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Ashton Auto Service
Categories: Automotive Auto Repair Automotive Smog Check Stations Automotive Towing Auto Repair, Smog Check Stations, Towing [Edit]
6743 Dublin BlvdSte 8
(between Sierra Ct & Civic Plz)
Dublin, CA 94568
(925) 828-6635
- Hours:
Mon-Fri 7:30 am - 5:30 pm
Sat 8 am - 4 pm
Anvesha D. said: "Needed to get new brakes on my 2006 325 BMW, and didn't know why my car wasn't driving smoothly someone told me I needed new tires. had shopped around a bit and then found these guys. Being a girl and getting services done on your car…" read more »
26 reviews for Ashton Auto Service
26 reviews in English
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Review from andrew m.
Pleasanton, CA
Great experience! I have my go to mechanic back home but just moved to Pleasanton. My car broke down and I needed to walk rest of way to work. They towed it, gave me estimate, fixed it, and picked me up from work. I got home only 30 min later than usual. Steve and his guys were very professional and I recommend them to anyone.
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Review from Robin H.
San Francisco, CA
The SCOOP: Dropped in for an oil change and I brought my own motor oil and filter. Knowing that it'd be a quick job, they put my car on a lift and started right away. The whole process took 30 min. In the mean time I walked over to Sahara Market next door for a quick bite. When the car was ready, they charged me $20 for labor and topped off my fluids. I'm glad the staff at Ashton's are flexible and quick, which is more than what I can say about a dealership.
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Review from Stefanie S.
San Ramon, CA
Great place! They really know how to take care of their customers! Gave me a discount for being a new customer.
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Review from Matt S.
Pleasanton, CA
Good service for my oil change. They even had my favorite oil. Mobile 1 full synthetic!
I would recommend this place to a friend.
*Edit: I have had them do some more work on my car and they have been up front and helpful in figuring everything out. -
Review from sam y.
Hanover, MD
These guys are great I had a horrible experience at Stoneridge Chrysler Jeep. They were trying to bilk me for 2 months on an issue they should have identified in minutes. It took them over a month to identify it even though I told them they were wrong in their first diagnostics. They wanted over $660 after charging me $250 when Ashton fixed the easy problem for under $100 in under 20 minutes.
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Review from Tee B.
Dublin, CA
I've been going to Ashton for 10+ years now. They are the epitome of honost, good, friendly, and efficient! Have sent my in-laws there and anyone who ever asks where to take their cars for service. Outstanding!!
Comment from Jeff A. of Ashton Auto Service 5/15/2012
Thanks so much for reviewing us, and for referring us to… More » -
Review from Manisha P.
Louisville, CO
I took my Honda Odyssey in to get its brakes checked. I had new brake pads put in before we drove out from Colorado. By the time we left Yosemite, they were hot and gave off a burning smell. Steve adjusted my brakes for free, explaining in lay terms what was wrong with them. He even gave me notes in detail explaining what was wrong & what he fixed. This is an independent auto shop that I recommend and will go back to, if I need anything during my visit and when we're in the area again.
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Review from Gene R.
Fremont, CA
Ahston Auto FTW! When I moved to Pleasanton in 2006, one of the main things I looked for was an auto shop that would give me the same service as what I experienced in my previous city of residence.
Being a car guy I know exactly when someone is trying to pull a fast one over me as opposed to someone who is honest. Steve @ Ashton is perhaps one of the best mechanics I've met - friendly, fast, courteous and the prices are fair like no other! I brought/bring both my Miata and Mazdaspeed3 for regular service there and definitely recommend to do the same to everyone else! -
Review from Kevin W.
My first impression of this place is wow! I called around to a bunch of places to get quotes on how much the service I wanted was and how much in advance I had to make an appointment. They were able to see me the same day and without an appointment. The price wasn't cheap nor was it expensive. It was reasonable and about the same as what I would get at most other places. Definitely cheaper than the dealership. The location is tucked away in a small shopping center so unless you're looking for it, you won't find it. If I didn't have my GPS on me, I wouldn't have seen it.
Where this place really shines is customer service and their work. The work was very thorough and they even briefly inspected other components in the same proximity as where I ordered work. The guy who answered the phone and who I dealt with, Steve, was very friendly and helpful. I would have to say he was the friendliest out of the 10 other local places I called. They were very honest unlike most other places so when they say you need to get work done, you really do. It's not like some other places where they always push you to get services you don't need and using the line "in the worst case scenerio..." to nearly scare you into getting the service done like a lot of places do.
