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Budget Truck Rental
Category: Home Services Movers Movers [Edit]
5560 W Manchester AvenueLos Angeles, CA 90045
Neighborhood: Westchester / LAX
(310) 670-1744
- Accepts Credit Cards:
- Yes
About This Business:
We are a full service moving and storage company. We can handle any type of move ranging from local to worldwide, office or home, specialty items,… read more »
2 reviews for Budget Truck Rental
2 reviews in English
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Review from Angela O.
6/22/2009
This particular Budget location facilitated my move yesterday with ease and dexterity.
Previously things had gone quite wrong. First, I thought I was borrowing a friend's boss' truck, but that fell through at the very last minute (a Saturday night). Thus I desperately needed a 15-foot moving truck (or larger) at a moment's notice, on a Sunday. Father's Day, specifically.
Few Budgets are open on Sundays, but Manchester was. However, they only had the gigantic trucks, which I neither needed nor wanted to pay for. Nonetheless, we were somewhat desperate, so we made the short haul to the LAX area from Venice.
By the time we got there, someone had returned the perfect truck (nearly BRAND new, might I add), and the workers, Chevelle and the manager, saved it for us without a deposit. They also loaned us a broken dolly, which we couldn't use, so we didn't have to pay for it.
Truly, it was the best imaginable moving/truck-renting experience. Chevelle even dished out free sympathy and coffee. I recommend that if you are moving to or from the west side, you trek up to Manchester for your truck. -
Review from Frank B.
Los Angeles, CA
1/9/2012
I was robbed! I made my reservation 2 weeks in advance to pick up a 24' moving truck from the Sepulveda location. I got TWO confirmation emails saying the usual, "thank you for your business. we'll see you at 'X' time at 'Y' location." Well, I get there, "I'm sorry. We don't carry the 24' trucks at this location. I said, "This is crap. Here. Look on my iPhone right here. The email says to come here." "Yes sir. Sorry. No." Then he sends me to the Manchester location 13 miles away. Now at this point, the only reason I didn't cancel all together and go with U-Haul was because I had movers waiting for me. I return the truck and am told that I have to pay for the 13 miles and the gas. Now, the only reason I picked Budget (originally from the Sepulveda location) is because it was 2 blocks from my move out and in location. 2 BLOCKS! Now, because of their incompetence, I'm paying for the 13 miles they had me go to pick up and return in the first place. Oh yeah, and when I returned the truck and had my displeasure with the woman behind the counter, she said I could talk to customer service. They were closed, so I had to leave a message. Believe me, I left a DETAILED message and got no return call. Nice Budget. Nice.
