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Bakker's Fine Dry Cleaning
Category: Local Services Dry Cleaning & Laundry Dry Cleaning & Laundry [Edit]
11630 98th Ave NEKirkland, WA 98034
(425) 820-1132
5 reviews for Bakker's Fine Dry Cleaning
5 reviews in English
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Review from Tony T.
Boston, MA
5/27/2011
UPDATE: the shirts were stretched because they were machine pressed instead of hand pressed, despite my explicit instruction to do the latter. Fix was to re wash and press them, which was done promptly and free of charge, with great customer service. Taking the rating up to three stars. Lesson learned: be painfully clear about what you want done.
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DO NOT BRING YOUR DRY CLEANING HERE.
I brought a few of my shirts here as a test run and had an acceptable experience. A little pricey, but they did the job well.
I then followed up with a larger job. Mistake. They COMPLETELY RUINED sixteen of my dress shirts.
I am a shorter, slim guy and wear very fitted shirts. When I got them back, they droop like I'm a child wearing my father's shirts.
I don't know what my recourse is, but I'm staring down the barrel of $1600 of damaged goods. -
Review from Mark D.
6/15/2010
I went here for an alteration. I will admit - my request was unusual, I doubt they see very many powerlifting suits. However, I did leave explicit instructions of what I needed done, and they weren't followed. Sure - what they did looked nice. The seamstress probably thought "hmm, his instructions are silly, that will look terrible!" Thing is, I don't wear a powerlifting suit for looks - and by not following the instructions, my brand new $175 suit was both illegal for competition & coming apart after one use.
On the plus side, they were friendly, fast, communication was good. If I actually need cleaning done, I'll consider coming here again. Not for an alteration though. -
Review from Shelby S.
Bothell, WA
1/5/2011
We tried this place shortly after moving to Finn Hill. We were in need of a drycleaners close to us rather than driving to the Blvd. We had a coupon from the Valpak that offered 50% for first time visitors. We went in and dropped off our drycleaning and came back a few days later, handed them the coupon and they told us that we couldn't use the coupon because we didn't give it to them upon arrival but they would happily take it the next time.
This is ridculous! Terrible customer service, even after asking to speak to the manager whom told us it didn't matter. Of course the coupon didn't say anything about this little policy they have. Great way for them to scam people.
We will never go back to this place again. On top of horrible service, there prices were outrageous! -
Review from Sarah K.
Seattle, WA
8/6/2008
I really really did not want to like this place. I did not want to like my $80 dry cleaning bill I got once for one weeks worth of clothes one time I went here. I wanted to think it was overpriced and unreasonable.
However, everyone working here is all knowing and understanding. There is no language barrier I never feel fearful turning over the ridiculously high priced pair of pants that I spend $13 bucks on cleaning, and that maybe we are on the same page on whether I do or don't want a crease down the front. They are always nice and they have a drive thru for drop off and pickup which is handy. They are also quick. The biggest reason I go here and not to the ones in the village even though the village dry cleaners are cheaper is the fact that we are on the same page. I bring almost all my work clothes some are silk, some need standard dry cleaning, and some just need a gentle launder and press. These are all sliding scales of price. Just because a shirt is silky to the touch does not mean it's silk and there are different kinds of silk that require different care etc etc and if I pay silk prices for every shirt with something silky on it then they literally are taking me to the cleaners (hahaha get it). It seems with this and the dryclean vs. launder and press (the launder and press being much much cheaper) the ones across the street always charge me the highest price even though it isn't what it is. Trying to ask why they charged me for a fancy dress (more expensive) for a simple cotton shift, is like arguing to a wall. When you dry clean as much as I do and are spending a couple hundred a month on it this is very important and saves money and makes sure your clothes are properly cared for. Also Bakker's understands that different styles of pants require pressing in different ways. Some I want starched and crisp with a crease others I don't want anything of the sort. Trying to explain this to someone with a language barrier is impossible. Not to mention the dirty looks you will get.
Plus I love the girls behind the counter. They always ohhh and ahhh over my clothes at drop off and pick up. Yes, I love the fact that my drycleaners appreciate my closet.
I also can go to sleep at night easy knowing I am helping fund some young Bakker childs college education or car payment with the money I give them each month.
ohhhh and don't leave without one of the customer appreciation cards you get huge discounts! But they only give you one if they like you - so be nice! -
Review from Georgia S.
Kirkland, WA
7/28/2010
There are 5 dry cleaning businesses within 1 mile of my house. I would rather give each one of them a shot before I head back to Baker's. Drive through drop-off/ pick-up service is overrated. I would rather walk in and get better prices. All the buttons on the white dress shirt came back cracked in half. Every last one broke off the shirt. That was not an alteration I had requested.
