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Best Western Grant Park
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels
1100 S. Michigan Avenue(between 11th St & Roosevelt Rd)
Chicago, IL 60605
Neighborhood: South Loop
(866) 516-3164
Announcement
Check out our great special offers and packages available at http://bit.ly/aY53Nm
- Nearest Transit:
-
Roosevelt (elevated) (Green Line, Orange Line)
Roosevelt (subway) (Red Line)
Harrison (Red Line)
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
16 reviews for Best Western Grant Park
16 reviews in English
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Review from Christina B.
Austin, TX
2/6/2012 1 Check-in Here
We needed a relatively cheap, central hotel for our vacation to Chicago, and this hotel did just the trick! It sits right on the border of Grant Park, and is only 2 blocks from the El train (which we rode constantly).
The room was clean, the people at the front desk were friendly, and I saw some indie band checking out while I was checking in. What more could you want? -
Review from Donny J.
Chicago, IL
11/13/2011 1 Check-in Here
I love to run in the mornings and yes sometimes do get hungry really fast.
I stopped here with my girlfriend and we ordered, 1 french toast, a bowl of oat meal and 2 glasses of orange juice.
and maybe we were just a little in a hurry and waiting 10 minutes for the orange juice to show up may have felt like 20 minutes, but 10 minutes seriously?
It didn't seem as if the wait staff cared if we were here or not.
the food was ok, service terrible. and the music was way too loud for an enjoyable breakfast -
Review from Amanda A.
9/29/2011
We choose this hotel based on price/location.
Now with that the hotel is smaller and not as glamorous as other Chicago hotels but better then other Best Westerns I have been too.
The rooms are small which is perfectly fine if all you are doing is sleeping and relaxing in between all the wonderful activities Chicago has to offer. The bed was comfortable and I felt like most of the room was updated nicely.
The location is the best you are right across from Grant Park, down the street from the Aquarium, and the Art Museum. For people that do not want to walk down to where all the shopping is on the Magnificent Mile then this is not your hotel. It was a decent walk but it was perfectly fine for my husband and me.
Parking is valet but we did not use our car once we were in Chicago we simply walked or took pubic transit. -
Review from Tyler J.
South Loop, Chicago, IL
1/8/2012
Location and price prompted my stay here, which are very great factors. The hotel was clean, looked dated, but clean. Staff was attentive, but there was no personality. Which is fine, we were there to sleep and relax.
I cant say enough about the location. If you are walking, this is the ideal place in downtown to stay for cheap. Everything you need is within 1 mile, food, walgreens, attraction points/parks. -
Review from Davizzle V.
Huntington Beach, CA
6/25/2009 1 photo
If you are vacationing near the "Loop" or around the Field Museum/Shedd Aquarium, Best Western is located in the perfect area. BW also offers the least expensive Valet parking which we had to utilize for our rent a car. Check-in is not until 3pm, knowing we where going to be in the area early, I called the day prior and requested early check in which they honored at 11am as well as provided a complimentarily room upgrade to Lake view, Sweet!
Our room was small, but who cares, it's vacation so we didn't stay in it much anyway. Attached to BW is a coffee/asian restaurant which they utilize for their room service food. Customer service was awesome, no complaints what-so-ever. We would stay here again anytime
**Also, Lou Malnati's is walking distance so if you like deep dish, your set. . -
Review from Justin L.
San Francisco, CA
8/1/2009
Time/Date: Tuesday, 12:30 am
Type/Quality: One of the cheaper hotels by Grant Park. It is very clean and comfortable; don't expect frills. Its what you want if your looking for site seeing, wandering around the waterfront, and the food/touristy districts. FREE INTERNET! THUMBS WAY UP.
Price/Quantity : The company books cheap rooms, so it couldn't have been expensive
Service/Accessibility: The venue is right off of main streets, and easy to find if your walking. It doesn't have a lot of parking but its perfect for travelers. The service is regular "chain hotel friendly". They will watch your bags if you want to sight see after your stay and they will leave a key for you if you are coming in late.
