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Baker-Elman Plumbing Company
Categories: Home Services Plumbing Home Services Heating & Air Conditioning/HVAC Plumbing, Heating & Air Conditioning/HVAC [Edit]
671 Saw Mill Brook PkwyNewton Center, MA 02459
(617) 244-6500
- Nearest Transit:
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Sawmill Brook Pkwy @ Keller Path (52)
Sawmill Brook Pkwy @ Spiers Rd (52)
Sawmill Brook Pkwy @ Mccarthy Rd (52)
- Hours:
Mon-Fri 7 am - 5 pm
Sat-Sun 6 am - 6 am
- Accepts Credit Cards:
- Yes
About This Business:
Our company will provide you preventive maintanence, repair, and installation for all type of heating and air conditioning equipment. All factory names… read more »
8 reviews for Baker-Elman Plumbing Company
8 reviews in English
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Review from Philip K.
Newton, MA
12/18/2009
This company got Best of Boston 2008 for a reason.
It all started with the kohler kitchen sink faucet slowly leaking at its hub.
The company answers the phone. They are nice while doing it.
The plumber came out within a day (they have emergency service too).
They have a lot of good info online as to services available, and they are LOCAL to the burbs west of boston inside 128.
When unable to fix it that day due to parts needed, he showed me the exact part numbers, and kohler shipped them to us free. Better yet, Cheryl personally came over to the house, found some parts in her warehouse to try to fix the faucet faster, and it worked. I gave her the free replacements.
David Elman called the house to tell me updates. It got fixed the day before thanksgiving. My wife was losing it until then. Um, it didn't cost a lot for 3 total visits (can you guess what we paid? Less than 1 roto rooter, for sure)
No, I don't have any vested interest in this company, I'm trying to help the average homeowner, because its tough out there!
I can't recommend this company enough considering the sea of unknowns in metro boston. Call them before anyone else! -
Review from Marc B.
Boston, MA
7/2/2010
I've been using Baker-Elman for years. Great prices. Honest. Reliable.
Can't beat them. -
Review from Wildflower M.
Squantum, MA
10/28/2011
Cream of the Crop. What else can you say about a plumbing company that will answer the phone in the wee hours of the morning & talk you off the ledge when your boiler decides to overfill and flood your entire basement? They even sent someone out on New Year's Eve after an auto-fill valve malfunctioned. As someone who is completely clueless about anything home repair related but living in a very old house, I am grateful to have their support. Oh yeah, this morning a toilet randomly started spewing filthy black water all over the place (main line back up). After an hysterical phone call from moi, they referred me to a drain company who will provide same day service.
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Review from Jason L.
Cambridge, MA
12/3/2010
came quickly and on time, correctly diagnosed and fixed the problem. best of all, i sent them some photos and mp3s to look at listen to so they could diagnose the problem before they even came! reasonable prices too.
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Review from Amber M.
Bettendorf, IA
3/9/2011
I came home one day to find our hot water heater leaking all over the place! I googled Plumbers near me and thankfully Baker Elman came up. I called, explained what was happening, and the woman over the phone told me exactly how to turn it off so that it would stop leaking. She then informed me that we would have to purchase a new one, she knew if it was leaking it had to be replaced. I received a quote and they were going to squeeze me in that day.
I decided to call around and thought I could find something cheaper, so I cancelled. What a mistake!
What I found was noone was cheaper and if they were it was maybe $100 less but came with NO warranty (Baker-Elman had at least 6 years, more if we wanted). So I called back and although I am sure they had to be annoyed with me for cancelling earlier in the day, they rescheduled me for the next day.
They showed up on time when they said they would, and the 2 men that came in did their thing, cleaned up, and were gone within a reasonable amount of time.
Everyone there was very professional, friendly, and reliable. I will for sure use them again if the need arises. -
Review from sage f.
Cambridge, MA
7/10/2010
Baker Elman is terrific! Within a month, they helped us with a garbage disposal, clogged bathtub and broken dishwasher. They return calls promptly and are always on time for their appointments. The repair people are courteous and incredibly helpful. I highly recommend them!
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Review from Chris S.
West Roxbury, MA
1/17/2011
As advertised by the other comments. I just used them and the service was great, the workmen professional and timely, and the costs were extremely reasonable.
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Review from InTheBurbs G.
Newton, MA
1/28/2010
I cannot say enough positive things about this place. I bought a home 3 years ago and so have had an opportunity to have a lot of plumbing issues go wrong. I first dealt with several plumbers who would show up late, do a shoddy job, and not return calls. When someone recommended Baker Elman to me, I was hesitant to go with a bigger company because they would be a little more expensive... let me tell you... these guys are reliable, punctual, and do a beautiful job getting my plumbing issues fixed. Not only that, but they are friendly and bend over backwards to make sure you are happy with their work. The company is larger so it has someone answering the phone all the time, able to tell you when the plumber will be there, and you are never left hanging. I HIGHLY recommend them for any plumbing needs! A wee bit more expensive, but so very worth it.
