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Buca di Beppo
Category: Restaurants Italian Italian [Edit]
412 E Flamingo RdLas Vegas, NV 89109
Neighborhood: Eastside
(702) 866-2867
Announcement
Holy Cannoli, You Graduated! Celebrate at Buca! http://www.bucadibeppo...
- Hours:
Mon-Fri, Sun 11 am - 10 pm
Sat 11 am - 11 pm
- Good for Kids:
- Yes
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Attire:
- Casual
- Good for Groups:
- Yes
- Price Range:
-
$$
- Takes Reservations:
- Yes
- Delivery:
- No
- Take-out:
- Yes
- Waiter Service:
- Yes
- Outdoor Seating:
- No
- Wi-Fi:
- No
- Good For:
- Dinner
- Alcohol:
- Full Bar
- Noise Level:
- Average
- Ambience:
- Casual
- Has TV:
- No
- Caters:
- Yes
- Wheelchair Accessible:
- Yes
73 reviews for Buca di Beppo
Review Highlights
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"Everything was served family style on huge platters." In 4 reviews -
"...great service and this made our meal much more enjoyable." In 3 reviews -
"The Tiramisu is very "rum"ified." In 4 reviews
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73 reviews in English
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Review from Bianca R.
Las Vegas, NV
5/21/2012
I think Buca is actually a pretty great place as long as you follow the formula:
Bring online $10 off coupon
Bring a good group of friends who will share 4+
Be flexible
Ordered cheesy garlic bread, meaty salad, two types of rigatoni, eggplant parm, and proscuitto stuffed chicken. Only leftovers for one serving of pasta. Success! Everyone was happy, full, enjoyed making fun of the creepy rotating Pope head on the table for sharing, and were well catered to by multiple staff. My water was always 1/2 full :) Final tab under $20 a person with drinks and over 20% tip (they don't add gratuity too which I love!)
Music was the perfect level too which I don't think should be undervalued. No shouting to be heard but not so quiet the whole restaurant could hear our conversation. Buca can be a good time as long as you come prepared! -
Review from Angeline R.
Las Vegas, NV
4/2/2012 1 Check-in Here
This is a very sad moment for me, because this is the first one star I have given to any restaurant. However, as sad as it is, it can not be avoided. My boyfriend and I have been coming to this Buca di Beppo for a while now, and every time we come the service gets progressively worse. Yesterday, he decided to take me out as a surprise dinner date.
Upon arriving, we were seated the the waitress came to our table to take our order. We ordered our drinks and ordered the pasta that we love so much, the Penne Arrabiata. After we ordered the waitress gave us an attitude and look as if saying, "is that really all you're going to order?" We just smiled at her politely, and eventually she went to put our order in. Although it did seem kind of rude, we just brushed it off because they were pretty busy that day.
One of the things we love most about Buca is the bread. After placing our order, we waited patiently for our bread. Sadly, it never came. We saw that same waitress bring bread and attend to everyone else's table but out own. The only time she came by our table was to bring out our actual meal. The penne arrabiata was good as always, but sadly not even that can make me give this place any higher of a rating.
Besides the lack of bread, our cups of water needed to be refilled and not once did she come by to check on us. I even made eye contact with her a few times and tried to get her attention, but she never stopped by our table to check on anything. My boyfriend, who was at the edge of the booth even drank all of his water and placed it at the edge of the table to see if anyone would notice, but no one did.
Sadly, the dinner at Buca was definitely one of the worst dining experiences I've had in a long time. I will just have to find a new one to go to. -
Review from Lisa G.
Las Vegas, NV
3/11/2012 1 Check-in Here
The bad link in the chain...
On any given day I am a big Buca lover, I go to a few times a week to the Summerlin location, but today I had family to meet across town and made the unfortunate suggestion for this location.
