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Austin Eye
Categories: Health and Medical Optometrists Health and Medical Doctors Ophthalmologists Health and Medical Laser Eye Surgery/Lasik Optometrists, Ophthalmologists, Laser Eye Surgery/Lasik
11901 Jollyville RdAustin, TX 78759
(512) 250-2020
Announcement
Please welcome our new ophthalmologists!
John Branch, MD and John Odette, MD. Same day appointments available! New patients welcome!
- Hours:
Mon, Wed-Fri 8 am - 5 pm
Tue 8:30 am - 5 pm
- By Appointment Only:
- Yes
12 reviews for Austin Eye
12 reviews in English
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Review from Kurt B.
Georgetown, TX
10/13/2011
I'm 52. I sought a consultation with Dr. John Odette for a bad cataract in my left eye and an incipient one in my right. After the consult, I decided to have monofocal replacement lenses implanted in both eyes. First surgery (the really bad, left eye) was completed yesterday . . . Holy smoke! It's not exactly night and day; more like HD TV in my surgically repaired eye and just regular old cable in my right. I've now scheduled the surgery for my right eye, and I'm jazzed about seeing like, well, if not an 18-year-old, then at least like a 30-year-old! If you're debating having a cataract procedure done, don't debate. Go to Austin Eye and see Dr. Odette.
The office staff is friendly, clear, well-informed, excellently trained, confidence-inspiring, and very proactively communicative. I cannot say enough about the positive experience I've had with the professionals at Austin Eye. I'd give them 10 stars on this 5-star rating if I could. -
Review from Cory K.
San Francisco, CA
2/6/2012
I visited Mitchel Wong of Austin Eye for a free consultation for Lasik. He and one of his technicians performed a number of tests on me, and then determined that I was a candidate. I was then passed back to the front desk to make an appointment. I never had an opportunity to discuss the procedure with the doctor, to learn what to expect of the outcome, or even what specific procedure they were planning to perform.
The following week I scheduled my Lasik procedure with Dr. Stephen Dell. -
Review from CentralTexas A.
Austin, TX
1/18/2012
Hi my previous visit leads me to believe this eye clinic is very payment and profit sensitive. This conclusion is confirmed by few friends who lives in the Austin area. I took my son to have an special eye exam. The doctor could not complete the job due to an simple equipment was not available. We did not have insurance at the time of the visit. When we checked out, we had to pay full payment, without any discount as a cash customer. We were told by the lady: "we charge everybody same price regardless you have insurance or not." At least I can say they do not feel cash customer can save them time and cash flow. They probably want to maximize the profit regardless.
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Review from Heidi A.
Austin, TX
12/1/2011 4 Check-ins Here
I recently moved to the area and based on the reviews I read I was convinced this was the place for my needs. The staff is very friendly and considerate. They introduce themselves in a friendly and welcoming manner. I was seen by Dr. Odette and he was great for addressing and answering my concerns in detail. He is professional, personable and a great conversationalist.
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Review from Rick C.
Austin, TX
6/29/2011
I first met Doctor Shannon Wong in 1997. He preformed LASIK on both eyes and I was instantly able to see perfectly without my glasses.
Fast forward 14 years. I am now 44. I returned to Austin Eye because I was having trouble reading due to the onset of presbyopia and was tired of wearing glasses to read or not having them when I needed them.
I am happy to say that I am posting this without the use of glasses. Dr. Wong and Austin Eye have me seeing and reading again. I can use my cellphone without looking like an old man and even read the menu in my favorite dimly lit restaurant without the use of a candle and reading glasses.
This is one of the best run medical offices I have ever experienced. I am always surprised by how fast I am brought back and how soon Dr Wong is there to see me. It seems as though I am never waiting. Even the day of my procedure I was done and on my way just 40 minutes after arriving.
Doctor Wong has always taken the time to answer every question I've asked (I ask a lot) and in a manner I can understand, often using pictures :) to describe what is going on.
We are very lucky to have Austin Eye and Doctor Wong in Austin. I wouldn't let my family or friends go anywhere else.
Rick Culleton
Discount Electronics -
Review from marc s.
9/7/2010 ROTD 7/28/2011
I've been going to Shannon Wong for over 5 years. He's extremely good. I have a couple of eye conditions that he monitors that have a variety of treatment options. He's very up front about what the risks and costs are. He's consoled me to hold off on a specific procedure that might help my vision until he's sure it will help. He's extremely competent, explains everything very thoroughly and treats you like you're an intelligent participant in your own eye care. Additionally, he's just a nice guy.
His nursing staff is also very competent and friendly. For example, during my last visit, I get "catgirl". She's a riot and of course, my favorite. During the pre-exam eye chart reading she's giving my a raft of shit about anything and everything. Typical. I get to one of the lines in the chart that starts:
B
I
me: wow that's blurry
catgirl: just read what you think it is
me: ok
T
C
H
That scores me a quick kick in the leg and a snarky comment about me wearing a pink striped shirt. I tell her I'm telling Dr. Wong and I'm going to get her fired. Catgirl smirks.
On my way out, she says something about not talking to guys with pink shirts, I say "like I'd talk to you anyways" and she gives me a high 5. I'm sure she's really standard nice to the other patients and will treat you all really well.
I highly recommend Dr. Shannon Wong. -
Review from Steve B.
Austin, TX
Updated - 5/22/2010 8 Check-ins Here
I've been going here annually (or more) since my first visit back in 2007, and had occasion to get an exam again recently in order to make sure my new "sunglasses with readers built-in" had the right prescription. Boy am I glad I went in.
