Blueline Movers

3.0 star rating
8 reviews Rating Details

Category: Movers  [Edit]

22 Bennett Hill Rd
Rowley, MA 01969
(617) 548-6683
Hours:

Mon-Sun 9 am - 9 pm

$95 for $125 Certificate

Dave F. said: "To begin this review, I would like to point out that I am clearly an idiot.  I used to constantly complain about how cluttered my 1-bedroom apartment…"   read more »

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8 reviews in English

  • Review from Monique S.

    Somerville, MA

    4.0 star rating
    9/3/2011

    Of course, I waited until August 29th to find movers for the 31st.  After calling all around town and losing faith because movers were unavailable or wanted to gouge me, I found Blueline on Yelp.  Luckily for me, they had a crew thanks to someone who flaked.  Phil at Blueline was very helpful throughout the process and kept me informed.  

    My move was supposed to be at 6pm, but ended up being at 9pm.  I was completely fine with that since it was the 31st, and the town is a madhouse around then.  Also, my crew got delayed and changed due to an earlier move's inventory being substantially more than they expected. Instead of a three person crew and a truck, I had a two person crew and a van. Phil called me first to make sure this was o.k.

    Nathaniel and Brian were very friendly and polite and did not break my things.  They asked questions to make sure they understood what they were supposed to do.

    I would definitely use Blueline again.  They do have a three hour minimum, and they charge for travel time, but their prices are very competitive.  They only accept cash or in-state checks.

    Moving is stressful enough, especially when you wait until the last minute. I'm glad Blueline helped lighten the load.

  • Review from Deborah H.

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    • 21 friends
    • 19 reviews

    Cambridge, MA

    4.0 star rating
    8/20/2007

    After calling around for a few price quotes from places advertised on Craigslist, I found that the hourly rate for Blueline was the most reasonable, though they do have a 3 hour minimum.

    The two guys were due to arrive at my place at 8AM, and when they didn't show by 8:25AM, I called the main office to talk to the owner.  I don't know what the owner said when he called the movers, but about two minutes later, I got an apologetic call from the movers, saying that they'd arrive shortly.

    The guys showed up, good natured and friendly, and began to move my things.  Within 30 minutes they had everything moved into the truck and ready to go.  Granted, I had everything packed and organized for them, and maybe it was because it was still early in the morning, but they were wonderfully energetic and efficient.  

    Once we got to Beacon Hill, we had a little bit of a hairy situation because they could not park directly in front of my apartment, and it was a one-way street, so they had to work very quickly to avoid the dumpster truck that was slowly but surely creeping up the street.

    The only minus to my experience with Blueline would be the fact that there was a 3 hour minimum, and my move only took 1.5 hours, including the driving time from Coolidge Corner to Beacon Hill.  I should have had the boys drive me back to Coolidge Corner, considering that I paid for 3 hours of their time, but I thought it might be a little awkward to catch a ride with two movers in an empty van, so I took the T back instead.

    Bonus:  As Luke mentioned, the boys were cute!  The guys that came to help me move were named Wes and Seb (I think), and they were extremely friendly.  My annoyance at their lateness melted when I saw them.  Former college soccer players = hotness. =D

  • Review from rajat b.

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    • 12 friends
    • 28 reviews

    Arlington, VA

    5.0 star rating
    11/29/2009

    I used blueline Movers today, for the third time.

    I must say, I'm always impressed by their courtesy, attention to detail, and resourcefulness.

    After using other movers in the past, i expected everything possible to be bungled, my furniture to be damaged, and to be overcharged. Blueline is not cheap like the other guys, but you totally get what you pay for. Every piece of furniture is carefully packed and transported, and even moved into your desired position.

    Moving sucks, but the guys Blueline has sent to help me out over the years have made it A LOT easier.

    Today they came with a gigantic truck, since I had space to park it, moved my stuff at an efficient pace, climbed three flights of stairs without complaints, and even took a large cabinet over to my sister's house for me when it didn't fit in my apartment. Highly recommended.

  • Review from TinyYogini P.

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    • 12 reviews

    Cambridge, MA

    1.0 star rating
    1/26/2009

    TERRIBLE. RIP OFF.

