- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
Beau Wine Tours & Limousine Service
Rating Details »
1680 Pear Tree Lane
Napa, CA 94558
(800) 387-2328
Napa, CA 94558
(800) 387-2328
Daily Napa Wine Tours - Only $99.00
Includes: Fun Limo - Friendly Tour Guide - Complimentary Champagne - Gourmet Picnic Lunch - 4 Boutique Wineries - Hotel Pick-up/Drop-off.
1 of 19
- Hours:
Mon-Sat. 7:00 a.m. - 8:00 p.m.
Sun. 8:00 a.m. - 5:00 p.m.
28 reviews for Beau Wine Tours & Limousine Service
This business is a Yelp Sponsor
6/17/2009
1/23/2010
10/15/2009
9/29/2009
10/26/2009
9/24/2009
8/2/2009
9/8/2009
Updated - 5/18/2009
1 photo
5/30/2009
7/14/2009
1/23/2009
1 photo
Updated - 5/18/2009
9/28/2008
10/18/2008
9/14/2009
9/29/2008
6/23/2009
8/15/2009
5/2/2008
10/11/2009
5/18/2009
Updated - 5/18/2009
1/11/2009
2/16/2008
1/3/2008
8/12/2006
1/15/2008
One of the Business' Favorite Reviews What's This?
This was absolutely the best thing we could have done. I went on a wine trip with five girls and we had Ben Bloom as our tour guide. He was amazing. He helps guide us through two of the most amazing days. He set up all the appointments and timing and worked around the one appointment that was already made. He spent time working with wineries when we were late and following up as necessary. There was nothing better then having someone with his type of expertise and enjoyment of wine guide us through the experience. He was informative but also knew when to allow us time to just talk. He took us to wineries where he knew the owners and we were able to meet them and have personal attention with them.
I would recommend using them and request Ben without a doubt. Overall it was the one thing that helped pull Napa together. If you go to Napa do it right and have someone with that expertise put together an amazing trip for you.
I will give Beau a 4.5 stars. I would definitely say the accommodations are very comfortable. They pick us up on time in a limousine stocked with ice water, some nice champagne, and we were in great company. Our tour guide was an older man, he seemed knowledgeable. He provided some great information on Napa, but I wouldn't say he was highly sociable. The service was great considering he always opened the limo door for us, and took us to some of the best wineries in the Wine Country. He chose three boutique like wineries and let us choose the forth one. When we asked for his input on a forth rather than letting us decide, since we were extremely satisfied with his other choices, he said he had no other input. I wish he could have provided more insight on another winery. In the end, we decided to go to Chambal (sp?), which is a Champagne tasting, and it was very commercialized. I would have had more fun at an intimate boutique, but none the less, it was still a great time. :)
In the end, after he dropped off a couple who failed to tip him, he made the rest of us feel a bit awkward in the limo. He questioned if he was a good tour guide and asked if he did anything wrong. We advised him we had a great time, which we did, yet he still mentioned the couple failed to tip him, insinuating maybe we should tip him. I agree, it was perhaps wrong that the couple didn't tip him for his services given he did a great job. I understand he was disappointed that he was not tipped, however, Beau Tours Company should communicate with their customers that it is common courtesy to tip the tour guide since sometimes people mistakenly don't.
Either way, Gary took the group to 3 great wineries which included Ceja Vineyards, O'Brien Estate, and Jessup Cellar(my favorite). Lunch was delicious and the portions were generous. The lunch spreadt included cous cous salad, little deli sandwiches, and for dessert brownies and date bars. The setup was very nicely done, and I couldn't have asked for anything nicer. He was courteous, and a great driver. He handled all our purchases by organizing them in the trunk. In the end, I would recommend Beau Wine Tours & Limo Services to anyone who would like an intimate Napa Tour.
I am a well-organized event manager and wanted to surprise my husband on his 30th bday with a day with friends, wine and food. What would be perfect is having a limo bus with champagne, plasmas for karaoke for a party of 15 would be perfect!
