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Best Western Golden Key
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$$
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4 reviews for Best Western Golden Key
Great little last minute hotel. Just 45 minutes before snow country!!!
This is my second time staying here and we LOVED this simple & efficient hotel. I believe it's owner operated by the nice family there when we checked in and out.
We planned a snow sledding trip with some out of town family and we needed a room. Nothing flashy and NO casinos needed since we had a 2 year old with us. So, I found a good deal from http://expedia.com for a double bed/ non-smoking room for $89.00 w/AAA card. I booked it online and began the 3 1/2 hour drive up North. I had to request a late check-in (1am-2am) and called for directions a couple of times just to see how much further we were from time to time.
The beds were comfortable and the goose down pillows were soft as clouds! They offer a FREE breakfast in the morning from 5:30am- 9am. The highlight was the custom HOT waffle maker! Awesome delighter to start your day for a one night stay (6 hours).
The front entrance was under some construction, but there wasn't any noise. The pool is covered in a dome! The hot tub and pool were steamy! I'd like to try that next time! 5 Stars for this "country feel" family run hotel on the way up to the snow country!!! Kudos!
People thought this was:
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Okay, get ready for a bad review, and a good example of why bad management can ruin a perfectly good hotel. I don't care if they're "busy this time of year" that's to be expected... and not a good excuse.
We arrived at around 5pm, and to start off our bad stay here... could not park in the handicap spot, a truck was blocking it. My mom went in the lobby and told the man at the counter that someone was parked in the spot, he said, "Oh, that's the owner." Nobody moved the truck.
Ok... so apparently the owner can park wherever he wants?
Then we get word from the other half of our family staying here that they're going to have to leave and go to another hotel.... apparently they double booked the room we needed with the roll in shower.
If you've ever traveled with a disabled person, you know how important it is that everything goes smoothly... so... needless to say, this was NOT a good start for us. Very sad.
Now, after the long drive, I decided to spend the night in the room and catch up on some yelp reviews... thank god I brought my laptop. I was happy to see they had Wi-Fi here... however... whats this... I can't get in my room?
The key works...
The inner flip lock attached itself from the inside?
How did that happen?
Wait, my stuff is in there...
... ummm...
We called the office from one of our other rooms, a man named Kerry answered and after we told him what happened he said, "Gah, I hate going over there, I'll be there when I get a chance."
20 minutes later, he was a no show so I decided to walk down to the lobby and ask face to face... After all, maybe he misunderstood what being locked out meant?
A woman working the front desk had no idea what I was talking about when I told her we were having trouble with our room. She thought I had misplaced my key and started to print me a new one. I stopped her midway and told her that it wasn't the key... the door had mysteriously locked from the inside... she said, "Whhaaat?" And then I told her about Kerry, and she apologized and said she'd be right there. I told her it was hot outside, so she offered me a seat in the lobby. So there I sat.
After she helped 2 incoming guests she went in their mini-employee kitchen and grabbed a butter knife and a spoon...
So begins Operation Butterknife:
Woman from front desk, no locksmith training... shoving a knife and spoon in the door, probably one of the most uncomfortable things I've ever watched someone do. It worked! Holy... shiz. Those locks are safe how?
I guess it kept me out, but I'm not a murderer.
I got in my room and was reunited with my stuff. Then I went back to the office with her to get some tape to tape up that messy door lock so that it didn't mysteriously lock itself again. Our lock is all scratched up now, from the knife... so I hope we don't get charged for the damage.
The worst part of this is that man Kerry and how he didn't seem to care. Then, when I asked his name because I wanted to leave a note or let someone know about his attitude towards guests she told me that he was the manager.
The manager? Horrible.
I mean, is mentioning the new furniture, the fridge, the great AC, the fancy granite bathroom... does that even matter after all of this? No.
I hope the bed is comfortable. I'll be glad when I check out.
People thought this was:
- Funny (1)
Look, this review is NOT for the Ritz, it's more like a review for a place I was forced to stay due to location and time and money. Time is MONEY people, and i had to make some. Well, and also pay a huge amount of money to a totally undeserved Plaintiff, but what the HECK, this place was sorta fun.
First off, when I arrived I was motherhumping HOT. And when I say HOT I do not mean all sexy in the sun, with a tan and a see through white tank top, I mean HOT as in I was wearing a suit...all day....in Sacramento....in my black car.....and when I say ALL day, I mean starting from 7:30 am in my office in San Francisco to arrival at this AWESOME hotel at 7:45 pm.
Ok so props to the chick at the front desk who took my sticky fingered overly charged Mastercard and handed me a pool towel, simultaneously. She basically winked at me and was like, "if you want to use the pool." Did I want to use the pool?!!! Motherfucking YES!!!
So I cruised up to my second floor room (cause it's quieter) and was pumped to see the hotel of my childhood unfold in front of me. Crazy, scary bedspread that's probably seen a lot of action and by action I mean people passing out drunk from the bar next door. Ok but really, the room was clean and I was surrounded by old, nice looking people who didn't stare at me and who I could easily outrun, so stars all around for not making me nervous or scared to be ACTUALLY staying at a roadside motel/hotel, whatever.
Ok so I pop on the super cool swamp cooler thing and get the room rolling towards freezing while I cool my jams down at the pool. I'm so excited to SWIM*. I pop on my suit (I'll be honest, I looked like shit, so delete that image in your mind of my hard body, it doesn't exist, it's like a white jello roll of joy.) and cruise down to the pool. I enter and there's a middle aged couple cruising the other side in equally obnoxious bathing suits and he's got an earring and I'm like...um, yeah I"ll be over here minding my own business.
However, woman be wanting to chatt me up, with begins with her cajoling me to get my hair wet, repeatedly. She was insistent that it would make me feel "wayyyyy better...." How she knew I was feeling bad is really up to you to decide. Well, ok, I know how. Cause she's from the City. Yup, they were a crazy insane San Francisco Burningman couple and were on their way up to continue the party lake side at Lake Tasso.** Well, imagine our glee at finding each other at the roadside Motel 6, or 8, or Best Holiday Inn or whatever. Long story short, I had a great hour in the pool with some City Crazies and I felt right at home.
Slept like baby in suitably ice cold room, lulled to sleep by the intense groan of the swamp cooler, it just cut out the freeway noise. Next morning, well, I had to be in Court in Auburn at 8:30 aom, so I was NOT pumped. BUT I did get to enjoy the free breakfast next to the lobby. Free breakfast and entertainment. The show was great, imagine being the youngest in the room by ohh, give or take 50 - 60 years. I saw all of my friends and my parents aged by a million, screaming "DO YOU WANT A MOTHERFUCKING BAGEL DEAR??!!!" Heard that one like 8 times. Did you know that in 50 years we will have to repeat all questions like 6 times before we get a response? Get ready ladies, older men are DEAF or MEAN. Possibly both.
In conclusion, I really liked staying here. And no it's not fancy and no it's not going to change your life, but it was clean, had a nice pool and gave me a free breakfast and show for $80. Now that's a good deal.
* by SWIM I mean hold onto the side while I let my feet dangle near the surface and I partially submerge my head.
**Trademarked by sister Courtney C., "Lake Tasso" commonly known as Lake Tahoe.
People thought this was:
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Very clean, very comfortable, pet friendly (allowed 2 well behaved golden retrievers and usually motels have that stupid 10# per dog limit) . Lots of little extras provided that show they just go that extra mile to make folks happy. Very nice folks, everything we needed was there, including plenty of good places to eat, shop nearby. Free breakfast was again, beyond the call of duty good. Would DEFINATELY go again. One of the best "motels " I've stayed in.
