Best Western Plus Tuscan Inn

3.5 star rating
63 reviews Rating Details

Category: Hotels  [Edit]

425 N Point St
San Francisco, CA 94133
Neighborhood: Fisherman's Wharf
(415) 561-1100
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Hours:

Mon 12 am - 12 pm

Price Range:
$$
Accepts Credit Cards:
Yes
Wi-Fi:
Free
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Review Highlights   

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"Free wine tasting at night too." (in 8 reviews)
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"All within walking distance." (in 5 reviews)
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"Unlike most city hotels, the property is pet-friendly." (in 6 reviews)
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63 reviews in English

  • Review from JESSICA j.

    •  
    • 29 friends
    • 93 reviews

    Huntington Beach, CA

    4.0 star rating
    1/4/2012

    This hotel was GREAT. The location was perfect for us...I wanted to be touristy and walk around the Wharf and be able to walk to North Beach for the bars at night. Perfect. We got there early because we weren't sure about the check in but figured we needed a place to park and we had a lot of bags. **Mandatory Valet is $50 a night, butt raping ridiculous but right across from this hotel is outdoor parking for $35 overnight if you don't have a lot of luggage...saves you $15)

    When I walked into the Lobby, it was nice, warm and cozy with a big fireplace, sofas and chairs to curl up on. The man that helped me was soooooo nice! He was energetic and making jokes! Loved him! He was very helpful in asking questions to make sure we had the best stay.

    Our room was great. Clean, newly decorated and spacious(esp in comparison to other SF hotels.) We had a big window that let lots of light in. The hotel also has free Wi-Fi. There was a coffee maker which made us so happy because the motel we came from was a dump and didn't have any amenities. Not to mention the FREE Wine Reception in the Lobby from 5-6PM. Yes its Charles Shaw varieties but free is free and getting buzzed for free is RAD. Speaking of drinking...we did too much of that so the next day when we called for a late check out- no problem, check out at 1:30. Thank god.

  • Review from Jeff G.

    Chicago, IL

    2.0 star rating
    2/7/2012

    $45 a day for parking?

    Water Heater in our room barely worked -  water was warm for 3 min of a shower then turned cool.

    Room had a weird layout - to open or close the bathroom door no one could be using the sink in the adjacent area

    Shitty mattress

    Free wine happy hour was nice, but at $2 a bottle quality of wine, they are only serving up $0.50 worth of wine per glass

    Not again!

  • Review from Samantha H.

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    • 1 friend
    • 37 reviews

    Fresno, CA

    3.0 star rating
    1/6/2012

    Stayed for two nights to visit family and do the tourist thing with the boyfriend. Here's my list:

    Pros:
    - Pet friendly  ( no extra cost, treats in the front and great rooms in front)
    - close to everything I needed ( walk to fishermans wharf
    or North beach, 1 mile to Chinatown)
    - clean
    - good service in the morning ( with great, personable manager )
    - biggest room i've stayed at in SF with a comfy bed.

    Cons:
    - Pet friendly meant a small patch of grass in front of a business building for bathrooms breaks
    - arrived at night to angry/tired valet
    - was skipped when going to check in although the attendant saw we were waiting there first. I understand that the guy was standing in front of you but good service means that you acknowledge the gentleman rudely invaded my bubble forcing me to stand off to the side.
    - lack of privacy ( due to thin walls)
    - valet = $44 ( Be sure to call first  to get your car or they get irritated)

    Here is my advice. If you want a clean, traffic free place to stay, this is it. Even so, do not expect great service when the manager is not there. At night, when I am assuming the smiling manager I saw was not there, the service became quite questionable for me. Perhaps people have other opinions but this was my experience. All in all, it was worth the money and A-Ok. I would go there again for a casual visit to SF.

  • Review from Tiffany L.

    Sacramento, CA

    4.0 star rating
    Updated - 7/17/2011 2 Check-ins Here

    I wanted to update my review, to let our Yelpers know, that if you ever have any problem or concern, to contact the General Manager, Jan, of this establishment. She was extremely courteous, helpful and full of class.

    Last holiday, we stayed at the Tuscan Inn, and left a bit ruffled (see previous review) Jan, herself, contacted me. She let me know that she would bring up some key notes at her next staff meeting, and gave us another chance to check out a Best Western. It really means something when an employee of a business reaches out to you, and wants to make things better. Thank you to the staff of Hotel California, and to Jan again for making us feel comfortable, and Best Western fans for life!

