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Buca di Beppo
Category: Restaurants Italian Italian [Edit]
1249 Howe AveSacramento, CA 95825
Neighborhood: Arden-Arcade
(916) 922-6673
Announcement
Holy Cannoli, You Graduated! Celebrate at Buca! http://www.bucadibeppo...
- Hours:
Mon-Thu, Sun 11 am - 10 pm
Fri-Sat 11 am - 11 pm
- Good for Kids:
- Yes
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Attire:
- Casual
- Good for Groups:
- Yes
- Price Range:
-
$$
- Takes Reservations:
- Yes
- Delivery:
- No
- Take-out:
- Yes
- Waiter Service:
- Yes
- Outdoor Seating:
- No
- Wi-Fi:
- No
- Good For:
- Dinner
- Alcohol:
- Full Bar
- Noise Level:
- Average
- Ambience:
- Casual
- Has TV:
- No
- Caters:
- Yes
- Wheelchair Accessible:
- Yes
194 reviews for Buca di Beppo
Review Highlights
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"The prosciutto stuffed chicken is amazing." In 3 reviews -
"...favorite thing to go here for is the Apple Gorgonzola Salad." In 4 reviews -
"...this place the italian food is great, and portions a huge." In 12 reviews
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194 reviews in English
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Review from Michelangelo S.
Seattle, WA
4/1/2012
My favorite Italian spot in Sacramento
SITREP
I seriously have to give it to Buca di Beppo. It is the BEST large Italian establishment that I've ever been to. I will get to a review of the one in SF as well, but I will say the same about that one that I say for the one here in Sacramento, that the staff rocks, the food is fantastic, the space is amazing for large large groups as needed, and the cost - when you break it down amongst everything - is so reasonable.
THE SETUP
Right off, I have to give kudos for the novel idea of doing family-style size large dishes. Whether spaghetti & meatballs, manicotti, eggplant parmigiana, etc. etc., they have it all here.
THE STAFF
I love the peeps that work here, and I have to give a special shout-out to the outstanding "Chefery" (Jeff the Chef!) and Veronica (the hostess with the mostess) for all they do to pull together an awesome meal.
THE LOWDOWN
Buca di Beppo is my go to place for Italian cuisine when you have the "big group" with ya"! -
Review from Dr. Catherine L.
Moreno Valley, CA
3/9/2012
My many friends and I were seated upstairs in a semi private area. The chairs were lovely, such a different feel.. As if we were in Italy. he he
The set up and all the displays, portaits/pictures on the walls were amazing. I felt myself staring everywhere and looking at all the images hanging on the walls. It makes one feel like they are in an actual Italian family home eating wonderful Italian food. Yes, the food was delicious. HUGE portions with excellent prices. The service was good, our waitress was attentive. Afterward, we had to go boxes for all the many left overs that we had. Very cool!
MY ONLY ONE "ERK"... was the pope head in the middle of our table... As if everything around us did not already SCREAM the Vatican and Catholicism... but the POPE'S HEAD in the middle of the table, was just creepy to me... His eyes.. piercing and disturbing.. I had to turn the head so it did not face my direction as I ate. ::shivers:: -
Review from Lauren H.
Sacramento, CA
3/7/2012 1 Check-in Here
This wasn't my first trip to Buca di Beppo (I used to frequent the San Francisco location a bit when I lived there) so I knew what to expect. I was NOT disappointed!!!
Good food, very attentive waitress. A bit pricey but the HUGE portions make it worthwhile. I'll definitely be back to Buca! -
Review from Janelle C.
Folsom, CA
5/18/2012
Went here for lunch today...granted with a group but we are a pretty with it and hungry group. The food was WAY substandard! The salad was a total waste of time and money; the soup okay but very small portion for the money; the pizza was soggy and the service just plain sucked. Two hours in we all left feeling ripped off, unsatisfied and well, like having a decent lunch somewhere else.
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Review from Karen S.
2/28/2012
So, so unimpressive.
