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Behind Closed Doors

1 star rating
based on 1 review

Categories: Home Decor, Art Galleries

Neighborhood: Queen Village
752 S 4th St
Philadelphia, PA 19147
(215) 238-9055
Hours:

Mon-Sat. 10:00 a.m. - 5:00 p.m.

Accepts Credit Cards:
Yes
Price Range:
$$$
Parking:
Street
Good for Kids:
No
Wheelchair Accessible:
Yes
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1 review for Behind Closed Doors

Sort by: Yelp Sort | Date | Rating | Elites'
Photo of Lulu A.

Elite '09

83

43

Lulu A.

Philadelphia, PA

1 star rating
4/14/2009

Sally forth to Behind Closed Doors where whatever peace and joy you have will be suctioned out of you by the energy vampire that is Catherine.

This is bar none the worst experience I have ever had with any kind of business anywhere in the world. I might have been able to inject some humor into it had I not been taken advantage of for over $400.00.

Catherine's astounding lack of professionalism extends to nearly every aspect of her job: missed appointment times, lost paperwork, incorrect estimated time for the work to be finished, asking ME to find my super to get the measurements that I had already PAID her to get once, and talking endlessly about her personal life and trying to delve into mine.

The job remains unfinished and I am out over $400.00 for fabric which I bought from her and still do not have. But it was my choice to have her not finish. During our last phone conversation she was extremely condescending and I had to stand up for myself which I rarely do.

Ah..wait. I have just received a delivery downstairs and it's the fabric. Well I'm glad she decided to at least give me that. Although I can now add "liar" to the long and varied list of disappointments because she told me just an hour ago that the curtains had already been made and they just needed to be hemmed. Yes. Hemmed. FROM A BOLT??

All right. I have to be fair and accept responsibility for my part in this. The first couple of times she f-ed up I just said, "Oh, it's ok...we'll work it out" etc. And I really meant it. But after a while I lost patience. So I think it's probably my fault for not being more assertive. There.

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