I found Beau Tours on Yelp and found the raving reviews. So I decided to give them a try. If I liked how the event turned out, I would definitely use them for my company events. I spoke with Mona who was very helpful and knowledgeable about the wineries. She made me feel very comfortable in booking with them. Since this was a big event, I decided to book the custom limo bus, which she mentioned had all the amenities that I was looking for. I paid my deposit right away.
The weekend of the event, I received a call from Levi. He informed me there was a problem with the bus that I reserved (the window broke the day before), which of course was beyond anyone's control and we ended up getting the executive coach bus, which did not have the amenities (bar, tv, ipod dock, etc) that I was expecting. Levi did inform me the day before in the evening but I was not convinced. Levi mentioned that the experience would be upgraded since the owner, Tom, was aware of the situation. I did not see any upgrades whatsoever! No phone call... nothing, from the owner to accomodate for this. (I might as well have booked through BAUER LIMO since they are fully stocked and I have received GREAT service with them before).
I was prepared and planned to have certain activities on the limo bus. If the ride was only 30 mins, I wouldn't have mind the Executive Coach bus, but since it was an hour and a half ride going to the destination and back, I felt that it was important to have entertainment on the bus, especially since the Bay Bridge was closed and it would take about 2-3 hours coming back to SF. The fact that my group of friends love music, we didn't have any music, but radio that had static or it was just silence. It was also difficult to pour drinks since we did not have a bar inside. The ride was very bumpy where my guests had juice spill all over their pants on the way there.
We definitely enjoyed John the driver VERY much who represented the company very well and he did a great job at trying to accomodate, but I feel that this experience for my husband's 30th would have been comfortable if I had the bus I requested for and put a deposit in for.
If I didn't email the company, there would have been no apologies from the owner, nor any compensation. He in fact did email me and reimbursed me 10% off of the bus we ended up getting and said he would send a $100 gift certificate, but I never received it.
Would I try them again? Probably not, because of the repsonse that I received. I would recommend going to a larger company that will accomodate for mishaps!
Excellent wine tours! Request Bill Cremen - the man knows what he's doing and he does it with class. If your intention is to taste and buy excellent wine then Bill will not steer you wrong. Forget crowding around the tasting bar hoping to elbow your way into an overpriced tasting for a five minute overly rehearsed schpiel by a bored staff member (if you don't intend to buy then this would be your best bet).
He'll take you to the places you would never know existed otherwise. I just finished an amazing three day weekend with family and friends and each day was better than the last with Bill. We were treated to private tastings, meeting the owners, the growers, tasting the grapes off the vine, and even had a wine maker serve us some of his home grown tomatoes over stories on how he got started up. We've requested Bill three years in a row for good reason, he always gives us a wine country visit to remember.
Ben, our driver was on time and attentive. We just told him a nice Red Wine tour and make is romantic. He was informative and polite. Just a great guy in general. The places he took us to were breathtaking amazing. The price was so worth it and make the trip easy and fantastic. We even told him we wanted to make an extra stop to the Napa valley Grapevine Wreath Company. Would use him and the company again for our wine tasting adventures in Napa. We had a fabulous time and can't wait to go back for a second Limo wine tour.
Thank you Ben - amazing time
~Susan
My friend had her bachlorette party in Napa and we used Beau Limousine. Our driver was Cass and if there was an award for coolest limo driver ever, she would win hands down!! Perfect lady to handle a group of rowdy girls on a Bachlorette Party mission =) She used to be a school teacher and not only was she patient (with a firm but loving hand) but she was hilarious and totally one of the girls by the end of the trip. She even went and bought us more champagne while we had Dance Party 2009 in the parking lot at the mini mart, SO-MUCH-FUN! I can't say enough good things.
Girls, (sorry in advance for this Cass), if you're having a girls trip or a bachlorette party, demand CASS as your driver, you will not be disappointed, in fact it will be the icing on the cake of your day, and you'll have the best memories!
If you're looking for a hassle free way to see Napa wineries and not worry about driving this is the way to go.
I've been to Napa several times and this was my first trip with Beau Wine Tours. I went with a large group. Our driver John was great and put up with our drunk antics towards the end of the trip.