Starters: Buca trio;
Calamari ( over cooked to a blackened shame of it's former self)
Stuffed mushrooms ( cold like they had just been sitting out until some happened to order the poor things)
Fried mozzarella ( soaking in marinara that seemed mostly comprised of water)
Entrees:
Penne Basilica the sauce was the only saving grace, the chicken was "curiously" soft and squishy, as was the pasta. Oh and the broccoli? Oops sorry they were out, at 6 pm..
Chicken Parmesan: I could let the burn edges go, if the rest wasn't soaking in the same tomato water excuse for marinara sauce.
Sausage Ziti: could you possibly believe they made sausage and sauce too bland to finish? Yeah my brother was shocked too.
The icing on the cake? Food took over an hour to get to the table after the appetizer. -
Review from Laurie R.
Fremont, CA
5/18/2012 Seated via OpenTable
It's Buca Di Beppo. The food is going to be mediocre Italian because that's the type of restaurant it is.
Our waitress must have had something against my father in law. She was rude when we sat down, she didn't take his drink order, and she didn't bring him water. Too bad he was the one paying.
But the food was good and it came out quickly. She eventually warmed to my father in law and he got his drink and was happy enough.
Three stars because you know what you are getting food-wise when you walk in. Service makes or breaks chain restaurants. -
Review from Peter E.
4/22/2012
Its sad to see any restaurant get bad reviews but when we went, we did have to wait a bit to be seated but it was well worth the wait. The waitress was run off her feet. She was the only one there that had to be the bartender the waitress and the busser. Incredible! We ordered the Fruitti de Mer (seafood in pasta) and the Spaghetti with meat sauce. OMFG! First off the portions were generous. We got two large. And we demolished the seafood BOWL!. The spaghetti was so delicious. I have never had pasta that good before except for Anton's pasta. I'll tell you about that in another review. The sauce was exceptional. Its too bad management doesn't know diddly about staffing the restaurant properly. The food is so good I would go back regardless if I had to deal with the wait.
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Review from Cory J.
Yelm, WA
4/30/2012 1 Check-in Here
Love this place. Very good food. Not the BEST Italian food I've ever had but definitely worth the trip and good quality overall.
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Review from Ana H.
Los Angeles, CA
4/3/2012
We went there as one of our only options for a deal while vacationing. I received great service. The food was really good and we all had a fabulous time. The serving are on the huge side but it's so good that you want the left overs.
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Review from archie r.
San Mateo, CA
1/26/2012
Awesome food. I loved the idea of family style eating . I was a little skeptical about the flavors and food in general, since family style means just cheesy . But boy was I wrong !
Amazing ravioli and an equally brilliant spaghetti with vegetables. To top it off we were served with a big smile . -
Review from Maranda J.
Las Vegas, NV
12/25/2011 1 Check-in Here
Went for lunch. Met with friends we haven't seen in 6 years. Stayed for 3 1/2 hrs! Our server was great from beginning to end. Michael T. was our server. Lots of patience. :-)
This place is very well managed. Everyone was very friendly. Manager even thanked us for coming in and opened our door. Very nice.
Food was good too. Lots of it! Ordered family platters.
Great experience. -
Review from Terry C.
Beaverton, OR
12/12/2011 1 Check-in Here
I'm not sure about the services in other places, the one up in Seattle was pretty good but this service was tough to swallow.
We were seated in the bar area, which is nice because I was able to watch football but we waited a long time to order or even acknowledged. It took quite a few minutes to finally wave down the bar tender who was suprised that she had a table and nobody told her. She went into the walk in cooler when I asked for service.
The food wasn't bad. Obvouisly it's all family style. It has a friendly atmosphere. We had a party of 3 so the amount of food we ordered was good.
Parking lot is dark. And while in Sin City, best to walk to your car fast...why? Something about that security guard that walks between Mortons and Buca di Beppo is somewhat alarming. -
Review from Toni L.
