Best Western

Elite '09

186

301

Jackie P.

Chicago, IL

2/10/2008

While my experience of this hotel didn't start off well at all.  I must say Management is not very helpful at all and that's where this review comes from.

Management is rude, won't wait to find out your side of the story and realize that the room that was trashed was not you or anyone you were associated with fault.  You were in the other room and never entered the other room that was "messy" so the reason it was trashed is beyond you and since you didn't rent it you are not to be held responsible for it.  

The front desk clerk was very helpful...I wish I had gotten his name.  He was very nice, patient and as mentioned rather helpful.  But his boss was not and she was dare I say a beotch!  

I dare you to try and bill me for a room  I didn't stay in, with people I don't know and untold damages that I did not do!  Also the next time you decide to verbally abuse someone try not to do it in your lobby where your camera is recording!

XOXO Thanks so much!

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