From the second we stepped inside it felt odd.
We were walked to our table via through the kitchen... which was kind of awkward. I don't really care to see the kitchen, and I think it's odd there's a table of people eating along the walkway and I can stare at them like a circus show while I'm escorted on by...
The lighting in this place borders a terrible bright doctors office. Can lighting, low ceilings, and knickknacks all over the walls... Also the laminated red and white check table-cloths were a turn off.
I had no idea what to expect from this place, but it was a lot less impressive than I was hoping.
Maybe the fact that we were seated in a room; then a party of 10 people with drinks in hand were seated in the same room killed it... it was just loud, obnoxious and not enjoyable.
Our server was fine, nothing special. I asked if they had hot tea; was told "yes" and said "okay, I'll have hot tea" .... never got offered more hot water for a second round. Never really had actually conversation with said person... real robotic.
Our server explained the sharing of dishes... we got the plate that had four different items... ravioli, filled shells, chicken canelloni and something else. We also ordered the small side of broccoli; for $7.
The entree was something like $16/$18... I could have eaten the whole thing myself if I was hungry enough, and the $7 of broccoli would be what I would eat as a side myself. It was prepared with garlic and red pepper flakes, pretty tasty, but geez. I couldn't believe the skimpiness of the dish.
We weren't necessarily ignored or anything, and the food wasn't bad... just not very good. The pastas all tasted the same and were on a bed of some tasteless red sauce. No fresh grated parm offerings here.
Ambiance is a big deal for me and this place just didn't cut it.
I had never thought about leaving a restaurant and asking for my food to go; but I asked my date if he was interested in leaving, that's how awkward this place was for me.
Never again. We spent $40+ on a lackluster meal that didn't include appetizers, adult beverages, or dessert. -
Review from Thanh B.
Sacramento, CA
2/12/2012
Every one of my friend seems to be in love with this place so I decided to try it out for myself.
When my best friend and I first got there, we had to wait 5-10 minutes. It didn't bother me until we were led to our seat and I've seen how many seats were actually available the whole time.
We were looking at the menu for a little while. And a little while suddenly turned into a loooooooooong while for we were LEFT there by our waiter.
I had to actually get up to look for him. He did apologize as he then took our orders. I believe I got the Chicken Parmesan, an Italian soda, and a small salad.
5 days later, our food came out. After I went and got someone who appears to be manager to ask about our foods.
Let's just say it was not worth the wait.
They did apologize for the inconvenience and gave me my salad and Italian soda for free, but that's not even the point. It didn't change how my food tasted or the fact that my best friend and I had to wait an eternity for our foods when it didn't have to be that way. -
Review from Samantha D.
Winton, CA
4/25/2012
Great food, great atmosphere, great staff. My mom and I went there finally after years of thinking about it. Everything is family style which is really nice. We started with a "small" Apple and Gorgonzola salad which could have easily fed 4 people and my mom and I got full eating it. It was so good though. We also had the "small" prosciutto stuffed chicken breast and OMG it was so good. Again, too much food so I got to take it home and share with my sister who didn't get to come with us. We will definitely visit again, with a larger crowd because it would be so fun and this place is setup for a small intimate meal or a large family gathering. Very reasonable prices and we had a coupon on top of it. The best Italian chain I have ever been to, by far!
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Review from Sean M.
Updated - 1/21/2012
I picked up lunch for my sales guys today. I got their Penne San Remo and Penne Arrabbiata which is one of my favorites. It's rich in flavor with a tad of spice added to it. And I tried something new...called Bucatini Ala Enzo which is basically a Pancetta and fried prosciutto with sautéed button mushrooms and peas tossed with Bucatini pasta. Never heard of it? Bucatini pasta is is a thick spaghetti-like pasta with a hole running through the center. The name comes from Italian: buco, meaning "hole", while bucato means "pierced". Bucatini is common throughout Lazio, particularly Rome. It is a tubed pasta made of hard durum wheat flour and water. I thought it was delicious and everyone else loved it too.