Las Vegas, NV
3/16/2012
Over priced bad italian food. I would not recommend this bad experience to anyone. Server half your age will ask for ID, upon ordering a drink, Really!!! I came to dine not to be insulted!!!! My ravioli was luke warm at best my husband combo plate was over cooked and pasta was dried out and $11 for garlic bread really!!!! Which came way before the meal by then the cheese on it was cold and hard. I would not return if it was free...let the diner beware:(
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Review from Neal G.
Las Vegas, NV
1/9/2012
Got our food 1 hour we placed our order for 2 people. We got cold food, and bad service not a single apology but a bunch of excuses. Don't tell me it takes longerto cook chicken out of all the meats you cook. Surely not an hour for 6 pieces of chicken. If I could give it a zero, I would.
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Review from LJ R.
they served us giant bowls of pasta for our party of at least 10 people, so much that with our left overs we could probably do it again at home. The spaghetti and monster half pound meat balls were excellent. We also had Bruschetta, Penne Basilica, and some other dishes.
They have some much good food to choose from that I really wished they made smaller portions or we hand more people so that I could try all of the dishes. I LOVE ITALIAN FOOD.
The walls are full with so much random pictures, they even have a pope room where if you wanted to dine with pope in the middle of the table. So be sure to look around before, after, or even during your meal.
I would have like them to serve us complimentary slices of Italian bread with balsamic vinegar and olive oil, as most places I've been to do, but it was extra.
when buying with a large group try buying just one of the large dishes, they said it feeds around 6 people, i might agree except i could really put down some italian food,Listed in: My Comfort Food
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Review from Kellie A.
10/8/2011 1 Check-in Here
visit Oct 1 as part of a wedding...
First time here,always wanted to try it. Have always been a big fan of Olive garden, so ere it goes....
Portions are freaking huge...One small plate can definitely feed two people and maybe even have leftovers!
Everything I ate and drank was free so here is what I sampled:
Fried calamari+baby octopi A
Caprese (always a fan) A
Caesar salad (nothing spectacular) B-
Prosciutto Chicken (fricken amazing) A+
Rigatoni (less than stellar) C
didn't try the spaghetti
desert variety plate:
strawberry cheesecake (good,but I've had better) B+
Chocolate decadence (great, but a little dry) A
Tiramisu A
My drink was house Chardonnay, and it was great
Based on my free experience, I would definitely go again, and this time try something with lobster or more garlic :D
I might also mention that up until that day I had just completed a 5 week straight 500 calorie a day diet, and this was my breaking point-free food. SO I enjoyed myself thoroughly.
Hope your experience is as good!
Bon Apetito -
Review from Alana M.
8/2/2011 1 photo
Ok so i had always wanted to try this place but never got around to it, until last weekend I went for our company dinner.
It was a very different environment then i had thought. Place was crowded filled with large party's we were one of many parties there. It took us about 20 mins to get our table, services was a lil slow but there were like 25 of us. We started with salads we got this Apple Walnut salad it was sooo delicious it was served with cheese bread also very good. When we got our main food it was family style huge bowls and plates big portions. We got the spaghetti, also raviolis, as well as lasagna and a couple other plates pretty good food wasn't the best Italian Ive had but it was still pretty good. After getting completely stuff the ordered dessert omg best part of the meal, they ordered Strawberry Cheese Cake , Tiramisu , and the Colossal Brownie Sunday i had the Tiramisu which is one of my favorite desserts of all time and by far one of the best Tiramisu I have tasted delicious!!!
Over all had a great time, this place is great for big parties and they have good food and a great atmosphere!!! -
Review from Stephanie S.
Las Vegas, NV
7/19/2011 1 Check-in Here
So the bf suggested we go here for dinner, and I was like "hells yea!" bc I had a coupon! This is the 1st and def last time we will be eating here!
We walked in and the first thing I noticed were the plastic flower outside of the place. SUPER CLASSY!!! LOL. We go inside and got seated quickly, I was dying of thirst from The Secret Garden visit we just had and was looking for our waiter to no avail. We were looking at the menus and another party got seated behind us, 3 minutes later a waiter takes their drink order, brings it back, and asks if they were ready to order! WTF!