All in all I highly recommend this place to get your car serviced. They are honest , reasonable in price, and seem genuinely friendly to work with. Normally you only find two of the three, but this place has all three. I will definitely come back here for all my major car work and will recommend this place to anyone who asks. -
Review from Chris H.
Pleasanton, CA
Went in for a problem based on the Yelp review, having never been there before. Told them the problem I was having, that had disappeared the day I took it in. They look for the problem but couldn't find anything wrong. I expected to pay the $175 estimate based on their evaluation of the car. They told me to take it home at no change since they couldn't find a problem! Said to bring it back with any more problems and they will check it out. Hopefully there's nothing wrong, but who has heard of a no charge testing and evaluation at an auto shop. This has definitely turned me into a customer!
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Review from R R.
San Ramon, CA
This is only place I take my Classic GM Ragtop. 'Nuff said.
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Review from Kristin Y.
Brooklyn, NY
THESE GUYS ARE THE REAL DEAL! i have been coming here for almost as many years as i've been driving! ashton has always taken such awesome care of me and they have never tried to sell me something i didn't need. HAZAH!
my most recent experience was not too long ago... i was having issues getting the alarm to disarm and really didn't wanna take it to the dealership. the owner tinkered and played with my car but couldn't figure out what the problem was. he told me because he couldn't figure it out himself, nor could he fix it, he wouldn't charge me for any of his time. he gave me his best suggestions to get around paying a bunch of money at the dealership. i took his advice and saved myself a couple hundred bucks!
i couldn't recommend this place more!!! i mean when it comes to your car; why wouldn't you take your car to an honest reliable shop?! -
Review from Todd T.
San Ramon, CA
They did a great job! I will be a repeat customer.
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Review from Sean B.
San Ramon, CA
Great service and great mechanics. Had my 1999 isuzu Rodeo blow a head Gasket. these guys fixed it and my other head gasket for a great price. These guys even went thru the trouble of changing my timing belt, water pump, valvle job, spark plugs, pulleys, oil, oilf filter and thermostat! It made sense to replace all of these parts at the same time because they were all coming out anyways, might as well put new parts in... When i got the car back i found out that they even put new hoses in the car for no additional charge, because the mechanic said it just made sense!. Give these guys 5 stars, after all of the customer service and great prices. Saved me a ton! It has been over 3 months and the car still runs like new! I refer all of my family and friends to Ashton and only get great feedback!
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Review from Linda M.
Dublin, CA
I've dealt with Jeff a few times on my daughters Jeep. You could not find a more honest guy to deal with. I would recommend him to anyone in the Tri Valley looking for a good mechanic. Two thumb's up!!!!
Jeff M. -
Review from Brittany L.
Dublin, CA
Ok imagine Don LaFontaine's voice saying "In a world...filled with teriible mechanics...preying on innocent consumers...and turning car repairs into expensive nightmares rendering human beings helpless as they hand over hard earned money to a cult of greasy players roaming our Earth...there is one true glimmer of hope left...Ashton Auto Service is on the case and saving humanitys slave driven dependence to cars...one hood pop at a time....all are welcomed and encouraged to sit down as you experience something amazing and refreshing these days called "honesty"...a humble and jolly man named Jeff may even share the history on how he acquired such a dynamic business and the loyalty he extends daily to mankind..."...a hahaha ok I am getting out of hand with all that and having way too much fun finding vocab that describes this place. In short, cause clearly I already covered the long, this is probably your last stop on the block and a wrap due to good old fashioned system of what I think a mix of scouts honor and not really digging getting sued sprinkled with getting sleep at night. Thanks Jeff and all the other guys for treating me with respect and giving the finger to car repairs and vulnerable women! "And like a good neighbor.......Ashton is there...forever hopefully" (and hitting on being sued..i added some lyrics in case of any confusion with a well known insurance companies song...my net worth would humor them anyhoo..although...I did just save a bunch of money with Ashton Auto Service!..yes my jokes may be lame but if you are still reading this and have not called, driven, towed, got your mama to do it for you kinda deal...the infamous Ashton Auto Service aka You Will Never Be The Same Auto Service (they do not guarantee everyone will drive away feeling a sense of newfound "awesomeness"...dont want to mention names...and the boost in life after placing an Ashton window decal on your vehicle and the perks that come along with it)...then you..my friend..are gonna feel lame!
