Arrow Plumbing

3.0 star rating
2 reviews

Category: Plumbing  [Edit]

14019 Southwest Fwy
Ste 301-321

Sugar Land, TX 77478
(281) 240-6868
Hours:

Mon-Sat 8 am - 5 pm

About This Business:

Whether it is Jetting Service, Septic Pumping, Septic Tank Cleaning or Grease Traps, Commercial or Residential, we stand behind our work and continue to…   read more »

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2 reviews in English

  • Review from John V.

    • 2 friends
    • 1 review

    Sugar Land, TX

    5.0 star rating
    1/12/2012

    Great service. Respectful, professional, and prompt. I could not have been more pleased.

    I have a 26 year old Sepco solar water heater.  Came with the house when I bought it 11 years ago.  It never failed until yesterday.  This morning I called at 7:20, got a call back at 7:40.  Plumber was there around 11.  

    Mind you, since I never had a problem and I am not the most mechanical guy in the world, I never really checked out the tank and system.  So I was a little embarrassed  to find out what merely  happened was the breaker/reset button popped on the electric back up.  Clearly not much work involved aside from diagnosing the problem.  

    However, we were most impressed by the professional manner in which the plumber carried himself.  He educated us on how the system works, gave us several options for upgrades and improvements.  He also checked out other plumbing issues we had.  He wrote up the quotes and went on his way.

    I am always weary of plumbers and getting ripped off, but I highly recommend Arrow Plumbing.

  • Review from Scot W.

    • 0 friends
    • 5 reviews

    Houston, TX

    1.0 star rating
    2/8/2010

    Big mistake!  Beware of this company.  We moved into the area and I selected this company from the Internet.  I asked them to do a couple simple projects.  Unfortunately, I was at work and my wife was at home when the plumbers arrived.  One problem we had was the dryer vent needed cleaning.  They searched in the attic for the vent when any simpleton would know just to turn on the dryer and walk around the house.  They had my wife sign an agreement that we would pay to scope (use a camera to view through the vent).  This charge was $300+.  Once they did this they called me and wanted $750 more to clean the vent.  This was the biggest scam ever.  I ended up cleaning the duct myself in a couple hours using fish tape, laundry line, vacuum cleaner, and a duct brush on a drill.  Watch out for this company - you know its a scam when they continue to tell you how much it will cost up front and how professional they are.  Ouch!

    Was this review …?

    Comment from Bruce B. of Arrow Plumbing 6/28/2010   
    Thank you for your thorough review. We sincerely regret that… More »
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What's This?

About This Business

Provided by business

Specialties

An Exceptional Plumbing Company!

Arrow Plumbing is not your typical plumbing company. For more than 30 years, it's been our mission to provide prompt, professional and quality plumbing services to our valued customers in the Houston metro area. We've built a strong reputation based on straight-shooting honesty, customer commitment and professionalism.

Arrow Plumbing offers a wide range of top-quality plumbing services to meet your residential and commercial needs. Whether a routine plumbing challenge or emergency need, we are eager to assist you.

* Plumbing Installation & Maintenance
* Residential Repair & Remodeling
* Commercial Repair & Remodeling
* Water Heaters (Standard & Tankless)
* Drain Cleaning & Repair
* Water Quality Solutions

History

Established in 1977

Arrow Plumbing is a family-owned business, and was founded in 1977 by Bruce Barnes and his wife, Ann.

Meet the Business Owner: Bruceg B.

Our Leadership
Arrow Plumbing is a family-owned business, and was founded in 1977 by Bruce Barnes and his wife, Ann. Bruce is a Master Plumber with more than 40 years of plumbing experience, and can be found most days doing what he enjoys most - training the Arrow Plumbing team on the latest plumbing technologies. He loves difficult plumbing challenges, and finds the work rewarding. Ann manages scheduling and customer communication, and strives to ensure that our clients (you) are happy.

Our Team
The Arrow Plumbing team is drug- and alcohol-free, and has gone through extensive background checks. Our licensed plumbers are courteous and respectful, and will take their time explaining your plumbing challenge options for service. It's our goal to ensure you're comfortable with the entire process - from understanding your service options and work we'll perform, to enjoying your home once our expert technicians have resolved the plumbing challenge.

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