We finally get graced with the presence of the same waiter and he finally takes our drink order, and asks if we would like an appetizer. My bf thinks hes money bags McDuck and orders the garlic parm french bread. I sit there in price shock, I couldnt believe how pricey the food is!! Esp since they had deco of plastic/silk flowers! I'm sitting here thinking to myself, "I havea 10$off coupon with the purchase of 20$, one freakin plate costs 20$!"
Our drinks and app (which were cold!) finally come and I chug down my water, I then go on to ask him about the "Italian soda/creme sodas" and if he had ever had one? His answer was "Yes, but have I told you my suggestions for dinner?" WTF! I wanted your opinion on creme sodas, not what YOU like for dinner here!!! I then asked for an iced tea and he went away. The meals here are typical italian fare. Spaghetti and meatballs (huge ones) rigatoni, baked ziti, and all that pasta. Then they have chicken and some fish, which was meh on the selection. The bf ordered a small spaghetti and meatballs and a small margherita pizza, I ordered the stuffed small prosciutto chicken breasts.
His pizza comes out and which looks yummy and we all get a piece... meh. I pile on the parm and it makes it a little better but still meh. The rest of the food comes out and I was like OMFG! Not at the food, but from the utensils that came with my chicken... a fricken bbq grill fork! My 5 year old was like "WOW!" I right away took that away, my son woulda had a field day! I look at my bfs spaghetti and was not impressed, pasta was al dente & tasteless and the balls were ok but nothing to fall in love with. I've had WAYYYYY yummier balls in my mouth before; I'm like a ball connoisseur I guess : )
My chicken breasts looked ok, seemed like they were sitting under the heat lamp for a bit. I made myself a plate and cut into the chicken, and took a bite......... I was not satisfied! It tasted & looked like a frozen piece of chicken cordon bleu! It was bland and tasteless also! UGH! I also loaded that with parm from the shaker and some salt, it was ok but still dry. FAIL! It also came with some pesto sauce which was ok, but no cigar!
The bill was over 68$ WITH my coupon!! NOT worth the money! Some people may like it because of the large portions, but the quality is terrible! Paying 17$ for spaghetti and 2 balls in insane! And my 23$ frozen cordon bleus were criminal! Horrible!! STAY AWAY! Better yet go to Maggianos and get better quality food (More food & a dessert also!) for about the same!!Listed in: Oh hells no!!
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Review from dana G.
Los Angeles, CA
10/20/2011
I was a little skeptical about this place as I don't have kids, so I didn't need the family sizes, but I had a great experience at this restaurant.
The employees were soooo nice. I mean genuinely nice. Our waiter gave us a lot of really helpful hints and great service and this made our meal much more enjoyable. I can't speak for all of the restaurants, but this one was a pleasant surprise. -
Review from Shane H.
Las Vegas, NV
1/29/2012
Service is always great at this location. Buca used to be one of my favorites, until there decline in taste. The last time I ate here nothing disappointed me.
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Review from Jade W.
3/23/2011 1 Check-in Here
My sister was visiting from Australia and has a thing for Buca so we ended up here.
Caesar salad- disappointing that they got rid of serving anchovies and lemon on the side since that was made it into a good, real Caesar. It's not that hard to keep small cans of anchovies around since they keep for ages.
Caprese salad- it's standard and hard to screw up. The components were all fresh.
Stuffed mushrooms- in a huge portion restaurant it came with 6 small crimini mushrooms. They were decent, but nothing standout.
Veal Parmigiana- it was okay...the breading soggy with oil. I've had this at other Bucas, where it was much better. My brother wanted eggplant, but that was something taken off the menu as well because there's an eggplant shortage currently.
4 Cheese pizza- Parmesan, ricotta, mozzarella and provolone cheeses were fine, but there was something missing. This didn't have sauce so it was more like garlic cheese bread. I put some more parmesan and some red pepper to give it something more.
