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Automatic Garage Door
Categories: Home Services Contractors Home Services Building Supplies Contractors, Building Supplies [Edit]
2285 Revere Ave(between I-280 & Industrial St)
San Francisco, CA 94124
Serving San Francisco and surrounding area
Neighborhood: Bayview/Hunters Point
(415) 648-6413
- Hours:
Mon-Fri 8 am - 5 pm
- Accepts Credit Cards:
- Yes
44 reviews for Automatic Garage Door
44 reviews in English
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Review from Sharon B.
San Francisco, CA
12/7/2011
I called when my car was trapped in my garage. Mark came over to diagnose the problem and he figured it out pretty quickly. I had another company make the repair because Automatic couldn't do it til the next day. Even when Mark knew his company wasn't going to get the business of the repair he had a VERY positive attitude and refused a thank you tip. I would definitely use this company again for service or replacement of my garage door opener.
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Review from Steve C.
San Francisco, CA
11/15/2011
Had an issue with a brand new Chamberlain garage door opener that I had purchased and installed myself. After several rounds with Chamberlain's tech support, with them sending replacement components and installing them myself without fixing the issue, they offered to send out a technician from Automatic Garage Door. Got attitude from the technician almost from the get-go. Considered the issue an "insignificant" feature and didn't have any suggestions on fixing it. When he realized that this wasn't just a free estimate visit, that Chamberlain was paying for a service call, he became slightly more engaged. He replaced a part (making that the 3rd replacement), proclaimed the problem fixed, with the caveat that if it it didn't fix it, he had nothing further to offer.
Well, it ain't fixed, it's the same as it ever was.
Since the tech made it clear that he had nothing further to offer, I don't see any reason to follow up with them, now or for any future needs.
If you like your service tech's with attitude, call these guys. If not, try elsewhere. -
Review from Steve S.
San Francisco, CA
Updated - 7/26/2011 4 Check-ins Here
Q: What do you do when an original spring breaks and door refuses to open?
A: Call AGD, job done same day by an expert technician. I ended up replacing more than a few official parts that were sure to fail.
Getting an appointment is easy. Getting it done right is easy. I like easy and knowing that I'll be problem free.
Rock star service from start to finish!1 Previous Review: Show all »
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12/3/2010
I like this company very much for the following:
* Real business, with a real staff and location
* Had… Read more »
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Review from Dayma O.
Costa Mesa, CA
12/5/2011
Many thanks to the great owner and staff. We are now the proud owners of a beautiful new garage door and opener. The best customer service we have received in a very long time
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Review from Tanya N.
San Francisco, CA
7/14/2011
Not only does my 3/4 horsepower garage door opener make me feel like a princess, it was installed by Automatic Garage Door with the utmost professionalism. The opener has features I did not even know I wanted or needed but now that I have them, I can see why this company only installs the best.
I was 9 months pregnant when we moved into our new home (our first home purchase). Not only was money a concern but i was beyond stressed to get everything done before my baby came. I thought about using Home Depot to install a cheap door opener but decided to do the job right the first time and invest a little bit more money.
Boy, am I glad I did!
Mark (the owner) came out to install our door. He installed the door opener we needed and made recommendations for a new garage door (when we can afford to replace our 80 yr old one). He even help unload a truck of stuff from our move.
The office is super friendly and they do what they say they will do, when they say they will do it. A RARE thing in SF and in construction-home improvement!!! -
Review from George P.
San Francisco, CA
9/27/2011
Great professional service sch appointment the next day, came out found wire came loose on the opener, easy fix real happy I thought I needed a new garage door opener.
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Review from Ronald S.
San Francisco, CA
7/20/2011
Our painter showed us how the lower panels of our old wood garage door were rotting. Automatic Garage Door replaces panels and promptly came out for an estimate.
