually still wear in my closet. And to top it off, she can't price the 'better labels' appropriately since the store's pricepoint is usually well below $50.
In short, saving my dignity, respecting clothing that never did me wrong--- I'd rather just give the shirt to Salvation Army or Housing Works (they'll pick up) than have her credit my account $4.50 in cash. And besides, I'd get at least that much back in my taxes.
As far as shopping here, the feedback loop to that whole experience is simple--- relatively cheap clothing--- at the taste level and discretion of the young street person in the front. If you are part of the same fashion legion--- congrats, you've won the jackpot. -
Review from Diana S.
11/11/2011
Every time I come to Buffalo Exchange, I never leave without their signature green plastic bags filled with goodies I've discovered. It's like hunting for treasure while you're there...but without a map.
The space is pretty small and you'll be saying "excuse me" every 5 minutes or so but they have some cool and eclectic stuff. My most recent trip was getting some ugly sweaters for the Yelp House Party To Fight Hunger...and ugly they were. Mine was a turtleneck sleeveless sweater with "Road Angel #9 Moto Tribe" stitched on. I also got one for Valerie G. - a grandma sweater with rainbow sequins, shoulder pads and pearls sewn on. Each sweater was $9 and I really wondered who was going to buy these sweaters if we hadn't?
I also picked up some cool jewelry pieces while I was there. A leather bracelet with gold chain clasp, a gold criss-cross cuff and a stone/rock ring - all for $38! Their prices are super reasonable and the staff is always friendly and chatty.
P.S. Returns are only for store credit, within 5 days with receipt and tags on. -
Review from Shannon O.
NY
9/10/2011
Almost 3 stars...
I'm happy I went into this place with an open mind (and reading material) on an afternoon when I had nothing to do. Otherwise, I think I would have left feeling very angry. I enjoyed people watching and chatting with others in line, but found the crowded space, long wait, lack of adequate a/c and sales procedure unpleasant.
I admit that I did not do any research before lugging about 15 skirts/dresses to Buffalo Exchange. I went because I saw this location had a lot of reviews on google and I had heard the name before. I had to wait in line about an hour on a Saturday afternoon (with some very interesting characters who were not shy about discussing sensitive subjects on their cell phones.) But, every single piece I brought in was rejected, proving once and for all that I am not cool enough for the East Village. I am more amused than insulted by my experience... though I'd be lying if I said I wasn't a little bit insulted too...
There were two people working the sell line, which was about a dozen people long when I arrived and only got longer as I waited. Most people brought a LOT of items. One woman working there seemed very bubbly and nice-sounding, and I wish she had been the one to reject me rather than the dark-haired, elegant young thing who refused to make eye contact.
The selection was better than the service, but how could I spend my money there after they reaffirmed my uncoolness?? I won't even be 30 until next year! -
Review from Allene T.
10/26/2011
FOR SELLING:
Comparatively, it goes like this (from good to bad): Crossroads, Buffalo, Beacon's.
If you read my reviews on the other two, you will understand. Buffalo really doesn't take as much stuff as Crossroads, but they are DEFINITELY less picky that Beacon's freaking Closet. They actually accepted some of the stuff that Crossroads wasn't taking. This particular store is pretty small, but convenient in location and is pretty packed with shoppers. They have about 2 people looking over things that you bring to sell, and when I went, there wasn't really a line. They give back 30% cash of what they retail your item for, 5% less than Crossroads but on par with Beacon's Closet. -
Review from Terri Y.
New York, NY
7/25/2011
All the negative reviews make this place seem so intimidating... but it isn't! But I do have to say there is one sales person there that just doesn't seem like she wants to be there, don't want to name names, but I'm sure most ppl that visits the store knows who she is. Other than that, everyone is very friendly. I brought my stuff there, expecting to get $20... max. But I got $60! Used the credit and got some awesome stuff. One of the necklace I got there I have been wearing on a daily basis. Totally worth it!!!
As far as their selections go... I don't know. I suppose it depends on the time you go. If you go there on a "lucky" time, there are a lot of great stuff, sometimes not so much. Its like visiting a thrift store. But I love that their buyers are very detail oriented making sure there r no stains, loose thread and the item looks somewhat new when buying second hand items. -
Review from Kate G.