Our bus was really clean and pimpin. Feel free to bring your own music and the option to pole dance is available as well. They organized a delicious picnic lunch that we had at one of the wineries (from the Girl & the Fig restaurant in Sonoma).
I'll definitely use them again!
I've used their service 3 times now.The service was excellent all 3 times. It's a great way to go wine tasting and see different parts of the wine country.
You may have seen my previous review of Beau and a certain bad experience we had with a particular driver...and the way the situation was handled. This was after we had previously hired Beau and had a great time, so it came as a great shock that the experience was so bad. As I mentioned in that review I was later contacted by Tom Buck, the owner of Beau Wine Tours who arranged for my group (plus some additional members who didn't get to go last time) a do-over trip. I appreciated his willingness to admit mistakes were made, and the fact that they had let go of the problem driver spoke volumes.
This time around was a totally different experience. Our driver, John was amazing. He called me two days prior to confirm the pick up location and to ask if there were any questions or requests. When I informed him of our two nursing moms he developed a way to accommodate their pumping needs (talk about above and beyond service!).
He arrived at my home on time and with directions, not only that, but he knew an event was taking place near the golden gate bridge so he let us know he was planning to take the bay bridge instead to avoid the traffic. We didn't have to handle directions or timing at all this time! I love how thorough and prepared he was, he must have been a boy scout as a kid.
The wineries Tom and John selected were more family-owned not big touristy ones which was exactly what I requested. We had an amazing time at Ceja meeting the family and playing on their bocci ball court and loved our outdoor tasting. Next we stopped in at O'Brien Estate where we enjoyed a barrel tasting and picnic lunch (from girl and the fig) on their beautiful grounds. After that a private room tasting with Frank family and much giggling, and finally a very fun off-the-beaten path tasting shack stopover with Frias Family. I'll be writing reviews of all of these because they were fabulous. Honestly the timing and selection was perfect and when we were early and one winery wasn't quite ready John worked it out with them while we enjoyed champagne!
Again John went above and beyond, constantly fetching more ice on a hot hot day, making sure we had water, driving one of our mamas into town when she wasn't feeling well, tolerating our impromtu dance parties, and putting up with our constant requests to take potty breaks, even when totally inconvenient.
A special thank you to Tom for arranging such a beautiful day and to John for being the most prepared, patient, and thoughtful driver/tour guide. I would certainly work with Beau again after this experience, and I am so pleased to see how they go out of their way when someone is less than satisfied.
1 Previous Review: Show all »
-
7/27/2008
This company just cannot be trusted. We used them once before about two years ago and had a great… Read more »
Beau Wine Tours is great! Three friends and I knew that Napa was a must on our trip/visit out to San Francisco. We also knew that having a driver was imperative...as we all enjoy wine and wanted a stress free day. We quickly found Beau in our search, and were immediately drawn to it. The prices were reasonable and as a bonus, offered pick up in the city on their 8 hour tour! Score!
We made the reservation with Levi, who was great to work with. Very accomodating, and understanding - I made sure to let him know that we are four twentysomethings who can be elegant and classy...as well as immature and loud. He made note of it, as well as our wine/winery preferences and booked us a car with no problems.
Our driver, Frank, was amazing. He contacted us about 30 minutes before pick up to confirm all detals and let us know he was on the way. He also let us know that he was able to upgrade to the limo (we had opted for the more efficient town car, given that there were only 4 of us), with champagne. Score!
Frank was great with his knowledge, recommendations, and overall professionalism. He was able to make this wine tour absolutely perfect!
I highly recommend Beau Wine Tours. If and when I'm back in San Francisco, I am most definitely going back to Napa in a Beau Wine Tour car!
So far, so good! I've only booked my party limo bus with Beau so far, but things are going very smoothly! I would recommend talking with Mona, as she is very helpful, knowledgeable, and friendly.