Of course, the food is ALWAYS good. But I want to give a shout out to Alisa, the girl working the to-go counter. She's always super-friendly and makes sure everything is perfect with my utensils, plates, napkins, plastic-ware, etc. It may not seem like a big deal, but as you know, it's the little things that can make all the difference between a good restaurant and a great restaurant! Buca di Beppo of Sacramento is the latter of the two.
Oh, and by the way...those 3 dishes I ordered "small" sizes from the dinner menu, and so far it has fed 6 of us with no room for desert and there is plenty of left-overs. :)Listed in: Good for Groups
1 Previous Review: Show all »
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11/12/2011
Buca di Peppo is one of the best Italian food restaurants in Sacramento, chain or not. I've only… Read more »
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Review from Lynda L.
Los Angeles, CA
5/21/2012
I went here over the weekend with a group of people. My friend had made reservations and raved about the place so I expected the food to be better than normal. When we entered the restaurant, I noted the decorations and the overall atmosphere of the place. It seemed fun and lively. We quickly found out that we would be seated upstairs. While walking, we encountered various wait staff with arms full of either used or unused plates walking up and down the stairs - something I found truly impressive given the hard task of balancing. We were seated with another party so it was a little crowded but nothing unbearable. Our waitress was really nice and informed us that the entrees were all meant to serve more than one person. For instance, ordering a small would actually feed 2-3 people. As a group of nearly all couples, we decided to have each couple order an entree and share it with everyone else. As an appetizer, we started off with Fried Mozzarellas with marinara sauce. Everyone in our group agreed that it was delicious. When we finished we waited a bit longer than normal for our entrees. However, this was likely due to the fact that there were larger groups than ours throughout the restaurant. I had ordered the Linguine Frutti Di Mare and its presentation looked wonderful when it finally arrived. However, I noticed that the clam shells actually had very little clam inside of them. When I tried the food, I found it to be very bland. I had to add more Parmesan cheese, salt and pepper to make it decent. At first, I thought it was just my plate but when I tried the other pasta dishes (Penne San Remo, Chicken Carbonera and Spicy Chicken Rigatoni) in our party I encountered the same problem. Everything was bland. We ALL ended up having to re-season our food. I honestly wanted to like this place but other than its great service and lively atmosphere, I can't imagine myself returning any time soon.
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Review from Vicky Q.
2/22/2012 1 Check-in Here
The food and service was way better in Roseville than in Arden.
The main thing that ruined it was our waitress. She was extremely rude. Just because we have a big party doesn't mean we need to order 10 dishes, especially when their portions are huge. She basically tried to force us to order more things and when we said that was it, she said "alright" in a sarcastic tone like we were doing something wrong. I don't appreciate at all.
We ordered the prosciutto stuffed chicken (pretty good), stuffed mushrooms (loved the pesto sauce), lasagna (good), baked rigatoni (not as good as Roseville), and the supreme italian pizza (ok).
I think the service was what really turned me off that I probably couldn't enjoy the food too much. Next time I'm going to Roseville only. -
Review from Molly C.
Elk Grove, CA
4/21/2012
Taking down my bad review and adding a couple of stars because the general manager went out of his way to makes things right when I emailed about a (hopefully isolated) negative experience. Every other time we have had a great time.
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Review from Samantha L.
Sacramento, CA
1/3/2012 1 Check-in Here
I don't think I, myself, have ever actually chosen to go to Buca di Beppo, but my family seems to like it a lot, so we end up going every now and then. But I think that our last visit, on a Sunday evening around 7:00 p.m., may be the last for a while.
I'm consistently impressed by how the place is always so busy; I don't get it. The restaurant itself is pretty large and somehow, it always seems full. We waited for about 5 -10 minutes to be seated. Once seated though, it took another 10 minutes for our server to actually come to the table and greet us. When he did come, he took our order. We ordered a small appetizer and small pasta dish for the four of us. The menu says each small serves 2-3 persons. We tend to not eat that much and a small appetizer and small pasta has always seemed to work for us in the past. But after ordering, the waiter kept insisting that we needed to order more and that it wouldn't be enough food.
