Arrow Security

Small security company (well, it's a smallish office space) that does firearm sales and FFL transfers as a sideline, which makes sense - if you get a Guard Card from them, you may need a duty weapon too.
Anyway, I used them to do an FFL transfer and they were super friendly and helpful. Transfer was quick and easy as they do the Federal forms online instead of those tedious paper copies, and their transfer fee is very reasonable (this is why I chose them in the first place). Definitely recommend and will do business with them in the future!

I needed the services of an FFL in the Glendale area. I spoke with Bill and he walked me through my first FFL transfer. Everything was handled with professionalism and quality customer service. They called me the day the firearm arrived and their fee was extremely reasonable. They will be my first choice for any future transfers. Highly recommended.

I have taken courses from this agency and found them to be comprehensive and informative. Their online courses are exceptionally well done. They complete finger prints and pictures for ID cards for $15 which is WAY below market price. Staff are knowledgeable and agency have retired LEOs working. Also an excellent choice of handguns to purchase and security paraphernalia available.

I belong to shooters world, yet I always come here. FFL fees can't be beat, the entire staff is friendly and very knowledgable with firearms. They get Product quick if its not on the walls. I have done so many FFL's everywhere, this is all I go to now. Great store, grat guys! Can't beat it!

I moved here from out of state with 20 years of security experience 15 of those years with Corporate security. I did the online course with Arrow so i can obtain my AZ Guard card. All was fine until i went in person for the photo & finger Print portion. The tall young man who helped me came off very annoyed which surprised me because I'm there as a customer. What i didn't understand is while i was filling out my information he came into the back room sat on the table across from me & unholstered his firearm then holstered it back! I asked about job openings & told him of my Experience in security. His answer was we Don't care . Not sure who we he was referring to since it was only us two in the room. I would like to thank Arrow Security staff for being unprofessional & glad i didn't apply.

Scammers

For many years I've valued them for not being like the rest and hoping on the money train band wagon as most all other's businesses out there. I purchased the armed course to renew my card in this fashion instead of the normal unarmed class I'd get. After nearly 15 years experience in this profession you would think companies want that and respect that way their company runs smoothly we remain satisfied; a win win I would think, anyhow. I go through and think I'm purchasing A self paced course that's what they said and I do not ever recall them stating that a person had thirty days to complete their course. Instead they revamp their website and add a end date to the course so you have to buy it again. I'm so tired of company's making conscious choices to milk us for more and more money while still paying us well below what a person needs to even survive let alone deserves. it's disheartening. If you buy from them don't have something happen especially during a pandemic and can't commit to the timeframes on their courses. you'll be forking out more money. This industry doesn't value people like they say they value the clients they're trying to keep happy while every employee gets gutter treatment. They don't care that the industry keeps a revolving door just like each of their businesses. Very sad.

This is always where I pick up any online purchases. Staff is always friendly, knowledgeable, and provide immediate service. I'm looking forward to coming to a class they offer. Bill has helped me many times, answered all my questions and provided a lot of info.

The instructor is amazing! He keeps the classes funny and entertaining, they are 8 hours long and he does all he can to ensure we are intrigued. He's very interactive and always uses a story or example so that the information sticks. I'm about half way through the class and have had an amazing experience so far. :)

Took my renewal guard card 3 weeks ago , I was checking on the status with DPS ,the woman tells me we have an issue .I then ask her what the problem is ,she tells me Arrow Security didn't pay or send there working comp papers or some other forms and until they do the appropriate paperwork no guard card. I called Arrow Security and was told in a couple of days . I liked to know why would this happen? I ran a multi- million dollar per month was responsible for 300 paychecks each month ,people count on companies to have there act together ,they were quick to take everyone's money .Very disappointed .

I took the CCW class with Mark and I thought it was great! I would recommend it to anyone. Lots of people own guns and like them, but doesn't mean you'd be prepared or know what to do in a real situation. The simulation videos were very helpful with this!

I have had all of my purchases come through this place and have had no issues yet.