New York, NY
8/28/2011
This is one of my favorite shops in the East Village and I cannot believe it has negative reviews! If people only reviewed this place for their outstanding clothing then it would have five stars, hands down. But people unfortunately seem to be taking it too personally if the staff doesn't buy their clothing so are giving it bad reviews for that. Such a shame! Buffalo Exchange employees buy only the best clothing - top brands, top trends, no stains or damages, so their shop is full of only the best stuff - and at great prices! Some of my top finds there include a pair of sequin shorts ($11), a vintage leopard print dress ($15), and a tan J. Crew tunic ($11). I don't normally care about brands, but I'm pretty sure that J. Crew top goes for like $60.
The one thing I wish I could change would be that they sold more vintage! They are mainly looking for clothing that is on trend or relatively modern, so they don't buy that much vintage, though when they do, their vintage prices are really great! -
Review from Roberta L.
Manhattan, NY
4/2/2012
This place is BULL. I brought in tons of great stuff and they took NOTHING. Then I decided to look around to shop for myself and not was the condition poor and quality poor on most items what infuriated me was the PRICES. Total consignment store prices. I saw one nice skirt.. Lots of old not VINTAGE crap. Not latest styles. You're better off getting off this bandwagon and visiting your local charity goodwill or salvation army...not to mention hospital thrifts.
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Review from Yelena K.
Woodland Hills, Los Angeles, CA
4/11/2011
My least favorite location. The store is small and ALWAYS crowded. The racks of clothes are close together yet very picked over and sparse. EVERYTHING is a size small. The M/L section is practically nonexistent, with a few worn pieces hanging crookedly here and there. The staff is very apathetic and kind of ignore you. I don't want to beg for permission to please please use the fitting room.
There are more blue tag items (new items bought in bulk from another retailer by the company) than unique, second-hand "exchange" pieces, which is what I look for at this store, obviously.
The selection is meh, at best. I found a couple of things I kind of liked, but not enough to stand in line in a crowded store with people shoving and then deal with rude staff to buy. I come back every once in a while, hoping for a change, but always leave thinking I should have known better.
Ugh. -
Review from Tom B.
Los Angeles, CA
1/14/2012
Out of all the Buffalo Exchange locations in Manhattan and Brooklyn, I was most pleased by the selection and prices at this location. They seemed to always have exactly what I wanted and in the sizes I needed as well. The staff were all very friendly and welcoming and while it is a little bit cramped, I feel its totally worth it.
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Review from Jane K.
12/28/2010 5 Check-ins Here
While I rarely find anything particularly interesting at this store, it's an easy place to stop in to browse when you're in the area. Plenty of lightly worn used tees, sweaters and jackets. The boot selection can be on target if you're lucky and they've got just about every piece of costume jewelry sold at Urban Outfitters 2+ years ago. During the weeks approaching Halloween it's worth an extra browse for deals on random costume accessories.
On the flip side, Buffalo Exchange is also one of the easiest places to sell clothes in the city. While you shouldn't expect to walk away with much, it's a step up from leaving the stuff next to the trash bins. And though they're a picky bunch, if you bring some good labels, in line with the season and in good shape then there's a good chance they'll go for it. You get 30% of the selling price if you opt to turn it in for hard cash and 50% if you want to exchange it for merchandise. Brought too much that they don't want to buy? They'll take donations so you don't have to trek those Osh Kosh Bigoshes back uptown.
One person's trash is another's treasure -- that is, only if it's deemed good enough by the gods of the goods at BE. -
Review from Kassy M.
1/16/2011 1 Check-in Here
Some of the worst service I've ever received.
Workers are extremely pretentious and unfriendly. A+ for customer disservice.Listed in: williamsburg !
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Review from Melanie S.
Brooklyn, NY
10/9/2010
Oh dear god. This place is a nightmare speaking from both as a customer and as someone who's worked retail the last four years. This place gets two stars and I mean it in every literal sense.
1 star- For the one employee that was nice and polite and who I felt sorry for that he works with such dip shits.
1 star-For having something I could actually use that wasn't broken or ripped in the name of "fashion"
I could never work here and this is coming from someone who designs for a living. If three morons playing around like jackasses in happyland completely ignore the one good worker trying to ask for help, what chance in hell do I have as a customer, had I needed help? Could have been worse. In another hipster store I had been in, the clerks were sitting on the FLOOR and COUNTER while helping customers. Wastes of oxygen.... -
Review from Renvie R.
8/24/2011
This is my least favorite location, as other yelpers mentioned it is always crowded and it's rarely organized, the only reason I gave it a three is because the one time I actually bought something here it was the vintage gucci purse that I have been wanting for god knows how long and it was only for 80 bucks. HOLLA BACK WITH YO WINDOW CRACK (whatever that means but I always say this anyway) LOL.
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Review from Miriam L.
