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B & B Rv
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6960 Smith RoadDenver, CO 80207
Neighborhoods: Park Hill, Northeast
(303) 322-6013
5 reviews for B & B Rv
5 reviews in English
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Review from Ron M.
Littleton, CO
3/29/2012
We called B & B rental and booked a 24' RV. When we got there, Paul went through the entire RV with us to show us how things worked. This was great as this was our second time to ever rent one. He took his time and answered questions. The RV was in great condition and almost new, i believe a 2011. During the trip, the dog ripped one of the screens to say hi, our son ripped the curtain between the bedroom and kitchen down and i broke the utility lock as i started to drive away with the power still hooked up to the RV site. When we returned the RV, I told Paul what happened, and not only was he not irritated, he said I have seen it all making me feel a little better. He then said some these things are minor and can be fixed easily. Not only did he not charge for the curtain incident, he also didn't charge for the extra time we used on the generator.
In my opinion, not only was Paul very professional and knowledgeable at what he does, he also went beyond the call of duty to make sure I was happy, when in fact, i was in the wrong. Customer service was just incredible.
We will be going back for our next rental and will definitely refer friends to this place. Paul, thank you for a wonderful experience -
Review from Susan G.
Silver Spring, MD
9/10/2011
We recently rented a 24ft C class RV for an trip to Utah. Paul was really great, he explained everything and made sure we were comfortable with the vehicle. The RV was clean and well equipped and perfect for us (2 adults and 2 kids). We had a blast and had no issues with the RV. On the way back to the rental place (btw it's REALLY hard to find that place) we hit a bump and the loose door came off, the dishes fell out and some broke.
B&B was really cool-we did not get charged for anything, even though we were technically at fault and slightly late. These guys are completely straight with customers, no hidden charges and no extra fees.
We get 'the works' and I do recommend this for out of town renters. So nice to just return a rather used RV.
I highly recommend B&B and we hope to rent again. -
Review from Mark O.
Saint Charles, MO
8/7/2011
Seven of us (3 adults, 4 kids from 12-14 yrs old) rented an A-Class 38-foot RV from B&B and were very happy with the customer service and with the rig. Paul was awesome at explaining all of the features. We encountered some minor damage which was covered by the insurance, B&B was very accommodating.
We'd definitely rent from them again! -
Review from Joe F.
Wilmington, DE
6/27/2008
My family rented a motorhome from B&B in June 2008. Let me start by saying this was WAY easier than I had expected and B&B far exceeded my expectations. I did a bit of research before settling on them by looking at the big chains (Cruise America, El Monte) and also looking at some local dealers. Price-wise, B&B came in at about the same or less than everyone else for the same type unit and features. But one of the things that sold me was the pricing that was listed on their website featured an option called "the works", and that's what you get. All the other RV rentals will nickle and dime you to death for linens, kitchen utensils, camping chairs, cleaning upon return, etc. "The Works" includes everything you could possibly want or need when you rent an RV and all you have to do when you return the unit is to make sure that the gas tank is full and that the inside is reasonably clean (just use some common sense here, folks). They will not pick you up at the airport (if you are coming in from out of town), but they will re-imburse you for transportation. In our case, we used Super Shuttle for our group of 6.
On the day we picked up the unit, they gave us a brand new (!!) 31' Coachmen Freelander with slide-out. We viewed an orientation video to show us the normal stuff to expect (and what NOT to do) as first time RV'ers. Then we were given a very informative 1/2 hour tour of our unit going over the in's and out's of our RV. Now, I have NEVER driven and RV before but I felt almost like a pro after we were done. I just wish I had gotten our tour-guides name, because he deserves kudos here for doing such a great job.
We traveled 2000 miles through Wyoming and South Dakota and ending up spending about $3000 on the RV rental. There was only one incident while traveling where the shower door got broken while driving and upon our return, B&B's manager tried to re-assure us that he would try to work this incident (which was NOT our fault, it was a design flaw) out with the manufacturer.
I've heard horror stories about the condition of rental units from other dealers and we were all pleasantly surprised to receive a brand new RV for our trip. B&B isn 't located in the best part of town, but you can't always judge a book by it's cover. The facilities were very nice and clean as was our rental unit. -
Review from Wendy C.
Denver, CO
9/26/2011
B&B & Paul are Fantastic! I've rented from them several times over the years & have Always had a positive, easy experience. They always take excellent care of my family, provide solid customer service & a well run, reliable vehicle. I would Absolutely recommend them to everyone! Book early - they're popular!