5-10 minutes after ordering our food, we were given some cold bread and olive oil. The waiter didn't ask us if we wanted the balsamic vinegar (which we like) or how much, so he put a really tiny drop. We just got up and got the vinegar to add ourselves. The appetizer then came about 10 minutes later. We ordered:
Small calamari ($11.95): it is about average-sized for an appetizer. They give you a couple of "leg/tentacle" pieces and mostly rings. It was fried to a light golden color and served with a nice marinara sauce.
After finishing the appetizer, the waiter came by and exchanged our plates and silverware for the main course. One of the plates was dirty with food remnants on it. The waiter took our plates away but left the empty calamari appetizer plate on the table. Our food then came a couple minutes after. We ordered:
Chicken Carbonara ($18.95): it was plenty to feed the four of us. It's long noodles in a creamy white sauce with peas, chicken and prosciutto. It was pretty tasty; but there were some inconsistencies, as some pieces of prosciutto were very crispy and some were soggy. Still good overall.
We got a couple refills on the bread during our visit; but not once did our waters get refilled (and the cups were empty most of the dinner). Overall the food is decent but the service needs improvement.
Notes:
-They have plenty of parking in the shared lot.
-Family styled dinners. -
Review from Christina D.
Sacramento, CA
2/10/2012
Yum. Lets just say.. I love the food here. Definitely try to come here as often as possible. (: Bring lots of friends because it's family style.
The Penne Basilica is one of my favorites. Must get!
Service is alright here. You can't expect the best because they're busy and I totally understand that they can't give everyone the most amazing service ever, considering the fact that each table averages about 5-10 people. -
Review from Nguyet D.
We decided to come to Buca because we wanted pasta for dinner. It's about 830pm and the restaurant wasn't crowded at all.
We ordered drinks and fried calamari. Our waiter said the appetizer and entrees small size feeds two people. So he questioned us when we decided to order lasagna and Fettuccine Supremo too. They end up running out of the lasagna, so didn't wanted anything else. The description makes the food so good, but WRONG!! It taste like pasta from the freezer aisle at the supermarket.
I can make it better, especially for a bill over $40 for one appetizer and one entree. I was very disappointed with the quality of the food and the service. It was very slow and our waiter didn't have to wait on anyone. I think he kinda forgot about us. -
Review from Wayne L.
3/19/2012 Seated via OpenTable 1 Check-in Here
The food is always awesome here and the service fantastic - not as awesome or fantastic as my baby, but better than most and a good place to take the love of your life on a rainy day. The booths are private, cozy, and romantic and the food is great. Not as great as my sweetheart, but great for an Italian menu. I would like to return someday with my Hunny, she's 5 Star...
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Review from Stephanie D.
Sacramento, CA
1/25/2012 1 Check-in Here
Could be better. I was really excited to go. I received an ad from them in the mail and signed up for the email coupon offers. The food sounded good.
We went middle of Sunday afternoon, around 3pm and figured we'd beat the rush and not have much of a wait. I lost track of time standing around the small entrance, crowded with other customers waiting for a seat as well. Finally when then brought us to our seats, we passed by many empty seats. It appeared they were just waiting on more workers to show up. They seemed pretty disorganized. I would rather have been delayed at my table than having to stand shoulder to shoulder out front.
I was surprised to find out the meal is served family style and not individual plates. Seemed a bit overpriced for what you get, but it was tasty. -
Review from Mary R.
Carmichael, CA
2/29/2012 2 Check-ins Here
Never really sure how I ever end up here. If it wasn't for the Pope Room there would be zero appeal to this place.
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Review from Tiffany A.
Sacramento, CA
9/26/2011
Never a bad experience here. The food is good & the price isn't bad because the serving size is always huge. Lately, I'm attempting to try something new each visit... so far I've had the spaghetti marinara, fettuccine supremo, lasagna, chicken carbonara, mozzarella garlic bread & cheesy bread florentine. No complaints about any!