Manhattan, NY
2/25/2011
After checking out the Chelsea Buffalo Exchange, I thought I'd take a look in this one - I was in the area for other reasons today, anyway.
The store is set up similarly and about the same size, but the clothing leans more vintage than the Chelsea location and the patrons lean more hipster.
On the up side, I found some adorable boots, a retro coat, and a cute little vintage cardigan for about $60 total. On the down side, the staff wasn't quite as friendly or helpful as the other store. No one greeted me when I walked in or asked to hold onto the clothing I was carrying around at the fitting rooms. But no one was rude, either.
I'll probably come back if I'm in the neighborhood, but I doubt I'd make a special trip. -
Review from Danielle C.
Seattle, WA
3/12/2011
This place is insanely crowded on weekends. The store is not terribly big, especially with the racks of clothing they have, so be prepared to step aside while browsing to let people through (or be a jerk and just not move).
Merchandise here is so-so, in my opinion. There's an assortment of stuff here for both guys and girls - shoes, jeans, skirts, dress shirts for guys, T-shirts, etc, but some of the pieces I think aren't that cheap - like a trench coat that doesn't have a major label on it going for $50-$60?? Plain white T for $12?? And some reviewers have remarked that the clothes seem to be more hipster, which I could see that being true too.
Anyway. My tendency is to go for cheap designer duds in stores, so if you are like me in that regards, then this place probably isn't the best place for that - although I did spot a New with Tags Burberry skirt for $40 and some Prada shoes lying around for $30 (have you noticed that in any thrift/consignment/second hand stores, there's always that ONE pair of funky Prada shoes that you wondered why in the world they even designed that shoe in the first place?).
This place is fun to browse, especially if you like hipster-y merchandise. Unfortunately, I haven't bought anything from any Buffalo Exchange I've been to in New York, though, and this store is no exception. Maybe if I come back more often, I'll eventually find something! -
Review from Jeanna L.
Brooklyn, NY
4/19/2011 1 Check-in Here
I'm a big fan of buffalo exchanges and frequented a lot of the southern California locations when I lived in LA.
This one def doesn't disappoint. My first visit I left with brand new American Apparel bottoms for a quarter or their original prices and a Marc Jacobs wool vest all under $20 for each item.
Some stuff, like with any buffalo exchange was questionable like a button down shirt with cut sleeved and unfinished hems.
Sifting through the minimal rubble they have is well worth it though. -
Review from Annie H.
7/20/2010
Went there again recently, this time my opinion is set on that THE STAFF IS COMPLETELY UNPROFESSIONAL and the they are NOT running a good business!
Went in to sell something, as for usual they rejected some cute stuff (THEY EVEN REJECTED A DRESS THAT I BOUGHT FROM THEM A MONTH AGO), no matter, I gave the lady my ID so I can get some store credit. Now, keep in mind I've probably gone in to sell like 5 times in 2 months and has used the same ID every single time.
She noticed my ID is expired and said that because of some kind of "pawn shop" law that requires a valid ID, so I should go home and get my passport, or I can take my stuff and come back another day. I told her very frankly that *IF I TAKE MY STUFF HOME AND COME BACK, SOME OTHER BITCH MIGHT NOT ACCEPT THEM! And she sighed and said, ya I know, but I DID, so maybe just try your luck next time.
SEE, there's no system of what they'll accept, even between the staff theres some discrepancies of opinions.... you can get a PMSing bitch one day who'll reject everything, or someone who just got engaged and in general good mood who'll take even some shitty Forever 21 top.
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This place is good to browse and even buy stuff, but def. not to sell! they degrade your clothes and totally snobbishly reject them. I brought in some cute and edgy tops I bought in Prague and Vienna from top European brands, very in style (floral prints, corset tops, animal print, etc.) and they didn't take it because "people want to buy loose clothing now, and not short fitted tops" which is not true. Also, a LOOSE Michael Kors white top is def. not out of fashion!
Also they give you 30% back, which is complete bullshit.
Hire people that actually knows what they are talking about! -
Review from Angela N.
New York, NY
8/21/2010
Read about a place through fellow-yelpers. Brought clothes to sell but they didn't take any of the things I brought with me (a duffel bag, around 10 items, clothes, 2 pairs of shoes and two bags,etc.). I wasn't sure what the guy was doing when he was looking through my stuff but he took everything out, looked at it and fold it up and placed it in a pile. When he was done sorting, he looked at me and said, "sorry, we won't be taking anything today." I was shocked! Especially when I had called earlier that morning, asked about the store, what they were looking for (summer clothes, current store products, good quality items/like-new shoes).
