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Big 5 Sporting Goods
Rating Details »
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wheelchair Accessible:
- Yes
5 reviews for Big 5 Sporting Goods
Okay, so maybe its rare you actually get help at this Big 5 but I can't complain because every time I go in there (every couple of months) I know what running shoe I'm looking for. I'm in and I'm out. No help needed thank you very much.
Why shop at Big 5 for running shoes? Because they are cheap, son! AND they always carry my shoe brand of choice Asics. I don't think I've ever paid more than $60 for a pair of running shoes there. I'm cheap, yes, but I will fork over some dough for a good pair of kicks. I do feel like all the other products are expensive but then again this is coming from someone who has a heart attack if she has to spend more than $10 on a pair of pants.
This is a small sporting goods store but they have all kinds of goods for your sporting needs. I have ventured in there for boxing wraps and a bike lock which they had at reasonable prices. They do have a good selection of weights and boxing gear. Whenever I decide to invest in boxing gloves Big 5 will be the place I'll go to.
Bottom line: only go into Big 5 if you know EXACTLY what you want. Service here is hit or miss (I actually was approached today!) so the little amount of help you need the better.
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I called to see if these guys had Power Bar Gel in chocolate flavor. They said "yes we do" so I drove down. Not only did they not carry it, they pointed to their bars and said "there you go". I'm also pretty sure that the girl that helped me was on some drugs. I'm not joking.
I thought I could redeem my trip by picking up a water bottle while I was there. They didn't have any decent ones either. Total bust.
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There is nothing big about this Big 5.
I've made a number of trips here, whether it be for camping or sports gear, and the selection is pretty sad.
It should be called Small 5.
If I am to judge job satisfaction on the level of customer service and employee friendliness/availability, I'd have to say a job at this Big 5 must suck pretty bad.
It's okay if you need something last minute (and they actually have it), but otherwise I would suggest you try to find another sporting goods store.
P.S. The map for this location is ridiculously wrong...It's in Westwood Village, by Eats and 24 Hour Fitness. (okay, it's been fixed. a little.)
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Not perfect, but I feel the need to disclose my shopping details. Every time I go here I go with my mom and dad. I do a lot of shopping with them and thus we are a team though in different parts of the store undivided. We always have a goal and relate our goals to each other so if I was across the room from a sale person carefully dodging me...he could not avoid all three of us.
Oh and how they do try, gotta admire that spirit as you break it- quizzing them on advertisement details and squeezing rain checks from their colorless , weak forms like blood from a stone.
We go for sales shoes, we find at least two people to help us because experience says one of them will go on break or rearrange papers at the front of the store.
The massive sales far outweigh disinterested staff. Fight for it!
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I used to work in retail so I'm pretty lenient when it comes to how people who work in a retail store act/behave - it's a hard job with very little thanks, but that does not excuse the level of ineptitude I experienced at the Westwood Village Big 5 last night.
I needed some very basic soccer gear. New shorts, shoes, socks and shin guards. Pretty much the same things every soccer player needs. I figured I'd tackle the hardest first: the shoes. So I went back to the wall and easily find the mens shoes. I poke around there a bit until I see the women's shoes tucked away in a corner. Each shoe is held up on the wall by a little plastic holder that specifies what kind of activity the shoe is designed for. A good %40 of those holders were empty of purpose or didn't have a shoe displayed on them at all! So I find the mens soccer shoes, (all 4) and notice that there is nothing on the women's wall showing soccer. I ask the next coworker I see, a girl who was not in uniform but helping customers and restocking the shoes anyway... She shows me some more soccer stuff, I say thank you and walk away. As I'm browsing the rack of shoes that she has shown me I'm starting to notice a trend, they're all kids shoes. Weird... Oh well, the socks are here so I grab some of those and head off to ask another kid where womens soccer shoes are. He makes eye contact, and takes off in another direction as soon as possible. What the hell? Okay, found another one to help me, he has no idea where anything is at all, has to go ask one of the cashiers - cashier waves vaguely at the shoe wall and says "back there". Clueless turns to me and repeats this. I'm starting to get really frustrated at this point, this is a small store, how do you lose a whole section of shoes?!?! So I'm fed up, I've been at work all day and now I'm out shopping when I just want to go home, this was supposed to be a quick trip just to pop in and grab a few things - I know what I want, I just need help finding it. So I head back to the mens shoes and since they are the only ones I see marked "soccer" I start trying those on. (I have wide feet anyway, it works out okay) Clueless has so far been the most attentive person in the store and after a few minutes wanders over to remind me that these are mens shoes. "Well since we can't find women's I'm just going to get mens" He proceeds to pick up shoes off the mens wall and look inside for a womens designation. Thanks, y'know I thought of that myself. He then wanders away and I find a shoe that pretty much, kind-of, sort-of fits and have to track him down again and speak very slowly to say "Do you have any more of this? Exactly this. Same size. Everything." He's gone for 10 minutes but does manage to come back with the right shoes. Okay, two down. I have now been in this store for 45 minutes and have socks and shoes. Still need shin guards and shorts. As I'm walking around looking for shin guards I see a cheap pair of shorts and just grab them, I'm too irritated to actually SHOP right now. Of course, there are no fitting rooms so who knows if they'll actually fit, but at this point I don't care. So I finally find the rack of shin guards in this incredibly awkward corner where you can barely walk, none of them are priced and the stock levels are terrible. The really cute pink ones that I really want only have XXS and the cool chrome ones only have XL. Most are not priced at all but I finally find a pair of ugly blue ones priced at $16. One of my teammates got them here last week for $8.
As soon as I have the basics I run the heck out of there because this is ridiculous. There are at least 5 employees working in this tiny store, to the 3 customers in here and none of us can get any help - there's no excuse for that! Anyway, I get to the cashier and at least this guy had some communication skills rather than the grunting and pointing I had been getting from everyone else; he chose not to use them beyond the usual "find everything okay?" and "credit or debit?" though.
If my game wasn't the next day right after work I would have gone somewhere else after ten minutes in that store, that was disgusting. Just awful.
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