Don't bother ordering the garlic bread because they give you the same bread for free! Save your $10. -
Review from Kellie P.
Sacramento, CA
12/14/2011 Seated via OpenTable
This trip to Bucca on Howe sucked!
The food tasted like it came from Stoffers....the usually awesome garlic mashed potatoes tasted like garlic infused wallpaper glue....
And I paid $78 to eat horrible food...ugh!
The only redeeming thing was our server Bryan...
Awesome guy!!
Bucca.....I won't ever be back...you seriously lost a good and long time customer...and no more recomendations to friends either... -
Review from Vicky T.
10/23/2011
Buca is probably my favorite chain Italian restaurant. The servings are huge (designed to be family style) and the service is consistently competent. My boyfriend and I ordered the Penne Arrabbiata, Shrimp Fra Diavolo, and Margherita pizza. Unfortunately, the Penne Arrabbiata, the dish my boyfriend judges every Italian restaurant on, was essentially flavorless (we took it home for leftovers and added our own seasoning). Thank goodness for the other two dishes.
"Let's go get that authentic Italian food!" This is what I hear from my sarcastic, mocking boyfriend every time we pass by a Buca. Yes, yes, this place isn't "authentic" but did it ever claim to be? -
Review from Tri V.
9/29/2011
Always heard this place was good but never tried it. We ordered a supremo pizza and gnocchi telefono. The pizza was very good. I was surprised because I made pizza for quite a few years when I was a teenager and didn't think anybody made anything significant. It was the blend of specialty meats and cheese on top of this pizza that made it so good. The gnocchi was what I was craving for also. Potato stuffed dumpling pasta in their sauce was very delicious. I only wished they used sweet potato in their gnocchi.
The service was on par. The hostess walked us through the kitchen. The restaurant is very elaborate with the over 2000 pictures on the wall (i was told). All of which made the restaurant better. A couple of old fashioneds and accompanied by an old friend made it a good dinner.Listed in: The Vegetarian Option
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Review from Penney P.
Citrus Heights, CA
2/14/2012 1 Check-in Here
Always love this place ! Food is always remarkable ! Just a lil loud for my family. Also wish the waiter new at least 1 other thing to say besides "no problem " was quite annoying !
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Review from Emma D.
Elk Grove, CA
4/14/2012
This use to be my favorite place for Italian food, but for the past year or two it just hasn't been the same. I remember when they use to give you WARM bread, but now it is cold. Although I really enjoy the ambiance of this place so I still find myself coming here whenever I am in the Arden area. Their portions are huge and the price is reasonable. They also have friendly waiters and waitresses.
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Review from Devo S.
6/18/2011 1 Check-in Here
We haven't been to Buca di Beppo in a while, but with a $10 coupon and $25 gift card, we figured we'd give it a try. Plus, it's part of Open Table, so I got 100 points for the reservation (yay!).
In short, this was a wonderful experience. The host/manager talked football with the hubby (Raiders vs. Patriots fan; fumble talk, blech). We were seated almost immediately, and had plenty of time to look over the menu. We settled on Chicken Limone and Stuffed Shells, with a carafe of sangria. Let's just say, excellent choices all! The Chicken Limone is so lightly battered, combined with the light lemon sauce and capers, it was delicious. The stuffed shells, six in all, were large and filled with yummy spicy italian sausage and a delicious marinara sauce. Lastly, our sangria was wonderful.
All in all, this was a great reintroduction to Buca di Beppo, and we will now make more of an effort to eat here. I encourage other folks to eat here at well. I seriously doubt you will go home disappointed or empty handed! -
Review from Tu H.
Elk Grove, CA
10/13/2011 1 Check-in Here
Egh. Is that how you spell it? Eh. I think that's how you spell it? Pretty wack here. I liked this before and I remember having way better tasting food. Sadly, times must have changed. The economy. I blame the economy. Cheaper ingredients. Cheaper labor. I'm just guessing.
