Brookside Skilled Nursing Hospital

5.0 star rating
1 review

Category: Hospitals  [Edit]

2620 Flores St
San Mateo, CA 94403
(650) 349-2161
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1 review in English

  • Review from Lee K.

    • 0 friends
    • 4 reviews

    San Mateo, CA

    5.0 star rating
    11/4/2010

    My stay at Brookside Skilled Nursing Hospital, San Mateo, CA

    When I was released from Kaiser Santa Clara after my total knee replacement I was nervous when told I would need to go to a skilled nursing facility instead of home. I had heard a lot of negative things about nursing homes and never expected the excellent care I received at Brookside Skilled Nursing Hospital. From the moment I arrived and was greeted by the dynamic duo of Maria and Luca I knew I was in good hands. During the two weeks I spent at Brookside I met so many of their staff, all friendly and eager to help me in any way they could. The main reason I was sent to a nursing home was for physical therapy and you would be hard pressed to find a better staffed or equipped facility than Brookside. I received therapy everyday from a widely varied group of therapists all of whom taught me how to rehabilitate and strengthen my new knee, and some who gave me health advice I will carry with me forever. When you are at your weakest after surgery it can be humbling and humiliating to need help with the most basic things and at that time I was lucky to have Yolanda as my CNA (nurse's assistant). She always treated me like a mother would her own child and allowed me to retain my dignity in difficult times. I was doubly lucky to have the help of the incredibly kind, caring and always happy nurse, Ronna belle,  to administer my medication and take care of any of my problems. I did have a problem with one temporary employee on the therapy staff and at that time I met the very helpful and contagiously joyous Annette who immediately comforted me and completely solved my issue. While you are staying at Brookside you are under the watchful eye of an accommodating staff led by John and Elaine who will make every effort to fill any personal requests you may have from dietary to entertainment and whatever else you can imagine. Overall I must say that my luck at finding such a great nursing facility was a big part of the healing process that made my knee surgery the success that it is.

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