    Was this review …?

    1 Previous Review: Show all »

    • 2.0 star rating
      12/28/2010

      Those of you who've read my reviews know I hate and rarely give a terrible one...Im not high… Read more »

    Comment from Jan M. of Best Western Plus Tuscan Inn 12/30/2010   
    Tiffany: Needless to say, I was surprised and very… More »
  • Review from Brian M.

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    • 1 friend
    • 5 reviews

    Antelope, CA

    1.0 star rating
    1/6/2012

    With so many choices for hotels in the area, there is no reason to stay at Best Western Tuscan Inn.  They screwed up our room twice (causing us to shuffle around from front desk to room to front desk to room to front desk to room), they overcharged us, they lied to us about having microwaves on the premises ("we don't have microwaves, but we can check around to the neighboring hotels"; "look, we know there's a $20 surcharge and we don't care, just give us a microwave", "oh, ok, here's your microwave"), and one of the reasons we stayed is they have a restaurant in the hotel which was closed this week which would have been nice to know when we booked our room earlier today.  Terrible value, terrible service.  The location is good, but so is my car when it is parked out front and I wouldn't want to sleep there either.

  • Review from Jenni L.

    Vancouver, WA

    3.0 star rating
    5/1/2011 2 Check-ins Here

    I stayed here with a few friends on a roadtrip down for Coachella recently.  There was three of us sharing a room and I had done all the work of booking so, naturally, I made the other two bunk together so that I could enjoy a bed to myself.

    The rooms were modern, cute and clean.  They weren't huge by any means but they definitely served their space well.  The bathroom was nicer than most, and larger than most as well.  Overall the condition of the hotel was great.  The location was superb as well.  We were only a few short blocks from the pier and alot of the touristy shops and restaurants.  We were also just a few short blocks from the trolly pick up, which was convenient.

    My only qualms with the place were firstly, the absence of breakfast.  The only brunch place super close that we knew about (right on the corner) had really bad Yelp reviews, and it took us forever to figure out which stops went where on the trolly for breakfast.  It would have been nice to have a small breakfast there before we set out for our day.

    Second, the concierge was the worst ever.  I went down in the morning to inquire about how to get to Union Square via the trolly and what restaurants were around there, and although he handed me a map and outlined our route to the general area, he replied with something along the lines of "I dunno, there's like alot of stuff there."

    Thanks, you could have atleast googled it and given me a better answer.

    I expect that a concierge is going to be able to rifle off a few choices and tell me where I can find them.  Isn't that their job?

    Thirdly, after tax, parking was $50 a night.  Are you kidding me?  I understand that most hotels in the area charge a parking fee, but this seemed a little high.  We weren't staying at the W, it's a Best Western.  Fail on that point.

  • Review from Rebekah T.

    San Francisco, CA

    4.0 star rating
    1/24/2011 5 Check-ins Here

    Great hotel to stay in if you are visiting San Francisco. I called the hotel directly and the Reservation Specialist found me a room on a Super Saver deal. Staycation in Fisherman's Wharf? Sounds so touristy for a local.

    I had a great time though, very cozy, close to Fisherman's Wharf and nearby restaurants.

    The hotel staff was friendly and made transit accommodations for us including a shuttle back to the airport for $15.00.

  • Review from Rani C.

    Atlanta, GA

    4.0 star rating
    3/8/2011

    Location is great. Next to safeway and trader joe's. Parking was a bitch though. Almost 1/3 of what I paid for the room a night!!! Decent room. Not as small as NYC, you can move around. Don't see why people keep saying it's tiny.

    Wanted this location cuz its close to North Beach. Just bar hop and walk down the hill to hotel. Area is actually pretty quiet at night.

  • Review from Amanda M.

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    • 181 friends
    • 972 reviews

    Tiverton, RI

    3.0 star rating
    4/13/2011 1 Check-in Here

    The location was decent enough. In about 10 minutes, you'll find yourself in the midst of the hubbub of Fishermans Wharf.. or you can walk to North Beach, take a trolley and go to Chinatown.