    The movers were nice enough, but the management was HORRIBLE.

    First of all, they sent the wrong crew for the job:  a fourth floor walk-up (no
    elevator!) move would require two guys who are in shape and capable of
    running up and down 3 flights of stairs. Nope. Instead, they sent me
    one young capable guy and one very overweight guy incapable of
    handling those stairs on his best day. Again, they were nice, but
    let's be real.

    They were supposed to show up at 8 am, no one answered when I called...they finally called at 9, showed up at 9:30.

    It took them 5 hours to load the truck with a ONE BEDROOM, 450 sq.
    foot apartment! One guy kept telling me that I had more stuff than I
    told them about. The online form they provide is flawed, however. For
    example, they ask if you have a kitchen, but not how many kitchen
    boxes. (Don't know about you, but I packed my kitchen stuff in, you
    guessed it, boxes!) I also clearly stated that I had an art studio,
    including supplies. That would be more boxes, guys!

    I was originally quoted 3 hours (including travelling time) at $237.
    In the end, I had to tell them when I ran out of money because it went
    up to $700!  Do the math. That's more than TWICE what they quoted me.
    I don't know many people who carry that kind of money around, do you?
    I had to spend all of my savings.

    When I reached my financial limit, they called management who told
    them to LEAVE MY BELONGINGS ON THE CURB! Never mind that they took so long to load the truck or that they went so far over my quote.

    I've moved about a dozen times in the last 15 years. If you live in
    the city, you know this is normal. I have NEVER taken so long to move,
    without professional help. I could've rented a UHAUL for less than
    $100 and none of the stress.

    Did I mention that I had to help them myself? Even though I was PAYING
    THEM? I even bought them coffee and pizza because we were all super
    hungry after a 5-hour loading.

    And how many of my belongings were broken and damaged during the move?
    Plenty...Geez...I've never broken anything when I moved myself.

    The management never contacted me to find out what happened, nor do
    they care (obviously). The big guy, while nice enough, kept asking me
    if I was going to complain about him because he said that people often
    accused him of intimidation and that they took too long. Well, he just
    gave it away! This obviously happens often when he's on a job.

    NEVER AGAIN. That's all I have left to say.

  • Review from Amy W.

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    • 8 friends
    • 16 reviews

    Marlborough, MA

    2.0 star rating
    8/13/2007

    i've never used a moving company, so i had no idea who to go with.  i got quotes from gentle giant, isaac's, and a few others.  after reading the great reviews on here, i also got a quote from blue line, as they sounded like a good deal.  to my surprise, their quote was only slightly less (~$30) than the others.  but, they had good reviews, and they're "starving musicians", so i decided to give them the job.  i mean, i'm dating a drummer myself, so i know what it's like.

    now, i put up signs to block off the area in front of our new place in brookline.  i was able to grab a huge space in front of my old place in allston.  i did everything i could to make this easy.  i'll admit i was slightly taken aback when 2 young men showed up to move us.  based on reviews and their website, i expected older, more experienced guys to show up.  but they got right to work, and it seemed to be going just fine.  i was actually quite impressed by them at first.

    we had a 3.5 hour window, which should have been PLENTY of time, as we didn't have much to move (a one bedroom apartment MINUS a bed).  yet they managed to run almost an hour over time, and that was with my boyfriend helping them to unload the truck at our new place.  so, i was not very happy shelling out an extra $100, now making this move significantly more expensive than if i had gone with a more professional company.  i have cheapish furniture, but that doesn't mean that i'm happy with all the scratches the managed to get on everything.  at the end of the day, i was NOT happy with this company.  but i withheld from writing a bad review.

    until today.  since they decided after 3 MONTHS to cash my deposit.  that's right, the cashed a $154 deposit check 3 months late, thus overdrawing my bank account, which i had an extra $200 in for this purpose up until last week.

    overall, i would say that blue line movers are unprofessional, and for $500 i would expect MUCH better work to be done faster and WITHOUT my help!  sure, the other companies might look more expensive up front, but in the end they would have saved me money and headaches.

  • Review from Dan T.