Owner Mark, who KNOWS the W. side of S.F., showed us how and why we needed a complete new door. He gave us all the options of keeping our original (15+ year-old) door-opening hardware; but for a most competitive price, he showed us we could have all new, ultra-quiet, state of the art hardware - with a battery backup to avoid stress of power outages we sometimes get around here -- and we accepted.
Install a few days later was fantastic. Six hours after the installer started, we had a super-clean garage and a super-quiet new unit functioning flawlessly.
One of the greatest aspects of this business is that it honors its words. There were no "gotchas", no "nickel-and-diming". Everything quoted was done: old-door disassembly and takeaway, new door paint priming, full testing and teaching us how to use the new system, instruction manual and warranty offered and full clean-up of the jobsite. So glad that yelpers guided us to this great business! -
Review from Dave M.
Portola Valley, CA
12/5/2010
I contacted Automatic garage door to replace a garage door of mine. The owner, Mark, showed up. He was very prompt and professional and all the work was outstanding. It was first class service all the way.
Thanks Automatic! -
Review from scuba r.
San Francisco, CA
5/24/2011
We contacted Mark at Automatic garage door after meeting him at a local Home-Show to replace our 1950s original garage door. Mark was quite familiar with our setup and described exactly how the installation would be. Installer arrived promptly and installation was smooth with no issues. Our installer has been with this company for over 8 years & knew his Stuff!
This company is first class service all the way. You pay a small premium for this type of service but well worth it.
Thanks Mark!
Rob S -
Review from Ju B.
San Francisco, CA
5/12/2011
I used Automatic Garage Door a couple of years ago. I had no idea a garage door needs maintenance -- no comments from the peanut gallery! ;-p They came out, fixed the problem, adjusted and oiled everything... I had no idea a garage door could be so quiet! And for a very reasonable price!
Today, I called them because I was sure someone had disconnected something when we were moving stuff around. Our remotes didn't work. Well, well, well: you know that little lock button? Short story even shorter, I called up Automatic Garage Door and they walked me through the steps to unlock it over the phone. Ahhh... the joys of modern living. Thanks, Automatic Garage Door folks! -
Review from Lucas M.
San Francisco, CA
10/22/2011
The tech from Automatic Garage door arrived on time - a really good thing because the garage door in need of repair was in a rental house I own, and the place was vacant at the time. The tech, Martin, is a very cool dude. I watched him work, asked stupid questions, etc., and learned quite a lot during the process. Not that I'd ever try a repair myself. Martin re-attached a broken cable and then gave the aging door a tune up and a clean bill of health all for an exceptionally reasonable price. Very professional firm. Called, left msg with a receptionist, my call was returned later that day and appointment made for the next since it was not an emergency. The reviews here helped steer me toward AMG - esp after other highly rated companies failed to return my calls, etc.
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Review from Now V.
Oakland, CA
9/23/2006
Fantastic work!!! Marc came out and gave me the estimate. He was thorough, professional and FAIR. I was pleased with his estimate so, I engaged his services.
Martine actually installed the door. He was wonderful. It was a job that took most of the day. Yet, no complaints. Martine did his work to perfection. He said he'd be done by 3 P.M. and lo and behold, he *was*
The door is beautiful, works perfectly and adds beauty and value to the house. These guys are great! The office lady is great too and very efficient. I was pressed for time and she took care of the paper work expeditiously. Kudos to Marc and Company! -
Review from Aquableu C.
San Francisco, CA
11/19/2008
Called to have service for a broken spring. They quoted $485 saying both springs would need to be fixed. Called around to price...
American Garage Door wanted $350
Garage Master quoted $295 for the same service and springs!
http://www.garagemaste.../
I called Auto Garage Door back to say, hey, can't you be competitive?
The clerk said, "others are coming down in price but we are not."
I say good luck to them charging almost double in these crappy economic times...
UPDATE APRIL 2009: A representative wrote to say he was sorry for that exchange and that they are prices more competitively now! -
Review from lavone t.