Baked ziti- this was pretty decent with a tomato creamy sauce. Too bad this wasn't something we ordered a big portion of, but a buca individual serving that was free taste from a coupon I found on the Yelp page.
White and red pitchers of sangria- good flavors, but didn't even feel a buzz and I'm a cheap drunk.
Our server was very nice, sassy and full of personality and brought out brownies for both brothers birthdays. Even though service was good, the food was just A-OK so I can't give it more than a 3/OK rating.Listed in: Discountdown
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Review from Alexandra B.
Douglas, AZ
8/4/2011
you know how sometimes in people the outside does not match the inside, this is this restaurant's case. The outside does not match the inside. Meaning the inside is better!
Ending up in there not intentionally but as a decision made literally in a second "there!" (as I pointed w/my index)
- Ambiance is awesome, it feels like true Italy (to me) this includes the awesome decor, this was the "ah! factor" so much to look at! and Italian classic music was a plus!
- Service: great! not sure if it was the time and date or what but it was good (I note this because according to other reviews this has been the flaw)
- Food: great, almost awesome, classic and big portions
Overall, a great experience, a definite come-back and I would suggest the outside expresses more of what the inside is! -
Review from Holly J.
Carlsbad, CA
12/20/2011 1 Check-in Here
No matter where I go Buca .... Seattle, Las Vegas, Encinitas... I am always happy. Great family food, always friendly service.
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Review from Marlon O.
Van Nuys, CA
Updated - 7/4/2011 1 Check-in Here
As I have said in my previous review, this place is fine when serving a small group (less than 4). So I was somewhat afraid that my cousin chose this place to have his wedding reception. I just prayed and hope that there will be no repeat of the experience I had at this place.
Over 50+ people attended the reception and the place was packed! It was funny that there were 3 other groups of newlyweds celebrating. To cut a long story short. Everything came out great! The servers were clockwork and very attentive and the food was good. No complaints at all and everything went smooth as butter.1 Previous Review: Show all »
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4/4/2011
I've been to this location a few times with my gf and those times were ok and on par with other… Read more »
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Review from Ken S.
Redwood City, CA
1/13/2012 Seated via OpenTable
Fun atmosphere, reasonable (for Las Vegas) prices, and huge portions.
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Review from Andeen R.
Las Vegas, NV
8/10/2011
Was seated right away, this was nice, but then waited for 8 minutes before anyone acknowledged we were there.
Disappointed with the service and quality and quantity of food. Been a while since eating here and the portion sizes have become smaller. We ordered the Supreme Pizza, they said it would feed 3 easily-if you are a muchkin!.
We had a waiter in training, someone should have trained his trainer. After asking her not to take the salad, she did anyway. That was part of my dinner. All she could say was oh- really oh!
Main course came out in stages and we had to wait to eat so it was all there. Family style dining, I like, but the main course should be brought out together.
Expressed my dislike for the calamari - only to be ignored.
We had to ask for our beverages 3 times before they brought all of them.
Overall, the trainee, was kind and as attentive as he knew how to be. But will not go back. -
Review from Cappy H.
Las Vegas, NV
1/11/2012 Seated via OpenTable
TThis place is alive. It's like having happy family over for dinner. My international friends had fun and loved it. The food was great. The waiter was very detailed attentive and fun. I hope my friends remember all. My own family love this place. It is a place where we feel joy.
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Review from Thomas M.
Waterford, CT
1/15/2012 1 Check-in Here
I ordered the veal saltimbocca. The portion that arrived was not what I would consider to be a family portion. We paid extra for a side of pasta. Seems wrong. Same for the fried calamari appetizer. If you want a quite place to eat this may not be your spot. We had to move our table because the party next to us was very loud. The food was good. Order a pasta dish if you want quantity, Drinks were also on the higher end. $7.50 for a Peroni on draft. We ordered a second round of drinks that never came. $50 for a party of two. We expected we would be bringing part of our meal home. That did not happen since the portions were not what we were told they would be,
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Review from Erin K.
