Back On Track Physical Therapy

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3 reviews in English

• Back On Track Physical Therapy

  Review from Eric H.

  

  • 5 friends
  • 17 reviews

  • Eric H.

  Cambridge, MA

  

  9/21/2009

  Be advised:  This is not a real, full service PT clinic - this is a one-person, one-room operation inside a beautiful upscale health club in Harvard square.  Parking is never easy unless you are willing to pay, in which case it is easy and abundant.
  
  My PT session was not long enough for critical analysis.
  
  Let it be known:  I am a BIG fan of Back On Track in Brookline.

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  Comment from Allyson H. of Back On Track Physical Therapy 7/9/2010    « Hide

  

  Sorry for the late response! We just reassigned someone to… More »

  Sorry for the late response! We just reassigned someone to monitor our Yelp page. Our Cambridge Clinic currently employees three therapists. While we only occupy one private room, we have complete access to the Wellbridge Athletic Club - including all the gym equipment and its beautiful pool. We absolutely offer full-service physical therapy. An initial evaluation at Back On Track is a one-hour visit, structured to include 30 min of evaluation time and 30 min of treatment time. We email or mail new patient paperwork in advance in order maximize treatment time.

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• Back On Track Physical Therapy

  Review from Penelope C.

  

  • 0 friends
  • 1 review

  • Penelope C.

  Boston, MA

  

  12/14/2011

  Be Careful!  
  
  My therapist here was good, but the people who work in reception & billing really messed things up for me.  They canceled my first appointment 30 mins.  before I was meant to arrive, then when I was 10 mins late to the second appointment, they refused to see me.  They don't know what they are doing with insurance.  They ordered too many appointments, appointments I did not need and the had obviously NOT consulted my therapist about.  This messed up my insurance & will end up costing me a lot of money.
  
  STAY AWAY!!!!!!!!!!  go somewhere with professionals who will deal with your personal information with respect.

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  Comment from Allyson H. of Back On Track Physical Therapy 12/14/2011    « Hide

  

  I'm am truly at a loss that you genuinely feel this way!… More »

  I'm am truly at a loss that you genuinely feel this way!  Really.  I wish you had called the office to discuss it ~ You would have talked to me and I would have unquestionably accommodated you!  Additionally, I have been managing the insurances for over 7 years and well versed in all the crazy nuances (and they can be crazy!).  That is what makes Back On Track unparalleled to other clinics around because not only do we have an amazing PT staff, you're also not going to find anyone that knows how to deal with the insurance companies better than us.  If you are indeed having an insurance discrepancy, I urge you to call me (617-730-5337 / Allyson) because I am not aware of it and will be happy to discuss any unfortunate situation you may be having.   Best Wishes, Ally

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• Back On Track Physical Therapy

  Review from marie c.

  

  • 61 friends
  • 138 reviews

  • marie c.

  Somerville, MA

  

  6/20/2008

  Jaime was AMAZING.  I had some problems with my hip  (Yes, I'm secretly a 78 year old), and I went and saw Jaime and it was just an absolutely wonderful experience.
  
  I've never had PT before, but I learned a lot of great stretches and exercises.  In about 6 or 7 visits, I went from walking being painful, to being able to use the elliptical again (albeit for only a few minutes at at time).
  
  I really felt like Jaime gave me everything I needed to recover, and once she felt I was solidly on my way, she told me I was all set and that I could do the rest of it on my own.  I really appreciated her honesty about closing my case, and saving me the time and the money!
  
  Another big plus in my book was that it was easy to get an appointment at Back on Track, and the location is really convenient for those of us without cars (right in the Charles Hotel complex, actually in the Wellbridge), just a few minutes from the T at Harvard Square.

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