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Aztec Lanes
- Good for Kids:
- Yes
7 reviews for Aztec Lanes
7 reviews in English
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Review from Ana J. L.
Olympia, WA
4/14/2012
My family and I always have fun at this place (we've been 3 or 4 times) and we've never had a problem with the staff like some others on here. The girl at the food counter is very nice. I have interacted with the manager and he seems a little off, but not rude. He may have some sort of disorder that affects social skills like Aspererger's; that would explain why he has trouble looking people in the eyes. He was fine the last time I went (3/25).
The place does look sketchy on the outside, but it's pretty nice on the inside and the bathrooms have been newly renovated. Nothing I hate more than bowling alleys with crappy bathrooms, but the ones at Aztec are nice.
My family ordered hamburgers and fries and the burgers were just OK (like homemade burgers) but the fries were really good. I found the prices to be inexpensive. I think it was $4.50 for a burger with fries.
Overall, my family and I really like the place. I would suggest that you at least try it once. The only reasons I give it 4 stars instead of 5 is that the eating area can stand some updating and a more fun ambiance. -
Review from Jack M.
Encinitas, CA
3/24/2012
My family, friends and I went to Aztec lanes bowling alley for a nice birthday party with a coupon for what we were told by the employee was two full hours of bowling and a few drinks. After the first game of bowling the screen asked us for another game. We accepted the new game believing that it was part of the two hour coupon. We went on to play 3 more games just for the fact the screen kept allowing another game. By the time we were done we gave back our shoes and the manager proceeded to charge us for 2 extra games. When we said we had a coupon for two free hours he, without even the courtesy to look at us, very rudely denied that the coupon was for two hours and was actually for only 2 games. We attempted to explain to him that we were told it was for 2 hours but he continued to blatantly look away from us as if he was scared of looking at us in the eyes like a pussy. We stood there for 10 minutes trying to reason with this asshole who didn't even have the common courtesy to look his customer in the eye that he was basically robbing! What kind of system does that bowling alley utilize, that even after being shown a coupon for a certain number of fixed games, the game screen doesn't tell you when your time is up and makes players believe that they are still covered by what was paid for or what coupon was used? What kind of employees work there that they will tell you the wrong information on your coupon and let you continue playing after your time is up? What kind of manager would allow someone to work there and LET THEM GET AWAY WITH IT! When asked to see the employee that messed up, the manager hardly answered us, still looking away, and continued to be a dick to our party! Its not even for the fact that we had to pay extra, its for the the fact that this very rude manager was a complete asshole to us and refused any sort of compensation! He was watching us play, he had our coupon, he knew we went over our coupon limit, and he knew that he was going to scam us before we even were done.
Another incident that occurred was when this very happy and obliging couple we shared a lane with, asked for bumpers. The manager, once again not looking the customers in the eyes , rudely stated the words, "too old," and without even giving the couple a chance to respond, briskly walked away. WHAT A DICK!
But customer service, irresponsible employees and managers, and shitty game screen and control system are not the only things wrong with this place. The balls were dirty, the food was overpriced and they played explicit music with children in the building!
I will never go back to this place and I urge everyone not to even consider this a place to bowl. THIS PLACE FUCKING SUCKS! -
Review from Heather M.
Olympia, WA
3/24/2012
Very rarely do I give one star on here; however, I'd give this place NO stars if I could. The manager here should be FIRED! He's rude, has no customer service skills, AND is a JERK!
I came here today for my wife's birthday, as she's been wanting to go bowling for the longest time. I happened to have seen a coupon for this place on LivingSocial, and thought it sounded like a deal... it included, or so I thought, two hours of bowling, shoes, and a drink for four people for $22.
When we first got there, I handed the coupon to the man behind the counter. He made a remark along the line of "oh, you have one of those," and proceeded to grab the coupon, write a few things down, and then handed us our shoes. We then grabbed our sodas and headed to our lane. Despite the fact that this place was virtually empty, the guy tried to stick us between two families with several children. I thought this was odd, as there really wasn't any room for us between the two, and eventually asked if we could move. The man obliged and soon we moved over a few lanes and began to bowl.
After finishing our second game, we assumed the machine was going to turn off and our session would be over. Yet, to our surprise, it started a third game. Although we were getting tired, we figured we'd play the game until the machine locked up since we assumed our two hours was almost over. Yet, to our surprise, we finished the entire game. Again, we thought the machine was going to lock up... but it didn't. We began to discuss whether or not we should play another game when the people next to us encouraged us to stay as we were all sort of goofing off and having fun.
