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3 reviews for Bergamos Spa Retreat
I'm from San Francisco and am lucky that Yelp is highly represented there. Houston Yelpers are in short supply so I didn't have my usual method of finding a good spa place when booking a nice spa session for my friend who is getting married next weekend.
So we kind of blindingly went to Bergamos. We all booked 50 minute deep tissue massages.
First the good/okay: the spa is located in a nice shopping district and it has the nicer amenities like robes, locker rooms and a waiting area.
The not so good/bad: We were told we can sit in the sauna or steam room before our services but we ended up only in the sauna as the steam room was tiny and smelled of stinky gym socks. Plus, both rooms were co-ed which was a surprise.
What was most unsatisfying about the experience was that our 50 minute massage was actually more like 35 minutes. At $90 for the massage session, we basically only got $60 worth. The reason we were given was that the clock started as soon as they came to call us from the waiting area. We didn't know that of course so we wasted precious minutes going to the bathroom first and then getting the up-sell on aromatherapy and other add-ins. I found it highly annoying that aromatherapy oils were another $10. All of the other spa places I've been to (including really fancy spas at the St. Regis and strip-mall day spas) has fragrant massage oils built in. As for the massage it self, it was fine, but nothing spectacular. The effects definitely wore off in a couple of hours.
It's disappointing that the spa cheated us on the time on the massage, especially when they goofed up twice: 1) they were 10 minutes late for our 3:30pm appointment and 2) they booked us as a couples massage in the same room (my friend and I are just that, friends).
Needless to say, the next time I'm in Houston, I would choose another spa. Hopefully by that time, there will be more yelp reviews to help me choose a spot!
Ouch!!! my back hurts. well what can I say. I live next door to The spa and it is convenient for me to go to this location with out the hazel of driving and trying to find parking at another location. This is my second time here and of course I did not know of YELP. Know all Yelp needs to know. This place looks nice. The provide you a locker , flip flops, and a robe. I have used the Sauna and the Steam room but you feel claustrophobic in the small rooms. The waiting area are well accommodated with individual seating arrangements and reading material. The only reason they get a three star is because of the massage, It was an average between the price, the location, and the massage. The massage I will give it a four star. Tori my masseuse had excellent hands. Throughout the massage she explains if she notices a tense muscle and what could be affecting. I had 80 minutes of a deep tissue massage. It was intense but after wards I felt like all my muscles were floating. I will try other locations near me and I will have to compare. I will definitely come back but I can not expect greatness from an OK place.
Nice atmosphere. Cozy lounge and rooms for waiting for massages. I received a massage gift card for Mother's Day and I added a nails package so I could relax for a few hours. I was a little uncomfortable with the lounge/dressing rooms. Some women were waiting on the couches reading magazines and the lockers were against one wall to change. So pretty much you get to undress in front of everybody. I was in athletics in high school so I'm no prude, but then everyone is changing, not just one person! Anyways, the massage was great. And my nails were awesome!