    Our room was nice and clean. Small(ish) but not New York City small.  Price on http://hotels.com was good, but $40 parking for your car is a total rip off. But that's what you get when you use a chain hotel I guess.

    I found everything to be pretty quiet (though we weren't facing the street). Walls seemed pretty thin because we could hear our neighbors kids playing all night.

    I probably wouldn't stay here again because there's nothing particularly special about it.

  • Review from Laine D.

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    • 19 friends
    • 30 reviews

    Winnipeg, MB

    Canada
    4.0 star rating
    1/19/2011

    Stayed here Jan 2011.  Great hotel!  Would stay here again.

    We stayed in a few different hotels in SF this trip.  After staying here I would have prefered to stay at this hotel for the whole trip.

    Slept great.  Minor noise issue,

    Friendly helpful staff.

    Close to great attractions, restaurants, and transit.

    Modern, clean, well appointed rooms.

  • Review from Jessica A.

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    • 18 friends
    • 43 reviews

    San Diego, CA

    3.0 star rating
    11/18/2011

    I'm a Best Western Diamond Plus customer and connoisseur of Best Westerns. I found this hotel to be A-Ok. The customer service was good from check in to check out, the concierge was helpful with everything from hailing a cab to valet parking my friends truck. The room itself turned out to be larger than I expected, knowing that SF would be some tight conditions, but just know that when they tell you it's a queen, it's really a full size bed. The room I had looked out onto an interior courtyard which was pleasant and allowed for natural light to enter into the space which can be an awful lot to ask for in an intensively urban environment. I didn't take part in the complimentary happy hour though my friend seemed pleased with the coffee offerings during the breakfast hour. I left a midstay tip for housekeeping and a note requesting additional towels which they supplied with no issue. I have no complaints about noise or thin walls, it seemed to be a pretty peaceful environment throughout my stay.

  • Review from Sukhraj B.

    Lake Forest, CA

    4.0 star rating
    11/12/2010 2 Check-ins Here

    We've stayed at so many Best Westerns that we're now part of the Best Western Rewards program so when it came time to pick a hotel for the race: Best Western it was. Luckily enough, we found one that was 3 miles away from the SF marathon start line, within walking distance to Fisherman's Wharf, and near a grocery store so I could get my Gatorade.

    Our room had comfortable accommodations and a great view. Unfortunately the walls were paper thin so we heard street sounds at night and if you're trying to sleep before a race, forget about it.  They also have an in-house restaurant that allows you to order straight from the menu and they'll deliver but we don't really do room service too often considering we live for our adventures.

    Parking is valet or you can park in their lot across the street for $10 a day. You can also park on the street and pay the meters but somehow we lucked out and didn't have to pay any fees at all. Probably because the cops were distracted by the race event. Who knows? Either way, I would consider staying here again because it's so conveniently located.

    Comment from Jan M. of Best Western Plus Tuscan Inn 11/18/2010   
    Congratulations on the Marathon and appreciate your… More »
  • Review from Shaina C.

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    • 7 friends
    • 5 reviews

    San Francisco, CA

    3.0 star rating
    8/10/2011

    I booked a stay at Best Western Tuscan Inn and the hotel was booked the night that I checked in.  The manager on duty told me that I can stay at another hotel which was much smaller for the same rate.  They also said that I would not be charged for my stay.  I was charged and I am very disappointed by the customer service in order to get this situation resolved.  I am STILL trying to get this situation resolved.

    update: the manager was able to resolve this issue and was very prompt.  so i've increased the amount of stars since this incident.

    Was this review …?

    Comment from Jan M. of Best Western Plus Tuscan Inn 8/12/2011   
    Hello Shaina C: Thank you for taking the time to give your… More »
  • Review from Sherry M.

    Las Vegas, NV

    3.0 star rating
    2/2/2011

    Our room was nice, albeit quite small for two people. Would have been okay for just one. Nicely decorated in the tuscan style. Very soft and comfy feather pillows and super soft bed sheets, but the bath towels were thin and very scratchy ... almost painful to use.

    The in-room complimentary coffee was the usual crap.  Free wi-fi was a nice touch though, since so many hotels are going the way of the airlines and nickle and diming us for every little ammenity or service.  

    Overall, a decent place to stay at the Wharf, and I would return.

  • Review from May C.