Henderson, NV
12/28/2011 1 Check-in Here
Went on Xmas Day. Had a reservation and was whisked in to a table. The female waiter we had took about 10 minutes to get our water and drink orders while another table of 6 with a kid were seated after us and got their water, drinks and appetizers before us. Our server was switched without any explanation to us, and our food then came out in a timely manner. Everything was tasty, from the Caprese salad, Stuffed Mushrooms, to the Short Ribs, Chicken Saltimbocca, and Stuffed Chicken Prosciutto. Was disappointed they didn't have the ingredients for my first cocktail choice ( The House cocktail Buca Bella) but the Italian margarita was tasty but a little light on alcohol. I'd love to come back on a day that was not as noisy and demanding and Xmas Day.
Caprese Salad: A- (Tomato was a little soft)
Stuffed Mushrooms: B
Short Ribs: A
Stuffed Chicken Prosciutto: B
Chicken Saltimbocca: A+ (I even attempted the recipe at home!) -
Review from Judd L.
10/3/2011 2 photos
At "Yelp Geeks Out Seduction of the Innocent" event Bucca di Beppo provided on site freshly made four cheese ravioli. Very zesty and flavor able and a nice way to let everybody know that they love us Yelpers. Three ladies from BdiB worked real hard that evening to make sure everyone got some of their most yummy ravioli.
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Review from Ernest B.
El Cajon, CA
11/16/2011 1 Check-in Here
Pretty decent food, but that whole family style kinda threw me off. At first glance it seems like a really pricey menu but once you get your food it's worth it. I'll be honest and say I prefer olive garden. Keep in mind that when they say feeds3 people they mean it. We had 6 people and ordered 3 large entrees and it was way too much food. I was with some hearty people and we barely ate half of it. So keep that in mind. I may return.
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Review from Steve S.
Las Vegas, NV
11/14/2011
I love this place. It's not "Little Italy" or the Bronx in New York, but it's great fun and the food is more than enjoyable, with a strong menu and fine service.
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Review from Karen C.
Henderson, NV
3/7/2012
We generally like this chain but have sworn off (and at) this particular location after multiple tries over several years. The lack of service here makes it a VERY unpleasant experience.
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Review from Lara S.
Las Vegas, NV
7/29/2011
I decided to drag the monkeys and my man out to lunch because a dear friend/co-worker wanted me to meet her new boyfriend. She decided on Buca Di Beppo for the family style dining and the kid friendly atmosphere.
We arrived at 12:30 and of course my daughter's little DVD player ran out of batteries...so the lovely hostess offered her power outlet at the stand and even tried to hide it behind the trash can (that was super nice of her to care). We were sat almost immediately and Tracy came over to greet us. She was very friendly but very busy so our service suffered a bit (hey...she's only human...not superhuman). No biggie....she was doing the best she could.
The food was decent...very Americanized Italian but the monkeys loved it...which means we will be back. The prices were not awful either....the lunch portions are the way to go.
Overall I will be back for a family dinner if I think about it. The highlight for me was the gnocchi and the smiles my kids had when pointing out all the stuff on the walls (lots to look at). -
Review from John D.
Stamford, CT
2/16/2011
I'm not mad, I'm not even saying that the food was bad. I just wasn't happy.
The service was decent & the food was plentiful... it seems that they were going for quantity over quality.
I wasn't really impressed by any of the food except their pizza was okay. The best way that I can describe their food is "generic." I wasn't blown away, like I was hoping to be.
I was visiting Las Vegas for my 30th birthday, a local friend kept telling me about this place. She was hyping it up like I was going to orgasm with each bite. I was like "hell yeah, I'm there!" Well, my short sightedness smacked me in the face like it normally does.
I am fortunate enough to have grown up in an Italian-American family, in an Italian / Italian-American neighborhood, my grandparents barely spoke English, I have more Italian restaurants at my disposal than I can count.
I should have thought this one through before saying yes. -
Review from Wayne G.