San Francisco, CA
9/22/2011
I am single woman. I am terrified when I have to call any repairman.The young man who came to fix my garage door was on time, polite,quick and very reasonable.
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Review from Andrew S.
San Francisco, CA
2/2/2011
Couldn't have had a better experience. We have two garages under bedrooms that had minimal clearances. Mark figured out how to modify the rails and provide sound dampening to make it all work. I gave the go-ahead by phone and they were installed the next day. Very professional installation, good workmanship and a quality product. I do a lot of remodeling work and this is one of the best experiences I've had.
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Review from nathan m.
San Francisco, CA
10/19/2009
I bought my house back in '03, it was your standard small SF house, under 1000 sq ft with 2 pull open garage doors that were water logged and near impossible to open so a body could squeeze in, let alone my car.
I took those off and replace it was a CL manual 4 panel roll up. It was very cheap but the spring hadn't much torque left so it was hard to open, and you could only open from the inside, etc.
So I started looking a couple weeks ago to replace it with a nice new door, home depot and lowes were around 800-1000 for a STANDARD single car garage door. Well, nothing in SF is standard. So I scrapped that, then I found 3 companies and called to get their feedback, namely, can you do it and for how much? Well, Automatic Garage Door came in the highest, so I asked why?
They explained very honestly what I was getting: a CUSTOM door (not 8'x7', rather 8'x6'6") so I needed a specially sized door, plus moldings, as well as many other things that I had overlooked, like infra red sensors -so if the door is closing, it stops if my kids foot or bike gets in the way, a mail slot with a mail bag, a glazed window, vents at the bottom so the door is legal in SF, rubber seal at the bottom, a very quite motor, 2 remotes, a keypad, & a central system.
When I asked the others about their low prices, and my CUSTOM door, the price kept going up as I asked about the things that Automatic Garage Door had put into the estimate (they were going to leave these features out!!), to the point that it was a couple hundred dollars less than their offer. Well, that helped me make my mind up on WHO was my 1st choice. Well, I am happy to say that I made a good choice! Mark sent out his best man, Manolo, who did an outstanding job! He didn't stand around wasting time, he worked very efficiently and provided quality work! I'm very pleased with the final outcome, the door works beautifully, very quiet, and can be accessed from inside and outside via remote, keypad or central system.
Thanks especially to Manolo and to the whole team at Automatic Garage Door,
-Nathan (a happy customer) -
Review from Roger R.
5/5/2011
Business must be good because this outfit has not followed up with me to discuss the new garage door I'd like to buy and have installed. I've called and sent emails, but they just seem to busy to talk to me.
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Review from John R.
San Francisco, CA
6/9/2009
(20090624: A service person came by today, on time. He installed the larger top panel and improved the seal to the floor. I'm quite impressed with the length these folks went to get this done right.)
(20090623: They are supposed to come out tomorrow with a larger top panel.)
I'm hoping these guys come through and I can raise my review. But the communication hasn't been very good following the installation of a door that appears to be too small.
I thought that this would be a quality installation (they charge a bit more than most), but I've been disappointed. The door is too short and narrow. It doesn't quite cover the opening. I've had to use duct tape to keep people from seeing inside. Also, the promised taper of the bottom was not done. I believe this was skipped due to the door being too short
If you believe their advertising in the Diamond Certified Directory and the Good Service Guide, these are good people. I'm hoping that they're just so busy because business is good that they forget to call. -
Review from Christian M.
San Francisco, CA
8/17/2006
Pro.
A little expensive but worth it. Trustworthy and honest. Be sure to ask for Mark the Owner. -
Review from simon l.
San Francisco, CA
7/29/2010 1 Check-in Here
Nice and helpful. They didn't know about how people were breaking onto garages with a clothes hangers. I went in bought a replacement garage remote. I will be going back to buy the keypad. quick in and out transaction..
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Review from John M.