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    • 19 friends
    • 34 reviews

    Costa Mesa, CA

    5.0 star rating
    9/14/2010

    It was my first time visiting San Fran a little over a year ago. Found this place on priceline.  It was an amazing deal for flight and hotel stay for two. I was a little skeptical and Yelped this place and it had great reviews.  So we booked it.

    We got there early and they were so great to let us check in early. Staff was super friendly and they were very informative.  It was so close to Fishermans Wharf and walking distance to plenty of other places. I was worried at first that we did not have a car, but I was so amazed at public transportation there.  We definitely did not need a car. We got a City pass and that paid for most of our sight seeing and public transportation.

    The room was clean and nice but a bit on the smaller side. I was not bothered by the size of the room.  We did not really have a beautiful view but it wasn't like I was going to sit near the window and stare outside. I was ready for adventures! =)

    Overall, we were very happy with this little Inn.  If we are ever in the area again, I would definitely stay here.

    Side Note: Parking your car is not free here.  Some hotels offer free parking. Call ahead to ask for pricing. I think it changes.

  • Review from Robert M.

    Phoenix, AZ

    4.0 star rating
    4/20/2010

    The Tuscan Inn was the Best Best Western Hotel I've ever stayed at. Fist off, I got the room for a whopping $60 a night through Priceline, which is my best bid to date. I was a little worried before getting to the hotel because of the accepted bid and being that it was a BW but I was sure surprised upon arrival. The location could not have been more perfect. It's just a few blocks from the hustle and bustle of Fisherman's Warf and North Beach. The room was also great. Very clean, currently decorated and came with a mini fridge and free wireless internet. There was even free happy hour in the lobby every day. Our housekeeper was fantastic! She was very sweet, greeted us in the hallway throughout our stay and even asked if we needed additional supplies outside of attending to our room. What a gem!

    I would definitely return to the Tuscan Inn and wouldn't even mind a paying regular rate considering the accommodations, location, and service.

  • Review from Summer C.

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    • 36 friends
    • 150 reviews

    Long Beach, CA

    5.0 star rating
    8/9/2010

    I stayed here a year ago and had a great experience at this hotel. My boyfriend and I arrived early (10am) and the other party in our reservation wasn't there yet, so they let us check in early so we could drop off our luggage. The front desk was so nice about it and made sure we got our luggage taken up to the room promptly.

    Room was clean, the view we had was into the little garden/terrace in the middle of the hotel, so really nothing to rave about. But who spends time in their hotel rooms staring out into the windows anyways?

    During the evenings there was like a wine tasting social hour in the lobby, how cool free wine to get ya buzzed before dinner. :)

    The location is convenient and just a few blocks from Fisherman's Wharf, great shopping, a Borders, Starbucks, yummy restaurants, etc. All within walking distance!

    Recommend this place if you are on a budget but prefer nice amenities :)

  • Review from Barbara D.

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    • 146 friends
    • 434 reviews

    Chicago, IL

    1.0 star rating
    1/6/2009

    I was going to give it 3 stars mainly for the location....right smack in the middle of the Wharf, within walking distance to the piers & dog friendly.

    Cheap-o complimentary wine nightly by the fireplace was a sweet gesture.

    But, here's the kicker. They charge over $43.00 for parking per night (and that's for a regular sized vehicle...$53.00 for SUVs). First they conveniently forgot to mention this to me when I booked the room. Second when these charges showed up on my credit card AFTER my stay they said they charged $38.00 per night for parking. The charges still weren't adding up. Finally when I called their headquarters they said that they not only charge $38.00 for parking but tax their parking $5 bucks/night so the total ends up being $43.00 nightly.  

    Glad we got that cleared up! Glad that my car was staying in such a classy hotel for the night as to be charged a total of $172 bucks to sit in their garage. That's more than what it cost my dog to stay here!

    I'm so pissed I'm thinking of calling the BBB.

  • Review from Janis L.

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    • 43 friends
    • 26 reviews

    Anaheim, CA

    4.0 star rating
    3/12/2010

    My family and I stayed here for 4 days during the Thanksgiving weekend last year.  Price was reasonable considering the holiday, just be sure to check online for any special offers/discounts before booking (We were able to book $99/night via Travelzoo).  As with most hotels in SF you have to pay for parking, and of course this one is no exception.  Parking is $45-50 per night , but you can get a discounted rate with AAA or if they are having a promotion.  I believe we paid about $28/night during our stay, but considering their location....WALKING DISTANCE TO THE WHARF....and how much it costs to park for even a few hours through-out the city, it's reasonable.  