Las Vegas, NV
12/17/2011 1 Check-in Here
Service has been great lately, I wish they offered healthy organic pasta and sauces, the more I read about GMOs (genetically modified) foods the more I realize they are toxic for us. Virtually all wheat, soybeans and food grown in America is GMO unless labeled organic or GMO free.
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Review from John L.
Rohnert Park, CA
10/16/2011 1 Check-in Here
Good food great for groups good service only down side it is a bit pricey
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Review from Derek W.
Las Vegas, NV
1/24/2011
I'm not really going to go into a lot of detail on the food as Buca di Beppo is a pretty large chain of restaurants. It'd be tantamount to reviewing a hamburger from McDonalds, as if it would be different from that of any other McDonalds in the US. The distinguishing factor between Buca locations will largely be service. However I will say that Buca has kind of "sold out" in the past 10 years and the quality has noticeably gone downhill as they've expanded.
I went with a friend around 5 PM on a Sunday and surprisingly they were not at all busy. We were seated immediately and we were asked if we had been there before. I said yes and then the server went into a spiel about explaining how big the dishes were and we could even order from the lunch menu if we wanted. OK, why ask if we had been there before if you're going to explain the dishes are huge and feed multiple people? Anyway, the server took our drink order. Then a completely different server came over and asked what drinks we wanted. I explained we were already taken care of before and he asked if we had been there before. After saying yes he started explaining the sizes of the dishes again. Are you kidding me? Thankfully while he was going through the exact same speech we got our drinks from the first server and he left.
Anyway I won't bore you with the details of the food. It's above average Italian chain food. Better than Fazoli's, not as good as Olive Garden. Service was of average speed. I had to wait a bit too long for a drink refill, especially considering they had only a couple of other customers.
Where this experience went horribly wrong was the end of the meal. We were visibly done and had placed all the plates at the edge of the table and nobody came over to give the check or collect the plates despite passing by several times. OK. Eventually a server came over and cleaned up, and asked if we wanted the remainder of the food in to go boxes. I said yes and asked for the check as well. He took two dishes to the back to box up, came back and put the remainder of the mashed potatoes on a piece of chicken after asking if it was OK to combine the two in the same box. I said sure and he put them together, saying there would be no way he could eat that after the two foods had touched. OK I'm not sure why you felt the need to tell me that, but whatever. Still no check.
Eventually after both my friend and I were standing up and waiting to leave and waiting for another couple of minutes, I went to the bartender to ask him if we could get the check. He ran off, came back a bit later and said it was on the way. After waiting another few minutes I went all the way out to the front where there were 3 staff members and practically begged someone to bring the check so we could leave. Finally a few minutes after that I got the check but it was wrong. It took another few minutes to correct and finally we could leave.
An absolute failure with respect to service in every way. If they mess up so badly on a party of 2 when they aren't busy, I can only imagine how bad it would be with a large group, if they were busy, or both. -
Review from Elizabeth T.