Structure/Ambiance: Clean and comfortable. The internet is FREE! that makes it wonderful. -
Review from Fernando L.
Chicago, IL
5/8/2010 1 Check-in Here
Good clean hotel. The only downside was their wireless didn't work BUT they did provide us with an Ethernet cable in less than 5 minutes even though they didn't have one at the front desk. We were able to connect but even with the cable the Internet was slooooooooow.
The location is great as you are 3 minutes from The Metra and buses go by every 3-4 minutes right outside the door.
They have a local restaurant on their bottom floor, it is nothing spectacular but it saves you if you get back to your room late or if the weather forces you to stay inside. -
Review from Teri L.
Fairborn, OH
7/15/2010
Chose this hotel for price/location.
This is a older city hotel- rooms are smaller than you might be accustomed to. That's not a negative, simply a head's up.
Prices are reasonable for the location: South Loop in Chicago, Within walking distance of Natural History Museum, right across the street from Grant Park, and close to Columbia College Chicago and DePaul. Easy drive to McCormick Place. Great location!
Bed was comfortable, sheets were soft and in good condition. Pillows sucked. Worst pillows I've ever slept on- stuffed with lumpy little pieces of foam. They could/would not give me an extra pillow. A/C was super noisy but it worked.
We stayed in a king suite, which is an open L-shaped room w/ a king bed, and a loveseat /single pull out bed in the 'L'. No privacy between the living and bedroom areas, so if that's an issue, get two rooms. No blanket for the pull out bed and three single size pillows for the whole room to use- all lumpy, btw. Fridge and microwave in the room. Again, it's an older city hotel so they don't splurge on space.
Great views of the city. It's close to the "El" so you will hear the train rumbling by every 10-15 minutes during the day, less at night.
Parking is valet with in and out privileges. It fills up quickly so you will have to call to specifically reserve a space or check-in early. We were unaware of this. There is a public valet parking garage right next door for a few dollars more but without in and out service. However, you are in such a great location that you can walk or take public transport or a taxi with no problems.
I would stay here again because of the location/price, and I would recommend it, but, those pillows... oh my gosh... Please fix those pillows! -
Review from Heather N.
San Jose, CA
8/5/2009
I was not impressed with this BW. It was the 3rd one I stayed at in 10 days and it was the most disappointing. :(
When we were checking in the lady was not very helpful answering our questions. We asked about parking and she suggested a public lot. Later another worker said they had valet, so we did that, but why didn't she tell us?? They also neglected to mention that valet doesn't open until 6 am and we were leaving before that...How to get the car?? The morning guy was VERY nice and got it out for us and it was waiting when we came down.
The room was clean but not very comfortable. It was very cold on in the room and on the floors. The Red Line train was loud and you could hear everyone who got on/off the elevator.
I think we paid too much for what we actually got. But I would stay here again if I had to, I just wouldn't choose it. -
Review from Kay Z.
Nashville, TN
2/10/2011
Functional. Don't get a room on 11th street side. Faces a music schl=loud music all day. Tiny rooms. Huge gap under door to room. Holly nice desk girl. Night staff underwhelming. I'm not messy, but I never had a housekeeper in my room the entire time. I would like to have my coffee replenished and fresh towels, but had to ask for them every night because the housekeeper didn't come to my room. Loud door slamming ALL night, and someone kept smoking in the hall. The heater was next to the thin windows so it kept going non stop and that side of the room was freezing while the other side was HOT. The wall thermostat was broken so I had to keep walking to the thing to adjust it. Also, the lighting sucks in the bathroom. and NO water pressure in the shower.
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Review from Devin O.
Sacramento, CA
5/9/2010
It's a great location and the staff is VERY helpful. Easy to get a cab and an excellent restaurant next door ...... also with helpful and freindly staff. About a $5 cab ride to McCormick Place Convention Center.