While I founded the staff friendly and helpful, I was completely mortified that my stuff didn't sell. I've learned from friends that it's challenging to sell your clothes but was encouraged by the reviews I read about the place and by the women I spoke with over the phone. Overall, the process made me humble; took me for a loop in terms of questioning if I've lost my sense of style. However, I'll definitely go back for a future visit. I had some standard items with me, and like any store they would rather take inventory of things that are unique, more current (the items I had are things that have been in my closet for a while now, but in very good condition - even the guy said so). I understand. I liked that they had a donations bin, I was able to get rid of some of the stuff I brought with me and not lug it all back home.
Agreed with another reviewer that they were very good with explaining their store policy. If you're thinking of selling, the guy said to me that they usually take things that are: current, things you'll see in stores now, things that you've probably bought a couple of months ago. Also, if you're in their store they have a bulletin board listing things they are currently looking to buy; call them up if you're planning to make a visit and ask them about what they're looking for. Also, major point, you must be 16 years or older to sell, and all sellers need to have a valid ID on them for the process to be made!!! No sense in waiting on that line for a long time and not be able to complete a transaction...well, unless, they just don't plan to buy anything off of you. Ha. -
Review from Baby K.
New York, NY
7/14/2011
They purchased a jersey Walmart sweater from me, but skipped over several nice Urban Outfitters, Madewell, Banana Republic, and Anthopology items that I was sure they'd take...
Next time I'll know to bring in more randomly-labeled Walmart items, ha! -
Review from Kath B.
Brooklyn, NY
5/11/2011
I love in here during the summer time. Great AC. Anyway when you want to donate clothing to them its a easy process. And then you can look at other things and get good prices. A saw a lot of marc jacobs in here.
I got a great black trench coat in here for 25 bucks. Went home a happy camper. -
Review from Isabelle D.
Brooklyn, NY
Updated - 11/12/2011
Still one star for this branch. I've never been back and never will go again. I get creepy-crawlies when I walk past even. Burned too many times! But I did go into the Chelsea branch of Buffalo Exchange last week (which I should and will at some point write a separate three or four star review for) and I had a very surprisingly pleasant experience. The staff were...nice! Really. I didn't sell anything, just bought, so I can't report on that. But I can report there was much more browsing space and I found some really cool chic items in a better condition than stuff generally is at the East Village branch-- so far I haven't found any holes anyway as I have with dresses from EV. Unfortunately, I was broke so I could only purchase two gorgeous dresses (one off the shoulder and one with an awesome asymmetrical hem) and a Rebecca Taylor peach-colored cami for about $54 total (not bad for those finds), but I also decided not to get a Kooba tote at a really good price (I already have a Cynthia Rowley bag in the same color) and a really gorgeous pair of Brazilian booties with buckles (that now I kinda wish I'd gone ahead and gone into debt for).
One of the staff even told me I resemble Liv Tyler, which is an untrue but delightful thing to hear, and, sadly, she then regretted her words, because I looked at her in bemused stupefaction. "You're being NICE to me, but...but...this is Buffalo Exchange. How in the name of all that's good in the universe is that possible?"
I didn't actually say that but a look speaks a thousand words.
Will definitely go back there, to Chelsea that is.
Hmm, might just copy this to the Chelsea branch.1 Previous Review: Show all »
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6/19/2011
Every time I go in there the sales staff are unspeakably rude to me. I have found some good deals,… Read more »
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Review from Jinna W.
Manhattan, NY
1/23/2011
A great place to go if you have loads of clothing in decent shape and you want some ca$h. Cha-ching!
Beware though, the buyers are picky picky picky! It is always awkward watching the ALL-POWERFUL BUYER reject your clothing again and again. "Your clothes are not worthy!"
The store does have a wide selection of clothing, jewelry, and I especially liked their boots. But you will need plenty of time to rifle through the junky stuff. The staff is extremely helpful when you are buying, and will holding your selections while you continue to shop. -
Review from Irene Y.
12/23/2010
I've been to several Buffalo Exchange branches (in CA, MA) and this one is definitely the best. The variety is the most diverse and the prices are the most reasonable. Although there is no guarantee in finding an item that you absolutely need, this store has an excellent selection and I personally had made some to-die-for purchases.
You will have to dig, but if you put in the time you'll likely be rewarded :) -
Review from Keith M.