    And seriously the location of this hotel is VERY convenient....only 2 blocks from the Wharf, a 10 min stroll to Pier 39, and a 15 minute brisk walk to Ghiradelli Square.  It was nice to be car-free during our stay and we trekked everywhere....including up to Lombard Street, through North Beach, & even to Chinatown.  Around the corner you can catch the cable car if you need to get around further. I also read a sign at the reception desk they offered free shuttle service to Union Square.....so really you can give your car a rest and really enjoy the city without the hassle of city traffic, having to find reasonable parking, or rechecking your parking meter every couple hours.  Why risk getting a parking ticket on your trip??

    Room was a decent size, clean, and modestly decorated.   I have allergies and get bad hayfever so I was a little worried about this being a a pet friendly hotel, but I didn't find any problems with odor, dander, or uncleanliness in the room we stayed in.   The hotel itself is fairly quiet and the staff there are very helpful and friendly.

  • Review from Hiker Chicka e.

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    • 1681 friends
    • 248 reviews

    Denver, CO

    3.0 star rating
    5/21/2006

    Yeah, this place is somewhat "upscale" like the previous reviewer stated. But the rooms are really tiny and awkwardly shaped.  I realize that this is San Francisco, but for $300 a night, you expect something bigger than a space that only fits a queen size bed.  The designers did an awesome job of trying to make the rooms look spacious, but if you barely have room to put your your carry-on luggage down, you have a problem.  

    This is a cool place to stay if you plan to do lots of things on your trip and just want a place to crash at night.  But then, you maybe better off at a Comfort Inn or someplace like that.

  • Review from Justin B.

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    • 34 friends
    • 104 reviews

    McLean, VA

    5.0 star rating
    11/17/2009

    My rating of 5 stars means that this is an excellent 3 star hotel.

    The rooms are spacious (for San Francisco) and well appointed.  Free WiFi.

    The hotel is located 5 min. walk from the wharf.  It is also bordered by Safeway, Radio Shack, FedEx,Trader Joe's, a parking garage and several restaurants.  Extremely handy when traveling.  The price was right and the lobby is warm and inviting.  Will definitely stay again.

  • Review from Pepe L.

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    • 16 friends
    • 55 reviews

    CA

    4.0 star rating
    3/21/2007

    I stayed here for one night, becase we arrived at SF a day early, so instead of changing the plans with my aunt (where we're gonna stay the rest of the trip) my mom decided to just get a room.  It was my first time in San Francisco, well actually my first time in a hotel.  (I just turned 1 yr old, you know.)

    From when we valet our car, the attendant were already friendly.  They asked for my name, so I barked at them, then my mommy said, it was Pepe, they then started calling me Jose, so I barked at them.  They seem very nice.

    The reception area was inviting and the staffs were friendly.  

    Our room was very nice, it's a decent size (for me), but it was nicely done.  (It had that Kimpton Hotel touch, since they are managed by Kimpton).  I was very happy about the room.  I was so excited to jump in bed with my mommy, but I dont understand why I fell when I did and didn't make it.  My mommy picked me up and called me shorty.  I had a very relax stay, so thank you.

    I had fun at fisherman's wharf, just walking, since I can't have clam chowder.  

    Next door to this hotel is Petco, for emergency things, such as bags, treats, no, not food, mommy brought her own :D

  • Review from luv Y.

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    • 3 friends
    • 17 reviews

    Redding, CA

    3.0 star rating
    12/21/2008

    The location of this hotel was great!! It was within walking distance to Alcatraz and all the piers. The rooms were small but clean and comfortable. The 2 buck chuck wine at 5 pm was nice.
    The guy that works at the little desk in the lobby was VERY helpful with telling us what buses to ride to get to the places we wanted to go.
    Now, I doubt I would stay at this hotel again due to the HIGH price to park...It was over 70.00 for 2 night's was there in December and it wasn't very busy so I feel they could of given us a better parking rate...I did see hotels that said free parking. So, with that said...I will find a hotel with free parking the next time I visit SF!!

