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Atomic Wings
Rating Details »
- Nearest Transit:
-
116th St (B, C)
116th St (2, 3)
- Attire:
- Casual
- Accepts Credit Cards:
- Yes
- Price Range:
-
$$
- Good for Groups:
- Yes
- Good for Kids:
- Yes
- Takes Reservations:
- No
- Delivery:
- Yes
- Take-out:
- Yes
- Waiter Service:
- Yes
- Wheelchair Accessible:
- Yes
- Outdoor Seating:
- No
- Good for:
- Lunch, Late Night
- Alcohol:
- Beer & Wine Only
11 reviews for Atomic Wings
Good wings...but customer service could use a little improvement. First the wings...I tried the BBQ and the Jerk BBQ. I would give the edge to the BBQ...very good flavor and just the right amount of meat on the bones.
It's feels very much like a chain...there's no soul in those wings...but it's all good.
As for the customer servce, I called and asked if they delivered to my area and the woman said no...when I got there I found out I lived in the delivery area. Also, they lost my order...so when I got there my order wasn't done. The manager apologized, but it was pretty matter of fact...could have offered me a free dessert or drink. Lastly, I just watched the energy while I was in there...since my order wasn't done. I witnessed the manager taking orders w/ a hint of attitude and the staff was generally confused...hopefully, it's just because the place is new.
All in all...I would definitely go back...I have low standards for customer serivce in NYC...but good food I appreciate and this was definitely some good eatin'. Forgot to mention, the fries were ON POINT...I generally don't like waffle fries, but these were pretty good...probably not worth $5...but good.
Wonderful food and exceptional service!!!
I have to get my fix at least one a week.
Simply Wonderful!
CHECK YOUR ORDER TO MAKE SURE IT IS COMPLETE!!!
Their wings are acceptable. Nothing great, nothing terrible. Their service is garbage. Completely garbage. I live 6 blocks away, so I call in an order, get my shoes on and walk down the street. Usually, even during dead times I still have to wait 10-15 minutes before it's ready.
Then, the last two times I've picked up from there, they screwed up an order and refused to rectify it. First time, they forgot to sauce an order of wings and left them plain. They refused to bring us more sauce when their delivery guy went out again.
Most recently, they left out half my order of wings, which I noticed when I got home. Again, I called and the woman said "we don't have no delivery person now." I told them I'd be doing a Credit Card charge back. She seemed fine with it.
It's a shame that the other wing place near here closed (for similar service related problems). Atomic's staff just dont seem to give a crap.
Terrible experience and the wings are disgusting and overpriced!
It takes a long time to get your food. The only thing that gets me through the wait is knowing that I will soon be eating really tasty wings and delicious waffle fries. I don't know how great of a football place this will be. There aren't enough TVs. It may work out if you get the perfect spot especially with the BYOB. Order in advance and come in and pick it up.
So I have probably used Yelp for 3 years and I am thankful for all the yelpers that helped me get fat over the years. So what has compelled me to finally post something on here, well, tonight I ordered some wings from Atomic Wings UWS. Two hours later I am still sitting here without my food. I have called this place three times and they keep telling me its coming. What the heck, are they plucking the chicken?
Based on the other reviews I thought at most I would have to wait an hour, but this is borderline ridiculous. I am on the phone with them again as we speak, and now they are telling me 5 more minutes. For anyone from Atomic Wings reading this review, you guys need to get your act together. Two hours when there is not a Jets/Giants Superbowl game is just terrible customer service.
I've given this place several chances... mostly because I live around the corner.... but this place is NOT worth it.
Overpriced, crappy service (the 4 out of 6 times I ordered delivery, it has taken over 1 hour for some simple stuff, as well as the 2 out of 6 times I've actually eaten in the place, it took almost 30 minutes for the food to come out... again, a simple plate of buffalo wings). The service there doesn't even apologize and make it seem like they are doing you a favor by bringing out the food to begin with.
Otherwise, it's a great airy space with windows overlooking FDB/8th Ave. and nice to just sit down and have a diet coke at.... and thats only because you can get a diet coke within seconds.
The management here seriously needs to take a closer look at this place.
ive eaten from the midtown location and it wasnt impressive enough for me to eat there again or for me to try their new harlem site. the previous yelper was right in tht the chicken littles are strange and nasty.
when i saw they'd opened up a spot around my way in harlem i didnt go in. something weird about it. harlem is used to familiarity and there's nothing familiar feeling about atomic wings.
maybe if im bored enough i'll try the soup one day.
as blinding as the lights are i never see anybody in there so i guess im not the only one who feels this way.
Nice spot, good atmostphere, family place , Great for weekend afternoon
Food: The wings were very good, they have two categories of wings, "sane" and "insane". Within these two categories, there are subcategories with increasing degrees of heat. I only experienced the insane category and had the abusive and nuclear options. There is one hotter option, which I did not try, but both abusive and nuclear were very good. They were spicy but not painfully so, although I think I have a fairly high threshold for heat. Their boneless wings, named "chicken littles" were disgusting, they were lightly breaded, which although healthier made them disturbingly chewy. They also were visually awful.
Service: The service here is not the greatest. There is a counter to order food, but if you want to eat in, they apparently have a waiter. There is no need for the waiter system. You essentially tip for someone bringing you your wings at your table.
Decor: Its a wings place so not much is expected. It is very clean, but also incredibly sterile. I don't want wi-fi computers in a place that I am eating. Also, there is no wood in the place, everything is white and black. Maybe it comes off better at night, but I felt that I was eating in a hospital cafeteria.
Loooovvvveee the set up of the restaurant. Large with lots of seating and even a little separate seating area for waiting. Three flat screen TVs, Paid internet access...wifi (coming) and a great menu of wings, soup, salad and more. I tried the Jerk Wings which were spicy with a sweetness to it. Wings were a good size. Not too small and not too big. Best wing place in Harlem.