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Review from Chuck T.
San Ramon, CA
I took my car in to this shop based on yelp reviews & I was very surprised on how my entire experience went. Very thorough and very customer friendly. I have since moved but will def bring my car here for any more maintenance.
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Review from Jamie T.
Walnut Creek, CA
My 2004 Jetta has never run better. This place fixed my car to the point that is runs like new again!! I was able to take it on a road trip which is something I have not been able to do in years. I was so impressed with the professionalism and level of service I received here. I brought my car in and they looked at said, they would call me in the morning and tell me what they believe the issue was. I received a phone call the following morning and they gave me a breakdown of the problem (that I have had for years) told me the total cost and I picked up my car that evening. I have never had a better experience and I highly recommend it!
Comment from Jeff A. of Ashton Auto Service 5/15/2012
Jane, Glad we could help your Jetta run beautifully! It's a… More » -
Review from Steve L.
Pleasanton, CA
Everyone in my family has been going to Ashton since 1997. They always have reasonable prices and I know they'll do a great job. Customer service is top notch.They have always taken good care of us. I recommend you take your car there if you want a good, reasonably priced repair.
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Review from Richard F.
South San Francisco, CA
First off, I live in South San Francisco and I only take my truck to these guys! Very honest and friendly service. The repairs are reliable and fast. I have been going to Ashton Auto Service for about 8-9 years.
If you are looking for a honest Auto Repair Shop and honest mechanics, contact my buddy Steve and he will assist you with honesty and friendly service. -
Review from Monique R.
Dublin, CA
This place is amazing! I took my car into another service shop and got told I needed a ton of work at a very big price. I remembered some friends telling me about Ashton Auto and decided to call them. When I called Steve answered and was incredibly helpful, thoughtful and very friendly. Not to mention a great listener. I am so glad I made that call. I brought my car in and it was very clear how honest this place was. When I drove it out after the repairs, it felt like I was driving a brand new car... I will continue to bring my car here and tell anyone that is looking for a mechanic to bring there car...I'm so happy that I found this place! Wish I would have known about it 13 years ago!
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Review from Jeff K.
San Ramon, CA
I have three cars, a Toyota , a B.M.W., and a ford truck. I have been taking all my cars to Ashton Auto for about 7 years. The owner Steve is Very honest, and really knows what he is doing. I recently got my tires rotated at a tire store. They told me I needed front and back brakes and assembly, and some other work to the rear end. They wanted 1300.00 to do the work. I took it to Steve at Ashton and he did the work and the bill was 490.00. A loyal customer. Jeff
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Review from Gopi S.
San Ramon, CA
Went for an oil change after looking at Yelp. It was fast, completed within 20 minutes wait time. Gave 50% first timer discount. Overall felt the place is genuine.
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Review from Kathy B.
Pleasanton, CA
I tried this shop because of other reviews on Yelp. They are right. The nicest, most straightforward, helpful shop. I went in and got their special new customer discounted oil change (only $21.) talked directly to the owner who gave me a good idea of the cost of some other work I was considering. I didn't have an appointment and I was out of there in less than 30 minutes. Try them, it's nice not to have to deal with the big chains and support the local business instead. I'll be a customer for a long time...
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Review from jackin d.
Fremont, CA
Same here, just found out about this place from yelp, checked the reviews, tried them...real deal! Steve the owner is nice to talk to, no hard selling, no tricks. I got the new customer 50% off discount, just mention you hear them from http://yelp.com. Service is fast, In-and-out in 40 minutes, highly recommending. Also go check out his collection of 1:24 Nascars and a few classics behind the counter.
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Review from Gunny K.
San Leandro, CA
guys are great.. great customer service.. really friendly.. Had my truck worked on.. got the transmission serviced.. coolant drained.. oil and spark plugs.. rear differential.. brakes flushed.. power steering.. the whole haul of all the fluids.. the pricing was great for all this work.. also, i asked them for specific plugs and oil's to use.. and they were accomodating and didnt even charge extra.. Will make sure to come here for any future needs on any of my cars... !!!