As part of the routine examination, Dr. Shannon Wong checked my intra-ocular pressure (IOP) which can be a warning sign of glaucoma if elevated. Mine is. He reviewed my historical records and a really cool optic nerve fiber thickness laser scan thing they had done three years ago, compared it to one done this week in the office (takes about 30 seconds and prints out a chart that looks like weather radar during a thunderstorm). The comparison showed that I have lost some nerve fiber and that clinically I have glaucoma, albeit very minor and diagnosed very early.
Scary stuff, since glaucoma has no symptoms until it causes permanent sight loss. Nerve fiber loss is permanent; lose too many fibers and your vision becomes tunneled, and eventually goes to black. Fortunately the body has lots of extra nerve fibers in the optic nerve, and I have not lost too many yet.
Dr. Wong calmly explained the issue, namely that the "drain" inside my eye was "clogged" so that the fluid that ordinarily flows in and out cannot flow out, raising my IOP. I need to "open the drain," something I can do with daily eye drops, or a simple laser procedure with a long name, (Selective Laser Trabeculoplasty see http://www.glaucoma.or... ), that kind of unclogs the drain with an space age multi-frequency roto-rooter ray.
With animated video of the anatomy of the eye, detailed explanation of the laser scans and a through explanation of the eye drop therapy and the potential laser drain cleaning procedure, Dr. Wong once again provided me with all the information I could possibly have asked for, and a sense of security that my eyes were in good hands.
When I asked for a call back with a question about a medication I use that might aggravate the IOP, I was told to email the doctor, who got back to me in less than 8 hours with a thorough response.
Professional treatment, state of the art facilities, thorough exams, compassionate consultation and explanation of treatment alternatives and detailed followup--no wonder this practice is expanding and has added another doctor and more treatment and exam rooms. I'm still sold.Listed in: Special Specialty Stores
1 Previous Review: Show all »
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6/5/2007
After Googling "arm extensions" with no luck, and moving books and magazines across the room to read… Read more »
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Review from Debbie R.
Austin, TX
5/1/2008 ROTD 10/15/2008
I don't tend to splurge much, except maybe for sushi and...well, sushi. But sometimes you have to loosen the ol' money belt and make a big purchase. I did so almost two years ago to get Lasik at the Austin Eye Clinic, and it was well worth the fairly hefty price.
I'm so glad I had my Lasik. No, "glad" isn't strong enough. I'm delighted. It has definitely improved the quality of my life, and how often can you say that about a purchase? Sushi has never done anything for me (stupid selfish sushi). Now I can fall asleep on the couch watching another rerun of "Scrubs" without having to pry my contacts off my eyeballs when I awake. I can easily crash at a friend's house when we stay up too late chatting and drinking wine and she's way the hell up on Parmer. I don't have to wear glasses during cedar season when my eyes are too irritated for contacts. And I can see.
Dr. Shannon Wong was great. He clearly knows his stuff, and he's pleasant yet efficient. And adorably, you get a Polaroid photo of you with Dr. Wong taken immediately post-surgery. Too cute. Best of all, Dr. Wong signs it for you like he's a rock star. And you know what--he IS a rock star in my book. I kept my photo on the fridge for months.
Check out the Austin Eye Clinic Web site. It gives a very thorough explanation of what Lasik is--technically, I had IntraLasik--and the pricing is right there. It's very useful information if you're considering Lasik. Or just make an appointment for a consultation with Dr. Wong and let him explain it. Then you can get your own autograph 'cause I'm not sharing. -
Review from Wes O.
5/3/2010
Dr. Mitchell Wong is a phenomenal opthamologist. I can honestly say he's got my contact lens prescription down, which is difficult accounting for being nearsighted with an astigmatism and wearing gas permeable contact lenses.
It's his office staff and his billing practices that make for a 2 star rating. Even with insurance, his staff finds ways to charge you for extra services that aren't disclosed -- such as a separate contact lens fitting fee (even when not changing my prescription or lenses).
The office staff is mercenary. It's all about shaking you down for extra cash. I've had less pressure at Jiffy Lube.... -
Review from Amy C.
Austin, TX
Updated - 12/28/2009
Just had my follow-up exam today. I'm healing up well, and now have 20/20 in one eye (l) and 20/25 in the other (r). Still a little bit of haloing, but it's getting better...
Everything was pretty much on-time today, and Dr. Wong took a reasonable amount of time with me to do my exam and answer my questions (just like he did before), so I am going to bump the whole thing up to five stars.1 Previous Review: Show all »
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12/13/2009
I had a Custom IntraLASIK procedure performed by Dr. Shannon Wong on 12/3. So far, so good! About 22… Read more »
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Review from Jodi C.
Austin, TX
5/25/2007
I was bound and determined to get Lasik Surgery. Did some research and found clinic to be highly recommended.
I went in for the free consultation/seminar. Decided that I wanted to take the next step and schedule an exam. The son, Shannon Wong, was wonderful. The testing is very thorough. Actually found out I'm not a candidate for the in and out procedure. Mine would be more involved...longer recovery time. I really felt they were looking out for my best interest.
I opted not to undergo the procedure at this time, but when I do....it will be with this clinic.
Highly recommended. -
Review from Lanth Y.
Austin, TX
7/27/2010
I had an inflammation of the sclera and was referred to Dr Branch by my PCP. Dr Branch spent a good 20mins examining my eyes, and prescribed some drops. The problem was minor, but I was impressed by his being so thorough. A specialist spending 20mins for an exam today is rather rare; they deserve the five stars.
