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Bruegger's Bagel Bakery
Categories: Restaurants Food Bagels Restaurants, Bagels [Edit]
1 W Congress StTucson, AZ 85701
(520) 206-0002
- Price Range:
-
$
- Accepts Credit Cards:
- Yes
- Attire:
- Casual
- Good for Groups:
- Yes
- Good for Kids:
- Yes
- Takes Reservations:
- No
- Waiter Service:
- No
- Outdoor Seating:
- No
- Alcohol:
- No
- Noise Level:
- Average
- Has TV:
- No
- Caters:
- Yes
7 reviews for Bruegger's Bagel Bakery
7 reviews in English
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Review from Debbi W.
1/14/2012 6 Check-ins Here
I use to pop into this Bruegger's between buses on my way to Pima west campus. I've always gotten great service. Sometimes some of the customer's are slow but the employees are great that they match the customer that way customer's who have time do not feel rushed.
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Review from Taylor L.
11/25/2011
Let me first say, I love Bruegger's. I used to stop at the store on Broadway and Wilmot almost every morning for a bagel and coffee. Since I moved, I tried Bruegger's downtown on several occasions and it was like a completely different place. I expected the consistently great service, fresh bagels and veggies I always get at Broadway and Wilmot but I was met with terrible attitudes of the staff, soggy lettuce (3 times!) mashed (instead of sliced) tomatoes and a sloppy cream cheese application (infuriating.)
I would love to hit Bruegger's in the morning or even for lunch but I bypass it every day because it's never been a pleasant experience and I'm betting many other people feel the same way. -
Review from Michelle C.
Tucson, AZ
1/4/2011
Bruegger's I don't know what your deal is. I love your bagels, I love your coffee, I just don't love how slow your people make sandwiches and move in the morning. Take a cue from your power sis Starbuck's or something, whenever anyone feels like "popping in" for a bite and a coffee they are better off finding a Circle K.
I don't want this negativity to rub off on the rest of this review, I do love the (new?) rosemary and olive oil bagels you have to offer and your Leonardo D'Veggie is divine. Now if you can just remember to refill the half-and-half and keep the napkins stocked we'll be in business!!
A+ for sincerity, friendliness and delicious product... but a solid C in delivery. I'll still keep coming back though! I have faith in you, Bruegger's!Listed in: Tucson lunch staples, Peace Up! D-Town Down!
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Review from Jen W.
12/8/2010
Jalapeno cheddar bagels - 2000 calories of thick dough (probably more like 400). Mmmmmmm. Can't go wrong for less than $2. This location is a little bit unkempt compared to others, and you have to state a few times what exactly you ordered when you pay. But it doesn't matter because all is well if you have a Bruegger's Bagel...
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Review from Jesse J.
10/21/2010 1 Check-in Here
My Dad and I were craving lunch before Kartchner Caverns so we stopped in Tuscon. We decided on Bruegger's for some bagel sandwiches. We both ordered the Smoked Salmon sandwich with cream cheese, capers, tomato on a sun dried tomato bagel. The were great we both really enjoyed them. I wish we had a Brueggers near me in Phoenix.
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Review from R. H.
Vancouver, WA
1/2/2011
Good bagels made the traditional (boiled) way. A big variety of bagels and cream cheese flavors.
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Review from Kristin S.
Tucson, AZ
9/27/2010
I had the worst customer service experience here of my life. My husband and I work close to this establishment, and used to go to this location when we would work in the mornings for breakfast. I ordered two bagels and he ordered a roast beef sandwhich. We both ordered soft drinks. The soda machine was out of CO2, and we informed the staff. After waiting for several minutes we decided to drink iced tea, since we were on a time limit and we had already paid for the cups. It really was not that big of a deal. What was a big deal was as my husband was finishing his sandwhich, I noticed the entire side facing me, was covered in mold. I discreetly took the rest of his food up to the register (there were other customers in the restaurant and I didn't feel it neccesary to announce to them what was going on) and explained to the first employee the situation. I asked for a refund. She said of course and went to get her manager. The "manager" came over and I explained the situation to her and told her I wanted the money for the drinks and his sandwhich. She said nothing to me and refunded me only the sandwhich money, slamming it inot my hand. Customers started looking over and I was embarrassed and shocked. I told her I wanted the money back for the sodas as well. She tod me no, since she saw that I got iced tea. I told her it was not the drink that I had paid for and she slammed open the register and slammed the money into my hand. My husband came over after watching this and asked why she was angry with us and she gave no response. He asked her if he could speak with her manager and she gave him a phone number. As we walked out the door she loudly and sarcastically announced for us to have a nice day. As soon as we left I called the number and spoke to a very nice man who said that he was the district manager. He listened to my complaint and seemed very understanding and sympathetic. He offered to send me free gift cards, but my husband wasn't comfortable giving out our address, so he offered to leave them in the register. He said it would take him a few days. I felt happy with how he handled the situation. I think his name was Ben. The next weekend I went inside to get the gift cards. I waited at the register for almost 10 minutes before anyone acknowledged I was there, and they saw me walk in. No one knew about the gift cards, they were not in the register, and they checked in the safe, so I just gave up on them.
