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Boston iTech
Category: Local Services IT Services & Computer Repair IT Services & Computer Repair [Edit]
22 Greenough StUnit B
Brookline, MA 02445
(617) 731-7795
- Nearest Transit:
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Washington St @ Greenough Circle (65)
Washington St Opp Greenough St (65)
Washington St @ School St (65)
- Hours:
Mon-Fri 9 am - 6 pm
Sat 9 am - 1 pm
- Accepts Credit Cards:
- Yes
12 reviews for Boston iTech
12 reviews in English
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Review from David C.
San Francisco, CA
Rich was great, I brought him my iBook after another technician had trouble fixing it. Rich worked quickly on the iBook and fixed everything perfectly. He was honest and very transparent, I will certainly be back.
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Review from Maynard C.
Boston, MA
I would give Richard Dopazo a double thumbs up rating for the rapidity, professionalism, and technical skills with which he remedied my Corsair 64 GB flash drive and with which he went all out in his heroic attempts to restore my Western Digital Passport external HD (clean room, third party, and all). And his costs were 'below modest' (I have NO COMPLAINTS - though I was sad that his best efforts - even his expert referral to a DriveSavers in California - could not save precious family data and photos).
He succeeded most of the time at jobs thought to be hopeless; his prices are low, his speed very fast, his courtesy heart-warming, and his thoroughness and professionalism are impressive! -
Review from Maggie C.
Brooklyn, NY
When my Dell got devoured by a virus, I went to Rich. Not only did he clean up my computer, set up my external hard drive, and re-load all my files (including Office!), he installed a set of security programs that have thus worked flawlessly.
Additionally, the repairs wound up being way more expensive than he had initially projected (due to the virus being way more embedded than it seemed at first), and when I expressed that I was in a bit of a financial bind, he knocked some money off the price. Really a great thing to do.
Only two complaints (and the only reasons I gave less than five stars):
1) My computer was returned with a fairly large scratch on the case. Relatively minor, but a little unprofessional.
2) The timeframe for repair was less than accurate. I would have appreciated knowing that it was going to take three weeks from the get-go, rather than the two days initially projected. -
Review from jamie d.
Cambridge, MA
to be concise:
Positives:
* fix laptop hardware *fair price * decent communication
Negatives:
* took much longer than expected.
To be long winded:
my 1.5 year old gateway laptop decided it did not want to turn on, - after calling many repair shops I discovered many places do not even work with laptop hardware issues- iTech did! so Plus 1 for them.
I took my computer here and Rich diagnosed it with a faulty motherboard. If you chose to get the work done with them, the diagnostic fee is waived which is good, and the labor/parts were fairly priced.
Rich was good at staying on top of communicating with me about where my laptop stood on the repair, unfortunately I kept being told it would be done friday... then on friday... o no, maybe Monday. Then once the motherboard was fixed, it turned out the touch pad had also somehow went- In the end it took 2 months to fix! And was a lot more money than the initial estimate.
To be fair- that was not their fault, there were unforeseen problems that kept delaying things, and most of the hold up was waiting on parts.
Rich did discount some labor in lieu of making me wait so long.
and now here I am typing on my once-again-wonderfully functioning laptop! and restored some needed data for school before the fix for free.
Just a warning if you go: the Office is in a house. Its a white house, on a random side street with a red door, you have to go to the side door and press the doorbell labeled "B", which I didn't figure out until I got there. -
Review from Peg O.
Brookline, MA
Rich at Boston iTech is prompt, attentive and keeps you posted on the status of your computer repair and maintenance.
The laptop I had purchased within the last 9 months via Boston iTech was having issues - of the data dump kind!
I called Boston iTech, Rich fielded the call and I was able to drop off the laptop that evening. Within a couple of days Rich had "solved" the issue and was waiting for a part from Dell, which was under warranty.
The repair, was quick, painless and reasonably priced!1 Previous Review: Show all »
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1/31/2009
A few months ago, I needed a new laptop for visiting clients. I was referred to Boston iTech and… Read more »
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1/31/2009
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Review from Darren T.