San Francisco, CA
Updated - 3/9/2011
The owner and staff are great. We had a problem with the door several months after installation; they took care of it quickly and in a very thorough and professional manner. At the end there was a miscommunication and our HOA president was frustrated and angry, but Mark was professional regardless, and resolved the problem. I wholeheartedly recommend these people. It's one thing to praise a company when everything goes without a hitch; these folks deserve five stars even when there's a problem.
1 Previous Review: Show all »
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6/15/2010
We had our garage door replaced recently by Automatic Garage Door. Mark, the owner, as well as his… Read more »
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Review from michael p.
San Francisco, CA
7/30/2008
I used these guys many years ago and they were quirky but cheap and excellent - they have a new owner and have moved location. The old owner would repair things - NOT THESE GUYS - they want to replace things.
They were nice and responsive, so they got an extra star on my rating even though I dont like their kind of tactics. When the guy arrived, he immediately told me that I had an old unit and that "nobody" could fix it. He then quickly told me everything that was wrong with that type of unit and offered to write me a quote for a new unit. He wrote the quote and then moved into sales mode. The price was almost $700 + tax!
I called another of the top rated companies on here - the guy came right away, got a couple of parts, fixed my old unit, tightened up everything. total cost was under $140!!! Beware of this company unless you like to replace perfectly adequate equipment. -
Review from Mariangela S.
San Francisco, CA
11/15/2005
Did a great job installing a new motor and all mechanisms, including a sensor for our garage door! Professional, they don't oversell, and had been recommended by my neighbors who had a great experience.
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Review from James T.
San Francisco, CA
6/1/2009
I am a General Contractor and I use Automatic Garage Door . They are always on time and do a good clean job . Mark always returns my calls . I recommend them and have always gotten good feedback from my clients who have used them .
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Review from Jessica L.
San Francisco, CA
11/13/2007
You know you're in trouble when you know your garage door repairman by first name and have his cell phone number. We've used Automatic Garage Door for years. Someone drove through our door and we had to have the whole thing replaced. They did a great job. They're always friendly. Never make you feel stupid. Can't recommend them enough.
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Review from Wayne S.
San Francisco, CA
10/13/2008
My garage door freaked. It broke a spring, ripped open the metal track for the roller wheels and 4 wheels came out of the track. This left the door hanging by 2 wheels!
When you have a 22 foot, 4 inch steel door hanging by its toenails over your GS400, your blood pressure will go up.
Of course this type of challenge always happens at the most convenient time. NOT! It was the night before we were flying out of SFO for a week.
I called Mark at Automatic Garage Door and left a message.
The door was fixed with 4 new springs and new tracks (with a brace at the junction of straight and curved that had been neglected by original installers -another story). Then they balanced the door with tender loving care.
All this and neither of our cars were even scratched!
Will I use these guys again?
Are you kidding me right now?
I will NEVER use anyone else!
Geez, I wish Mark did roofs, solar panels, furnaces, water heaters and other stuff too, but I will settle for garage doors par excellence. -
Review from Wen C.
San Francisco, CA
7/3/2010
We haven't hired this company before, but here is a quick FYI: They seem to have good rating/review at BBB:
http://www.bbb.org/gre...
Hope this helps! -
Review from s l.
San Francisco, CA
3/31/2011
Excellent service, and owner/staff were great! Mark was consistently clear, and answered every question to my satisfaction. They did an excellent job installing our new garage door. We were very satisfied, and highly recommend this company to anyone!
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Review from Anna Z.
Menlo Park, CA
11/18/2010
When my dad wanted to replace his 50+ year old garage door, we called Automatic Garage Door mostly because it's in the neighborhood. Mark did a wonderful job explaining the options for a new door to my dad and my dad felt very comfortable with his choice in a new door. Mark's office team did a nice job keeping us informed on the doors delivery date. The installation went off without a hitch - the installer hooked up the door to the existing door opener and made the necessary adjustments to that opener so that it works well with the new door.
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Review from Cynthia P.