Food: The portions here are big. Well it's a family style restaurant. Order a dish and just share with everyone. It's fun and a really good idea. I'm only used to eating like that at Chinese restaurants. I had a lot of dishes and by far the best was the crusted chicken and spicy chicken pasta thing. I don't really remember the names because the food was not that good. The other dishes were bland and all tasted the same. Big disappointment. But hey, what can you do? One big issue I had was with the "lobster" appetizer thing. It's suppose to be a lobster dip with bread. The thing tasted like nacho cheese. Psh....BS.
Staff: Friendly and very welcoming. Italian hospitality. Nice.
Cool Plus: Two story restaurant with an optional table in the kitchen. Yea, you can actually have dinner in their kitchen. Pretty neat I must say.
Final Verdict: This place deserves a 3 star no doubt, but the most recent visit was a mere 2 star. Maybe a bad day for them? Maybe. But hey, I'm a nice guy sometimes...I'm coming back and hopefully the 3 stars stand, if it sucks, I'm making this place a 1 star. Go big or go home!!!! -
Review from Jocelyn C.
Oakland, CA
2/10/2012
I went to this location & our server was the best. I asked for like a mocha type drink & he said they didn't serve that kind of drink, but would whip something like it. He went out of his way to do that for me, not only because of customer service, but because he said he used to work at Starbucks, so he would figure something out with the stuff Bucca had. He was a nice & funny guy & me & my friends gave him a nice tip. Bucca's food will always be great, no matter which location you go to. A SMALL bowl can share 2-3 people. Imagine what the LARGE bowl is like. Haha. This includes the salad too. I don't go there often, because I only like to go there on Occasions, like birthdays, anniversaries, etc. Also, because its pricey, but its worth it!
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Review from Jason R.
Plymouth, CA
4/6/2012
The food is fairly good, the decor a bit kitsch but fun, the guests ... noisy! This is a place I'd go with a large family or group, in my experience it is not a good place for a date.
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Review from Jr A.
Sacramento, CA
2/12/2012
Last night our family had dinner at Buca di Beppo for a very special occasion. Although we had to wait a bit longer than we would have liked to, we understood because it is valentines weekend and the place was clearly packed. The managers were very polite and professional especially at the front desk and in the dining room later on. They even handed-out tasty pizza to everyone waiting in the lobby! Free!
Immediately upon being seated our waiter, Eric B, really made us feel like family! He told us all about the family style way of doing things and helped us with all our questions! He sold us on a few tasty cocktails including the Mediterranean Orange which he said was made with skyy vodka, lemoncello, midori and oj. It was sooo good. The bussers were also really helpful!
Dinner was a very tasty, the food was definitely better than most restaurants. We had a bunch of entrees, pastas, and side dishes that were recommended. It was hot and yummy! Later on, we were convinced into finishing dinner with some tirimisu and kalua-coffee :) It was very good also.
Overall, we had a great time at buca. The food was tasty and fresh. The service was outgoing and professional, really making the night a special experience! -
Review from Miki S.
Sacramento, CA
10/13/2011 1 Check-in Here
Pasta...
Anyway, obviously cost effective unless you aren't sharing. Huge portions. I must say the lasagne was impressive. -
Review from Monica M.
Stockton, CA
12/18/2011
Woe.......heaven on a plate!!!! I was just getting slapped left and right with amazing food. We ordered different food and had a total of about 7 different family style choices on the table. we had the french bread for starters with the evoo and balsamic. we moved on to appetizers we ordered the pizza margherita omg just plain stupid. for our party to share we ordered Ziti, Raviolli and Lasagna and chianti braised shortribs....Oooohhh wweee. Bomb. What was even better wasthe atmosphere because were loud the server made us feel like family...For sessert we shared tiramisu, canoli, cream cake..whooo wee.... at that point were put to bed. Rediculous and i would do it again anyday. Love... Love... Love ...Bucca di beppo.
