Berkeley Patients Group

This club is over priced for no reason. A lot of the time you are paying for a name that really is not an example of how weed should be grown. They kicked me out for talking about how my family is a bunch of 'Okies' from moving out of the dust bowl in Oklahoma. Who even cares about that? The security guard ran out of the back door tried to jump in front of my car screaming obscenities about "get out of the car"

I'm just wondering. Been a lot of dispensary. Especially downtown sf. This place have super high tax. The blonde white woman super super rude. Came in with no line she just look at me like animal lol. It's not just once. I'm just thinking wow this woman maybe had a bad day. But every time I come in and observe her. She's really don't care who comes in. Don't ever bother to say hi or wait lol... just look at you ignore like you're not there. If your the boss of this place don't act bossy lol.

Note the black lady with braided hair super super sweet and nice. The old lady with purple hair super sweet...
Why this 2 ogs have energy to be nice to customers.

Whats wrong with you young lazy people.

In general I like them, but I'm basing this on my last visit. I order online and go to pick it up. And usually it goes great! But there's one guy there who's strange.
1) I received my order in a torn bag. It didn't have a small tear, it was not usable. He should have seen that. The same thing happened the last time he retrieved my order. The whole side of the bag was split. He had to have seen that!
2) So I got my order and paid for it. He pressed a button and ripped a small piece of paper off. I thought it was part of a receipt for the previous customer, whoever that was, so I was shocked when he handed it to me. He said, "Sorry, I pressed the wrong button, can you reenter your pin?" I did, but when he gave me the paper, I saw that it had my account balance! WTH?!? He pressed a button for my account balance!

So was he tracking me to confirm that I had money in my account? Was I being profiled? Does he do that to everyone? I have only had two experiences with him.

So because I don't know why he did that. I did have some idea (since I had some funky charges end up on my card). I now go in with cash for my purchase because I don't know who's going to get my order. The women have been fantastic, but that short, elfin looking guy needs to stay out of my way. Again, he got my account balance for my ATM!!!!!! No words!

I'm over them no respect for customer at ALL.
So my ADA self got on bus to go pick up order no notification or anything saying Credit card system down despite them have easy access to email blasts, texts blasts etc. After the struggle of getting down to bpg and picking up order than customers are told system not working. Complete disrespect for customers unprofessionalism and obviously don't really care as could of sent texts or email. Darn shame to be so disrespectful to long term customers

I've visited BPG a few times and they don't disappoint. Very professional and helpful. Did an online order today and had some questions about it. Called them and spoke with Josiah. He was awesome! He went out of his way to thoroughly answer all of my questions and encouraged me to call back if I had any others. I felt completely taken care of. Thanks BPG!

Fair prices, very informative and understanding of their patient members individual needs. I am a senior with many of the average 60+ aches and pains (and some not so average).
It was 13 years ago I believe when BPG was first opening and taking patient membership applications.
The employees that day were welcoming and each time I visit there, I feel welcome and like part of the family. And now, when necessary or lazy, I can enjoy their delivery service as well.

Lovely workers, good prices and sales. Berkeley Patients Group is the best. Suits Berkeley well. Bravo.

Drew took the time to explain about lineages and to help me to learn more. I had no idea! Grateful for the explanation.

Very bad product, still haven't herd from the company, they told me to contact, no way to get a hold, only email, u lost a loyal customer, I will never spend my money at this cannabis club total rip off ,

I was cheated on my $250 order.

I have been using Jade tinctures for over three years purchased from another dispensery that went out of business.

Placed an online order for delivery for the first time from this dispensery and I received the wrong Jade product.

I called BPG to discuss the matter and was switched to the delivery department. I told him I received the wrong product. He told me BPG no longer sells the Jade product I ordered online, so BPG delivered a replacement Jade product. He then tried to make it sound like the error was Jade's fault and not BPG's.

I then asked him who runs his company's website...Jade or BPG? He said BPG. I told him his company needs to correct their website.

I explained I would NOT have made my purchase had the product I wanted NOT been on their website. All he said was, "Oh."

I asked him what he is going to do about the problem and he responded, "I'll let someone know they need to correct our website."

I then asked him how I'm supposed to use the product they delivered when it's not what I ordered and he said, "Contact Jade!"

Huh???? BPG's website is outdated, I was given the WRONG product and he wants me to call Jade???? This is TERRIBLE and a complete ripoff!!! STAY AWAY!!!!!!!!!!!!!!