The party limo bus: I went by and took a look at it and its better than I thought. I originally wasn't really for the "bus" idea and wanted a Hummer limo or something instead, but the party limo bus is so great! It's tall enough to stand in and it's easy to get in and out of with the big bus steps. I looked at many other limos (Hummer, Excursion, regular limo) at another place and didn't like the look of them at all. Who would want to scoot down 10 seats to the back while crouched over just to get to your seat? And who wants to be sitting and have the bar behind you in a cutout of the seat? This puzzles me.
So I'm excited for my party limo rental and I hope it all works out great!
Also, make sure to mention Yelp and get your 10% discount. This is only on the base rate and not the other added costs, but it still helps a little.
Referred to Beau by La Belle Epoque. We were told they were the best. I of course had a whole itinerary planned out for them to follow.
The driver showed up early and parked exactly where I asked her to (this was a surprise for my wife). There was cold champagne, ice and sodas waiting for us inside.
Anyway, after talking with our driver, we changed our plans and went to a winery she chose. After having a wonderful experience at Vincent Arroyo winery, I decided to discuss my itinerary further with the driver. She made some suggestions for changes, and I told her to just take care of it all. She made calls, as some of the places required appointments.
Anyway, we had a wonderful day of wine tasting. We also took her up on a lunch suggestion which was wonderful and I now know much better than what I had planned. It was great to have a driver that was very knowledgeable about wine. She even gave us her email address at the end so we could ask her any questions since we were in town for the rest of the week.
Doing this was not cheap, but it was well worth it. We had an excellent day, thanks to Beau Wine Tours. Everything was top notch all the way.
Beau Wine Tours have more than made up for the major issues we had before. The owner got in touch with each of us, apologizing, and letting us know that they had to let the driver go and that he was sorry he believed her over their customers. He also offered us a free tour of a much fancier sort.
My husband and I are in the midst of a year of travel, so I can only say from speaking to friends (Nikki M) that were on this make-up tour, that it was wonderful.
I am excited to report that Tom offered me a make-up tour of my own when I return next year, since I had to miss out on this one. I think I'll be taking him up on that offer!
So good to see a company that is willing to make good on past mistakes. It has definitely gone a huge way toward me regaining trust in them...especially since they've done such a great job for me in the past.
2 Previous Reviews: Show all »
-
8/4/2008
i'm really disappointed to have to write a negative review of a company with which i had a previous… Read more »
It sucks to read the negative reviews of Beau Wine Tours. I guess it's a hit or miss with the driver you get. We were lucky.
Our driver, John, was very accommodating for us 8 girls. With our limo rental, we also got champagne, water bottles, and sodas in the limo. We had popped open a bottle on our way to Chandon, but after our Chandon visit, John had replaced all our used champagne glasses with clean ones! He even put a napkin back inside each glass!
That's not even the best part. John was so detailed. I think he's been doing this for awhile. Our 2nd stop was at V Sattui. We toured the winery, had wine tastings, and then wanted to have lunch. John sort of knew our schedule so he said that he would try to reserve a table for us. As it was time for lunch, I looked around the patio/yard of V Sattui and I see that John has already set up a table for us! He said that our table was in the sun a couple hours ago, but it was sitting perfectly in the shade once it was time for lunch. That was delightful since it was a very hot September afternoon. He also whipped out his porcelain plates and a full set of silverware for each of the 8 place settings. Unbelievable.
By the end of the day, we just had to tip him more since he really went out of his way. If you're going to try Beau Wine Tours, definitely ask for John!
I have now been a customer of Beau Wine Tours for a few years and won't use another limo service. I have used them for wine tours, airport transportation and just a good ol' time in the city(San Francisco). They have never been late and always go above and beyond every time my wife and I use them. I am always impressed with the wine and winery knowledge. We have gone to wineries that we would have never known about and ended up becoming members.
Airport transportation is very easy with Beau. Always on time and there is nothing like getting off the plane and having a voicemail from your driving confirming that they are waiting for you.
I have used numerous limo services in the area and none compare.
Thank you Beau for the great times.
