Photos & videos
Services Offered
Verified by Business
Auto wheel and tire repair
Tire repair
Wheel alignment
Tire balancing
Tire rotation
You Might Also Consider
in Auto Repair, Oil Change Stations
People also searched for
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Big O Tires.
Recommended Reviews
Overall rating
13 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Stella B.Enid, OK1563314Apr 9, 2021
Terrible management. Didn't notify me of the wait time even though I had an appointment that they confirmed. I noticed people had been waiting for 1.5+ hours for their cars to be even worked on yet. All the customers were very upset.
Helpful 1Thanks 0Love this 0Oh no 0 - Jennifer S.OK, OK11Oct 30, 2021
I had left a review on google several months ago and I guess it only allows one. I thought I would throw one on yelp to help. The team at Big O do everything they can to take care of their guests. They do amazing work. I love that if they mess up they tell you. They do not try to hide anything from you. They do not try to tack on extra services. I am a woman and I go into Big O alone. Some mechanics take advantage of that and Big O is one of the good ones. David Bates always takes care of his guests. Big shout out to him. He works so very hard and deserves a raise. This guy will keep you coming back because of how great he takes care of guests. Thank you Big O.
Helpful 0Thanks 0Love this 0Oh no 0 - Ryan S.SoMa, San Francisco, CA01Dec 13, 2021
This occurrence was a couple of months ago, but its still worth noting. I bought a set of tires from this Big O in June of this year. Had a flat, which they claimed unrepairable. I cannot confirm or deny this, but rather than replacing one OEM tire I didn't care for, I bought a new set. Took them 2 1/2 hours plus to put this set of tires on. Not their fault necessarily, but this was in the middle of my work day, and I'm self employed. Go in for a "free" rotate a few months later, wait an extended period to get it in, and hear my Tacoma start, pull around, and what I can only describe as what had to be redline free revving, and then watched in horror as my pickup goes flying into their bay. I was unsure momentarily if it would go careening into the vehicle in front of it. I step out of the door, and the entire 45 minutes they had it in their shop, it stunk horribly of the clutch in my pickup. I do not know what their tech did, but burning thousands of miles off my clutch in a moment, and nearly wrecking a brand new pickup in your shop, then having the audacity to tell me something is wrong with my brand new vehicle that has a sum of 36,000 miles on it, of which I put every one of them on it, is idiotic at best. Management made no effort to alleviate this issue, either. Needless to say, I do not intend to ever darken the door of this establishment again.
Helpful 0Thanks 0Love this 0Oh no 0 - Taylor M.Enid, OK01May 1, 2021
If I could give zero stars I would. Please do not waste your time here. We had an appointment at 11 and got there at 10:30 they didn't get it into the shop until noon and then we didn't get out until 3:30!! We had AN APPOINTMENT at 11! Not to mention they got walk ins in before our appointment...
Helpful 0Thanks 0Love this 0Oh no 0 - Josh F.Oklahoma City, OK016Sep 27, 2019
I've had several oil changes and tire rotations, flats fixed, and new tires done here. The staff is always friendly. It's usually pretty busy so if I'm tight for time I call first and they're pretty good at predicting when I should come in to catch them at a slow period. Several times I've gone in with a flat tire and after fixing it they refuse to charge me. One one occasion I thought I needed a new tire and rather than making money off my ignorance they took me out to the car with a gage and showed me how much tread I had until replacement was recommended. They've earned my business
Helpful 0Thanks 0Love this 0Oh no 0 - Jacob F.Oklahoma City, OK9011353Jan 21, 2019
Came in to get a tire rotation and possibly two new tires. They got all the information then I had a seat to wait until they decided if new tires would be necessary. After waiting almost an hour in their lobby my car was still parked out front and when I asked how much longer their estimate was another 45 minutes.
They have six work bays but were only using three, and the line of customers kept increasing. I wouldn't fault the workers because it's management's fault that they are understaffed, but they could have given a heads up that it would be a 2 hour wait. I would not recommend them and will never go back.
I took my keys and left. As I should have done to begin with, I went to Potter Oil Co. and they had tires rotated in 10 minutes.Helpful 0Thanks 0Love this 0Oh no 0 - Melissa P.Sevierville, TN02Feb 4, 2020
Took my daughter's car in for rear brakes and was told they were fine but front brakes needed replaced as well as two tires. Bill totaled close to $700 and rear brakes still squealed when stopping. Took it to another shop 2 weeks later and was told she barely had any rear brakes left. The brakes were so bad they didn't want her driving the car. Estimate for this repair is close to $600. Got a royal screwing over at Big O. Maybe that is what the name stands for.
Helpful 0Thanks 0Love this 0Oh no 0 - Mike Q.St Charles, Saint Louis, MO537Jun 17, 2017
In town for a wedding and noticed a tire not holding air. Called on a Saturday and even though they were only open for another hour they told me to come on down and they would fix it. They finished up after closing and not once made me feel like I was delaying them. Superior Customer Service and workmanship!
Helpful 0Thanks 0Love this 0Oh no 0 - Philip M.Enid, OK1421Jan 1, 2017
This shop in Enid is the perfect example of the Mechanic horror stories that you always hear. They will push parts on you that you don't need, will way overcharge for those parts and, as another reviewer stated, will not call you when your vehicle is ready. They tried to tell me that All four of my control arms were bad - they weren't. Just to be sure I purchased all four from Amazon (Moog parts) replaced them all, and upon inspection found that none were bad or bend. I also did the struts while I was in there. They tried to charge me 270 PER STRUT! I ordered 2 quick struts from Amazon for 135.00 - half of what they wanted for one. Go to Southern Tire Mart, they are much more truthful and do a much better job. Avoid these clowns at all costs.
Helpful 0Thanks 0Love this 0Oh no 0 - Andrew U.Westfield, IN89613Jan 31, 2015
This was my first visit. Took my car in for an oil change and tire rotation and was happy with the price... But when I picked it up, the tech must have taken a dirt bath before he got in my car and didn't even bother to wipe it down when he got out. There was dirt all over the inside of the drivers door to include the fabric above the door. Went back inside to explain the situation and they were more than willing to wipe it down... Except they only cleaned the fabric above the door and left the actual door filth. Probly will not go back.
Helpful 0Thanks 0Love this 0Oh no 0