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Budget Rent a Car
Category: Hotels & Travel Car Rental Car Rental [Edit]
30 Street Station30th St & Market
Philadelphia, PA 19103
Neighborhood: Chestnut Hill
(215) 222-4262
One review for Budget Rent a Car
1 review in English
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Review from Colleen B.
San Francisco, CA
9/28/2007
Ya know, I wouldn't typically review a car rental place, I mean, you go rent a car, and return it. Done.
However, the most awesome lady in the world works here, I think her name is Michelle, and my God, my credit card company decided I hadn't used my card enough so put it on hold. Who does that?! This was unbeknownst to me, so when my card was continually declined I was at a loss. Plus, there was one of those gnarly voicemail trees where they don't even give you an option to speak to a human and the normal 'tricks' don't work.
I was frustrated and my MomMom was home anxiously waiting for me. What was I going to do?
Other people came in to pick up their cars and the woman calmly says I should put in the wrong credit card number over & over and wouldn't you know, it worked! A human came on the line and fixed me up!
Then she gave me a free upgrade (I think) from a compact to a dauntingly large jeep truck (I'm sort of miniature) which was the source of many jokes with my family.
If you need to rent a car from a seriously helpful person, this is the place!
