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Babies R US the Baby Superstore
Rating Details »
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wheelchair Accessible:
- Yes
5 reviews for Babies R US the Baby Superstore
Classic box store, except it's not impossible to find an employee to help and the customer service has been pretty good. Don't buy everything on the first trip, because once you start shopping there they'll mail you coupons that can save you beaucoup bucks.
It's funny to see men in this store. I've seen so many guys walking around with glazed-over eyes and an irritated expression. You're in women's territory, guys, so stop by the Starbucks next door to load up on your favorite stimulants and, if necessary, stop by the gliders against the back wall to put up your feet while you think about how your life is never going to be the same.
They could do a better job of catering to men, but then, 95% of the shoppers are women--either by themselves or dragging a man along. I'd love to see a section devoted to Dads, that could help guys imagine all the manly possibilities. (Ultimate Fighter bib, anyone?)
Final tip: if they don't have what you want in-store, just call the internet number. Tell them you have a coupon but you lost it; they will hook you up, and if it's a big-ticket item, you can probably get free shipping, too.
Customer service is severely lacking at this place. I asked someone where I could print out the list of gifts for a friend's baby registry and she simply pointed me over to the kiosk which was neither clearly marked nor user friendly. Another lady who came in to ask about the registry was helped very differently by another woman who chose to print out the pages for her instead of simply pointing her in a general direction to the kiosk.
Also, while browsing the store utterly confused because I was unfamiliar with the layout, no one opted to help me find what I was looking for. They simply looked the other way so they couldn't see the dazed and confused look on my face. The only person who had any sense of kindness was the cashier, but she might have been high.
A pretty frightening place overall. I stopped in to register for the impending Baby Betsey S. and luckily, I had all day. The amount of Stuff for children was staggering. And being new at this, I have no idea what I really need and what's just a gimmick.
No one, other than the lady at the registry counter, offered to help me. The stock, compared to what is online, is very spotty, and so there's a pretty big disconnect between what is available in the various stores and what's available online. Makes registering tough.
Like April said, most things are made in China (that was how I ended up registering: if it was made somewhere other than China, I registered for it) and I try to avoid that stuff at all costs.
They get one star just for existing and having some things that people do need for children. The other star is for their giant, clean restrooms. They do understand what pregnant women need.
I needed ice cream after I left, due to the obvious trauma sustained. Luckily, Cold Stone is in the same strip mall.
It's incredibly hard to find baby gifts in the downtown region. But I needed to find a gift for a friend. So I checked the online registry but it was impossible to find anything in stock. Apparently they had a falling out with Amazon and now nothing can stay in stock for online orders. Bummer.
So I had to trudge down to find the store. Lots of baby stuff but no idea what to buy. Thankfully they have a gift section and you can print up the registry in store. But honestly I didn't like the limited selection.
Good enough, but nothing special.
I have to say that as a mother of a happy, well adjusted 13 year old I have to just marvel at the amount of "made in China" stuff I managed to do without when my son was a baby! Strolling through the isles recently while looking for a baby shower gift for a friend I am shocked at the amount of crap they would try to sell the expectant mother. I managed great with a crib, a hand me down baby bath and some pre-loved linens. I did totally buy top of the line swing and a good, sturdy high chair but a bath thermometer...please (put your hand in and find out if the water is too hot, duh)! I tell my girlfriends when they are expecting their babies to save their money for college, the orthodontist, designer trainers, etc. I kid you not, once while moving, my 5 month old son slept in a dresser drawer on the floor, he lived and is none worse for ware and now that he's in braces and begging for I-pods and the prospect of college is on the horizon I am thrilled that I did not litter my little home and the landfills of the world with all that junk. Seriously, take a war hardened mother with you to register and resist the urge to let places like this get too much of your money. On the bright side they do have some really nice blankets and staple items like crib sheets and what not.
Update: Now as the mom of baby twins I can tell you my review stays much the same. I cloth diaper and there is hardly anything for cloth diapering parents despite their big eco push (yeah, right). I sometimes buy wipes or baby food for when we travel and equipment like car seats and high chairs etc. I would say that you can do without 95% of what's in the store so there you have it, save your cash and resist the urge to go crazy in the store, trust me your kids won't hold it against you later.