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Boot A Pest
Category: Local Services Pest Control Pest Control [Edit]
791 Bradley StWest Hempstead, NY 11552
Serving West Hempstead and surrounding area
(516) 481-7378
- Hours:
Mon-Sat 7 am - 11 pm
Sun 9 am - 11 pm
- Accepts Credit Cards:
- Yes
About This Business:
No other pest control company offers a stronger guarantee than Terminix¨. Terminix offers guaranteed coverage against 27 of the worst pest varieties. We… read more »
6 reviews for Boot A Pest
6 reviews in English
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Review from Heather P.
Brooklyn, NY
12/9/2009
John is in a word - FABULOUS!
We had the bugs (the BBs, dear god, soooo creepy and awful) and John couldn't have been any more of a true hero.
He came over to check out the situation, gave us a thorough list of what to do to prepare + what to expect. He talked me down from the ledge numerous times + most importantly, he solved our problem.
His methods are a little different that most other sprayers out there + it seems heart-breaking that there is only one of him.
We've been a bit nervous to celebrate, but here we are, three months later with no bites + no monstrous little vampires in our bed.
Thank you, Boot-A-Pest! I swear, they should make you the bedbug czar of NYC. -
Review from Nan D.
Brooklyn, NY
7/6/2011
Although we believe John and his company probably did the job properly (we got the all clear after doing everything he told us to, and paying more than $4,000 for the service), I did not like working with him for several reasons:
1) His instructions were not clear (in writing) and he referred us to his website for more information, but the website doesn't exist.
2) He does little to reassure you, making you feel you have to radically alter your lifestyle. Scare the client mode.
3) He was unprofessional and rude, even after we had paid him more than $4,000, when I called with simple follow up questions.
I do not recommend him, even if he may have apparently solved our problem, because of these reasons. Just sharing for information to others, in case you face this unfortunate situation. -
Review from LaToya E.
Elmsford, NY
7/24/2011
I heard about John Furman and Boot-A-Pest from a very popular bed bug website/community where so many members had such positive things to say about John's thorough inspections and success getting rid of bed bugs.
My first interaction with him came last year (July 2010), when I got some suspicious bites. This troubled me, because I had experienced a bed bug issue back in 2008 after a move and refused to hire a dog because of a false reading I had gotten back then. I spoke to John, sent him photos of the "evidence" I had found, mailed him bug samples, and he pretty much assured me over the phone that I had no issue. In fact, he told me to save my money and not have him come out. But, being the scared person I was, I begged him to come and do an inspection.
John went out of his way to come to my apartment--which is very out of the way for him-- to give me that extra peace of mind of an inspection. When he arrived, he went into work mode and literally began looking around as soon as I opened the door. He was very thorough, looking in every nook and cranny in the bedroom. He found nothing, and to this day, there are no bed bugs.
What I like the most about John is his compassion and care for his clients. As a self-proclaimed bed bug phobic, my calls and emails can be numerous and even annoying (actually very annoying) when I feel something is amiss. But John always calls me back, listens to my concerns and gives me an honest assessment of what's going on. He's a genuinely good, honest guy who happens to exterminate and is pretty freakin' good at it. I simply wouldn't want to work with another pest control company for bed bugs. I highly recommend him for both his knowledge and the awesome customer service and follow-up that he provides. -
Review from i. p.
Elmhurst, Queens, NY
11/21/2009
Recently had a bedbug scare & the boot-a-pest guy got us sorted. He's the best exterminator out there, I think, and I wouldn't hesitate to call this company for any insect-related problem in our home. They do work in Queens, Brooklyn & Manhattan (not just LI).
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Review from bloomie b.
Brooklyn, NY
1/13/2011
I had a bb scare and after a LOT of research discovered that John was the best guy in the city.
I called him and he was kind enough to spend 10 mins on the phone asking me questions and telling me that I should wait a week, see what happens and call him back again if I was still getting bit in a week.
So a week later I called him and scheduled him to come over for a visual inspection. He came and did an incredibly thorough job and gave me an all clear. He allowed me to sleep comfortably in my apt for the first time in a month. He's not cheap, but I learned that you apparently can put a price on sanity and a good nights sleep and it was the best money I spent. -
Review from Tristan V.
Manhattan, NY
7/9/2011
Let me start off by saying that because of John's incompetence, after a month of correspondence I am still without a solution to my problem based on his complete unwillingness to help me.
Unfortunately, I have to say that I have been severely under-impressed with John's customer service. I had been personally recommended to him by a friend of mine, and while I hope he accurately takes care of the problem, getting him to treat my apartment has been almost impossible, simply put... "a nightmare." I agree with Nan D. (below). He is difficult to work with for several reasons:
1.) He is not upfront about billing, scheduling, total cost, or payment
arrangements.
2.) Twice I attempted to schedule with him only to be canceled upon at
the last minute due to seemingly minute details that could have
been easily avoided by better communication.
3.) He is not trusting and not flexible but rather skeptical of his
customers (leading me to believe he's been in legal trouble
previously). He is unwilling to speak to Landlords on behalf of a
tenant to effectively communicate his services, even when followed
up with thoroughly with regard to his specific instructions. He is
unable and unwilling to address answers to seemingly simple
questions about his service.
4.) He is not thorough with regard to prep for the job. After sending me
a prep sheet, and telling me to speak with my landlord about
the treatment, I followed up with him directly and was told that he
forgot about our first appointment, Then after I RE-scheduled our
appointment, he called me the day before the treatment on The Fourth of July and told me he needed $2,000 dollars from me upfront the next day or he wouldn't even consider doing the job. Surprised and panicked, I immediately put him in touch with my Landlord to work out the payment. When she asked him to detail specifics regarding his treatments, he abruptly canceled our appointment, refused to work with me, and said he would only work with my Landlord directly if she recontacted him. It's now been 3 weeks and my roommates and I have been bitten nearly every night in our apartment so, I made sure to put her in touch with John directly AGAIN immediately. He promised to send her a fax regarding details about his services and prices, so that she could assess them for herself since he was acting in a skeptical manner. Upon the third day of my Landlord not receiving the fax, I re-contacted John directly who informed me that "He should have faxed her but didn't, didn't care, and didn't want to do the job." When you're paying someone upwards of $2500 to exterminate your apartment, you expect them to able to talk about their services in a non offensive manner, remember the appointments they schedule, and be upfront about payment. John was non of these things, and unfortunately we still have a problem and he still will not help.