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    • 12 reviews

    Somerville, MA

    3.0 star rating
    4/18/2009

    This review is an average -- I used Blue Line for a move a few years ago, and they were fantastic, did a great job getting things into my apartment despite some crazy stairs and some big pieces of furniture.  Five stars for that move.  

    So when I had to move again this fall, I called them first -- but didn't hear anything.  They got back to me a couple of weeks later, and I'd already hired someone else, but I needed some help packing.  So, I hired them to send packers for a few hours the week before my move.  

    The guys they sent -- who I think they subcontracted from another moving company, since their shirts listed *that* name -- were pleasant, but the guy working on my dining room was incredibly slow, and ignored my specific instructions about packing certain things separately so I could find them.  The kitchen guy packed stuff with absolutely no logic whatsoever -- different parts of the same appliance in three boxes, food packed under utensils, etc.  It took me ages to find everything -- although everything was intact.  Two stars on the packing job.

    So not sure what happened -- they were once very good, but I don't think I'd call them again.

  • Review from luke b.

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    • 28 friends
    • 97 reviews

    Somerville, MA

    5.0 star rating
    6/2/2007

    Blueline Movers were amazing!  They called to give us an ETA ahead of time, showed up on time, Justin and David were hot, Hot, HOT, they were really efficient, professional, funny, strong, smart, helpful, everything I've come to NOT expect from a moving company. We chose Blueline based on other reviewers from Yelp and also that their quote was one of the most reasonable around. Gentle Giant can suck one. They wanted three times as much for what I'm sure we wouldn't have gotten from Justin and David. I hope the water, Gatorade and tip helped make up for the crates with the books in them... thank you again for making our move so perfect!

  • Review from Liz R.

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    • 1 friend
    • 7 reviews

    Boston, MA

    1.0 star rating
    7/22/2009

    Now keep in mind I used them in the fall of 2006, so things could have changed. BUT this was by far the worst moving experience I've ever had. Total nightmare. They were an hour late (this was when I was living on Marlborough St in Back Bay and moving 1.5 blocks over to Comm Ave in Back Bay - VERY easy to find both locations as it's BUILT ON A FRICKIN GRID). Not to be rude, as I don't care what my movers look like, but it was clear 2 of the 3 men were VERY out of shape. They were sweating profusely within the first 10 minutes and proceeded to leave lasting, disgusting sweat stains on some of my covered furniture.

    They were rude, did not listen to me or my roommate at the time, and felt that they knew everything. They quoted us for a 4 hour, 3 man job (reasonable because we did have a decent amount of furniture for 2 people moving from a 3 BR to a 2 BR). They managed to get out of the first apartment in a decent amount of time. My roommate and I piled into her car and drove a few breakable things on our own to our new place, 1.5 blocks and less than 5 minutes away (hitting 3 stoplights on the way). And we waited...and waited...and waited. After a half hour of the truck not TURNING THE CORNER, we called the moving company headquarters. Only to be told that the truck was "around the corner." I will never forget my then-roommate yelling into the phone, "I can SEE my OLD APARTMENT from my NEW APARTMENT and THERE IS NO TRUCK."  

    What happened? The movers assured us they knew where they were going...and proceeded to leave Back Bay and go all the way to Brighton, out by the BU/BC area of Comm Ave. They were gone, with ALL of our furniture for over an hour. Once they finally called us back and explained where they were, we were FURIOUS and demanded they come back to our second apartment and finish the job. They did...after a lunch break (fine, we weren't going to starve them or anything) but they were well behind schedule.

    All in all, the move took 6.5 hours, and that isn't including the 2 hour lunch break/getting lost/stuck in Sept 1 traffic time that they wasted. We were FURIOUS that we were underquoted, stuck with lazy and out of shape movers who left sweat stains and scuff marks on lots of our furniture, who didn't listen to us/were too arrogant to ask about the location of the second apartment, and ended up taking double the time they quoted us to move. I will NEVER use them again and would warn everyone away from them. Worst customer experience ever and I'm still scarred from movers because of this! I could have easily used a wonderful but pricey company like Gentle Giant because I ended up paying that much for double the time and not even 1/100,000 of the professionalism.

    STAY AWAY FROM THIS COMPANY!!!

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