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Review from Amanda R.
Sacramento, CA
10/28/2011
This location actually deserves a negative rating but that doesn't exist (lame!)
Holy crap. Where do I start? I have been coming to this Buca location for over 4 years for take out only (I had lived 1 mile away from this location back then)... I remember their pizzas were once really good and served hot, the service was always great and speedy and I had never had any problems with my orders. I would bring in coupons for my take out and they were always honored. No questions asked.
Well, that was until today.
And it is the reason why I, once a loyal customer, will NEVER be coming back.
I ordered a large pepperoni pizza around 4 to be picked up around 430 so I could watch game 7 of the MLB World Series with friends. I bring my printed coupon with me and head over to Buca. I get there at 445 and there is a lady waiting in the pick up window and I had to wait over 10 minutes for them to finish before I was able to get to the window. I tell the young lady that I was picking up my pizza, hand her my coupon and was immediately told that they do not take these coupons. Puzzled, I asked why and she said that they just don't even tho there is no restrictions printed on them and they were the same ones I have been bringing in for years. Angry, shocked and hungry, I give in and pay. I leave and drive down the street heading home to watch the game. I decide to take a bite of the slice and when I touch the pizza, its cold!!! WTF!!! I did not drive 20 minutes away to take home a cold pizza.
I head back and have to wait in line yet again and explain my issues to the girl working the window and she calls over her manager. I explain the issue, says she can have the pizza made again (which will take a fast 7 minutes) and she instantly takes the pizza out of my hand and walks away with it, not saying another word to me. I decide to sit down on the bench in their "waiting" area next to two other people waiting. I over hear that the woman to my left (who was the same woman who was in front of me when I first came in) has been waiting for her to go order for 30+ minutes and the guy to the right of me had been waiting for 45 minutes even thought they had both called in their orders ahead of time and were told when their food should be ready!
The manager comes back and gives me my pizza and tries to send me on my way. I ask her if there is any sort of compensation that I can be given for my inconvenience of not being able to use my coupon and for being served a cold pizza. She told me that my coupon could not be accepted because it was not an actual coupon (which it was... I read the fine print over 4 times) and it wasn't a coupon from their email promotion. I tell her that the coupon that I gave her was from the email and she practically tells me, in a subtle way, that I am lying. She then tries to get me to sign up for their email club (which I am already spammed crap by them every week) and inform her that I don't want to sign up again and she gives me the oddest look and asks me why I don't want to sign up and keeps telling me how the coupon is not legit... blah blah blah. At the last minute she shoves the pizza box in my arms telling me in a belittling condescending way "here is your $10 back, here is your pizza, enjoy your game and hope to see you soon".
I have never been treated so crappy by a manager before. I don't know if this lady had a bad day or what but I hope that she is not like this to all the customers that come in because treating a loyal repeat customer the way I was treated is bullsh*t!!! I am now washing my hands of this company and will be supporting local Italian/ pizza restaurants.
It was nice knowing you, Buca. -
Review from Gin M.
Oakland, CA
3/26/2012
If you like crispy eggplant parmagiana, don't miss this place. We always get an order with a small salad and small side spaghetti and this feed three of us well. I can't find another place that serves such wonderful eggplant parmagiana.
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Review from RoseMichelle M.
San Jose, CA
4/28/2011 1 Check-in Here
PROS: I always order the limon chicken with extra capers, cheese ravioli in meat sauce and the fettuccine alfredo. I've never had a problem with that as my order.
CONS: My friends ordered other noodle dishes and they all tasted the same. Some of the noodles were undercooked. Service at this Sacramento location blows. This place needs to hold a class for their waiters on how to act towards their customers. A friendly smile and polite reply will get you far. -
Review from James N.