  • Review from kahee y.

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    • 44 friends
    • 155 reviews

    New York, NY

    4.0 star rating
    1/22/2010

    SUPER CLEAN

    i was pleasantly surprised by this Best Western; the only reason we chose it was because of the specials they were having that week.

    boy were we glad we took up the special.

    Well we chose this place based upon the fairest rate for a decent hotel.

    Rooms: Good size, very clean and comfortable. Rooms have coffee and refrigerator. Air/heat all very functional.

    Location - really convenient, we walked or took public transportation EVERYWHERE.  it also helps there's a tj's a couple blocks away.
    Parking - they have a special for $20/day, rather than $40/day, just google it and im sure you can find something.  It's valet so that was nice too.

    Staff - very professional and kind

    would i go back - yes

  • Review from Lance L.

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    • 7 friends
    • 49 reviews

    Broken Arrow, OK

    4.0 star rating
    11/7/2009

    This place was an excellent place to stay for wanting to see the sites around the Wharf.  It is a 5 minute walk tops.  The rooms are a good size and comfortable beds.

    I got this place for a steal from price line.

    Pet friendly hotel with complimentary dog treats at the door.

  • Review from Ricardo T.

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    • 8 friends
    • 52 reviews

    Rancho Cucamonga, CA

    4.0 star rating
    5/5/2011 2 Check-ins Here

    The only thing that sucked was the parking fee. stayed here for two nights, a great place to stay as you can walk anywhere, we never had to use our car. The staff was really nice and pointed us to god restaurants. Overall great.

  • Review from Micaela M.

    Sparks, NV

    5.0 star rating
    12/1/2008

    Wow. I mean, Wow. This place was great. Yes, the rooms were small and there was NO view, but the comfort of my bed MORE than made up for those two tiny things. They are a green hotel, which is a plus in my mind and a short little jaunt to pretty much anywhere. Awesome.

    If I could give them 4.5 stars, I would only because of their Continental breakfast, which consisted of 1 croissant and a bowl of mixed fruit.

  • Review from Jess S.

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    • 26 friends
    • 113 reviews

    Charlotte, NC

    4.0 star rating
    8/17/2006

    I agree with "Hiker Chick a." that $300/night is too much for the Tuscan Inn, but then again I've never had to book a room at that price.  As "Gourmet G." points out, you can always find great deals online, and at $99 a night, this is a great deal.
    This is where I stash my mum when she comes for a visit, and I can't imagine a more finicky woman than her.  And I get no complaints about this hotel!  She really enjoys the free coffee and mini-biscotti. And you can't beat the location if you're looking to be near Fisherman's Wharf and North Beach.

  • Review from Khanh P.

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    • 13 friends
    • 200 reviews

    San Diego, CA

    4.0 star rating
    1/18/2010

    We just got back from a weekend stay here and we loved this hotel. There isn't anything fancy whatsoever. It's clean, nicely decorated, great housekeeping, and customer service. The best part of this hotel is the location!! It's 2 or 3 blocks from Fisherman's Wharf. You can walk everywhere and it's great! Right next door is a Safeway grocery store and walgreens. Extremely convenient. Around the corner up the block is the Powell and Mason cable car that takes you through North Beach (Little Italy), Chinatown, and ends in downtown.  

    The evening complimentary wine from 5-6pm is really nice even though they serve Charles Shaw wine (cheap $1.99 wine from Trader Joes).

    The room is small, but we loved it. Really cute and intimate. Plus, we were here for vacation. We just needed a bed and shower. We will be staying here again for sure. We got a really great package deal on Travelocity with airfare, so I don't know how much the room actually costs.

  • Review from Crystal C.

    Sunnyvale, CA

    4.0 star rating
    11/27/2010 1 Check-in Here

    Great location. Nice rooms. Free wine from 5 to 6 in the lobby. Also they are a pet friendly hotel. Bad thing there was only one elevator working. Also the light and fan for the bathroom is where the sink is outside. Room service is not from the hotel but from an outside restaurant. It took over an hour to get french fries and garlic bread. They also forgot to soda that we ordered. The day after we checked out the hotel had informed us that we were charged for taking a hotel map which of course we didn't but they took off the charge.

  • Review from Katie D.

