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Aspect Beauty
Category: Beauty and Spas [Edit]
Neighborhood: Sherman Oaks14006 Riverside Drive # 273
Sherman Oaks, CA 91423
(818) 728-0546
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Wheelchair Accessible:
- Yes
2 reviews for Aspect Beauty
I came here because I had some sort of discount to get a facial here. I wouldn't say it wasn't worth it, but I certainly got what I paid for here. I might come again if I had a gift certificate or something, but I wouldn't spend good money here again.
Granted, all I got while I was here was a facial (I can't speak to their MedSpa, Salon or other services), but when I arrived (10 minutes early), no one was at the front desk. I waited patiently in their lobby for another 5 minutes before anyone showed up to greet me. When I told them I had an appointment, they looked in the computer and went "oh, ok, are you in a rush? Can you wait for a little bit?" Luckily, I wasn't in a rush, but then they CALLED THE FACIALIST AT HOME AND ASKED HER TO COME IN FOR MY APPOINTMENT.
Basically, they did not have a person on staff to handle an appointment that had been in the books for over 2 weeks. Idiots! So by the time the facialist arrived, I had already waited over 30 minutes. Although they assured me I would get my full session, the facialist seemed rushed. Also annoying was the fact that the facialist didn't spend any time looking at my skin or asking what I wanted out of the facial and pushed all kinds of product on me. (No, I do not want $300 eye serum! No, I do not want an additional pumpkin scrub for an extra $35 dollars! Just give me a damn facial!) As far as the facial I got? Eh. Not bad, not great.
The facilities are nice and by the time I left, there were a lot more people (staff) on site, but I was so turned off by the service I had received, I just wanted to leave.
Also a big turnoff, they tried to pressure me into booking another appointment with them before I left. I know for someone who likes this place it might not be construed as pressure, but they didn't even ask me how I enjoyed my service and kept saying "if you book your appointment today, you get 20% (or something) off your next service."
Granted, when I went there, this spa had just opened a few weeks prior, but if I need a facial again, I won't want to get it at the mall.
I got a great deal from a website for a 60 min. massage with a hot stone treatment. It was great experience. My masseuse was really good. I don't usually have male masseuses but I did the appointment last minute. He was able to loosen up my knots in my back and gave me helpful tips on how to lessen tension in my back from returning. The only downside is that the spa does not have a sauna, showers or steam room and it is located in a mall which when it is busy is hard to find parking. Other than that, it was a wonderful relaxing experience I have had compared to the other high cost massage and spa places in LA.