I looked at a few choices for a wine tour and ended up doing the limo with 2 other random couples. The limo was very nice and clean, and our driver (David Locke) provided 3 bottles of champagne for the ride (not that it was needed based on the extra 2 hours of time he let us stay at the winery during the day). David was extremely nice and attentive and let us guide the tour around what he had set up for us.
The picnic lunch was also very nice - high quality sandwiches and salads. Overall, it was a great way to see a lot of Napa and was completely hassle free and worry free. I would highly recommend Beau wine Tours and David Locke if you are making the trip to Napa - especially if you are a newbie.
It had all the ingredients for a really obnoxious day: 9 girls wine tasting on a bachelorette party. Woody was our fearless leader as he drove around to wineries and he truly set the stage for a wonderful day!
Not only did he help organize our trip, he gave us tips about the wineries, got us VIP treatment at one of the wineries and also gave the Bride-to-be some top-rated marriage advice! We loved hanging out with Woody and never wanted the day to end (of course, one can only wine taste for so many hours).
I would highly recommend Woody if you want your Winery Adventure ahead to be memorable, fun, relaxing...and just fantastic!
On my first trip to Napa with four friends, we decided to reserve a private ride for two days - best decision we made! Ben Bloom was our driver and his knowledge of wine and the area were diverse - he was able to answer our questions. His personality is superbly balanced between friendly and informative to quiet and respectful. Ben's attention to details was just absolutely amazing and made my first Napa experience just excellent. Thanks Ben for everything!
We were very satisfied with Beau. We called them very last minute for a Napa wineries visit and they had availability for 7 of us (including 3 small kids) for the next day. The driver, Rich, was easygoing, kid-friendly and pleasant. The van was clean and comfortable, and had a DVD player so the kids could watch Spongebob.
My entire family (9 people, total) came to visit me in San Francisco last week and we wanted to do a day limo tour to Napa/Sonoma. I'm one of those people who knows nothing about wine except that I like some wine and don't like other wine. I'm also not afraid to admit that I didn't really understand that line about Merlot in Sideways... I kinda like Merlot.
So, given that context, I did a bunch of web research, contacted half a dozen wine tour companies and ended up booking with Beau Wine Tours. I was delighted with the results. I agree with the other posts in that it's probably all about the people, so I'll name names.
1) Throughout my planning, I worked with Levi McChristian from Beau Wine Tours over email. He was extremely nice, prompt, thorough, and accommodating as I was evaluating wine tour options and then later as I was planning my tour with Beau Wine Tours. He was fantastic to work with both BEFORE I had selected Beau Wine Tours (in the "sales" process) and then AFTER I had signed the contract (during the "trip planning" part of the process). He responded to all of my emails quickly, thoroughly, and without any of the ridiculous "sales-y" jargon that others had. He was also very clear about the costs involved, what was included and what wasn't, etc.
2) Our driver was Josephine. She called the night before to introduce herself and confirm details. She was incredibly helpful, professional, and knowledgeable. We had some vague idea of what we wanted to see/do (recommendations from friends of friends)--she incorporated our suggestions and offered some of her own. I had not really planned lunch, so while we were at one winery, she drove to pick up a menu from a local deli. She called in our order in-between wineries, and then picked up our sandwiches while we were touring the next place. Finally, she brought us to a winery that had a great picnic area. Just one example of the fantastic service we received all day.
I have no hesitation recommending Beau Wine Tours. They were professional, honest, timely, and knowledgeable every step of the way.
My fiance and I got married in June in Napa Valley. Two days before the wedding, we had planned a wine-tasting day for 18 of our friends throughout Napa. Even thought we all had our own cars, a) we didn't want to drink and drive and b) thought it would be much more fun to be together in one vehicle. We couldn't have been more right!
