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Ayoub N & H Carpet & Rugs
Categories: Local Services Carpet Cleaning Home Services Carpet Installation Home Services Carpeting Carpet Cleaning, Carpet Installation, Carpeting [Edit]
10516 Metropolitan AveKensington, MD 20895
Serving Kensington and surrounding area
(240) 430-0994
- Hours:
Mon-Fri 8:30 am - 5 pm
Sat 9:30 am - 3 pm
- Accepts Credit Cards:
- Yes
5 reviews for Ayoub N & H Carpet & Rugs
5 reviews in English
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Review from Mandana Y.
Bethesda, MD
1/30/2012
I have upwards of 10 persian rugs in my parent's home and it's hard trusting someone with that kind of merchandise, ya know? But yay to Yelp for posting a discount to this place (which was honored!). I was hesitant to hire someone to clean my rugs but I can't resist a deal. And it was seriously time to get them cleaned...
This was the first time I've had my rugs cleaned so I had a ton of questions about the whole process. Andrew was really great about explaining everything and making my parents comfortable to hire them (they are foreign and paranoid). The wool rug we own was our biggest concern, but Andrew assured me that they can clean it without damaging anything. They honored the yelp discount and even provided free pick-up and delivery.
Even though Ayoub N&H Carpet & Rugs gave me a great deal on everything, the 5 stars is for the service. In my experience, service companies like this are usually run by aggressive and pushy guys trying to screw a girl over with extra costs she doesn't need. It was refreshing and comforting to do business with these guys. I'll be coming to them again for sure! -
Review from Amanda K.
Rockville, MD
4/15/2011
We use them to clean our area rugs and take advantage of the 10% drop off discount...great service- friendly and professional- and our rugs look great! Highly recommend.
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Review from easy r.
Silver Spring, MD
6/8/2011
I highly recommend Ayoub. They did a terrific job cleaning our rugs and they offer free pick up and delivery. The staff are professional, knowledgable, and helpful.
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Review from andrea c.
Silver Spring, MD
2/18/2011
They destroyed my year old oriental rug that we brought them to clean. The carpet looked much worse than it did before it was cleaned. They were condescending and only concerned that I wouldn't cancel payment. They offered to reclean the rug, however, what they offered to do was already exactly what they had done. i now need to see if I can have my rug restored. Do not use them if you value your orientals.
Comment from Kristopher A. of Ayoub N & H Carpet & Rugs 2/22/2011
Mrs. Andrea C., I am sorry that your experience with our… More » -
Review from Jennifer M.
Kensington, MD
11/5/2010
We had them install carpet 4 bedrooms and the upstairs hallway and a staircase. I was very happy with the work they did for us and their price for installation was the cheapest. (We did not buy our carpet here but would consider doing that in the future.) They communicate well, I liked the installers and I just feel that they were very professional. From the minute I met them, I felt a sense that they knew what they were doing and I liked that they were flexible in terms of how I wanted the project completed. The work was done quickly and compared to a company that put in carpet on our lower level a few months prior, this job was much better. I felt they addressed any concerns that I had and gave me a real explanation so I'd understand what was going on. I also had them make an area rug for me and the work was done very quickly. The installers (whom I did really like) didn't do a good job vacuuming after the installation and I thought that was slightly frustrating.. However, the other company that installed carpet for us didn't vacuum at all. In the end, all that mattered was that the carpet was installed very well and there were no problems. I happily vacuumed again after they left and enjoyed the gorgeous new carpet! Almost six months later, no problems.
Specialties
An Established Family Name in Carpet Care. For three generations we have specialized in carpet cleaning, in-plant oriental & area rug cleaning, oriental & area rug repair, carpet sales & installation, carpet repair, upholstery cleaning, leather furniture cleaning, drapery cleaning, floor tile & grout cleaning, hardwood sales and installation.
Our multi step carpet cleaning process includes pre-vacuuming, pre-spotting, agitation to loosen soiling, and truck mounted steam extraction cleaning. If desired, we will move all reasonable basic items of furniture at no additional cost.
For rug cleaning, a full soap and water washing process is used. Your rug is groomed to remove loose soiling, then scrubbed with a specialized shampoo, fully rinsed, and hung to dry in a climate controlled drying room. We can also repair any worn or damaged areas.
If you're looking to have new carpet installed, visit our showroom and schedule a free estimate for carpet, rugs, and hardwood re-finishing.
History
Established in 1990
In the early 1970' s, Bill Ayoub began working for his fathers' carpet company in Rockville, Maryland. A fter 20 years of gaining experience in the business, he moved on to start his own company. In 1991, Bill Ayoub and his wife, Hala, started Ayoub N&H Carpet and Rugs.
Originally started as a carpet and rug cleaning company, Ayoub N&H has since expanded at their location in Kensington, MD to offer a wide range of flooring services, including; Carpet Cleaning & Repair, Rug Cleaning & Repair, Upholstery Cleaning, Carpet and Rug Sales, Hardwood Sales & Refinishing, and custom design carpet services. In 2003, their son Kristopher joined the family business, and more recently, their sons Andrew & Jamie joined the company. They continue to carry on the family tradition of quality service.
