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Bob Jenson Air Conditioning & Heating
Categories: Local Services Appliances & Repair Home Services Contractors Appliances & Repair, Contractors [Edit]
1347 BroadwayEl Cajon, CA 92021
Neighborhood: Bostonia
(619) 440-5634
- Hours:
Mon-Fri 7:30 am - 4:30 pm
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3 reviews for Bob Jenson Air Conditioning & Heating
3 reviews in English
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Review from Dena M.
El Cajon, CA
Our furnace was not working properly so I looked for a heating and air conditioning company on Yelp. Lucky for us we found Bob Jenson!!! They did what they said they would and didn't try to overcharge us. We look forward to working with them in the future.
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Review from Ross L.
Lakeside, CA
I called in Bob Jenson A/C & Heating to work on an issue with my furnace that two other companies could not/would not solve (see review of TL Services). They were friendly and professional from the first phone call. When the technician, Simon, arrived at my home, he actually listened to my explanation of the problem. That was important since it was an intermittent problem. He then took his time trouble shooting, even going onto the roof to inspect the vent (something the other companies could not do since they did not even bring ladders with them.). He then identified the faulty part and replaced it with a temporary part he had on hand. He initially said it would take a couple of days to get the exact part. After making a phone call, Simon informed me that he was able to locate the exact part in town and asked if I had time to wait while he went to get it. Since I had been dealing with this furnace issue for about two months, of course I said yes. He was back in about 45 minutes with the part and installed it. The furnace is now working fine!
A footnote to all this is that due to my home warranty, Bob Jenson had to communicate with them in order to get the approval to do the work. Simon was patient when calling them and understood what needed to be included on the paperwork in order for me to get reimbursed for the work.
I can be a "tough customer", and many companies talk about good customer service. This company truly practices what they preach. From the friendly phone service, to the e-mail with the photo of the technician (a nice security idea), I highly recommend this company. -
Review from Walker S.
San Diego, CA
Bob Jenson's AC and Heating installed our system 4 years ago treating us like their own family. We got great value and expert professional help. The purchase included twice yearly visits to check and service our system. The installation and each visit since has been exceptional with friendly phone calls to arrange the visit, an email notice with a picture of their technician, a phone call to be sure we are ready for their visit and a professionally done service appointment.
This is one of the most friendly and professional businesses it has been my pleasure to use. I highly recommend them, fully five stars, excellent. What a great group of people!
Specialties
Bob Jenson Air Conditioning & Heating provides San Diego the best in residential heating and cooling comfort system installation, repair and maintenance of virtually all brands in our industry. We pride ourselves in being the longest standing and most knowledgeable Lennox Dealer in San Diego. We also specialize in Rheem and Amana equipment.
We offer installation of Air Conditioning, Air Conditioners, Central Air Conditioning, Ductless Mini-splits, Heat Pumps, Thermostats, Air Quality products, Humidity Controls, Zoning systems, Accessories and more.
We are committed to giving our customers the highest quality service and installation available. Our customers can attest that we strive to make you smile from your first call to many years of great service and loyalty.
We look forward to providing you with the trusted business your looking for, please take a moment to view our website or call today and see if we're right for you.
Follow Us on Twitter: twitter.com/BobJensonAC
History
Established in 1977
Over 34 years ago Bob Jenson created and nurtured this company to be able to help people in the community. He has strived to keep high standards of quality and always encouraged giving customers a 100% satisfactory experience. Those standards of yesterday, treating the customer with respect, dignity, and doing whatever it takes to give them the best service is still alive and well at Bob Jenson Air Conditioning today.
Bob Jenson Air Conditioning consistently pushes ahead and leads the way in service, quality, and craftsmanship. We've worked hard over the years to employ trustworthy and 100% Drug Free technicians and office staff. We are truly a family that believes in giving our customers our very best.
We look forward to doing business with you in 2011, call us today!
-The Team at Bob Jenson.
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