Sacramento, CA
3/1/2012 1 Check-in Here
I rather drive to Roseville's buca di Beppo. Why? Because the girl here was rude. I came with my lady's family for her bday. We didn't order a lot of dishes because we know the portions are huge. The waitress kinda gave us a smug look and response when she asked us is that all you're getting and we said yes. We're little Asians and can't eat as many carbs as you do. It kinda seemed like she acted like that because she thinks it gonna affect the tip that was already gonna be charged on the bill. The only thing that was gonna affect her tip was her attitude. I've worked at a restaurant, and my girl's dad works at a restaurant and we know how important tips are, but it doesn't give her any excuse to act like that. Even after all that rudeness my girl's dad was gonna leave her an extra tip and his daughters made sure to snatch it out of his hands and put it back in his pocket so that she would get the message. I hope the message was received.
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Review from Christi C.
Fairfield, CA
12/28/2011 1 Check-in Here
We had so much fun here! It's family style and you get quite a bit of tasty foods. Id like it for a rehearsal dinner or Sunday night dinners.
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Review from Blake C.
12/15/2011 1 Check-in Here
This place is great for families and work get together's. When you walk in the place doesnt look that big but once you get seated and take a walk through the kitchen you realize how big this place really is with upstair and downstairs seating. Even though many may think the wall decor is a bit tacky, yes there is a picture of a baby peeing, weird! Anyway, you can order family style with most items feeding up to 6 people, or small style with those feeding up to 3 people. Expect to spend about $20-$30 a person here but its well worth it. You gotta try their pizza and pasta as its the staple of this place...of course it is...its an italian restaurant.
Come hungy and you will leave happy and full. Bring elastic pants or unbuckle your belt!
I personally love this place and the food is great and you should always try this place at least once. You are sure to come back. Most italian places serve the same bland italian food with the same bland marinara sauce. Not here, everything is made fresh and they go over the top with the serving. You get your money worth! -
Review from Pam H.
Redwood City, CA
7/17/2011
We were on our way to Applebee's for dinner and saw Buca di Beppo while waiting at a turn signal and decided that sounded much better than Applebee's! We had plans to go dancing after dinner and we were planning on meeting a friend around 8pm. We didn't want to be late, so decided to eat at the bar.
The bartender was very friendly and was eager to serve. We decided to order a pizza since the dishes at Buca are meant to be served "family style" - which means large portions. The pizza was delicious!! The small was just enough for us and we were very happy with our choice!
We had not dined together in a Buca before, although I have with friends and we have used Buca for catering with great success.
We would definitely consider dining at a Buca again. -
Review from Katrin L.
Sacramento, CA
1/1/2012
The first time I had Buca di Beppos was as take out 3 years ago and I really liked it. The second time I went was this week and it wasn't how i remembered it. It just did not taste fresh. It wasnt good but it wasnt terrible, just so-so. Another problem was that the garlic parmesean bread was $10 and some change. 10 dollars for garlic bread is a little excessive, maybe they over charged me. Overall, the quality of food did not match the price of the food.
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Review from Paul D.
Pleasanton, CA
6/4/2011
Two of us came to this restaurant because my friend lived in Sacramento long ago and remembered it. We didn't realize that it was family style. Due to my friend's dietary restrictions that meant we had to order one thing and share it, so we decided on a pizza Marguerite. It was the worst pizza I ever ate -- undistinguished sauce, moz, and basil, with a disgraceful crust that showed a complete ignorance of baking basics. Hard, chewy, no flavor development in the dough, almost unleavened even. My friend chewed on but I begged for mercy and asked for a plate of spaghetti -- about which all I can say is that the pasta was cooked correctly, but again a sauce that had nothing to recommend it; it could be it was just canned marinara. It was served without garnish, no fresh parm, herbs, nothing.
The decor is eclectic, intending to be fun, but would possibly be offensive to conservative parents. Also I passed a table on the way to the bathroom with a transparent box containing the bust of a previous Pope as a centerpiece (!?) -
Review from Anji W.
12/5/2011
This place is good for big groups because the dishes are humongous. The food here to me is okay. The service is good. I enjoy the drinks here and they have their own parking lot. The only thing I really like about this restaurant is all the decorations and pictures.
