Brown's Hardware

4.5 star rating
17 reviews Rating Details
Price Range:
$$
Accepts Credit Cards:
Yes
Parking:
Private Lot
Wheelchair Accessible:
Yes

Review Highlights   

  • user photo
    "...Depot but the outstanding customer service is well worth it." In 3 reviews
  • user photo
    "If only they were open Sundays." In 3 reviews
  • user photo
    "it feels like getting advice from Grandpa." In 3 reviews
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17 reviews in English

  • Review from Kimberly V.

    Arlington, VA

    5.0 star rating
    5/20/2012

    Ok I'll admit it.  I am not a hardcore hardware store shopper BUT I am a sucker for small town shops with a friendly neighborhood feel. Brown's Hardware looks like it was built on a 1950's Hollywood movie set.  When I walk around the aisles I can imagine Dennis the Menace darting around causing trouble (being that young rascal he is) and Mr. Wilson yelling "DENNNNNNNNNISSSSS!" on the top of his lungs.

    All of the shop workers are very friendly and helpful and don't make me feel like a dumb-dumb when I ask questions on things that I have no idea what I am talking about.  While they are no Home Depot they offer a wide range of basic goods and services such as key making, tool sharpening, rodent repelling/trapping, garden tools, nuts and bolts...and other things I don't know the name of.

    They also sell plastic pink flamingos for your front lawn which alone garners five stars from me!

  • Review from Sarah S.

    • 2 friends
    • 43 reviews

    Falls Church, VA

    5.0 star rating
    3/17/2012

    Brown's is the local hardware store to go to.  They have what you need and the customer service is outstanding.

  • Review from james g.

    • 11 friends
    • 104 reviews

    Falls Church, VA

    5.0 star rating
    10/27/2011

    Despite the name, this hardware store does not have a signature color.

    If it seems at first to be an anachronism, that's okay.   When you need something to get a job done, they have it.  

    Getting in and out is faster than a big-box shopping center.   Options for individual items are limited to one color but that doesn't matter because most of the stuff they sell goes inside a wall anyway.  Paint, is a notable exception -- it comes in an array of colors. Anyway, whatever it is you're in a hardware/garden store looking for, they have it.   Assistance locating the item you need is given ungrudgingly and in plain English.   There is no overhead PA system.

    Unless you just really enjoy browsing in a hardware store.  In which case Brown's is like heaven. . .

  • Review from Denis O.

    • 15 friends
    • 167 reviews

    Great Falls, VA

    5.0 star rating
    12/23/2011

    An amazing amount of a stuff for a relatively small space.  They had several things I couldn't find at a Big Box.  And the service can't be beat--the guy who helped me seemed to know just about everything and worked hard to get me exactly what I needed.

  • Review from Armenoush A.

    • 94 friends
    • 189 reviews

    Bronx, NY

    4.0 star rating
    7/2/2008

    An ant is a bug that thinks it's a fly
    and is also know as a pest 'cause it's
    always eatin' just what it wants
    and just sits on its breadcrumbs

    But  (no)
    Vince don't want these ants here (no)
    well, neither do I, and (no)
    he don't want to meet them nowhere (no)
    we don't want to waste more of our time (no)

    Vince don't want no ants
    an ant is a bug that can't get no love from Vince
    Hanging out the syrupy side
    of the cupboard up high
    or trying to climb the TV

    But Brown's is helping Vince
    cause his defenses were kinda weak,
    and he knows that he likes what he sees,
    cuz Brown's got ant bait and they don't make him wait
    except that they're closed on Sundays

    Vince says, "(no)
    I don't want rude service (no)
    I don't want a shabby store (no)
    I don't want to look past Broad Street (no)
    I want those moths gone for sure!"

    If you don't have a car and you're near Falls Church
    Oh yes, son, I'm talking to you
    If you live at home with some moths too
    Oh yes, son, I'm talking to you
    If you have some birds and you need feed
    Oh yes, son, I'm talking to you
    Wanna get real clean with friendly peeps?
    There's no reason not to.

    No ants
    No ants (no no)
    No ants (no no no no no)
    No ants (no no)
    No.

  • Review from Charles S.

    La Jolla, CA

    5.0 star rating
    1/10/2009

    Brown's is an endangered species: a neighborhood hardware store where the advice is as valuable as what you're buying.  

    You can find most anything -- and the detailed instructions on how to install it, paint it, or maintain it.  The prices can be a bit higher than the dreaded Home Depot but the outstanding customer service is well worth it. The nuts, bolts, screws, washers are not pre-packaged; you just buy  the quantity you need.  The selection is extraordinary.  They have all the basics you need for successful home projects, chores, and gardening.  

    If  Brown's doesn't have it, you don't need it.  

    How do these guys ever take inventory?

    If only they were open Sundays.

  • Review from Dennis S.

