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Austech Leak Detection & Pool Repairs
Category: Home Services Pool Cleaners Pool Cleaners
2800 Waymaker WaySte 27
Austin, TX 78746
(512) 904-0118
About This Business:
Leak Detection for commercial and residential swimming pools and homes. Also a plaster contractor and pool renovation specialist. We Guarantee all of… read more »
5 reviews for Austech Leak Detection & Pool Repairs
5 reviews in English
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Review from Katie T.
Austin, TX
10/24/2011
I have a very old (1972) pool on the eastside, which is notorious for it's shifting clay soil. Needless-to-say, I've had tons of problems through the years and have worked with many different pool repair companies. That is, until I discovered Austech. They are HANDS DOWN, the best in town. They recommended a new technology to re-surface my pool (Aquafin) which literally shifts and expands as the cracks do. Not only has it worked great for the past 3 years, but my pool looks beautiful. Plaster would have just cracked again. (They also did a stellar job sealing all of the cracks prior to installing the aquafin coating.)
Darren, Ray, Celia, and their employees could not be nicer nor better informed. They've come out multiple times on their own dime to check on things when I've had other problems unrelated to their repairs. Recently, I had to replace the old cleaning line and Ray gave me several options to improve my system at no extra cost while they were at it. I am currently watching one of their employees cleaning all of the leaves from the bottom of the pool as he waits for the water to get low enough to finish the repair. (NOT part of his job description!) These guys don't ever sit around idle.
Once, I had a malfunction which was due to a part failure (not their fault), and they promptly came out and re-did the entire (labor intensive and expensive) job for free- no questions/ no hassle. They stand by their workmanship and their guarantees. And they stand by their word, which is unfortunately not all that common in pool repair companies. They have also pioneered some state-of-the-art technologies in leak detection and reparation.
Despite the excellent caliber of their work and materials, their prices are very competitive. The re-surfacing cost me about $3000 less than I was quoted by two other companies to re-plaster, and had a longer guarantee (5 years!)
I can't say enough good things about these guys! -
Review from Alf F.
Austin, TX
5/3/2012
They came out and detected a leak in one of the returns, when we had a pool repair company come out and dig it up, it was a dry hole ! They did not come out and re - test !
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Review from Lanth Y.
Austin, TX
7/27/2011
The company is is good in identifying the leaks using hydrophones. I am not persuaded they provide the best fix for the customer.
So if you have a leak in your pool I recommend hiring him to detect it, but may not agree with their proposed solution.
Specifically, they found a leak at our inground where the bottom drain joins with the gunite. They proposed closing he main drain and installing an alternate drain close to the water level, which involved digging, cutting the pool desk, patching etc... I asked if they can patch the leak at the bottom and their response was "we don't do patch work". It turns out closing the main drain was unnecessary, as the pipe leading to the main drain was intact, and ultimately they did ended up patching around the main drain, and installing an alternate drain, which was unnecessary. Besides the cost associated with this operation, closing of the main drain resulted in the pool being more prone to getting cloudy.
In hindsight it was an obvious error on my part on allowing them to close the main drain. There is a reason pools are built with bottom drains: to help remove particles which tend to segregate near the bottom of the pool.
Bottom line: I would recommend hiring them to find a leak, but have reservations regarding their solutions. -
Review from Ryan W.
Austin, TX
8/21/2010
super nice guys and some of the best customer service I've received in Austin. Just nice to actually get quality work from pleasant people for a reasonable price.
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Review from Mark R.
Austin, TX
6/21/2011
You won't find more friendly or prompt service anywhere in Austin for a service company. That is a fact. When you call Austech, you are getting THE expert. I mean, Darren is an inventor and seller of leak detection equipment and he teaches people how to properly detect leaks. So you get excellent personable service with an expert. I'm in the midst of my second detection and repair cycle right now. (different crack than the first time). The office staff, Celia, is so friendly and always answers the phone.
