Autoscandia

Elite '08

1

44

jess M.

Washington, DC

This shop took good care of my beloved old Saab.  

As the owner of a '94 Saab that has spend much of its time in the rusty land of NE and cities where drivers think the roads are actually giant bumper car arenas, I feel that my car needs a little TLC.  Even more so when it is randomly breaking down during rush hour on NY Ave and then starting up again without a hitch a few minutes later.  So I thought nothing of trekking out to VA from DC to a mechanic that billed itself as a Saab specialist with a Saab MASTER MECHANIC on hand.

These guys are great.  When they couldn't diagnose the problem the first time around after driving my car for a few days (they actually did, I took note of the odometer reading) they told me the truth and said that they didn't believe in guessing and replacing parts they may not need to be replaced.  

Within a week the problem got much worse and they took my car back in without an appointment.  Luckily they diagnosed the problem right away and my car has been performing perfectly since.  

While the shop is not on a bus line, they will drive you over to the closest bus stop.  The first time I needed a ride they drove my car to the bus stop, which gave me ample time to discuss the problem with the driver/mechanic.  This made a lot of sense to me.  BUT it takes a while to get from downtown DC to the shop - Metro to W Falls Church, then bus to Reston Town Center.  On the plus side, this allowed me to see the wide variety of strip malls in the area.  

They give first-time customers 20% off.  They give DC residents 10% off every time (except the first visit).  Check the website and sign up for the newsletter for coupons.  

Even without the discounts the shop is still cheaper than dealer's I've been to.  

To those of you wondering why it took so long to diagnose the problem it was a faulty meter that was only occasionally faulty.  It would be fine for weeks and then act up for an hour or a day and then be perfectly fine again.

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Elite '08

19

53

David W.

Reston, VA

A reliable location for auto repairs and Virginia state and emissions inspections. I have been here several times over the past year for both minor and major repairs. The mechanic goes out of his way to identify the strange noises you are complaining about and the prices are fair. I recently still had a problem after having an expensive
sensor replaced. They determined the new part was faulty and redid the repair quickly with no complaints or attempts to get more money. One great thing is that you can usually get your state inspections done without waiting in a long line.

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