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    • 20 friends
    • 182 reviews

    Virginia Beach, VA

    4.0 star rating
    7/13/2009

    I'm surprised...but I'm giving a Best Western a good review!  I'll admit...when my boyfriend told me we were staying at a Best Western..I had my doubts.  It's right at Fisherman's Wharf and it's super cute!  They have free wine and apps in the lobby every day from 5-6 and the rooms are clean and comfy!  
    I'd totally stay here again!

  • Review from Cessalee S.

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    • 14 friends
    • 21 reviews

    Brooklyn, NY

    3.0 star rating
    3/17/2011

    The hotel is nice, the happy hour is great. Most of the staff could not care less that anyone was there. I stayed there twice in a week, both check ins were rather late, one at 8pm, one at 1am. Both times it was just me (a woman) checking in with two very large suitcases, one carry on suitcase and a duffel bag. You would think, checking in that late at night with NO ONE in the lobby and the doors being about seven paces from behind the desk, the attendant would have assisted me. NOPE...neither time. Not that i can't handle it...but it would have been nice. The first time I checked in the guy was too busy doing something to even look at me..or speak to me for that matter. I said hello, he said hold on. I did. About a minute later he saw that I was checking in, found my reservation and we went on from there. The second time was pretty much the same except who ever came to the desk was not able to check me in. Although he was watching me enter from the security cameras from next to the desk, and commented on how much baggage I had (but still didn't offer to help...)

    I got a 15% off coupon for the restaurant and when I asked for suggestions, the front desk person told me to check them out. But when I went in, they told me they had stopped serving. Even though the door said they closed at 9 and it was 8:50...boo!

    Anyway, most of my other interactions with the staff there was the same with one MAJOR exception:

    HUGO the concierge was AMAZING!! He suggested a place to go to dinner, told me who to talk to and then (GET THIS) came over to the restaurant to make sure I was being taken care of! And no he wasn't hitting on me (I'm not really his type, if you know what I mean) and he just made my stay totally worth it! I was so sad that when I came back, I was literally there for five hours and didn't get to see him. But if you're staying in the Wharf, make sure you go say hi to Hugo. Even if you have your own concierge, go see him! He's awesome!

    The end.

  • Review from Dahlia R.

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    • 33 friends
    • 40 reviews

    Los Angeles, CA

    3.0 star rating
    3/1/2009

    Stayed here during Labor Day weekend.  Reservation was made for 4 people - 2 Double Beds but when I arrived they could not accommodate the reservation and only had 1 King available. They offered a roll away for an additional fee.  After having to demonstrate reservation email they offered the roll away at no add. fee.  and the attitude from the girl at check in was also free.
    Rooms are quite small and offer no view for the price.
    Hotel is pet friendly which is a plus.
    Not sure if the weird smell was because of the dogs that were around the lobby or if they just cleaned their carpets and were still a bit wet.

  • Review from Janny W.

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    • 9 friends
    • 78 reviews

    Seattle, WA

    4.0 star rating
    7/27/2009 1 photo

    We got a Queen bed with a courtyard view. The bed was comfortable, but the room was on the small-side. The courtyard was not anything special, there was not much to see aside from a few (maybe 3?) potted trees.

    The proximity to the Wharf and Cable Car line was wonderful! If I remember correctly, the Wharf is about 2 streets from the hotel. The hotel is also located next to Barnes & Noble which was great for me as I was able to find a book to read on the plane ride back to Seattle.

    The parking for this hotel is sorta ridiculous--our compact SUV cost us about $44 per day, but you do get in & out privileges.

  • Review from Marnie B.

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    • 4 friends
    • 17 reviews

    Pasadena, CA

    4.0 star rating
    2/13/2010

    I loved it here. It was a bit small, but I have read that most hotels in San Francisco have small rooms. The room had everything we needed, including a fridge. The only complaint I have is the light switch for the bathroom also turned on a light outside the toilet area. So, if someone used the toilet in the middle of the night, the whole room illuminated.
    The manager's nightly reception was fine...they served the wonderful "2 buck chuck". But hey...free wine. They also had a yummy pizza you could snack on while sitting by the fire.
    Location was AWESOME!
    Would stay again and would recommend.

  • Review from Melissa V.

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    • 2 friends
    • 25 reviews

    San Diego, CA

    4.0 star rating
    10/20/2009

    Well we chose this place based upon the fairest rate for a decent hotel.