Our driver, Woody, was AMAZING. He was totally professional but was such a fun, fun, fun guy. He literally made our day. I wrote an entire blog entry dedicated to our experiences with Beau Wine Tours and Woody himself at http://aninconvenientt.... It's got some hilarious and fantastic examples about why you should definitely hire Beau wine tours and more specifically, Woody. Not only did Woody help deliver us our lunch at Taylor's Refresher, he had menus in the bus so we could order ahead of time. When one of our previously-scheduled wine tasting appointments turned out to be a bust, Woody called one of his winemaker friends who immediately offered to give us a tasting at his private, appointment-only winery. It was an "insider" connection we would have never been able to get without Woody. And as a final tease, Michael Jackson passed away that same afternoon, so we had a spontaneous "P.Y.T." sing-along to Woody's iPod. It was great, great, great.
My husband and I are going back to Napa in November for an early winter trip and I just got off the phone with Rose at Beau Wine Tours. We've booked Woody for a private tour for just the two of us. Our other friend is going to use Woody when his family takes a trip to Napa (from Missouri) in April. So we're spreading the word: use Beau Wine Tours and make sure you request Woody!
Rarely have I ever seen a company go to the great lengths Beau wine tours went to make it's customers happy.
My friends had a previous experience with Beau that had not gone well thanks to a poor driver. The driver was let go and we were given a complete re-do. Our new driver, John, was incredible. I have never felt so taken care of in my life. No request was too big for John. He also put together an amazing itinerary of small family wineries. Each family charmed us with their stories of life in Napa, and I didn't taste a single wine that didn't impress. I was especially impressed with Ceja vineyards and the wonderful attention we were given by Ariel Ceja. Knowing that he was speaking to 20 and 30 somethings, he mixed his wine presentation with talk of their online cooking show and new social networking site. I will definitely be back to try out their Friday night salsa dancing! The O'brien family and Frank family were equally gracious and charming, and ending the day at the off-the-beaten-path (i.e. middle of the woods) tasting shack with Manny Frias Jr. was the cap of an amazing day.
No business can go without making mistakes. the true measure of a business it their willingness to admit their mistakes and do whatever it takes to make up for it. Beau Wine Tours more than made up for their mistakes, and I will be recommending them for years to come to as many people who will listen.
I was pleasantly surprised to recently get an email from Tom, the owner of Beau Wine Tours. He apologized for the terrible driver our (Nikki M's) group had about a year ago and wanted to make it up to us. Did he ever! This time, we had a wonderful and courteous driver named John who set up an excellent itinerary for us. He was a great driver who kept us on schedule and didn't need directions! The fancy limo was super-plush. Thank you Beau Wine Tours for showing us such class and consideration!
1 Previous Review: Show all »
-
7/28/2008
I was on the wine tour with Nikki H (see her review from 7/27). First off, the driver was late. Her… Read more »
After a not so great experience with a different company, we decided to give Beau a chance and were not disappointed. When I called to make my reservation Mona was extremely helpful, professional and friendly. She booked our weekend, promised us a fantastic driver and delivered on that promise. Our driver, Ben B., was extraordinary. We have had many drivers over the years and we both agreed that he was the best by far! I couldn't believe he called me on Christmas Eve to discuss our plans and preferences for the trip, I was blown away! He showed up at our hotel early, the town car was lovely and there was lots of bottle water. I usually have a spreadsheet ready to go with all wineries we plan to visit but this time I let him handle everything. I was a little nervous about it but I'm glad I did. He took care of all the reservations for us and I must say I ended up feeling relived that for once I didn't have to dictate every minute and location to the driver. He listened to our likes and dislikes and took us to great new places we had never been before. He introduced us to some real gems that we probably would not have found on our own and was just an all around great guy. We had a problem with a driver from a different company that would come into the tasting room with us at every winery and even asked to smell our wine (check out my other reviews for that story!) so we were a little worried it would happen again but he handled the drop off perfectly. He walked us in, said hello to the person working there, some of them he knew, and would tell them what tasting we were interested in and left it at that. When we were done he was right there, no searching, no walking to the car. I felt like a VIP!
We will definitely be coming back next year!
Wish I had 10 stars to give. It stars with Jeanine the coordinator....love her!! She explained the pricing, outlined the times and was extremely polite. Prior to her I thought it was required to be evil and deceitful when tricking customers into limo packages.