Austin, TX
2/22/2012
We recently held our small wedding reception at this location on 2/18/12 and I would absolutely NOT recommend this restaurant to anyone with ANY kind of party. First off, if you want to make a reservation for a celebration they make you sign a contract. You damn well better make sure that EVERYTHING they verbally promise you is put into that contract. The lady we talked to on the phone, Jennifer, said the rooms were "semi-private" and "partitioned" meaning that they were off to the side and that we would have our own space to mull about and have our little party. We all showed up after the wedding and from the get-go, it was a bad experience. Our tables weren't ready so everyone had to hang out in the packed lobby for 15 minutes (it was February and quite chilly outside so that was really our only option besides sitting in our cars). When they called us back, our "room" would have been great for a party but they had sat 3 additional tables in there with us! Instead of letting us spread out and sit comfortably amongst the booths and tables, they crammed as many of us as they could into these long booth/table combinations so that anytime anyone in the booth area had to get up to go to the bathroom, the entire side of the table had to shuffle about. When we asked the manager about this, he denied that they even offered private rooms (though I passed many on our walk through the restaurant). Instead of checking with the sales coordinator, he made us pull up our contract on our phone right there so he could point out that the contract does not specifically guarantee us a "private" room only that they reserve the right to make changes and only attempt to honor our seating requests. We decided to just sit down, shut up, and make the best of it. Our servers were nice and the food was good but the whole thing just felt rushed. We were still able to get up, have a little toast, and hang out but you could tell the other 3 tables in there with us felt really awkward about having to share their space with a party that they were clearly intruding on (though it was no fault of their own). When it came time to pay the bill, the jerk-manager begrudgingly gave us a discount for the inconvenience. My sister and I noticed that this included a reduction in the servers' tip. When we asked jerk-manager about it he looked quite disgusted and made the snide comment that "everyone is going to have to suffer for this." I found it to be absolutely unacceptable that the poor waitstaff who makes $2.13 an hour had to suffer for their mismanagement so in the end we left them a rather large tip. They couldn't clear us out of there fast enough, while we were all trying to get our coats and say good-bye, we were having to dodge busboys slinking through trying to clean so they could seat another large party. We ended up going with Buca because Maggiano's required a much larger reservation fee for an actual private room. In retrospect, I wish we would have gone with them, the price would have been worth not having to put up with that manager.
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Review from Teri C.
3/28/2007
I've been to Buca Di Beppo a handful of times. This was my first time at this location though and what a disappointment!
With a party of about twenty, we ordered several large plates to share.
To start, we began with the Chopped Antipasto Salad ($15.99). This was probably the only tasty thing I enjoyed and I definitely didn't get enough of it. Fried Calamari ($14.99) was the next to arrive. When it comes down to it, one can never mess up calamari as long as you eat it while it's hot. Some of the entrees I had a taste of included the Pepperoni Pizza ($19.99), Spaghetti Meat Balls $21.99), Chicken Marsala ($24.99), and Veal Limone ($24.99). The pizza was not good, period. The spaghetti meatballs was not bad, and the chicken marsala was the only decent entree available. The real disgusting dish was the veal though. Blah! It looked bad and tasted bad.
When it came down to it, the dinner cost me $40 and I was still starving when I left. It was such a waste!
Service was okay - not bad, not exceptionally good. Just average.
The only highlight was the nice guys sitting at the bar who ordered a round of shots for the girls in our birthday party. Hooray for nice guys! (They were also a good sport too!) -
Review from Jamie M.
Las Vegas, NV
10/1/2011
A little late but I still wanted to get this out.
Came here for dinner to celebrate my graduation. We booked the Kitchen Table, which we were quite excited about. We arrived 15 minutes before our reservation, only to realize the restaurant had mistakenly double booked the Kitchen Table. The guy from the other party was being a total d*ck, so we decided to let them have the Kitchen Table, especially after the manager (Lorenzo) said he'd let us have our own private dining room and give us a discount. Plus, we were a tad disappointed that the Kitchen Table, wasn't really in the kitchen...kinda deceiving, if you ask me. We will book the Kitchen Table at the San Diego location next time we go, cause at least that table is in the kitchen, hence the name.
We sat down in our own private dining area and as Lorenzo promised, we were the only ones in there. We literally had the waitress (Jennabea) all to ourselves! It was very nice; Jennabea was fantastic and incredibly attentive!
Anyhow...so the food, as you should know, it's all served family style, and as always, it was all very delicious. Everyone loved their food, there wasn't much left on the plate. In fact, I had to push my plate away in order to to stop eating.. ha!
I don't give places 5 stars that often, but in this case, 5 stars is necessary thanks to Lorenzo and Jennabea! -
Review from Shellby M.
Henderson, NV
9/29/2011
Waitress was extremely weird. On top of that our dinner came out after waiting a long time and we had to ask where our appetizer was...she said she forgot about it. Then told us it wasn't very good anyway. Food wasn't good at all!