Cambridge, MA
Rich is friendly, no-nonsense, and competent. I had (serious) water damage on my motherboard, and Rich took apart my computer, cleaned it up, replaced the keyboard, and got it running good as new again. He even helped me - as a coutesy - to fix a logon file that had become corrupt. His communication is prompt, and while the repair took slightly longer than I would have liked, he was up-front with me about the amount of time to expect it to take, which was appreciated.
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Review from Norah D.
Brookline, MA
They did not actually do the work - but the way they handled my frantic emergency call was stellar. First of all, the owner answered the phone - like a person does. And then he listened while I ran my mouth about our emergency PC meltdown " all the files for a small business inside a dead Compaq, etc. etc. ..." I do run on, especially when excited. He pointed out the promo coupon on his website, calmly explained rates and when he would get to the job and why. When I said I would be looking around still, because I had a serious time crunch he wished me luck, with no irony. I then called Computer Loft an they were able to commit to putting hard drive in an enclosure with a USB hook up for $80 bucks, while I waited. (More about them at their site)
Soon after, Rich called back to say that he could re-arrange his day to help us, if I had not found someone else. When I told him about Computer Loft - he complimented their work and wished me well.
Pretty damn cool - if you are ever afflicted with PC computer problems, these are the people I would call. -
Review from JONATHAN S.
Brookline, MA
Yet again, Boston ITech LLC comes through for my firm when i needed them most. Call is placed to Boston ITech at 12pm Tuesday, HELP.....1pm, the owner is at our door ready to help solve the problem. He works overnight to resolved the problem, and delivers the computer to us at 7am the next morning good as new. Thanks Boston ITech for keeping us in business.
1 Previous Review: Show all »
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6/23/2009
While moving offices and installing high speed internet my laptop lost all connectivity and wouldnt… Read more »
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6/23/2009
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Review from Anna M.
Brookline, MA
Rich continues to provide exemplary service, taking the headaches out of my technology woes. He'll work on site or take the computer to his headquarters to service, and it always comes back running faster and more smoothly. I feel comfortable that my data is protected and I have a go-to guy to take care of any hassles or god forbid the blue screen. if you need someone to consult with about your computer needs or worries, give Rich a call and he'll help you out.
1 Previous Review: Show all »
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11/11/2008
Rich can help you with your technology, he'll do it at a fair price, and he can work within your… Read more »
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11/11/2008
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Review from Greg v.
Dedham, MA
I had a terrible experience when my computer crashed and was told by a local computer repair shop its junk buy a new one. So all my work files and family photos would be lost for good. I ended up calling a local guy Rich Dopazo from Boston iTech. He was a life saver he came right over saved my stuff i think its called data recovery and gave me a new hard drive. My computer is as good as new and he give me helpful tips on how to save my stuff on the computer. He is a life saver and a great guy and I recommend him and his rates are fair.
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Review from Dennis L.
Wellesley, MA
Well, I had a problem with getting a desktop to work, when after replacing a broken-down hard drive, found the system unable to see the new one I put in. I was thinking it was something really bad like part of my motherboard shorting out or the power supply conking out. After a few hours of frustration, I put a call to Boston iTech and had my computer dropped off. Rich was able to quickly trace the problem down to not enough power being fed directly and fixed the root problem. The price was right and reasonable for the service and it was done quickly, finished over the weekend, a 1 business day turnover. You can't really ask for more for computer repair, just to do it right and efficiently.
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Review from Monika S.
Cambridge, MA
Recently my computer got infected with viruses. The operating system shut down completely so I couldn't even install an updated antivirus software. (Unfortunately, I didn't back up any of my files before the crash.) I decided to use professional help in recovering my files Since I wasn't impressed with Geeksquad reviews and two of my co-workers had bad experience in dealing with them I began my search online for a different company. Thanks to yelp I found Boston iTech with excellent reviews. I got all my files back at a reasonable price. What a relief! I already sent the company's info to some of my friends and coworkers.
