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Ashley Manor
Categories: Event Planning & Services Party & Event Planning Event Planning & Services Wedding Planning Party & Event Planning, Wedding Planning [Edit]
1380 S Price RdChandler, AZ 85248
(480) 857-2479
4 reviews for Ashley Manor
4 reviews in English
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Review from Yanira S.
Lately I have been having a really nice time with Isabelle over at the manor. She's been extremely helpful in planning our wedding for the last few months and I'm grateful for all that she does for us. I'm getting more and more excited about our special day now that I know the manor is listening. :D
PREVIOUS REVIEW:
This review is based on Ashley Manor's customer service only. This place is beautiful so I booked it for my wedding this fall. So far though, I've had an incredibly difficult and frustrating time getting hold of anybody at this place! I did meet with some nice ladies last December but now that it's time to meet with a coordinator again I can't get a hold of anybody. I resent poor customer service and after dropping thousands of dollars on this place for our deposit I would appreciate a freakin' phone call. Here is a very specific example of what I mean. I wanted to plan a meeting with an Ashley Manor coordinator this weekend so here are all the times I've tried to contact them and have not heard ANYTHING back.
Monday 5/23 4:24pm left voicemail
Tuesday 5/24 5:26 pm no answer so left a 2nd voicemail AND wrote an email
Now I'm getting really annoyed so...
Wednesday 5/25 10:10 am left 3rd voicemail
Wednesday 5/25 3:36 pm no answer
Wednesday 5/25 3:46 pm no answer
Wednesday 5/25 4:52 pm no answer
Wednesday 5/25 5:47 pm NO ANSWER
Business hours are Monday-Friday 10am-6 and I'm not getting anyone to talk to me, a paying customer who just wants to plan her weekend and her wedding. I understand businesses get busy but it's been three days with absolutely zero human contact, that's unacceptable.
If they don't call me back my only option is to drive out there without an appointment and speak to a manager. I am seriously having second thoughts about making my deposit here.
UPDATE: As of Thursday 5/26 I did receive an email and phone call from Isabelle stating that they were having trouble with their phone lines and that email is the quickest way to reach the manor. When I asked why it took two days then to respond my email she said normally they respond to both email and phone messages within 24 hours. So hopefully their customer service will improve from this point forward so I've decided to move my 1 star to 2 stars. -
Review from Stevey P.
Phoenix, AZ
8/14/2007
I attended a very nice wedding here last week. It feels like it's out in the middle of nowhere, but luckily it's easily accessible to the 101 and 202. So, it's both exotic and convenient.
The facility is a renovated Tuscan looking estate surrounded by gardens and meandering walkways. The ceremony took place under a gazebo and flanked with a strange seating layout - the groom's side of the seating was long and narrow and the bride's side was wide and shallow.
The dinner took place in an nicely decorated adjacent banquet hall.
Planning could have been better regarding the sprinkler system - or maybe it was part of the plan to have the sprinklers go off on a distant patch of grass on the unsuspecting wedding planner. Hee hee!! -
Review from Liane S.
Phoenix, AZ
6/16/2010
This is the best wedding venue ever!
My fiancé and I have booked our wedding here for May and already I'm in love with everything it has to offer.
The have an amazing package deal which includes everything but the officiant, photographer, and alcohol. But even so, the fabulous coordinators there will glady give you recommendations for these services.
The planning process is so easy as they take care of mostly everything, you just tell them your preferences. They offer tasting events for the food and different meetings to talk about florals and linens. They completely take away the stress from the planning of your event.
The food, linens and vendors they use are first class. I can't wait for my wedding now!!!! I fall in love with it more and more everyday! Thank you Ashley Manor!
I highly recommend this venue for your wedding or event! Very happy with everything they have to offer. -
Review from Tim S.
Los Angeles, CA
10/31/2010
I guess weddings always seem like they are going to be bad, but then you go and you have a better time than you think. Perhaps there is something about seeing obscure relatives all dressed up and tying empty cans to string behind a car that has some calming effect. If you luck out, there will be a drunken aunt or uncle who will make a scene or a bridesmaid that will vomit (quick, hold her hair!). Plus, the whole tab is on your brother-in-law, how bad can that be?
I traveled to Arizona to attend my cutie niece's wedding at Ashley Manor. Mom, Dad and I were all charmed by the place. The pleasant space is an old Spanish hacienda (probably built by a dairy farmer) with lush gardens--lawns, fountains, pavilions, gazebos--they have it all. My pretty niece looked even prettier with the backdrop of the Ashley Manor. Every nook and cranny, inside and out, is a wonderful photo op for the bride, groom and family members. The whole event seemed to me to go without a hitch. Unlike a hotel or the country club, where there are other guests and members, we had the very private and intimate home and grounds all to ourselves. You really did feel special at this casa grande. I would crash someone else's wedding just to go there again.
Here's a tip: eat outside. The ceremony was outside but her dinner was in a noisy ballroom. The grounds are magical at night. Magical. In late October, the outside temperature was perfect and I wish we had been outside. I know it's hard to plan the outside conditions a year in advance, but if you can possibly pull it off, have the dinner outside (or even just the cake). Your guests would never forget a dinner party here under twinkling stars and candles.