Bronx, NY
1/20/2010
"High heels aren't in fashion"... that was the line told to the woman next to me. The nerve of those hipsters. Seriously when have high heels not been in fashion? OK well there was that time during the French Revolution... but that was a long time ago. Obviously that sales clerk is a reader of Granola Girl Monthly and not Vogue.
They took most of my clothes. The items they didn't take they said was because Spring was approaching and they wanted warmer weather clothes. Fine enough. What pissed me off was the fact that they tried to give me $6 for my authentic D&G sunglasses... which were in mint condition with the certificate of authenticity. I know they resell for cheap, but come on now. However they took my knock-off uneven stitched D&G jacket. That was my way of sticking it to the man.
All that aside my boyfriend found a cute plaid shirt and a pair of army pants which make his tooshy look delish ;) -
Review from Emma C.
Updated - 10/4/2010 4 Check-ins Here
Obsessed with this place. Retail snobs that are silly enough to pay full retail for must-have-this-season's duds might turn their nose up at this place, but time and again, I find pieces that I love here.
Probably have been here over 15 times in the past 6 months. Almost every visit, I manage to find something I truly cherish.
For Fall, I scored an olive green Miss Sixty jacket for $14, a gorgeous white J. Crew button down with beautiful collar detailing for $19.50, and a perfect-condition Via Spiga tan/olive trench for $45.
I've also spotted pieces from DVF, Giorgio Armani, Marni, Moschino, Tory Burch, Ralph Lauren and an entire RACK of Frye boots (!) but the higher end designer pickin's are a bit slimmer that what'd you find at Tokio 7 or Tokyo Joe. But the prices are also much lower, but you have to have a lot of patience to sort through the jungle of clothing. Shoe selection isn't great, and also you'd have to be Yao Ming's sister in order to see the shoes stacked on the top shelves.
For those that are selling: This BE is very picky with what they buy. They'll only buy the most current fashions and well-known labels. Don't bother coming with your throwback A&F and Hollister gear from college. They won't take it. Also if anything has the slightest stain, rip, tear, or missing labels, they also won't take it. Just an FYI so you don't have to haul five laundry bags full of crap down the subway.1 Previous Review: Show all »
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2/27/2010
If you're looking for mid-end retail brands like Silence + Noise, Gap, Zara, Uniqlo, J Brand/Seven… Read more »
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Review from Lorraine R.
New York, NY
10/18/2010
One of my favorite shops and I'm not just saying it because it's only two blocks from my place. Whenever I go here (and I'm usually in here once a week), I always find something good. Frye boots at 1/4 the price? Yes please!
As for selling my clothes, I've generally had good experiences here. Sure, they're picky about the clothes they take but I've always had success with the stuff I've culled from my closet, so no complaints from me. They're usually looking for mid to higher end pieces and what's selling. Right now, it's all about fall clothes. Also, don't bring clothes with stains or tears in; if you're not going to wear them, what makes you think someone else would pay money for it? Don't bother bringing in basic tanks or tees either.
Overall, if you have the patience, this place could be a real gem. -
Review from Lena C.
Denville, NJ
5/26/2011
I've been a regular customer at this place for about two years. The people are generally nice to you but beware when you sell your clothes. The only two sellers I sell from are Justin and Donald. They are the best sellers because they legit know their stuff. I had an argument because this random girl was selling my stuff and she really doesn't know any brands and it sucks cause you can't choose your seller.
There's this one seller and I think her name is Amy and SHE'S HORRIBLE. I'm sorry girl but you really don't know your shit and she thinks she does. When I first went to her, she didn't know what to price and didn't know any of the brands i brought such as madewell, jcrew and even marc by marc jacobs. she even told me she's from ohio or some random state and she's majoring in fashion. SHE'S HORRIBLE is all i can say. she is the reason why i don't like going to the store because i get so scared when i think she's going to sell from me. girl, you need another job. WORST BUYER EVER. take my advice -
Review from Madeleine F.
Porter Ranch, CA
9/21/2011 1 Check-in Here
I walked in and had to walk right out...it was too crowded..the clothing racks were too close together. It took about 10 minutes to walk from the front of the store to the back. There has to be a better way to organize this placeso its not a clusterf***.
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Review from Bebe M.
Bronx, NY
10/4/2011
I popped into the store a few days ago and I'm glad I did. I left with a polka dot dress, a beautiful sheer orangey dress and a necklace with the words " love" on it. All for less than 30 bucks. I couldn't believe no one picked up the dresses before me as there were so many people already in the shop. I didn't bother looking at the shoes since it started getting really crowded. The staff covering the dressing room wasn't the friendliest person but that didn't bother me.