My only complaint about the hotel is the Internet connectivity......it sucks. Best Western needs to work on that issue.
Can't say enough good things about Chicago. I'll be back! -
Review from Shanti N.
Chesterfield, MO
10/9/2009
Slowest. Brunch. Ever. When Yolk up the street had a 45-minute wait for Sunday brunch, I opted to come here with my parents, who were in town for the weekend. When we were first seated, alarm bells should have gone off when we had to repeatedly flag down the wait staff for coffee. Matters did not improve by the time we ordered. It took almost an hour for our dishes--not complex to begin with, think oatmeal, scrambled eggs, and fruit-- to reach the table. Although the prices are reasonable and the place was not crowded, do not let these facts lull you into thinking that the service will be fast.
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Review from Kami M.
Chicago, IL
5/11/2010
As someone who traveled every weekend during undergraduate and graduate school, this is BY FAR THE WORST hotel stay I have EVER experienced.
Apparently this hotel can't keep up with the expedia orders and there is around a three hour delay from the point you make the reservation to the point the hotel enters it. Now, this is a KNOWN issue, but of course there is no warning on their page or in their e-mail. So when I showed up luggage in hand (an hour and a half after making the reservation) after waiting in line for 10 min, I was informed that I would have to wait for her to deal with the other 10 people before she could help me. This took about 45 min.
It should never take 45 to check into a hotel. Moreover, when I finally got up to the desk the women took the confirmation sheet and asked for my ID. I informed her that the person I was sharing the room with made the reservations. She informed me that she could not allow me to check in until the girl got there. Since she was at a work function I would have had to wait for about 7 hours. I asked her if there was anything I could do and she just stared at me blankly. Finally, I asked to speak to a manager. Once with the manager I explained the situation and put him on the phone with the girl I was rooming with. He was hostile towards her but finally agreed to let me in the room.
Next, I get to the room and try to connect to the 'free' internet. Of course it is not working. I'm not really surprised at this point. I call the in house help number, which puts me through to the front desk which is plainly pissed that I am calling, and unable to tell me anything other than to call the Broad Band Support number. I call they tell me the problem is at the hotel and they are going to call the hotel to try and fix it. It never got fixed.
The I was like well there is no internet, so i'll check out the pool. Of course, the other information not posted is that their pool is an outdoor and has been closed for MONTHS.
Then when I get back to the room, half of the lights in the room don't work,
WORST HOTEL EVER. DO NOT STAY HERE. -
Review from Bill M.
8/20/2005 2 photos
This Best Western is the closest hotel to McCormick Place other than the Hyatt McCormick, but it is not exactly walking distance to McCormick Place. This decent hotel at the southern edge of downtown is well situated if you are going to the museums or to Soldier Field, but you are away from the shopping action of the Magnificent Mile.
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Review from Nafeesah A.
Chicago, IL
1/2/2011
I rented a room here for new year's but it seems as if the Best Western is a hotel chain suited for college students and twenty somethings to have parties at. This is the second BW I stayed in since the first one was in Charleston in southern IL and even they were the same way college students renting rooms and just being an overall disturbance. Because it was new years the pre and post drunken behavior is a given especially for those who don't have much in the way of being considerate of other guests who would like to have some peace and quiet. The hotel should make college students sign waivers so they're put on notice about being asked to leave if they're being disruptive and disturbing other guests and destroying hotel property. Not to mention the train going by every 10 mins which makes it hard to sleep at night. Breakfast was mediocre it could have offered healthy choices like egg whites and skim milk. Not to mention it was rather weird to have some homeless guy saluting buses as they passed on the street and harassing pedestrians as they walked down the street and then dancing in front of the window as me and my boyfriend ate breakfast. Either way the stay could have been better.
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Review from kathy l.
Chicago, IL
2/5/2010
phenomenal breakfast. great pizza!!!!!!!!!!!!!!!!!!!!!!!!!!!! the lady at meets you at the door in AM. is the sweetest person alive. On the real.... the whole staff is nice