    Rooms: Good size, very clean and comfortable. Rooms have coffee and refrigerator. Air/heat all very functional.

    Location: Very close to the Wharf shopping, dining, and the embarcadero area. Street noise may an issue if you are a light sleeper. There is also a Safeway, Starbucks, Walgreens, a bank, and Trader Joes all within one block!

    Dining: The restaurant next door which works in conjunction with the hotel is good food also.

    Perks: Free wine and App's from 5-6

    Staff: Very nice and attentive!

    Parking: Pricey-$40 per day.

    Recommend? YES.

  • Review from Kellee K.

    Las Vegas, NV

    4.0 star rating
    11/17/2010

    A friend recommended this hotel to us for our first visit to San Francisco. We had a great stay, excellent location (when using Muni/Cable Cars) and comfortable accomodations at a reasonable price. We returned  recently and our stay was great, again. Even better, really, because our room this time faced the courtyard. It was much quieter than a street view room. We'll return again on our next visit. It's a wonderful homebase.

    Comment from Jan M. of Best Western Plus Tuscan Inn 11/18/2010   
    Glad our hotel and location fit your every need. Jan, GM More »
  • Review from Jfk n.

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    • 0 friends
    • 9 reviews

    New York, NY

    5.0 star rating
    6/15/2011

    I stayed at the Tuscan Inn last week, for a business trip to San Fran, and was very satisfied. Best Westerns never fail to give adequate service for the price and for all those people who were unhappy, well, in that case you shouldn't have a problem spending $300 a night at the Ritz Carlton...why stay at a Best Western?
    The lady who said she was going to divorce her husband for booking at the Tuscan...oh geez...one word only IDIOT. As far as parking is concerned, it is expensive like anywhere else in the country, but you are in San Francisco and you do not need a car...so....WTF? Get a trolley! They are fun and you'll blend with the locals...there are no trolleys in Dallas, i can tell you that.
    The room was very very very clean, like Hilton or Marriott kind of clean, which was appreciated after 8 hours of flight. The bathroom was big, marble floor and nice brand new bath tub. Very modern appliances and you have the choice of buying the hair dryer for $14 if you like. It is the travel size hair dryer but works like a Sassoon Vidal professional one, simply great.
    The breakfast is not included, so guests have to go to the restaurant right at the lobby called "Il Pescatore" and it is a pricey breakfast. Delicious egg benedicts for $13? Hmmmm I don't know. The first time was rewarding, but then i had to really watch out the spending. Restaurants in San Francisco are great but also very pricey. Club House 39 is a must go, and the great thing about the hotel is that it is sqeaky clean and next to all of the attractions of the Wharf.
    The concierge was professional, room service professional and not at all invasive as in other hotels.
    Tuscan Inn has wireless internet, so you can plan your own itineraries and reserve your own night outs without really harassing the concierge, or leaving your room...yeah, it's called internet.
    I'll definitely be back to the Tuscan Inn.

  • Review from Ethan U.

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    • 2 friends
    • 14 reviews

    Edinburgh

    UK
    3.0 star rating
    5/31/2009

    Not a bad hotel, clean and comfortable.

    Initial staff member on reception was a bit mardy when we arrived to check in but everyone else was really friendly.

    Complimentary wine hour seems to draw most guests out into a limited seating area but it is still a nice touch.

    Great location, we walked everywhere from here and its surrounded by plenty to see, do, eat & drink.

  • Review from Leilani M.

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    • 2 friends
    • 27 reviews

    Oakland, CA

    5.0 star rating
    1/9/2010

    I'm not a Best Western fan I usually like Hyatts, Marriotts etc. but there must be something different about Kimpton Best Westerns bc my husband and I had a lovely time here! By the way we stayed here on NYE for $104 with http://www.1800hotels.com

    Room was nicely decorated and very quiet (slightly smaller than average but very nice)
    Bathroom was spacious
    Everything was meticulously clean
    Front desk staff were very friendly & helpful
    Three min walk to the water to watch the New Years fireworks show
    Safeway/Walgreens at the shopping center directly across the street gotta love that
    The bed was suuuuuper comfortable......we did not want to get up the next day just bc of that fantastic bed

    Overall we had a spectacular time and would definitely return

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