After that last game ended, we decided enough was enough and went to turn in our shoes. A new guy was behind the counter by that time, and when my little brother turned his shoes in, the guy was like, "okay, that'll be $30." My little brother explained we had a coupon and the guy very sharply replied "well, you played extra games." At that point I jumped in and asked what he was talking about. The man very curtly said "the coupon was for two games, you played four." So I began explaining that the coupon said two hours and that we were actually surprised the machine didn't lock up before we stopped playing. He very quickly blew off what I said, explained it said two games, and that we owed him $30. He then pulled out the coupon and pointed to the fine print, where it said two games, not two hours. I explained that obviously I made a mistake and didn't understand why our session continued if we had only paid for two games. He shot back that it was our fault, we shouldn't of kept playing. (If this doesn't stink like a SCAM, I don't know what does! Every bowling alley I've ever been to only lets you play for the amount of time you paid for and then shuts off). He then went on about how we bought the coupon and should have read the fine print. When I pointed out the fact that they had taken it when I got there, he said it was still my fault since I bought it. At this point, I asked to speak to the manager... and the guy quickly shot back "I am the manager." I should note that not once did the guy ever look at me the entire time of our confrontation. I asked if we could split the difference since I didn't think it was solely our fault when the guy cut me off and implied not only would he make us pay the full amount, but that I was ridiculous for asking. Realizing this man was not only a jerk, but had a bad attitude, I grudgingly pulled out my wallet and paid as it was my wife's birthday after all and I didn't want to ruin it completely!
Needless to say, I not only won't be returning here but I will make sure to let LivingSocial and the Better Business Bureau know that this place is running a seedy business at best and is trying to SCAM their customers at worst! -
Review from Sarah E.
3/24/2012 1 Check-in Here
We came here for with a living social deal for four people, and had a great time except when we checked out. The asshole guy at the desk asked who was going to pay for the balance. We were confused because we had a coupon and he said it was only good for two games for four people. We bowled four games because we thought the coupon was for two hours of bowling and the guy said when we checked in that it would turn off after we were done. We weren't keeping track of time or games and when we thought it was long enough, we stopped.
The guy was totally rude and blamed us for not knowing what our coupon was for. Well it's kinda hard to know what the coupon is exactly when you take it from us when we checked in.
Anyway this guy claimed to be the manager. It was an honest mistake that I'm sure everyone with this coupon will do. He flat out refused to give us a deal, or at least split the cost. He didn't even care when we said we would never come here again. He wouldn't even look us in the face when he talked to us.
Don't give your place your business. At EVERY bowling alley I've been to, the computer shuts off or at least tells you to purchase more games after the games you prepaid for are completed. The douche said that the computers don't work that way, which means they are trying to scam people. It cost us an extra $30 for four of us on top of the coupon.
Stay away from this shit little bowling alley with an asshole "manager." Poor customer service. Crappy parking. Just avoid at all costs.
This place gets -1000 stars. -
Review from Rachel C.
Shelton, WA
11/25/2011
This bowling alley is tons of fun. Although some find the outside off-putting, once you are inside you'll find a great family atmosphere with clean, updated decor and equipment. The staff are really friend, and their Lightning Bowl on the weekends is a ton of fun for kids and grownups alike.
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Review from Rhonda O.
Olympia, WA
11/17/2008
Took my two boys, ages 4 & 9 and another 9 year old here to bowl a game in the afternoon. Too bad Donkey K. didn't take the time to go inside. It was nice, clean and no sign of a bar anywhere. The staff was friendly and helpful. The lanes and equipment all seemed new (I'm not a professional bowler, but have been to a few bowling alleys). I will be taking my kids back soon.
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Review from Annishia A.
Olympia, WA
1/28/2011
I've only been to Aztec Lanes once. Went with a group of six. I thought it was alot of fun. There was blacklight and flashing lights and music. (I think they do that on Friday nights). I had never been to an event like that at the bowling alley so I really enjoyed myself. It's true that the outside looks a little bit run down but the inside is fine. Maybe Donkey K sould have given it a chance instead of posting an opinion that doesn't even matter because they didn't even go inside.
Anyway, fun way to spend a Friday night.