San Francisco, CA
5/13/2009
Mark, the owner, came to do the estimate, on time. The quote was good, and complete. Jodan arrived on time a week later to do the installation, which went perfectly. He swept up the garage after he was done, and came back to explain to me how to program the unit. Mark also helped me get my car out of the garage with the broken door, so it was easier to get to work. None of the other companies offered any advise like that. P.S. Mark likes dogs!
Cynthia -
Review from J M.
Palm Springs, CA
9/23/2009
There's nothing more frustrating when the things you use on a daily basis decide to quit working: The coffee maker, washer/dryer, plumbing...get the picture?
This morning the garage door decided to quit working and inside were 5 cars with no way out. I called Mark at Automatic Garage Door in San Francisco and he had someone out in a little more than an hour to repair and service the door. Mark even stopped by to check on the repairs himself and install a few pieces that were missing.
The door works better than ever! It was quiet to begin with and now it's even MORE quiet. Mark also have me some simple directions to keep it running smoothly for a long time to come.
Hats off to the Mark and his crew at Automatic Garage Door in San Francisco! Excellent Work! -
Review from mendy m.
San Francisco, CA
1/13/2011
I am beyond pleased with this company. Mark came out more than once to help me figure out what I needed. He was always on time and professional. Yesterday his crew put the door in. They were fabulous, did it in a timely manner and cleaned up after themselves. I can't say enough positive things about them!
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Review from Rosa S.
San Francisco, CA
11/30/2010
A few months ago, I had a new garage door installed by Automatic Garage Door Compnay. Not long after the installation, one of the glass panels developed what appeared to be a structural crack. I called Mark and he quickly and gracioulsy replaced it for me at no charge. From the start, Mark and his company were professional, courteous, prompt and informative. I would not hesitate to use their services again and highly recommend them. Thank you, Mark!!!
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Review from Luree M.
San Francisco, CA
11/17/2010
Mark, the owner of Automatic Garage Door, was a miracle worker. So helpful, patient, and sensitive to dealing with opposing views by the co-owners of our building. In the end, we had the company install a metal paneled garage door rather than our previously preferred wood door -- and it was the best decision we could have ever made. Everyone is satisfied, we saved money, and the work was accomplished in amazingly short time. Thank you to Mark and the technicians that did the actual installation!
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Review from june j.
San Francisco, CA
11/10/2010
I loved working with this company. I recently replaced year old doors in my arts and crafts home in the Inner Sunset. The old doors were beautiful but totally impractical and falling apart. Automatic Garage Door installed an overhead carriage door that looked very much like my old doors - except they worked. It was a tricky installation because they had to angle the track to make it work. They were prompt, less expensive than the quote I got from another overhead door company in my neighborhood, friendly and did a beautiful job. Call them if you need a new garage door.
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Review from Chet R.
San Francisco, CA
11/10/2010
Mark, the owner of Automatic Garage Door, delevered a great product, on time and at the agreed price. what turned out to be a non problem was reported to him. He came out promply and resolved the non problem( a recent paint job on the overhead door cause a cracking sound).They deserve a great rating!
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Review from Nelson M.
San Francisco, CA
9/22/2008
They did a great job fixing a broken torsion spring. Came within a few hours of my calling, right on time, got the job done quickly and carefully.
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Review from Franklin W.
San Francisco, CA
8/17/2010
Highly recommend Automatic Garage Door Corp in San Francisco. All dealings with the owner, Mark, and his employees was very professional, friendly and thorough. Lead installer, Manolo, was outstanding. We could not be happier with the door and installation.
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Review from lisa g.
Burlingame, CA
9/25/2008
Wonderful job throughout! The quality of the craftsmanship of the doors is evident in just looking at them, and the professional was the job was completed gave us assurance that it was money well spent to replace our garage doors.
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Review from Ai M.
San Francisco, CA
2/27/2007
Great service and prompt. Would definitely use them again in the future.