    • 6 friends
    • 41 reviews

    Falls Church, VA

    4.0 star rating
    1/28/2009

    Brown's has two things going for it: location and customer service.  It's located between two Home Depots (Merrifield and Seven Corners).  For those residing in Falls Church it is much more convenient than driving the traffic-filled roads to get to those other stores.  Finding quality answers, or even someone willing to listen to my question, is difficult at Home Depot.  At Brown's I can always find someone to pose questions and help me find solutions.

    Brown's prices are a bit higher (they must cover service and location).  Brown's also doesn't carry everything--I've yet to see stacks of studs and drywall.  Their hours aren't as convenient either.  Many a Sunday I've had to make the drive to a competitor to purchase ant traps, a tool, or some hardware.

  • Review from Karen B.

    • 1 friend
    • 19 reviews

    Falls Church, VA

    5.0 star rating
    8/20/2011

    I love Brown's Hardware.  The staff is knowledgeable (I challenge anyone to find such knowledge at Home Despot or other places!).  The staff is also wonderfully nice.  They have on more than one occasion helped me carry things to my car.  I didn't ask them, they just offered.  If they don't have what you need they will tell you where to go or an alternative.  We have been living in Falls Church for over a decade and Brown's is still our number one choice from Spring planting needs (the potatoes I buy from them always produce!) to Winter shoveling needs.  Supporting this local institution is the smart way to go.

  • Review from William M.

    • 0 friends
    • 8 reviews

    Falls Church, VA

    5.0 star rating
    12/24/2009

    My family once owned a local hardware store, and from an insider's perspective, I can tell you that Brown's is second tro none.  They not only have what you need, they'll explain how to use it.

    Don't see what you need?  Ask - they'll have it someplace in the back.  In sixteen years of shopping here, I've never been skunked on a quest.

  • Review from Ted L.

    • 0 friends
    • 8 reviews

    Alexandria, VA

    5.0 star rating
    10/29/2011

    These guys are a dying breed.  They Always spend the time to help me troubleshoot whatever I am fixing.  The difference b/t here and Home Depot is astronomical, because of customer service.  I only wish I lived closer.

  • Review from Lona K.

    • 0 friends
    • 3 reviews

    McLean, VA

    5.0 star rating
    5/15/2011

    Once I thought I needed a new trike tire tube, but it turns out the tube was just twisted in the tire--they pointed this out to me, fixed it and pumped it up again for free.  Plus, I love that I can get a couple bolts/screws etc. there instead of buying a whole box elsewhere. Great place to save money, although I do wonder how they actually turn a profit, because the prices are good, and the great advice is free.

  • Review from Lauren M.

    • 11 friends
    • 18 reviews

    Falls Church, VA

    4.0 star rating
    1/21/2011

    Keys made, fast, cheap, awesome. Incredibly convenient.  Don't go to the big box, go here.

  • Review from Ronald C.

    • 9 friends
    • 53 reviews

    Redding, CA

    5.0 star rating
    9/27/2009

    This is the go to place in Falls Church when the toilet creaks, when the door is stuck, when you need ear plugs, when you need a key, when you need 5 different types of glue, a pocket knife, a mouse trap, ah... I'm losing it. ..... when you just need to walk through a place with lots of stuff that you can touch. It's like going to a library and realizing that all this is mine to take home. The store is crammed with guy stuff (sorry girls, I am biased toward the term.) The staff is knowledgeable and two of them helped me remove a demo toilet seat from around my head. I guess I was over my head. Good store, good patient folks run it.

  • Review from Susan F.

    • 9 friends
    • 62 reviews

    Washington, DC

    4.0 star rating
    7/16/2007

    Service is the key at Brown's hardware. The folks working here know what they're talking about and are always easily at hand for questions.  I love Brown's Hardware and it's where I go for all my garden tool, home repair needs. What a relief to get such great service after dealing with the bad service at Home Depot.

  • Review from shawn g.

    • 103 friends
    • 541 reviews

    Falls Church, VA

    4.0 star rating
    Updated - 8/11/2010

    I HATE HATE HATE that they are closed on Sundays.

    Listed in: Now that I live in VA...

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    1 Previous Review: Show all »

    • 5.0 star rating
      2/23/2009

      Brown's has it right when it comes to customer service.  I've always found the folks here helpful… Read more »

  • Review from Capt. Howard S.

    • 0 friends
    • 3 reviews

    Falls Church, VA

    5.0 star rating
    9/20/2010

    After 25 years only a few items not in stock.  Unlimited and expert advice.  A great resource which is fast disappearing in urban areas.  Hope they never go out of business.

  • Review from Sharyn H.

    • 0 friends
    • 17 reviews

    Falls Church, VA

    5.0 star rating
    4/6/2009

    If your family's Proud Bearer of the Buttcrack of Homeowner Competency is not nearby, head over to Brown's. I love going in there... it feels like getting advice from Grandpa. They have all the basics, they have guys who REALLY know what they are doing, and they do not try to sell you things you don't need. They are wonderful.

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