The guy from Beau was a true gentleman, explained everything well and knew the area very well. By the way....new limos in excellent condition. Nothing sucks worse than getting picked up in Henry Ford's meat wagon when spending $500.
I've used about 6-7 different services over the last year and every one had a little drama. Funky billing practices, shady drivers, drivers being late, etc. Beau is FANTASTIC!
Our customer service agent was awful. After sending her several emails about what wineries we wanted to go to (we explained we wanted smaller wineries and weren't as interested in taking any tours) she recommended V. Sattue, Beringer, and Frank Family. We emailed her back and said we were not interested in the first two and gave her an additional list of possibilites and told her to please get back to us with the final places by phone. We also told her that in 4 hours we thought it was more likely that we would go to 4-5 places than 3. We never heard back from her.
Luckily, Said, our driver, more than made up for her incompetence. He was never given our list of places but asked us what we liked and then made reccomendations based on that. He immediately got on the phone to let the wineries know we were coming, offered us some sparkling wine and brie, and off we went.
We ended up making it to 7 wineries - though V. Sattue hardly counts as we walked in and instantly ran back out! Afterwards Said said he knew we wouldn't like it based on our other preferences but he just wanted us to see it (I mentioned that it was suggested to me by a friend). Said was friendly, professional, and incredibly knowledgable about the area. He made our day of wine tasting so much more fun! Plus it was really nice not to have to worry about driving ourselves around. When I come back to Napa, I wouldn't even consider not calling Said!
Whate cand i sai?? ths plaace wahs so great i had to writeew a revirew as soone as i got hjome. the driver was friendly and had gerat reccomendations. the carwas awwesome and i got to play wirth all the the butotns. if ypu want to got to sonema, drink wineo, and ride in a limo go wit these guyys!
I've used Beau twice in the past 6 months.
The first was back in August when I arranged a tour for my 30th birthday for myself and 6 other friends. My sales rep for that booking was great--helpful, informative, and very accommodating re: my insistence that we not go anywhere big/commercial/impersonal. We ended up visiting Honig (my request), Bremer, Viader, and Frank Family. All were wonderful, cozy, intimate experiences. I wish we had been more sober for Frank Family (because they are producing some of the best wine in Napa, in my opinion) but that's a risk you take with a 9am pick-up time and massive champagne consumption on the drive.
Our driver was fine, not great. A bit slavish to the schedule but we probably needed that. Here was the weird part: he dropped us off at my place (in the city) and gave me the final bill to review. It included a surcharge because the trip home took longer (traffic) and also stated that 20% gratuity was included. I didn't feel the need to "add on". Especially since the total was around $1200. But within about 2 minutes of getting inside my apartment I get this call from him on my cell saying "hey, um, was everything okay?" I said yes and explained that I saw that gratuity was included. Looking back, I'm honestly rather amazed and impressed that I was not only speaking in full sentences at this point but also making some sense! He goes "no, no, it's not that...it just felt...weird there at the end so I wanted to check in." Suddenly this has gone from "woo hoo, going to Napa for my 30th to get my drink on" to something very much akin to post-coital awkwardness. I think I was one glass of wine away from saying "[Driver name], it's fine...that happens to men ALL the time...don't worry about it."
Anyway--fast forward 6 months. Had two friends in town from DC and we called Beau on Saturday (Dec. 29th) to see if by chance they had a sedan available for the next day. They did and even though our booking agent didn't make appointments (I guess end of the year isn't really "peak" season), we had no problem getting in to Frank Family (yes, I'm obssessed), St. Clement, Jessup Cellars (per recommendation of our driver), Dariouche, and one other place that escapes my mind. Am also forgetting the name of our driver, but he was a younger guy--fun, knowledgeable, and pleasant to have around. Especially on the drive home when we were loose lipped and chatting about our sex/love lives. He did a commendable job of acting like he wasn't listening to every. word. we. said.
I've been continually pleased and impressed with the level of service at Beau and can definitely recommend them for trips to Napa (and surrounding areas)! No trip up there is complete without a lunch stop at Taylor's Refresher--something Beau worked in to my schedule both times!